From romantic mountain escapes to backcountry adventures, the Chateau Jasper is the perfect place to relax and recharge while exploring the wonders of Jasper National Park. Conveniently located just beyond downtown Jasper, you can kick back in peace and quiet while being just a 10-minute walk from everything the mountain town has to offer. Plus, with amenities like heated underground parking, onsite breakfast, an indoor pool and much more, the Chateau Jasper has everything you need to feel right at home.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Business
Languages Spoken
English
Location
96 Geikie St, Jasper, Jasper National Park, Alberta T0E 1E0 Canada
Chateau Jasper
1,238 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Chateau Jasper is celebrated for its friendly staff and the overall cleanliness that guests consistently commend, highlighting the property's well-maintained charm. Rooms at the hotel are described as comfortable and tranquil, equipped with convenient amenities like kitchenettes, though a few guests feel they could use updating.
While the value is generally appreciated, with many travelers finding it affordable, some opinions suggest the breakfast could be better priced. The hotel's location earns praise for its easy access to local attractions and complimentary parking, although attention may be needed for amenities such as the hot tub.
Location
Convenient
Atmosphere
Charming
Rooms
Comfortable
Value
Affordable
Cleanliness
Meticulous
Service
Friendly
Amenities
Well-appointed
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This hotel has some excellent points but also some downsides, quite an odd mix. The staff in reception were quite friendly but not as much so as we’ve come to expect in Canada. The corridors are long and completely soulless, giving quite an unfriendly feel, with the sense of a cheap old-school motel. But then the rooms themselves are huge and clean, with two comfortable double beds, small table with two quite comfortable chairs, large storage/fire unit with TV above, separate walk-through area with wardrobe including safe and iron on one side and kitchenette (fridge, kettle, coffee maker, microwave and sink) on the other leading to a decent sized bathroom with a bath! However there are downsides even here - the biggest one being the complete lack of sockets in the actual bedroom area! The only sockets not already in use in the whole room as far as we could find (and believe me, we looked) were the ones for the kettle and coffee maker in the kitchenette, two in the bathroom, and two above the safe in the wardrobe! In these days, when pretty much everybody has at least a phone and a tablet to charge, this just isn’t acceptable. The other main one for me was the shower, which was overhead only but also at a very weird angle meaning that the water came out at about 45 degrees to the vertical. Location wise, the hotel is about 10 minutes’ walk from the centre of Jasper, but bus companies for day trips pick up outside. Would I stay here again? On balance quite possibly no.
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pavel Myska, Guest Services / Front Office at Chateau Jasper
Responded Jul 17, 2022
Dear Merrowmum, Thank you for joining us at Chateau Jasper on your journey around Canada. I am pleased to read that you found our rooms large, and clean, and the beds were comfortable. I sincerely apologize and deeply regret if we missed the mark on your stay. Unfortunately, the electrical power is very limited due to the age of the building, and we hope to have our hotel renovated in the future to enhance our guest's experience. I will be addressing your concerns with the appropriate departments. Thank you again for your feedback and I hope you will have some great memories of Jasper and Canada. Kind regards, Pavel Myska Guest Services Manager
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This is not a fancy hotel, really just a cleaned up old motel, but it was perfectly clean, well run, and comfortable. Our room had a nook by the window where you could sit and watch the hikers work their way up and down the hill. Their dining room was surprisingly elegant, with a delicious breakfast buffet. I particularly appreciated how they use real plates and cutlery, so there was none of the paper and plastic waste one sees at typical chain motels.
This hotel is not right downtown but rather about a 15-minute walk north of the restaurants and shops. This is actually a plus, because parking is stress free, and you don’t get the noise. (In a previous stay at a downtown hotel, noise was an issue for us.) During the day it was easy to drive to our various activities within Jasper National Park, then following our return, we had a pleasant walk down to town and back.
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Date of stay: July 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pavel Myska, Guest Services / Front Office at Chateau Jasper
Responded Jul 14, 2022
Hello TravelinFieldGuy, Thank you for your recent visit to Chateau Jasper. I am pleased to read you had a great stay with us and found our hotel's location convenient and quiet, and the property clean and comfortable. We appreciate your business and hope to see you back in the future. Best regards, Pavel Myska Guest Services Manager
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Pro’s - Comfortable beds. Shower was THE best! Walkable into town, took 15mins. Lots of available parking. Room has a little utility style area with extra sink, tea/coffee making facilities and a fridge. Room large enough to spread out belongings and be organised. Con’s - ceilings very low, lowered ceiling like in offices, quite unhotel like and quite oppressive. The bar isn’t open for a post hike drink around 5pm so must head into town, sometimes all you want to do is sit for 30mins and enjoy a cold beer when you get back - especially since it was so warm when we were there! We asked about breakfast at check in and were told that it was $22 but there’s lots of places in town to get breakfast, we took that as a “eat in town, not here” signal, so we didn’t eat at all in hotel!
The hotel was adequate for our needs but also glad it was only three nights, the ‘view’ from our room was a flat roof, but someone has to get those rooms, right?
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pavel Myska, Guest Services / Front Office at Chateau Jasper
Responded Sep 30, 2023
Dear TouringScotsGirl, Thank you for choosing Chateau Jasper on your journey around Canada. We are happy to read you found the beds comfortable, and that you enjoyed the shower and other amenities our room has to offer. Our Silverwater restaurant is open daily from 5 p.m. for dining. I also regret that you found the ceilings very low and oppressive and that your room had a rooftop view. Thank you again for taking the time to write; we appreciate your feedback. Warm regards, Pavel Myska Guest Services Manager
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Chateau Jasper never fails to make our stay in Jasper great! Building is well kept and looked after for an older building. Rooms are comfortable and we had everything we needed: Keurig coffee pot (paper cups, pod coffee, tea, sugar, powdered milk packs and stir sticks. Kettle Microwave Small fridge Blow dryer Iron Ironing board *safe in closet*
Shampoo/conditioner/ Rocky Mountain body wash - wall unit pumps in shower Liquid hand soap and lotion provided, for hotel use only.
We even had a working fireplace in our room which created the perfect ambiance.
The continental breakfast was fabulous. You have to head to the restaurant and present your vouchers. They will seat you and explain where on the menu you get to order from. Breakfast was delicious and filling! I also love this hotel because it’s about a 6 minute walk to downtown. I loved that I was able to get my steps in daily!
There is a swimming pool, but we aren’t pool people. Maybe we will visit it when we have our grandkids with us next time.
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip:Speed limit has changed as you come into town to 30 km/h to enhance public and pedestrian safety....
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pavel Myska, Guest Services / Front Office at Chateau Jasper
Responded Jan 28, 2024
Dear rdion02, Thank you for your glowing review of Chateau Jasper! We are thrilled to hear that your stay with us exceeded your expectations and that you found our hotel to be a delightful accommodation during your time in Jasper. It's fantastic to hear that you appreciated the well-kept condition of our building and the comfort of our rooms, despite being an older establishment. We take great pride in maintaining a high standard of cleanliness and comfort for all our guests. We're delighted that you found the amenities in your room to be great and the location of our property convenient. It's wonderful to know that you found the breakfast delicious and filling and that our staff provided excellent service in explaining the menu options. We appreciate your business and look forward to welcoming you back to Chateau Jasper in the future. Warm regards, Pavel Myska Guest Services Manager
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This is certainly not a chateau (only in name) more a budget hotel and it seems to be catering for teenage events. They do not service your room daily unless you ask, we were not informed ot this at check in and STILL use the pandemic as an excuse for not being able to provide this very basic service. The reason we wanted the room serviced was to improve the cleanliness of the room which was lacking, the carpets and furniture in the room need updating.We are traveling across Canada from the UK and this hotel is the 8th accommodation we have stayed in and by far the worst for service and cleanliness Avoid breakfast it's not worth having and the quality of the food is poor and over priced. The restaurant and.bar are closed in the evenings would assume this is also down to staffing issues.
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Date of stay: April 2023Trip type: Travelled as a couple
Room Tip:Avoid this Chateau in name only
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pavel Myska, Guest Services / Front Office at Chateau Jasper
Responded Apr 22, 2023
Dear terryk01695, Thank you for taking the time to leave us with your review. I truly regret that your stay with us was not optimal and our hotel and its services didn't meet your expectations. At this time, we only provide light stayover services and I sincerely apologize if this was missed during the check-in process. We strive to deliver the best service and hospitality to all our guests at all times. I hope you were able to address your concerns with your front desk team during your visit; we would be happy to find a solution to make your stay more enjoyable. We appreciate your feedback and hope you enjoyed Jasper. Kind regards, Pavel Myska Guest Services Manager
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We stayed one week at Chateau Jasper with our dog. Our room was clean and roomy and had everything we needed for our stay. Being on the ground floor with our pup made bathroom breaks quick and easy. The hotel was busy but it was quiet and friendly.
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Date of stay: December 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pavel Myska, Guest Services / Front Office at Chateau Jasper
Responded 2 weeks ago
Hello Angie, Thank you so much for your fantastic review. We are delighted you had a comfortable stay at Chateau and found the room comfortable and well-stocked. Your 5-star rating is much appreciated and we would love to welcome you back the next time you are in Jasper. Warm regards, Pavel Myska Guest Services Manager
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Our room (230) was large and contained 2 double beds! It was very clean, comfortable and well presented. The bathroom had a bath with the shower over it, and refillable toiletries both at the hand basin and the bath/shower. A kitchenette area provided hot drink making facilities, a microwave and a fridge. There was space to put 2 suitcases which is always helpful. The buffet breakfast offered a range of food choices. Overall, a very comfortable stay.
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Date of stay: September 2023
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pavel Myska, Guest Services / Front Office at Chateau Jasper
Responded Nov 10, 2023
Dear StewartsVacation, We are delighted you had a very comfortable stay with us and found the property clean and the room amenities convenient. We appreciate your 5-star rating and the excellent review and hope to welcome you back in the future. Warm regards, Pavel Myska Guest Services Manager
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This hotel was located well about 20 min walk into downtown Jasper, our room was clean and large , extra coffee given when asked . Attached restaurant was good a shame you couldn’t sit at the bar for a drink. All in all happy with our stay. Bye bye
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip:Parking easy and plenty of it
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pavel Myska, Guest Services / Front Office at Chateau Jasper
Responded Sep 30, 2023
Hello trevor c, It is a pleasure to read you had a great stay with us and that our hotel and services met your expectations. We appreciate the 5-star rating, and I hope you had a wonderful time in Canada. Kind regards, Pavel Myska Guest Services Manager
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We especially enjoyed the friendly staff and the warm indoor underground parking. The swimming pool and hot tub are nice amenities.
The beds are very comfortable and we slept very well in our quiet room.
The carpets and furniture are showing their age and are overdue for replacement.
The dining room experiences were wonderful (thank you, Morgan) when they were open but due to low season (?) or staffing not always available.
The panoramic view from our window is lovely. However a glass cleaning would enhance that a lot.
Overall, the reasonable room rates make us overlook a few deficiencies.
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Review collected in partnership with this hotel
Date of stay: January 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pavel Myska, Guest Services / Front Office at Chateau Jasper
Responded 3 days ago
Hello Bullbarley M, Thank you so much for your feedback. We are thrilled you had a wonderful time at Chateau Jasper and our amenities, rooms and services met all your expectations. We are also pleased you enjoyed Silverwater's Grill and Bar and appreciate your comments regarding the view. Thank you again for your 5-star rating and we look forward to welcoming you back one the future. Warm regards, Pavel Myska Guest Services Manager
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We were in town for a hockey tournament and chose the hotel as it was a 3 star, had a pool and was close to the rink. Prior to booking make sure you ask for a room with a renovated bathroom otherwise you will get one that is from 40 years ago (gross). This hotel is not inexpensive - Alberta rate over the long weekend is $209 with breakfast (this was the best part of the stay and delicious). We were treated as a team when we checked - told all the rules but later found out we paid $200 more than the other team that was also staying there. Asked about it during the trip - the manager was off on the weekend so no one else could rectify. Was given her card to email and did so heard back on Tuesday afternoon with no resolution. Will not recommend or stay here again. Do not need a response just wanted other travelers to know what to expect.
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Date of stay: October 2021
Cleanliness
Service
Sleep Quality
Room Tip:Ask fore renovated room other rooms are very old
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bronson Albano, Guest Services / Front Office at Chateau Jasper
Responded Oct 22, 2021
Dear Robin L, Thank you for your review and for joining us at the Chateau Jasper for your recent hockey tournament in town. I was happy to read that you enjoyed our pool area, our hotels location close to the rink, and a delicious breakfast. However, I was disappointed to read that we did not meet all of your expectations during your stay with us. As discussed, the special rates for teams needed to be booked in advance as a group in order to get the special group rate. All of the details on how to get these rates we sent to all teams involved in the tournament by the tournament organizer. These group blocks are set up and all teams are given a certain time period to book. Unfortunately, these rates are not available after that cut off date. Which explains your individual rate. I apologize if this caused you any grief, however, this should have been addressed with your group leader and its unfortunate that it has resulted in a poor review. You were treated as a hockey team on arrival as you were part of a team. We issue rules and get additional contact info on arrival from all teams no matter how the rooms are booked. This is to ensure the comfort of all our guests. All of our studio room bathrooms were renovated at the same time. The only difference is that some have walk-in showers and some have tub's with showers. Thank you for letting us know, I will be addressing your concerns with the housekeeping department to ensure our standards are being met. We sincerely appreciate your feedback and your business. Thank you for choosing the Chateau Jasper as your Rocky Mountain getaway. We hope you will give our hotel consideration in the future. Kind Regards, Bronson Albano Guest Services Manager
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There are more places to choose from in the Jasper area.
PRICE RANGE
C$153 - C$176 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chateau jasper hotel jasper, chateau hotel jasper, jasper chateau hotel
LOCATION
CanadaAlbertaCanadian RockiesJasper National ParkJasper
NUMBER OF ROOMS
119
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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