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Fairmont Jasper Park Lodge

Fairmont.comUS$341*
View Deal
#7 of 17 Hotels in Jasper
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$388*
US$341*
US$388*
US$341*
US$388*
US$341*
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Fairmont Jasper Park Lodge
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3,598 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Jasper Park Lodge
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Showing 3,417: English reviews
Grande Prairie, Canada
Reviewed 21 October 2015 via mobile

I am lying on my hotel bed with no power in my room. Apparently the front desk was aware of a power outage but didn't feel the need to inform anyone staying in cabins. The ancient doors locked me out on arrival. Pool is awesome but doesn't make up for the lack of upkeep. The staff is very polite but...

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Helpful?
Thank erindeeuecuek
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear erindeeuecuk, Thank you for your comments and observations from your recent visit. Please accept my apologies your stay did not meet your expectations. Our Housekeeping Teams worked diligently, providing letters advising of the power outage, flashlights and bottled water to every room before the power outage. Please accept my apologies you did not find these in your guest room....

York, United Kingdom
Reviewed 21 October 2015

We were rather disappointed at this hotel. We were originally offered one room in which the furniture was scratched and rather tatty. We then moved to another room in which there was no running water (due to building work on the site) and the curtain rail fell down as we closed the drapes! Finally we were transferred to a third...

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Helpful?
Thank Simon F
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Simon F, Thank you taking the time to write a review of your recent stay with us. Please accept my most sincere apologies, as we obviously fell short in providing you with a memorable and magical experience. I can certainly understand your disappointment. I am glad that we were able to arrange for alternative compensation though this of course...

Calgary
Reviewed 20 October 2015

First time back in many many years and it was great to see it has been kept up to what one expects from Fairmont properties. Also nice to see lots of wildlife (mule deer, wapiti, sheep) as well. Wish we could have stayed longer!

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Helpful?
Thank trotteuse
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear trotteuse, Thank you for your continued patronage and taking the time to write a review of your recent visit. I am happy to read you got to see some of the local wildlife during your visit. I look forward to welcoming you in the near future. Sincerely, Ken Hall

Morinville, Canada
Reviewed 19 October 2015

This was our special night for our honeymoon and the parking was impossible, food was not the best and for what we got it was way over priced. We would not go back to this hotel, we had other places we stay for over half the price less and was much more enjoyable

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank micheler338
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear micheler338, Thank you for choosing the Fairmont Jasper Park Lodge to celebrate such a special occasion. I am disappointed to read your stay did not meet your expectations. Please accept my most sincere apologies in regards to the issues you had with parking and prices in our restaurants. Kindly note we have a team of friendly valets available 24...

Rio de Janeiro
Reviewed 19 October 2015 via mobile

Went there with my husband to spend 2 days! The hotel is amazing, never been to any place like that before. The view is unbelievable and the atmosphere of the hotel is incredible! The restaurants in the hotel are amazingly good! Totally recommended!

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Helpful?
Thank Manuela T
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Manuela T, Thank you for sharing your recent visit with us. I am thrilled to read that you and your husband enjoyed your stay with us and were able to experience the atmosphere of the Jasper Park Lodge. We strive excel in all departments and am pleased you enjoyed your experience at our restaurants. I look forward to welcoming...

Reviewed 19 October 2015

This was a nice roomy cabin. There was not a crumb on the floor, nor a hair. so clean. We were relaxing in our room and an Elk was three feet out of our window. Nice water sounds, and chairs to sit outside.

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Helpful?
Thank Ann S
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Ann S, Thank you for your wonderful review. I am happy to read that you were able to experience one of the many unique experiences here at the Fairmont Jasper Park Lodge. I look forward to welcoming you back in the near future. Sincerely, Ken Hall

Northumberland, United Kingdom
Reviewed 19 October 2015

A spread out Hotel with the Lodges over quite a large area. Reception staff great. Lodge rooms just a bit dated and need sprucing up, but they grew on us. We were lucky and had a view of the lake. Cleaning staff are great but need their equipment updating by the management. If you golf, the course here is stunning,...

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Helpful?
Thank Sue C
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Sue C, Thank you for your review of your recent stay here with us at Fairmont Jasper Park Lodge. Thank you for your kind words regarding our staff throughout the property, they work hard to consistently offer professional, friendly and proactive guest service. I look forward to welcoming you back in the near future. Sincerely, Ken Hall

Queensland, Australia
Reviewed 19 October 2015 via mobile

The main lodge provides a great place to relax by the open fire and enjoy a drink. While there, new carpet was being laid and white lamp shades replaced the darker colour, providing a lighter appearance in the darker Autumn weather outside. Wild animals roam the grounds, with elk spotted on the road to the Lodge and deer close to...

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Helpful?
Thank bundybear61
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear bundybear61, Thank you for sharing your recent experience with us. I am happy to read you got to see some of the local wildlife during your visit. Please accept my apologies with regards some of the malfunctions in your guest room. We are currently undergoing a renovation and hope you are able to see the finished results during your...

Toronto
Reviewed 18 October 2015

I was a wonderful trip and we got excellent services and cooperation. nice room and excellent location. I like there breakfast and locations. it is really unforgettable. we have plan to visit next year.

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
1Thank Areef-bullionmart
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Areef-bullionmart, Thank you for your wonderful review of your recent stay. I am thrilled to read that you had an excellent time during your stay here with us. I look forward to welcoming you back in the near future. Sincerely, Ken Hall

Canmore, Canada
Reviewed 18 October 2015

Between weekends and seasons a great fall get away, JPL great friendly service, staff and special location. Weather very special this October, clear skies and warm days. Just a beautiful, peaceful location, comfortable spaces hard to resist staying forever....

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Helpful?
Thank Coreen S
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Coreen S, Thank you for sharing your recent experience. I truly appreciate the kind words about our staff, they work very hard to receive compliments such as yours. I look forward to welcoming you in the near future. Sincerely, Ken Hall

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Oka Sushi
Oka Sushi
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Surrounded by snow-capped peaks and sparkling lakes, The Fairmont Jasper Park Lodge welcomes you to the Grand Rocky Mountain Lodge Experience. The charming cabins and rustic elegance make it the embodiment of peace, tranquility and natural beauty. Enjoy great golf, a luxury Spa, spectacular outdoor adventure opportunities, uncrowded ski slopes and fine cuisine at The Fairmont Jasper Park Lodge. ... more   less 

Additional Information about Fairmont Jasper Park Lodge

Address: Old Lodge Road Jasper, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Region: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Price Range: $348 - $1,074 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Jasper Park Lodge 4*
Number of rooms: 446
Reservation Options:
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Also Known As:
Fairmont Jasper Park Hotel Jasper
Jasper Park Lodge
Fairmont Jasper Park Lodge Jasper
Jasper Fairmont
Fairmont Jasper Park Lodge Alberta
Hotel Style:
#1 Green Hotel in Jasper
#4 Business Hotel in Jasper
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Jasper Park Lodge staff and other travellers.
19 questions
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Vancouver, Canada
over a year ago
Holualoa, Hawaii
8 months ago

See all questions (19)

Questions? Get answers from Fairmont Jasper Park Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overlooking the lake”
GSD250, 27 May 2017 | Read review
“All rooms have lovely mountain views. Of coursee lakefront rooms also have water views with the mountains”
ElliLena2014, 24 May 2017 | Read review
“Be sure to request room with shower grab bars as they are not always available”
Rochester_NHEcv, 24 May 2017 | Read review
“All rooms are nice but try to choose lake view or partial lake view for best experience”
  • Just outside the door of our room...beautiful morning!
DanB689, 22 May 2017 | Read review
“try to get it in the central building”
881borisk, 18 May 2017 | Read review
5 of 5
Fairmont.com
US$341* /night
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Orbitz.comUS$341
TripAdvisorUS$341
CancelonUS$388
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Prices are for 1 room, 2 adults
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