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Quality Inn & Suites

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Quality Inn & Suites
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106 Reviews from our TripAdvisor Community

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Showing 105: English reviews
Reviewed 20 March 2016

Good free breakfast. Nice heated indoor pool with a water slide. Jacuzzi was nice and warm. Pet friendly as well. Room was nice and clean and the beds were comfortable. I was pulling a 36 foot trailer and parking was no problem, if the hotel was full parking with a trailer might be a problem.

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Helpful?
Thank Richard V
GPQuality, Manager at Quality Inn & Suites, responded to this review

Thank you for your comments. We were pleased you enjoyed your visit with us. Regards, Quality Inn and Suites Team

Ontario, Canada
Reviewed 19 March 2016 via mobile

This is now the quality Inn. Unfortunately my stay was not good. There were children above me running around all night so I did not sleep. I phoned down and i believe they were the reason the running stopped for a few hours. I came back from work to find nothing stocked so I had to phone down. Originally the...

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Helpful?
1Thank Lisa W
GPQuality, Manager at Quality Inn & Suites, responded to this review

We are so sorry for the poor experience you had with us and hope you would be willing to try us again in the future. Regards, Quality Inn and Suites Team

Reviewed 6 March 2016

The first thing that impressed me were the staff who were very helpful and made sure we had everything we need, answered our questions. No grumpy front desk personnel answering the phones either. Place was clean and excellent to keep kids entertained. One of my kids left her phone and the personnel at the desk made all effort to contact...

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Helpful?
Thank Annie R
PomeroyInnGP, Assistant General Manager at Quality Inn & Suites, responded to this review

Good Day Annie, Thank you for taking the time to provide us with your feedback I will make sure to pass on your positive experience with our staff. We look forward to serving you next time your travels bring you to Grande Prairie.

Canada
Reviewed 3 February 2016

Hotel was average...we actually thought it was better January 2015 as the Pomeroy. Staff was friendly enough... Our group was not in the same area even though we booked a block of rooms.... Pool was decent... Breakfasts were not the same as 2015...seemed like less choices

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Helpful?
Thank Mom4x2
PomeroyInnGP, Guest Relations Manager at Quality Inn & Suites, responded to this review

I would like to thank you for your response on trip advisor. We value any feedback from our guests as it helps us give our clients the best customer service. I would like to apologize for any issues you encountered during your stay. We try our best to keep any groups together as much as possible. I have passed on...

Edmonton, Canada
Reviewed 13 January 2016 via mobile

This was generally my favourite hotel to stay at when I travel here for business, which is fairly frequent. It started a few months before the official name change (from Pomeroy) but the service has been slipping and I find myself windering if I need to find a new favourite. My requests have gone unfulfilled my last few stays, simple...

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1Thank Ndamro
PomeroyInnGP, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to give your feedback. I do aapologize that your past couple of stays have fell short of your expectations, I encourage you to contact myself on your next stay to Grande Prairie so I can ensure your needs are met. Your feedback has provided me with information that I was unaware of and I...

High Level, Canada
Reviewed 2 January 2016 via mobile

Stayed at this hotel for work for a full week. Breakfest is good, room is spacious and bed was very comfortable. Very clean and quiet. Staff were all helpful amd freindly. Since my work paid for the room its suitable for that. However as a person with a wife and two kids. The prices here are not family friendly. So...

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Helpful?
Thank Bluenoser09
PomeroyInnGP, General Manager at Quality Inn & Suites, responded to this review

Happy New Year! Thank you for your comments and we appreciate that you had a great stay. We strive to work within groups and companies budgets and do appreciate hearing feedback on it. Regards, Naomi Ducklow General Manager

Golden, Canada
Reviewed 20 October 2015

Spent 4 nights here and from arrival to departure the staff was exceptional. Being here on a very sad occasion we were treated with extreme kindness and understanding. Thank you to the manager on duty Jennifer who so kindly lent us a leash as we had forgotten ours at home. Thanks to Kim & (sorry I forgot to get her...

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Thank omanaomi
PomeroyInnGP, General Manager at Quality Inn & Suites, responded to this review

Thank you for your kind comments and again we will keep you in our thoughts and prayers. Regards, Naomi Ducklow General Manager

Reviewed 1 September 2015 via mobile

Room was very nice, with well appointed kitchenette. Breakfast included with room was very good with wide selelction. Fitness facilities also well appointed. Hotel was clean and desk staff were very helpful. Well located in the city. Will be staying here again.

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Thank Eric B
PomeroyInnGP, Assistant General Manager at Quality Inn & Suites, responded to this review

Good Day Eric, Thank you for taking the time to give us your feedback on your stay with us. We are so glad to hear that you had an enjoyable stay and we look forward to seeing you next time you are in the Grande Prairie Area. Take Care, Jennifer Eveleigh

Cavendish, Canada
Reviewed 31 August 2015

Great hotel From Check in to check out! traveled with our family and this hotel had everything we needed and more. Friendly staff, wonderful pool facilities, comfortable beds, clean, room was spacious enough for our toddler to play. Breakfast was included and was more then what we expected! I would defiantly recommend to family and friends!

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Helpful?
Thank Sandra S
PomeroyInnGP, Assistant General Manager at Quality Inn & Suites, responded to this review

Sandra, We are thrilled to hear that you had such a wonderful stay, we will be sure to pass on this feedback to our hard working staff. We hope to see you next time your travels bring you to Grande Prairie. Kind Regards, Jennifer Eveleigh

Hay River
Reviewed 11 August 2015 via mobile

Stayed here for a night as we always do probably 3-4x a year on our travels to GP. Clean as always, friendly staff, great pool For The kids. Comfortable beds have really never had any issues with this hotel other then the odd time that sports teams are staying there and are very loud but on those occasions I have...

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Helpful?
Thank Kimberly B
PomeroyInnGP, Assistant General Manager at Quality Inn & Suites, responded to this review

Kimberly, Thank you for taking the time to provide a wonderful review. We are so glad to hear that you enjoy your stay every time you are in Grande Prairie and we look forward to providing you with the same service every time you return. I will pass on the comments to our staff. Kind Regards, Jennifer Eveleigh

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Quality Inn and Suites in Grande Prairie, AB is a comfortable hotel that is suitable for both business and leisure travellers due to its convenient location. No matter what the purpose of your visit is and how you prefer to spend your spare time while traveling, during your stay at our Quality Inn you will always find something interesting to do. ... more   less 

Additional Information about Quality Inn & Suites

Address: 11710 102 St, Grande Prairie, Alberta T8V 7S7, Canada (Formerly Holloway Inn & Suites)
Region: Canada > Alberta > Grande Prairie
Price Range: $143 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 152
Reservation Options:
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Also Known As:
Pomeroy Hotel Grande Prairie
Quality Inn & Suites Grande Prairie, Alberta
Hotel Style:
#5 Business Hotel in Grande Prairie
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Questions & Answers

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are no good tips other than find another hotel to stay at”
 of 5 bubbles LauraLaf, 3 Jan 2017 | Read review
“Speak with Patsy!”
 of 5 bubbles 917rickyf, 30 Oct 2016 | Read review
“Rooms in the main building, Quality Inn, not the back building, Holloway Inn are nicer and closer to the pool and breakfast.”
 of 5 bubbles chrisdA4869FL, 7 Sep 2016 | Read review
“Find out if there are any kids teams booked”
 of 5 bubbles paml818, 10 Jul 2015 | Read review
“Request a room on the 3rd floor away from patios on the first floor”
 of 5 bubbles loul921, 19 May 2015 | Read review
5 of 5