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Marmot Lodge
1,238 reviews
#8 of 17 Hotels in Jasper
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86 Connaught Drive, Jasper, Jasper National Park, Alberta T0E 1E0 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Full view
360
Panoramas (8) Room & Suite (256)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitised in high-temperature wash
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
- Contactless check-out
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Updated 21-06-29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Marmot Lodge
More questions?
Updated 21-06-29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#8 of 17 hotels in Jasper
Location
Cleanliness
Service
Value
Find warm Canadian Rockies hospitality and good value here at the Marmot Lodge. Our inviting and spacious rooms and suites all have motel-style exterior entry! Large families and groups will love the convenience of our kitchen suites, some of which have a separate bedroom; your “home away from home!” They have implemented industry-leading distancing and cleaning standards in a partnership with Lysol to keep guests and staff safe.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Sauna
Breakfast buffet
Hiking
Skiing
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Vending machine
Meeting rooms
Spa
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Telephone
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English
Location
Full view
57Somewhat walkable
Grade: 57 out of 100
18Restaurantswithin 1 km
2Attractionswithin 1 km
Contact
86 Connaught Drive, Jasper, Jasper National Park, Alberta T0E 1E0 Canada
See all nearby hotels1238Reviews25Q+A100Room tips
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Popular mentions
+1
My wife and I stayed Dec 02 till 04. We like the separate bedroom and readily pay the extra. The room was nice, bit of a kitchen, and comfortable. Parking right at the door is always good. The shower was new and the bathroom was altogether fine. The carpet is abysmal, ancient, dirty and hard as rock. We always use indoor shoes, thus it did not bother us too much. Twas quiet even with a decent occupancy. We love Keurig and usually only frequent hotels with that option. Pool and hot tub, very nice. Good check in, friendly and knowledgeable front desk. The entire place, as was all of Jasper, a skating rink. Walking was an ordeal. We would stay again in a heart beat.
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Date of stay: December 2021
Rooms
Service
Sleep Quality
Room Tip: It's older, expect as such
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Helpful
Response from Aman Gupta, Guest Services / Front Office at Marmot Lodge
Responded Dec. 8, 2021
Dear L.J. R, Thank you for choosing the Marmot Lodge for your recent visit to Jasper National Park. Your feedback is very important to us and I appreciate the time you took to write a review. I am pleased to read that you had a wonderful stay with us and I appreciate your positive comments. I have noted your feedback on our carpet and I will be sharing your comment with the appropriate department. Marmot Lodge strives to exceed our guests' expectations by providing the right services and guest experiences to make each stay relaxing, enjoyable and filled with great memories. We take pride in doing the best job we can and reviews like yours make it worthwhile. We truly appreciate knowing that our guests have been well served so we can celebrate our success and work towards even better service in the future. We look forward to your return when you are in the area again. Thank you again for your feedback. Kind Regards, Aman Gupta Guest Services Manager
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Nice little place in Jasper for a family of 5 (with young children) to stay. We stayed in the family suite with a separate bedroom (2 queens), kitchen, and pull out couch. It was a good size for our family and good for kids. It’s a motel style. The pool, hot tub and sauna were nice. Good for families. Reasonably priced. Would stay again.
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Date of stay: October 2021Trip type: Travelled with family
Room Tip: Get the family suite with kitchen. Ground floor.
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Helpful
Response from Bronson Albano, Guest Services / Front Office at Marmot Lodge
Responded Oct. 9, 2021
Dear NGolamco, Thank you for your review. I am happy to read that you and your family enjoyed our Pyramid suite and were able to take advantage of the pool area at an affordable rate. We sincerely appreciate your positive feedback and are so glad we could be a part of your trip to beautiful Jasper National Park. Come visit us again soon! Kind Regards, Bronson Albano Guest Services Manager
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The room was clean. The lodge doesn't include breakfast (there is an option to use the diner of a nearby lodge) but since we had a kitchenette we had breakfast in our room. There were pans and cooking utensils, electric kettle and toaster. The plates and bowls are disposable. There is no housekeeping due to covid. We stayed for 3 nights and asked for more plates, soap etc. - staff very friendly and helpful. All in all enjoyed our stay very much. It's very close to Lake Maligne and the Canyon. We also drove to Lake Louise (though it makes more sense to drive from Banff) - yet definitely possible. Lucky to see Moose and Elks at the entrance to Jasper (close to the hotel) at the turning from the main road. Walking distance from centre of town, restaurants and shops.
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Date of stay: September 2021
Location
Service
Sleep Quality
Helpful
Response from Bronson Albano, Guest Services / Front Office at Marmot Lodge
Responded Oct. 4, 2021
Dear Sigipooh, Thank you for your 5 star review! I am happy to read that you enjoyed a clean room, our hotels location, and our friendly and helpful staff. Any review mentioning the staff really makes my day. It tells me our training efforts are heading in the right direction. We sincerely appreciate your positive feedback and are so glad we could be a part of your trip to Jasper National Park. Thank you for choosing the Marmot Lodge. We look forward to welcoming you back to our hotel in the future. Kind Regards, Bronson Albano Guest Services Manager
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Stay was good. Fairly close to downtown was the major perk. Rooms are fairly outdated but still do the trick. Probably would try to stay somewhere else if we were returning to Jasper as there wasn’t really anything that enticed us to come back to this hotel.
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Date of stay: September 2021Trip type: Travelled as a couple
Helpful
Response from Bronson Albano, Guest Services / Front Office at Marmot Lodge
Responded Sep. 18, 2021
Dear Escaepe60785921743, Thank you for your review. I am happy to read that you had a good stay with us and enjoyed our hotels close to town location. For your next visit, please give us a call at the front desk to discuss room types. We have deluxe room types that have been renovated more recently and would likely be more up to your standards. We sincerely appreciate your feedback and your business. Thank you for choosing the Marmot Lodge as your Jasper getaway. We hope you will give our hotel consideration in the future. Kind Regards, Bronson Albano Guest Services Manager
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We stayed for 3 nights and paid $1300+ for this hotel. At least they could clean the carpets and sofa. Carpet was completely stained and so was sofa. For the price we paid I was not asking for big room but at least they should make them clean and hygienic.
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Date of stay: August 2021
Rooms
Location
Service
Helpful
Response from Aman Gupta, Guest Services / Front Office at Marmot Lodge
Responded Sep. 1, 2021
Dear paree50, Thank you for your candid review. I am disappointed to read that we did not meet your expectations during your return stay with us. Please accept my sincerest apologies regarding the issues you faced. This is not the level of cleanliness we uphold ourselves to and I will be following up with my housekeeping team about your comments. Please know that your comments and suggestions are taken seriously. We are committed to continuous review of process improvement methods to deliver the best guest experiences and your comments help us achieve this goal. If you would like to further discuss your stay, I urge you to reach out to me at agupta@pursuitcollection.com. I personally would like to resolve your concerns and welcome you back to our hotel to provide you with the stay we intended and that you expected. Kind regards, Aman Gupta Guest Services Manager
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PRICE RANGE
US$93 - US$240 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marmot hotel jasper, marmot lodge jasper
LOCATION
CanadaAlbertaCanadian RockiesJasper National ParkJasper
NUMBER OF ROOMS
106
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Claim Your Listing Frequently Asked Questions about Marmot Lodge
Which popular attractions are close to Marmot Lodge?
Nearby attractions include Jasper-Yellowhead Museum & Archives (1.1 km), Jasper Discovery Trail (1.1 km), and Friends of Jasper National Park (1.2 km).
What are some of the property amenities at Marmot Lodge?
Some of the more popular amenities offered include an indoor pool, free wifi, and a spa.
Which room amenities are available at Marmot Lodge?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What are some restaurants close to Marmot Lodge?
Conveniently located restaurants include The Inn Grill, Bear's Paw Bakery, and Authentic.
Are there opportunities to exercise at Marmot Lodge?
Yes, guests have access to an indoor pool and a sauna during their stay.
Is Marmot Lodge located near the city centre?
Yes, it is 0.9 km away from the centre of Jasper.
Are any cleaning services offered at Marmot Lodge?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Marmot Lodge?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Marmot Lodge have any great views?
Yes, guests often enjoy the mountain view available here.
Is Marmot Lodge accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.