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Chateau Jasper

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Traveller (185)
Room & Suite (259)
Pool & Beach (36)
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Overview
  • Excellent17%
  • Very good48%
  • Average26%
  • Poor6%
  • Terrible3%
Travellers talk about
“nice hotel”(38 reviews)
“minute walk”(35 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Reviews (919)
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Traveller rating
151
369
213
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27
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151
369
213
60
27
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All reviewsunderground parkingnice hotelminute walkgood sizerocky mountaineer traintown centrehotel restaurantcouple of nightsspacious roomstayed here for nightsshort stayhot tubbreakfast buffetpleasant staymini fridgetwo queen bedsindoor pool
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281 - 285 of 820 reviews
Reviewed September 14, 2015

This hotel has decent sized rooms, comfortable beds, good showers and an in-house restaurant. Check in was efficient. Restaurant has varied menu with good staff. Hotel is a 10 minute walk from town centre.

Thank Tina S
Reviewed September 12, 2015

After the long and beautiful drive from Banff from Jasper the last thing you want is poor reception staff when you get to the hotel. They gave our room to someone else and with no apology and a chat between the two incompetent members of...More

2  Thank James A
Response from Brian_Higginson, Manager at Chateau JasperResponded September 18, 2015

Dear James A. I am sorry for the problem you encountered during check –in. There was an error with a previous check in and the front desk staff was in the process of rectifying the situation when you arrived. I have spoken to the all...More

Reviewed September 10, 2015

Overall, alright place to rest your head. Hotel is outdated, and could use an upgrade. A couple other things I would reccommend would be hand soap in the bathroom, towels by the pool and a vending machine. This hotel has a decent little pool, but...More

1  Thank jrene88
Reviewed September 10, 2015

Stayed 2 nights with our tour group. Super efficient check-in, cases in room shortly afterwards. Room and ablutions area spacious, clean and comfortable. Great window view. Hotel somewhat dated but merely adds to the character of the place. No refrigerator in room but not an...More

Thank Dan L
Reviewed September 9, 2015

If you've ever wanted to see a hotel that is exactly as it was when it was built in the early 70's, look no further than Chateau Jasper. Everything except, perhaps the doorknobs and elevators, is exactly as it was built. Personally I kind of...More

Thank Steven M
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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Business Centre with Internet Access
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$98 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$98 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (185)
Room & Suite (259)
Pool & Beach (36)
Dining (32)
Amenities (41)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
d_s_r_u_k_13
February 15, 2018|
AnswerShow all 2 answers
Response from shirleycw | Reviewed this property |
no
0
Votes
Haney_Baek
February 6, 2018|
AnswerShow all 11 answers
Response from Brian_Higginson | Property representative |
Hello, Our Restaurant is open for breakfast but Breakfast is not included in the room rate. We look forward to welcoming you in June. Brian Higginson Manager - Chateau Jasper
0
Votes
ch438
January 19, 2017|
Answer
Response from Brian_Higginson | Property representative |
Hello Caloundra. Thank you for your question. We are a pet friendly hotel and there is a possibility of allergens in the public areas. If we know in advance of allergies,we check a rooms records for the previous 3 months... More
0
Votes
Room Tips
"Access to ground floor rooms from the entrance hall have steps"
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"They've recently refurbished their pool and a lot of their rooms I think, so everything is nice and shiny..."
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"Third floor was best and they have an elevator."
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"Get the suite!! So nice and spacious. Best bathrooms everywhere. :)"
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