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Fairmont Jasper Park Lodge

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#6 of 16 Hotels in Jasper
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Fairmont Jasper Park Lodge
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3,492 Reviews from our TripAdvisor Community

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Showing 3,313: English reviews
Brisbane, Australia
Reviewed 9 September 2015

We were obviously paying for the Name and the location here. Our food was fine, but of course that was in addition to our accommodation. Perhaps visitors come here with the intention of using the Cabins as somewhere to stay overnight and don't worry about the facilities. Not the best accommodation we experienced.

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Helpful?
1Thank Mikebcq
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Mikebcq, Thank you for submitting a Tripadvisor review of your recent visit with us. Please accept my most sincere apologies your accommodation did not meet your expectations. We are currently undergoing renovations and hope to get the chance to showcase these renovations to you in the near future. Sincerely, Ken Hall

Kingston, Canada
Reviewed 9 September 2015

I've been to several Fairmont properties but the location for this one is really breathtaking. There is a long trail around the lake which offers the opportunity for glorious walks each day. The golf course is one of the top five in the country and is unbeatable for its sheer beauty. If you want to go to the driving range...

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Helpful?
Thank Nancy M
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Nancy M, Thank you for your positive review. I am happy to read you enjoyed your stay with us. August is certainly a beautiful time to visit Jasper National Park. I am looking forward to welcoming you back in the near future. Sincerely, Ken Hall

Reviewed 8 September 2015 via mobile

Staff service was exceptional!! We got a good deal through Trivago, otherwise we could never have afforded a place like this. But even if we had paid full price, it almost might have been worth it!! Our room was lovely and had a great view of the lake! We only had about 18hours there, by we went on a great...

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Helpful?
Thank Paigery E
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Paigery E, Thank you for your positive review. I am thrilled to read you enjoyed your stay with us. It's too bad you didn't get the chance to meet Stanley! You'll have to come back for a visit. Thank you again for sharing your experience. Sincerely, Ken Hall

Adelaide, Australia
Reviewed 8 September 2015 via mobile

Recently stayed here on our rocky mountaineer tour & first impressions are good until we got to our room....small... noisy...right next to the carpark so we changed rooms the next day to lakefront which is what we expected after paying top dollar! This place is in need of a lot of maintenance work. Staff however were good but food way...

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Helpful?
1Thank Astrid909
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Astrid909, Thank you for sharing your experience. I am delighted our staff met your expectations. Please accept my apologies in regards to the initial room you had, however, it is also good to know our team handled your request for an alternative room without any issue and you were happy. I hope to get the chance to welcome you...

Lacombe, Canada
Reviewed 8 September 2015

The grandeur of the stone and log of the Lodge, and the unparalleled setting of Lac Beauvert and Jasper's stunning mountains has had me wanting to stay at this property since visiting for tea when I was a teenager. I'm thrilled to report that I wasn't disappointed after finally staying here for one night on a girl's long weekend road...

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Helpful?
Thank dreataylor
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Dreataylor, Thank you for taking the time to write a detailed review of your recent stay with us. I am thrilled to read you had such an enjoyable stay with us! I am happy to read our front desk agent, Katie was able to accommodate your request of having your rooms side by side. I will certainly pass along...

Vancouver
Reviewed 8 September 2015

The lake and outdoor swimming pool feels like fairy tale. The elks and deers can been spotted in the morning and at the dusk around the lake area. The wood burning fire place is fun and kept the extra living area cozy and warm

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank 66vivienney
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear 66vivienney, Thank you for your positive review! I am thrilled to read you were able to enjoy the wood burning fireplace in your suite and even got to see some wildlife. I am looking forward to welcoming you back in the near future. Sincerely, Ken Hall

South Burlington, Vermont
Reviewed 8 September 2015

I really had a hard time finding lodging for a couple of days leading into the Labor Day weekend and after reading reviews on the available lodging describing dirty carpets and musty smelling rooms we decided to "upgrade" to the Fairmont. This was our most expensive lodging for our entire trip and by far the worst accommodations of our entire...

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Helpful?
Thank Karen1819
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Karen1819, Thank you for your feedback. Please accept my most sincere apologies in regards to your room accommodation. I can certainly understand the frustration this must have caused. While there is never an excuse for a lapse in maintenance and upkeep, I can appreciate that some areas of the hotel are older than others and would benefit from updated...

Edmonton
Reviewed 7 September 2015

The JPL grounds are beautiful. It has it's own private lake with lots of places to sit, a nice path, marshmallow roasts in the evening, you can even take a canoe out onto the lake. There is lots of wildlife around including elk. The rooms are spacious and clean. I had my own patio where I could sit outside and...

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Helpful?
Thank MikeyB0101
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear MikeyB0101, Thank you for submitting your review on Tripadvisor and Twitter. I am delighted to read you found the grounds to be beautiful and you enjoyed the complimentary S'mores by the lake. Please accept my apologies in regards to the noise from neighboring rooms and the speed of our staff vehicles. I will certainly be following up with my...

Perth
Reviewed 6 September 2015 via mobile

We stayed one night at the Fairmont Jasper Park Lodge. We enjoyed ourselves very much, wonderful log cabin room, felt very cosy. The premises was wonderful to walk around, very picturesque. Wifi worked well. Would love to stay here again. The only thing I can fault is the bed was really squeaky.

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Helpful?
Thank Melissa M
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Melissa M, Thank you for your positive review! I am thrilled to read you enjoyed your stay with us and found it very picturesque - September is a great time of year to visit Jasper National Park. I hope to get the chance to welcome you back again in the near future. Sincerely, Ken Hall

Reviewed 6 September 2015 via mobile

Well, we are still on our Globus tour of Canada, and after staying at the Fairmont Banff, Fairmont Lake Louise, and Fairmont Whistler, what a disappointment The Fairmont Jasper Park Lodge was. First I must say the staff were excellent, and the food in the Orso restaurant was good, and Michael our waiter very attentive and polite. The grounds are...

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Helpful?
3Thank Paul R
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Thank you for sharing your feedback. I am thrilled to read you were able to experience the true Fairmont service from all our staff members. Please accept my apologies in regards to the condition of your guest room and certain areas of the hotel. There is never an excuse for maintenance and upkeep and the problems with the shower...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Oka Sushi
Oka Sushi
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Surrounded by snow-capped peaks and sparkling lakes, The Fairmont Jasper Park Lodge welcomes you to the Grand Rocky Mountain Lodge Experience. The charming cabins and rustic elegance make it the embodiment of peace, tranquility and natural beauty. Enjoy great golf, a luxury Spa, spectacular outdoor adventure opportunities, uncrowded ski slopes and fine cuisine at The Fairmont Jasper Park Lodge. ... more   less 

Additional Information about Fairmont Jasper Park Lodge

Address: Old Lodge Road Jasper, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Region: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Price Range: $213 - $1,078 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Jasper Park Lodge 4*
Number of rooms: 446
Reservation Options:
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Also Known As:
Fairmont Jasper Park Hotel Jasper
Jasper Park Lodge
Fairmont Jasper Park Lodge Jasper
Jasper Fairmont
Fairmont Jasper Park Lodge Alberta
Hotel Style:
#1 Green Hotel in Jasper
#4 Business Hotel in Jasper
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Jasper Park Lodge staff and other travellers.
16 questions
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Vancouver, Canada
over a year ago
Holualoa, Hawaii
4 months ago

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Questions? Get answers from Fairmont Jasper Park Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lake view. You'll wake up to a breath taking view on the lake and mountains”
 of 5 bubbles , 18 Jan 2017 | Read review
“The rooms with the best view are numbered in the 600's I believe.”
  • This was our view when we walked out of our door.
 of 5 bubbles Stones3131, 18 Jan 2017 | Read review
“All the Rooms are great. Pay a little more for the 1 story quadplex rooms instead of the Inn style ones.”
 of 5 bubbles victorcyho, 16 Jan 2017 | Read review
“ask for a cosy cabin if you do not mind putting on your winter gear to get to the main lodge”
 of 5 bubbles 39Cocoa, 12 Jan 2017 | Read review
“Get a cabin or room facing the lake so you can wake up to the stunning views and the possibility of watching the wildlife.”
 of 5 bubbles 987kylieg, 4 Jan 2017 | Read review
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