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Chateau Jasper

96 Geikie St, Jasper, Jasper National Park, Alberta T0E 1E0 Canada
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Traveller (278)
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Panoramas (8)
Room & Suite (287)

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About

#9 of 17 hotels in Jasper
Location
Cleanliness
Service
Value
From romantic mountain escapes to backcountry adventures, the Chateau Jasper is the perfect place to relax and recharge while exploring the wonders of Jasper National Park. Conveniently located just beyond downtown Jasper, you can kick back in peace and quiet while being just a 10-minute walk from everything the mountain town has to offer. Plus, with amenities like heated underground parking, onsite breakfast, an indoor pool and much more, the Chateau Jasper has everything you need to feel right at home.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Breakfast available
Hiking
Skiing
Children's television networks
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Seating area
Refrigerator
Flatscreen TV
Hair dryer
Telephone
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Languages Spoken
English
3.5
1,207 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Chateau Jasper generally receives praise for its cleanliness and spacious rooms, although there's a consensus among guests that an update is due to refresh the dated decor. The location garners appreciation for its convenient parking and proximity to town despite a bit of a walk. Reviews on the service are mixed, with some guests encountering unhelpful staff, while others enjoy efficient check-ins. The hotel's amenities and value are subjects of debate; comfy beds and kitchenettes are a plus, but the breakfast and certain dated features don't meet everyone's expectations.
Location
Convenient
Atmosphere
Outdated
Rooms
Dated
Value
Pricey
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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1207Reviews19Q+A100Room tips
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Bogdan L wrote a review Feb 23
Edmonton15 contributions16 helpful votes
The Lobstick Lodge is an older hotel and its age shows. At least this was the case in our unit (one bedroom, kitchen, pull-out sofa). The whole floor is covered by carpet, including the kitchen area. The carpet is obviously old with permanent stains. The sofa looked very worn out and not very clean. The bedroom has a large window and lots of space but the two double beds are squized together with a small night table in the middle and hardly any space between the beds and the walls. It has a chest of drawers, a TV and two chairs. The bathroom is smallish with minimal counter space around the sink. It is equiped with a bathtub/shower combo which looked quite new. Some paint was peeling on the ceiling. The plumbing is very noisy and one can hear guests in other rooms using it. This also applies not only to plumbing but to all sounds coming from adjacent rooms. The kitchen is equipped with a medium size fridge, stove/oven, a microwave, a coffe maker, a kettle and a toaster. The stove looked old. There was enough dishes, pots, cuttlery etc. No dishwasher. In the kitchen/living area there was another, smaller TV. Also, a table and chairs. This area has no window. We were missing some coat hangers but they were delivered after we had requested them. Annoying dripping kitched faucet was repaired promptly as well. Some reviews mention rude and unhelpfull front desk staff. This was not the case during our stay. On the contrary, they were polite and quite helpful. We spoke briefly with the manager, also very professional and helpful. He explained that the hotel is scheduled to undergo major renovations. The hotel is situated about 10 minutes walk from “downtown”. Outside it looks okay except from the ramp constructed of plywood and scaffolding. Probably for wheelchairs and lugage racks. Plenty of outside parking space. The Lobstick offers units (among others) with kitchens and and more than two beds. It is hard to find other hotels in Jasper with the same offer. After renovations it may be quite nice (and probably more expensive).
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Date of stay: February 2024
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mountains=HappyPlace wrote a review Jan 2024
Grande Prairie, Canada31 contributions1 helpful vote
+1
Chateau Jasper never fails to make our stay in Jasper great! Building is well kept and looked after for an older building. Rooms are comfortable and we had everything we needed: Keurig coffee pot (paper cups, pod coffee, tea, sugar, powdered milk packs and stir sticks. Kettle Microwave Small fridge Blow dryer Iron Ironing board *safe in closet* Shampoo/conditioner/ Rocky Mountain body wash - wall unit pumps in shower Liquid hand soap and lotion provided, for hotel use only. We even had a working fireplace in our room which created the perfect ambiance. The continental breakfast was fabulous. You have to head to the restaurant and present your vouchers. They will seat you and explain where on the menu you get to order from. Breakfast was delicious and filling! I also love this hotel because it’s about a 6 minute walk to downtown. I loved that I was able to get my steps in daily! There is a swimming pool, but we aren’t pool people. Maybe we will visit it when we have our grandkids with us next time.
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip: Speed limit has changed as you come into town to 30 km/h to enhance public and pedestrian safety....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pavel Myska, Guest Services / Front Office at Chateau Jasper
Responded 4 weeks ago
Dear rdion02, Thank you for your glowing review of Chateau Jasper! We are thrilled to hear that your stay with us exceeded your expectations and that you found our hotel to be a delightful accommodation during your time in Jasper. It's fantastic to hear that you appreciated the well-kept condition of our building and the comfort of our rooms, despite being an older establishment. We take great pride in maintaining a high standard of cleanliness and comfort for all our guests. We're delighted that you found the amenities in your room to be great and the location of our property convenient. It's wonderful to know that you found the breakfast delicious and filling and that our staff provided excellent service in explaining the menu options. We appreciate your business and look forward to welcoming you back to Chateau Jasper in the future. Warm regards, Pavel Myska Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sharon R wrote a review Jan 2024
Edmonton, Canada180 contributions82 helpful votes
We had a lovely stay here. Rooms spacious and quiet, beds comfortable. The shower had lots of hot water and good pressure. Staff was pleasant, breakfast at the restaurant was very good. We didn’t use the pool or hot tub. Good value for your dollar.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pavel Myska, Guest Services / Front Office at Chateau Jasper
Responded Jan 14, 2024
Hello sharonr291, Thank you for taking the time to leave us with your feedback. It's great to read you had a pleasant stay with us and enjoyed the comfortable beds and the breakfast. We appreciate your 4-star rating and look forward to welcoming you back again. Kind regards, Pavel Myska Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Danyelle H wrote a review Jan 2024
1 contribution
We booked directly from the website the night before our arrival as our family made an impromptu trip through ice fields parkways. We thought the price was great for the experience! If you try calling, that can be a bit frustrating as we were on hold for quite a while. Rooms were clean, breakfast was delicious, and the stay was comfortable! Will be back!
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pavel Myska, Guest Services / Front Office at Chateau Jasper
Responded Jan 7, 2024
Hello danyelleh2024, Thank you for taking the time to leave us with your feedback and we are delighted you had a comfortable stay. It's great to read you enjoyed your stay with us and found the room clean and the breakfast delicious. We appreciate your business and look forward to welcoming you back! Warm regards, Pavel Myska Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Connor wrote a review Jan 2024
Calgary, Canada13 contributions1 helpful vote
My girlfriend and I had a great stay year over New Years. The room was clean, and all the staff were very friendly. We had a room with two queen beds, but the size of the beds was more like doubles. The breakfast buffet was also good and had a variety of options.
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Date of stay: December 2023Trip type: Travelled as a couple
Room Tip: Beds may be smaller than expected, hotel a bit dated.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pavel Myska, Guest Services / Front Office at Chateau Jasper
Responded Jan 7, 2024
Dear YoungSasky, It's great you and your girlfriend had a great stay over New Year's. Also, I am glad you enjoyed the clean room, and our staff was very friendly. Regarding the beds, they are standard 60" Queen-Size beds, and they will most likely be different from the 66" Olympic Queen-Size Beds you might have at home. We appreciate your 5-star rating and look forward to welcoming you back again. Kind regards, Pavel Myska Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Romina M wrote a review Dec 2023
Edmonton, Canada4 contributions
Pleasant stay at this hotel. While it may have slightly dated decor the rooms were a good size, clean and even had a faux fireplace, a little sink with a mini fridge and microwave which were very much appreciated. The only thing I’d recommend is switching out the hand soap for a better quality. All the staff were super friendly, especially the ladies at the restaurant. Breakfast was freshly cooked and tasty. Underground parking a bonus and the town was a 10 minute walk from the hotel. Enjoyed our time there!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pavel Myska, Guest Services / Front Office at Chateau Jasper
Responded Jan 7, 2024
Hello rominam244, Thank you for choosing Chateau Jasper as your place to stay in the Rockies. We are delighted you had a pleasant stay with us, and that you found the rooms clean and spacious with good amenities. Thank you again for your 5-star rating and we would love to see you back in the future. Kind regards, Pavel Myska Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Choo Choo R wrote a review Dec 2023
5 contributions1 helpful vote
+1
I stayed at this hotel for six nights in October 2023. The room was very comfortable with a nice little kitchenette and the hotel provided. Good quality, shampoo, conditioner, and lotion. The location of my room was a long walk from the ice machine, so if you’d like to be closer to the ice machine, be sure to ask them for a that is closer I liked the location of this hotel because I had a car. It is not walking distance to downtown, but it is not very far either. I like the location because parking was very easy and free. It is also close to Maligne Lake and that was my favourite place to look for wildlife and scenery. I had the buffet one morning it was quite expensive, but good. I was treated to seeing a family of elk, walked by the restaurant windows that morning elk often also seen in the parking lot.
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Date of stay: October 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pavel Myska, Guest Services / Front Office at Chateau Jasper
Responded Dec 28, 2023
Hello Choo Choo R, It sounds like you had a generally positive experience during your six-night stay at the hotel. We are happy you found the room very comfortable and the amenities were of good quality. Our hotel is located about 15-20 minutes walking distance from Jasper downtown. I am glad you enjoyed the complimentary parking as well as the food in Walter's restaurant during breakfast. Thank you again for leaving us with your 4-star rating and we appreciate your business. Kind regards, Pavel Myska Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Stewarts Vacation wrote a review Nov 2023
1035 contributions169 helpful votes
+1
Our room (230) was large and contained 2 double beds! It was very clean, comfortable and well presented. The bathroom had a bath with the shower over it, and refillable toiletries both at the hand basin and the bath/shower. A kitchenette area provided hot drink making facilities, a microwave and a fridge. There was space to put 2 suitcases which is always helpful. The buffet breakfast offered a range of food choices. Overall, a very comfortable stay.
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Date of stay: September 2023
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pavel Myska, Guest Services / Front Office at Chateau Jasper
Responded Nov 10, 2023
Dear StewartsVacation, We are delighted you had a very comfortable stay with us and found the property clean and the room amenities convenient. We appreciate your 5-star rating and the excellent review and hope to welcome you back in the future. Warm regards, Pavel Myska Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Richard R wrote a review Oct 2023
Cody, Wyoming71 contributions26 helpful votes
Nice, clean hotel. Staff was very pleasant and helpful. Spacious rooms. Lots of counter space in the bathroom and the bar nook. Microwave, fridge and extra sink. Definitely a pet friendly hotel. Lots of grassy areas for a pooch to do its business. BUT---Please pick up! I have to say that Canadians are so much better than we Americans at picking up.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pavel Myska, Guest Services / Front Office at Chateau Jasper
Responded Nov 2, 2023
Hello RichardR772, Thank you for taking the time to leave us with your review. We are delighted you found our hotel nice and clean, the staff was pleasant, and the room amenities and surrounding area met your expectations. I hope you had a wonderful time in Jasper, and we would love to welcome you back in the future. Kind regards, Pavel Myska Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AbClare wrote a review Oct 2023
Aberdeen, United Kingdom534 contributions184 helpful votes
We were warmly welcomed on arrival and the staff were great throughout our stay. On checking in we were given recommendations on places to eat and local walks. Our room was lovely, extremely comfortable bed, safe deposit box in the room, and a great underground heated car park which was fantastic given the cold temperatures. We were well supported when unsure about moving on due to weather warnings and road conditions. The honest advice of staff was much appreciated and helped us to get the most out of our holiday.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pavel Myska, Guest Services / Front Office at Chateau Jasper
Responded Nov 2, 2023
Dear AbClare, Thank you for choosing Chateau Jasper on your recent trip around Canada. It is a pleasure to read you were warmly welcomed by our front desk team and that they gave you recommendations about what to do in Jasper. I am also glad you found our hotel and beds comfortable and took advantage of the underground heated parking. We appreciate your fantastic feedback and the 5-star review. Warm regards, Pavel Myska Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$128 - C$178 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chateau jasper hotel jasper, chateau hotel jasper, jasper chateau hotel
LOCATION
CanadaAlbertaCanadian RockiesJasper National ParkJasper
NUMBER OF ROOMS
119
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Chateau Jasper - UPDATED 2024 Prices, Reviews & Photos (Alberta) - Hotel - Tripadvisor

Frequently Asked Questions about Chateau Jasper
Which popular attractions are close to Chateau Jasper?
Nearby attractions include Mount Edith Cavell Trail (1.0 km), Medicine Lake (1.0 km), and Jasper-Yellowhead Museum & Archives (0.9 km).
What are some of the property amenities at Chateau Jasper?
Some of the more popular amenities offered include an indoor pool, free wifi, and a fitness centre.
Which room amenities are available at Chateau Jasper?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Chateau Jasper?
Guests can enjoy breakfast during their stay.
Is parking available at Chateau Jasper?
Yes, free parking is available to guests.
What are some restaurants close to Chateau Jasper?
Conveniently located restaurants include The Raven Bistro, Terra, and Snowdome Coffee Bar.
Are there opportunities to exercise at Chateau Jasper?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Chateau Jasper located near the city centre?
Yes, it is 0.6 km away from the centre of Jasper.
Are any cleaning services offered at Chateau Jasper?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Chateau Jasper?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Chateau Jasper offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.