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Fairmont Jasper Park Lodge

Fairmont.comUS$341*
View Deal
#7 of 17 Hotels in Jasper
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$661*
US$341*
US$661*
US$341*
US$661*
US$341*
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Fairmont Jasper Park Lodge
Fairmont Jasper Park Lodge
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3,599 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Jasper Park Lodge
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Showing 3,418: English reviews
Orland Park
Reviewed 29 October 2015

The mistake was that we thought this place would be a very nice place because it was a Fairmont. Boy, were we wrong. It started off with them giving us the wrong room. When we went to the front desk they would not acknowledge that they had made a mistake. We talked to at least 3 different people including the...

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Helpful?
2Thank jamessV3361BT
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear jamessV3361BT, Thank you for providing us with your constructive feedback. I am truly disappointed to read we did not meet your expectations. Please accept my most sincere apologies you felt your concerns were not acknowledged. We are not perfect and when our guests are faced with challenges, it is more than resolving the problem, our goal is to restore...

Sherwood Park, Canada
Reviewed 29 October 2015

I have stayed here many times in the past 20 years. What I noticed this time is that my beloved JPL is getting more and more tired. The rooms are quaint and rustic yes....but also old and dilapidated.

Review collected in partnership with Fairmont Hotels & Resorts
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1Thank Lucy000000
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Lucy000000, Thank you for your review of your recent stay with us. It brings me great pleasure to inform you that we are currently going through a number of renovations. We hope to welcome you back when they are completed! Sincerely, Ken Hall General Manager Fairmont Jasper Park Lodge

Edmonton, Canada
Reviewed 29 October 2015

We stayed here for the Thanksgiving long weekend (Canadian Thanksgiving) and enjoyed many of the amenities on offer. When we drove up our room assignment and keys were on hand at the valet station (my wife is a President's Club member) and the friendly attendant gave us a map and directions to our room as well as advice for parking....

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Thank hydehaven
Edmonton
Reviewed 28 October 2015

The location is beautiful and the grounds are well maintained.Loved the walk around the lake. The facility is showing its age and probably could use a face-lift. A vent fan would be nice in the bathroom. The bed was very comfortable and the room was very clean.There is no A/C so be prepared to open the window. Checkin/checkout was excellent...

Review collected in partnership with Fairmont Hotels & Resorts
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1Thank S5048FUjudyb
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear S5048FUjudyb, Thank you for taking the time to submit a review of your recent stay with us. It is reviews such as yours that help us improve our property for future guests. We are currently undergoing a renovation and I hope you will be able to visit once we are completed. I am also thrilled to read that you...

Hot Springs, AR
Reviewed 27 October 2015

The Fairmont Jasper Lodge is very impressive when you arrive since it is in a pristine location of the Canadian Rockies. The main lodge building is absolutely stunning, huge, and impressive. The restaurant is excellent! But we had to give it an average rating since our room was a half mile walk away from the main lodge, and the room...

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Helpful?
1Thank Dutch51
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Dutch51, Thank you for taking your time to write a review of you recent stay with us. Nestled in the heart of Jasper National Park we are quite unique compared to our other Canadian Western Mountain Properties. Thank you for such kind words regarding our staff and restaurant! I would also like to thank you for the compliments regarding...

Vernon
Reviewed 26 October 2015

When checking in(late evening but they were aware of this when reservation made) We were told we are 'upgraded' from our queen lake view to a 'deluxe' with two double beds...NOT HAPPY. Upon walking to our room it was the handicapped room right beside the lobby and lounge. We were told there were no other rooms left for that night...

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
5Thank 69neilw
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear 69neilW, Thank you for taking the time to provide your constructive feedback in regards to your stay with us. Your comments have been communicated to the concerned departments to ensure we do not repeat such occurrences. After further investigation of your recent stay with us we understand you brought your disappointments to our Night Audit Supervisor. The above issues...

Ponoka, Alberta, Canada
Reviewed 26 October 2015

This is our second time staying at Jasper Park Lodge, and I have to say I love it. Our first time we stayed in the Bing Crosby cabin, and this time we were in the Athabasca Cottage. I don't really know what the rooms are like, but the cabins are great. Both of the ones we've stayed in have separate...

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2Thank Jaclyn B
Edmonton, Canada
Reviewed 26 October 2015

We spent a fabulous weekend in Jasper for the wrap-up weekend of the Jasper Dark Sky Festival, celebrating the park's status as a dark sky preserve, and we got to stay at the wonderful Fairmont Jasper Park Lodge. It was my first time staying at the lodge, after making a point of stopping by the Emerald Lounge on all previous...

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1Thank Jeff B
Reading, United Kingdom
Reviewed 26 October 2015 via mobile

I am usually a Fairmont fan and I have already made comments to the hotel about my stay. I arrived at the lodge in my hire car in the rain. I was travelling solo and headed for check in. I was told I was given an upgraded room from being in the main hotel to a bungalow which at first...

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Helpful?
Thank GillianMW
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear GillianWM, Thank you for taking the time to submit a detailed TripAdvisor review of your recent stay with us. Feedback is very important to us as we consistently review our practices to ensure we offer our guests the service and products they deserve. I was very concerned to read your review and learn of your disappointments in a few...

Westcliff-on-sea
Reviewed 25 October 2015

Location outside town but nice,clean with excellent surroundings and by the lake. The restaurant was welcoming and the food was delicious. Staff were very helpful. The room was spacious,clean and smelt fresh

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank Dhanraj A
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Dhanraj A, Thank you for taking your time to write a review of your recent stay with us here at Fairmont Jasper Park Lodge. I am happy to read that you were able to experience the beautiful scenery within the Jasper National Park. With the winter season upon us we recently changed our menus and I am thrilled to...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Oka Sushi
Oka Sushi
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Surrounded by snow-capped peaks and sparkling lakes, The Fairmont Jasper Park Lodge welcomes you to the Grand Rocky Mountain Lodge Experience. The charming cabins and rustic elegance make it the embodiment of peace, tranquility and natural beauty. Enjoy great golf, a luxury Spa, spectacular outdoor adventure opportunities, uncrowded ski slopes and fine cuisine at The Fairmont Jasper Park Lodge. ... more   less 

Additional Information about Fairmont Jasper Park Lodge

Address: Old Lodge Road Jasper, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Region: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Price Range: $346 - $1,074 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Jasper Park Lodge 4*
Number of rooms: 446
Reservation Options:
TripAdvisor is proud to partner with Fairmont Hotels, Booking.com, Orbitz, Expedia, Hotwire, Priceline, Hotels.com, TravelUp, Cancelon, Evoline ltd, HotelsClick, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your Fairmont Jasper Park Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairmont Jasper Park Hotel Jasper
Jasper Park Lodge
Fairmont Jasper Park Lodge Jasper
Jasper Fairmont
Fairmont Jasper Park Lodge Alberta
Hotel Style:
#1 Green Hotel in Jasper
#4 Business Hotel in Jasper
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Jasper Park Lodge staff and other travellers.
19 questions
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Vancouver, Canada
over a year ago
Holualoa, Hawaii
8 months ago

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Questions? Get answers from Fairmont Jasper Park Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overlooking the lake”
GSD250, 27 May 2017 | Read review
“All rooms have lovely mountain views. Of coursee lakefront rooms also have water views with the mountains”
ElliLena2014, 24 May 2017 | Read review
“Be sure to request room with shower grab bars as they are not always available”
Rochester_NHEcv, 24 May 2017 | Read review
“All rooms are nice but try to choose lake view or partial lake view for best experience”
  • Just outside the door of our room...beautiful morning!
DanB689, 22 May 2017 | Read review
“try to get it in the central building”
881borisk, 18 May 2017 | Read review
5 of 5
Fairmont.com
US$341* /night
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Orbitz.comUS$341
TripAdvisorUS$341
AMOMAUS$661
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Prices are for 1 room, 2 adults
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