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Fairmont Jasper Park Lodge

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#6 of 16 Hotels in Jasper
GreenLeadersSilver level
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Fairmont Jasper Park Lodge
Fairmont Jasper Park Lodge
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3,516 Reviews from our TripAdvisor Community

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Showing 3,337: English reviews
Brisbane, Australia
Reviewed 18 September 2015

We booked the room via hotels.com and it was my bad for assuming that the room would have air-conditioning giving the prize that we paid for it. It was the most expensive accommodation i've ever spent on. Anyway, we stayed in the main lodge and the weather was quite warm when we arrived. I was shock to hear that they...

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Helpful?
Thank Uyenneth
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear cict2011, Thank you for taking the time to write a review of your recent stay with us. I am delighted to read you enjoyed our location and the kid friendly activities on site. I hope to get the chance to welcome you and your family back again in the near future. Sincerely, Ken Hall

Oregon
Reviewed 18 September 2015

Nice and one of the only good options in Jasper, but very expensive! Presidents Club says it offers free golf club rentals, but not here. Breakfast is $35, drinks $12, so bring your checkbook. We would play the golf course again but probably stay in town.

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
1Thank driscdt
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear driscdt, Thank you for sharing your experience. I am happy to read you enjoyed your round of golf on Canada's #1 Golf Resort Course. We pride ourselves on providing excellent value and service for the price and apologize you did not find this. I hope to get the chance to welcome you back in the near future for a...

Edmonton, Canada
Reviewed 17 September 2015 via mobile

I had such an amazing time at the Jasper Park Lodge! It's an escape from the busy city life, and the amenities there are fantastic. The food is FAR too expensive though, so we didn't eat there often. The eucalyptus steam room is amazing, and the outdoor pool is so relaxing. It was a wonderful winter escape.

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Helpful?
Thank mssydneylove
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear mssydneylove, Thank you for taking the time to write a review of your stay with us. I am delighted to read you were able to slow your pace and escape from the city for a couple days. I hope to get the chance to welcome you back again in the near future. Sincerely, Ken Hall

Bowie, Maryland
Reviewed 17 September 2015

We waited while they finished the room since we arrived a bit before 3. Room was ready about 3:15 which was fine. Got to the room and I guess they missed the dead bird on the doormat to get into the room...the cleaning crew must have just stepped over it. They also missed the grass on sofa and the inside...

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Helpful?
1Thank ErikaF22
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear ErikaF22, Thank you for writing a review of your recent stay with us. I am happy to read we were able to accommodate your early check in request. Please accept my most sincere apologies for the state of your guest room. It is completely unacceptable and I will be following up with the concerned departments. I hope to get...

Chicago, IL
Reviewed 17 September 2015

The Jasper Park Lodge is situated on a beautiful lake just outside Jasper. The scenery is beautiful. Alas, the lodge is not. It once was a first class hotel, but the rooms have not been updated since about 1980. We had a junior suite, which cost just under $600 per night. The furniture was, to be kind, dated. The was...

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Helpful?
1Thank Moonshadow51
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Moonshadow51, Thank you for providing your comments and observations from your recent visit. I am delighted to read you were providing with great service from our staff, however, I am disappointed the rest of your stay did not meet your expectations. Please accept my apologies you felt you did not receive value for the price paid. We pride ourselves...

Chester
Reviewed 17 September 2015

Room disappointing for the price,very outdated and tatty , very nosey in a morning,doors just slam shut,hard to perk the car near your room in the evening. Grounds and location amazing, walks in the grounds were lovely, one day had elk wondering through.

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank brianhC3767KL
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear brianhC3767KL, Thank you for taking the time to submit a review of your recent stay with us. I am delighted to read you enjoyed our grounds, location and even got to see some of the local wildlife. Please accept my apologies your room did not meet your expectations. I hope to get the chance to welcome you back in...

Bermagui
Reviewed 16 September 2015

The cost to stay is high but it is an experience, the rooms are typical 5 star but the ambience the staff and brilliant service is worth the stay.We had dinner in the Italian restaurant downstairs and 10 caribou walked past impressing the guests but not security as they were demolishing the flower beds, it is an historical site and...

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank johnsQ947NV
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear johnsq947NV, Thank you for taking the time to share your experience. I am thrilled to read you enjoyed the ambience and had positive interactions with our staff. I hope you get the chance to visit our sister properties in Banff and Lake Louise one day! Sincerely, Ken Hall

Brisbane Region, Australia
Reviewed 16 September 2015

we stayed in December so as you could imagine the place was covered in snow and a beautiful scene. We stayed in a cabin that was all covered in snow overlooking the frozen lake. Beds were very comfy. Staff awesome. Highly recommend a stay here especially at Christmas time.

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Helpful?
Thank Lorraine F
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Lorraine F, Thank you for taking the time to submit a review of your recent stay with us. I am delighted to read you enjoyed your stay over Christmas! I am looking forward to welcoming you back again in the near future. Sincerely, Ken Hall

Sudbury, Canada
Reviewed 16 September 2015

My wife and I arrived at 6:30 pm after a long day driving and site seeing from Banff to be told our room was not yet ready, at 6:30pm!!! All I wanted was a hot shower and some room service but instead was offered a free appetizer in the lounge while we waited for our room. We waited an hour...

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Helpful?
Thank Blaine_Sudbury
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Blaine_Sudbury, Thank you for taking the time to submit a TripAdvisor review of our property. Feedback is very important as I consistently review our practices to ensure we offer our guests the service and products they deserve. I was very concerned to read your review and hear of your disappointment in a few areas. Please accept my most sincere...

Austin, Texas
Reviewed 16 September 2015

We stayed two nights, midweek in September, and had a wonderful experience. Because we are President's Club members (highly recommend this) we had expedited check-in and check-out procedures, complimentary valet parking, free wifi and more. Beautiful surroundings on a stunning lake with an elk right outside our door one night. This is a lodge with stand alone quad cottages and...

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Helpful?
Thank Julie78733
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Julie78733, Thank you for taking the time to share your recent experience. I am thrilled to read you enjoyed your Fairmont President's Club benefits to their full potential. I am looking forward to welcoming you back in the near future. Sincerely, Ken Hall

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Oka Sushi
Oka Sushi
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Surrounded by snow-capped peaks and sparkling lakes, The Fairmont Jasper Park Lodge welcomes you to the Grand Rocky Mountain Lodge Experience. The charming cabins and rustic elegance make it the embodiment of peace, tranquility and natural beauty. Enjoy great golf, a luxury Spa, spectacular outdoor adventure opportunities, uncrowded ski slopes and fine cuisine at The Fairmont Jasper Park Lodge. ... more   less 

Additional Information about Fairmont Jasper Park Lodge

Address: Old Lodge Road Jasper, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Region: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Price Range: $223 - $1,071 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Jasper Park Lodge 4*
Number of rooms: 446
Reservation Options:
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Also Known As:
Fairmont Jasper Park Hotel Jasper
Jasper Park Lodge
Fairmont Jasper Park Lodge Jasper
Jasper Fairmont
Fairmont Jasper Park Lodge Alberta
Hotel Style:
#1 Green Hotel in Jasper
#4 Business Hotel in Jasper
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Jasper Park Lodge staff and other travellers.
18 questions
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Vancouver, Canada
over a year ago
Holualoa, Hawaii
5 months ago

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Questions? Get answers from Fairmont Jasper Park Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The lake side suite are wonderfull with a view that is breath taking. We had a full moon one night that was spectacular.”
 of 5 bubbles severin7, 21 Feb 2017 | Read review
“Rooms with views of the lakes are the best. Cabins are especially quaint.”
 of 5 bubbles davem564, 19 Feb 2017 | Read review
“This lodge is very rustic, so I would suggest staying in a cabin with a fireplace! Very romantic!”
 of 5 bubbles Lorie850, 13 Feb 2017 | Read review
“Anything with a lake view,”
 of 5 bubbles dmariegp, 11 Feb 2017 | Read review
“Cabins have a great view”
 of 5 bubbles paulbW1085KS, 11 Feb 2017 | Read review
5 of 5