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6 KM North Pyramid Lake Road, Jasper, Jasper National Park, Alberta T0E 1E0 Canada
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Traveller (636)
360
Panoramas (8)
Room & Suite (391)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#13 of 77 hotels in Jasper
Location
Cleanliness
Service
Value
Travellers' Choice
Discover our chalet-style alpine lodge, featuring 68 guest rooms — all with breathtaking Rocky Mountain views. Open year-round and located about 6 kilometres from the Jasper townsite, Pyramid Lake Lodge is a destination like no other in Jasper National Park. Here, you’ll get front row seats to nature’s magnificence. Winter brings out the best of outdoor activities on the frozen shores of Pyramid Lake. Choose from snowshoeing, cross-country skiing or fat biking. There's no shortage of things to do no matter when you visit. In summertime, rent a kayak, canoe, paddle boat or mountain bike onsite at the lodge. Explore Jasper’s mountain landscape as you watch for wildlife from the lake or on nearby hiking trails.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bicycle rental
Boating
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Fitness / spa changing rooms
Sauna
Breakfast available
Canoeing
Hiking
Skiing
Canoeing offsite
Fishing
Banquet room
Meeting rooms
BBQ facilities
Gift shop
Non-smoking hotel
Outdoor furniture
Picnic area
Sun terrace
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Housekeeping
Safe
Seating area
Iron
Wake-up service / alarm clock
Kitchenette
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lake View
Great View
Languages Spoken
English
Traveller Insights
This summary was created by AI, based on 24 recent English reviews.
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Pyramid Lake Lodge has garnered mixed reviews from guests. Many appreciate its serene, inviting atmosphere, clean rooms, and complimentary amenities like canoeing and kayaking. The location, though remote, is admired for its spectacular views and wildlife. However, some travelers struggle with noise issues, and have criticized the hotel for its high costs and lack of value for money. The rooms are described as basic and may have issues like a musty smell or poor views. Service is generally praised, but some have expressed dissatisfaction with breakfast and shuttle services.
Location
Secluded
Rooms
Basic
Value
Overpriced
Cleanliness
Meticulous
Service
Helpful
Amenities
Limited
Location
Secluded
Travelers love the location of the hotel due to its spectacular views, peacefulness, and proximity to wildlife. However, the location is also described as remote, necessitating trips into town for meals.
  • Paul C
    Paul C
    Sep 2023 25 contributions
    Lovely location and views over the lake...
  • NiaJo
    NiaJo
    Aug 2023 31 contributions
    ...HOWEVER, the location is very special and views are spectacular especially early morning when you get the mirror effect in the calmer waters... We liked the location, about 5km from Jasper (which we found very touristy) and you see the most amazing wildlife on the road there (elks and black bears)...
  • Gemma S
    Gemma S
    Aug 2023 4 contributions
    We had a wonderful stay at Pyramid Lodge, the location is so beautiful and peaceful...
  • Robert S
    Robert S
    Aug 2023 3 contributions
    ...The location on Pyramid lake is STUNNING!...
  • DarkBlue1893
    DarkBlue1893
    Jun 2023 32 contributions
    The Pyramid Lake Lodge is in a fantastic location...
  • Richard B
    Richard B
    Sep 2022 59 contributions
    ...We were relying on the restaurant to have our food due to location however had no choice but to go into town each day for breakfast and dinner...
  • Michelle B
    Michelle B
    Aug 2022 82 contributions
    ...To be able to stay in this beautiful location for a few days...
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Rooms
Basic
Travelers have mixed reviews about the rooms, describing them as basic, clean, and sometimes dated. Some rooms had noticeable issues like musty smell or poor views.
  • Gary Rosenberg
    Gary Rosenberg
    Sep 2023 5 contributions
    ...The staff is wonderful, the rooms was average but clean...
  • bisden
    bisden
    Aug 2023 1 contribution
    ...More than CAD 550 for a basic room and poor service. They even make you pay amenities (for what?)... Cavern like room with only one decent window, showing right onto the parking...
  • NiaJo
    NiaJo
    Aug 2023 31 contributions
    I agree with other reviewers that the rooms are quite basic...
  • sophie_
    sophie_
    Jul 2023 3 contributions
    ...The rooms were clean and equipped with a microwave and sink. The views from the second floor rooms were stunning of the lake and the lodge is handy for exploring Jasper park and in the town centre there were a variety of dining options...
  • gf20000
    gf20000
    Jul 2023 60 contributions
    ...2 of our 3 rooms were brand new, our friends were the first guests to occupy them. The room my wife and I had seemed "nearly new"... No complaints at all regarding the lodging here - everything was first rate...
  • HolySmokes
    HolySmokes
    Jul 2023 86 contributions
    ...We were invited down for two free drinks, but we are honeymooners and the point was to stay in our room... Our room had a horrible view and was dirty...
  • northern-friend
    northern-friend
    Jun 2023 43 contributions
    The rooms are mostly up a hill where halfway up they are constructing a new building with more rooms... The only issue with the room was a noticeable musty smell that may be from coming from the carpeting...
  • Anish
    Anish
    Jun 2023 3 contributions
    Clean room and bathroom but possibly slightly dated, but they were clean... Whilst the hotel is pricey, I would not hesitate to stay here again...
  • DarkBlue1893
    DarkBlue1893
    Jun 2023 32 contributions
    ...The room was absolutely fine - clean and comfortable - and the staff were friendly and helpful...
  • Richard B
    Richard B
    Sep 2022 59 contributions
    ...The room was incredible and the views amazing - could not fault it...
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Value
Overpriced
Travelers often criticized the hotel for its high costs, lack of included amenities and services, and poor value for money.
  • Paul C
    Paul C
    Sep 2023 25 contributions
    ...Glad we did make the 15 minute drive to be honest as it opened up way more choice and prices...
  • NiaJo
    NiaJo
    Aug 2023 31 contributions
    ...I never usually buy bottled water on environmental grounds but I couldn’t drink the water...
  • bisden
    bisden
    Aug 2023 1 contribution
    ...Pyramid Lake Lodge is the worst ratio price vs quality/service we ever had. More than CAD 550 for a basic room and poor service... They even make you pay amenities (for what?)... Breakfast of course not included and available on site only 8:00am plus... Management doesn’t care about guests, they go for maximal profit...
  • RedOx
    RedOx
    Aug 2023 143 contributions
    ...We made the mistake of only eating once in the restaurant...
  • Agnes K
    Agnes K
    Aug 2023 8 contributions
    Pyramid Lake Lodge is a true gem!...
  • HolySmokes
    HolySmokes
    Jul 2023 86 contributions
    We ordered an in room “smorgasbord” for our honeymoon which was lost in the details due to the restaurant opening... Our room had a horrible view and was dirty...
  • Anish
    Anish
    Jun 2023 3 contributions
    ...Canoe/kayak are also included to use on the lake - definitely worth it!... Whilst the hotel is pricey, I would not hesitate to stay here again...
  • L G
    L G
    Oct 2022 13 contributions
    ...But change that, and it would be trampled over by tourists in an instant...
  • Richard B
    Richard B
    Sep 2022 59 contributions
    ...These are an extortionate price at a minimum of 26 dollars each way... If only they could have provided some kind of breakfast hamper/pack I would have been more than willing to pay for it and would have saved us a fortune getting into town... Also a shame they don’t provide a shuttle type service to help people get into town and back - I would even pay half of that we had to for the taxi!...
  • Michelle B
    Michelle B
    Aug 2022 82 contributions
    ...Ideally you need a car to get to town to eat out as the restaurant books up quickly...
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Cleanliness
Meticulous
Many travelers found the rooms clean, though some indicated the need to request housekeeping services or noted slight aging in decor.
  • Gary Rosenberg
    Gary Rosenberg
    Sep 2023 5 contributions
    ...The staff is wonderful, the rooms was average but clean...
  • NiaJo
    NiaJo
    Aug 2023 31 contributions
    ...Also the housekeeping is ‘request only’ which I found a bit surprising as we were there for three nights and had to ask for our bins to be emptied etc...
  • gf20000
    gf20000
    Jul 2023 60 contributions
    ...The room my wife and I had seemed "nearly new"...
  • sophie_
    sophie_
    Jul 2023 3 contributions
    ...The rooms were clean and equipped with a microwave and sink...
  • Anish
    Anish
    Jun 2023 3 contributions
    Clean room and bathroom but possibly slightly dated, but they were clean...
  • DarkBlue1893
    DarkBlue1893
    Jun 2023 32 contributions
    ...The room was absolutely fine - clean and comfortable - and the staff were friendly and helpful...
  • Cari L
    Cari L
    Nov 2022 91 contributions
    ...We eventually used a towel to clean the area...
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Service
Helpful
Most travelers generally praised the service, highlighting the friendliness and helpfulness of the staff. However, some guests expressed dissatisfaction with certain services, such as breakfast arrangements and shuttle services.
  • FellowTraveler317444
    FellowTraveler317444
    Sep 2023 3 contributions
    We rented a canoe from the lodge and the service was great. They rent kayaks, canoes, and SUP's... Quinn and Lucy helped us so well, we didn't even get our feet wet!... We also ate breakfast in Aalto, which is in the lodge... It was delicious and our waitress, Karlie, could not have been better!...
  • Gary Rosenberg
    Gary Rosenberg
    Sep 2023 5 contributions
    ...The staff is wonderful, the rooms was average but clean... You also get free canoe rentals which was great...
  • Paul C
    Paul C
    Sep 2023 25 contributions
    ...Didn't use the resteraunt, we did try but we're told they could not get us in not having booked...
  • NiaJo
    NiaJo
    Aug 2023 31 contributions
    ...We appreciated the kayaks and mountain bikes and all members of staff were friendly and helpful...
  • Gemma S
    Gemma S
    Aug 2023 4 contributions
    ...We woke early and enjoyed canoeing after breakfast, Quin was really friendly and helpful...
  • bisden
    bisden
    Aug 2023 1 contribution
    ...More than CAD 550 for a basic room and poor service. They even make you pay amenities (for what?)... Breakfast of course not included and available on site only 8:00am plus...
  • Robert S
    Robert S
    Aug 2023 3 contributions
    ...We had no idea what to expect and we were blown away when we arrived!... The amenities are excellent and the staff were very helpful...
  • Agnes K
    Agnes K
    Aug 2023 8 contributions
    Pyramid Lake Lodge is a true gem!... The staff were wonderful, going above and beyond to make the experience special... Highly recommend a stay here if you are visiting the area...
  • sophie_
    sophie_
    Jul 2023 3 contributions
    Inviting lodge, located steps away from pyramid lake. The lodge offered an hour of complimentary canoeing on the lake or biking which was a bonus... The rooms were clean and equipped with a microwave and sink...
  • HolySmokes
    HolySmokes
    Jul 2023 86 contributions
    ...We were invited down for two free drinks, but we are honeymooners and the point was to stay in our room... We called down to the front desk for someone to handle, but no one answered so we had to deal with it ourselves...
  • TucsonBorn
    TucsonBorn
    Jun 2023 203 contributions
    ...Shannon, Alex and Jess at the Boat House were all great. I had such a peaceful experience paddleboarding on the lake, and they were so great about taking photos of me with my phone... Front desk staff are also friendly and helpful...
  • Anish
    Anish
    Jun 2023 3 contributions
    ...Ample breakfast (which was not supposed to be included) - pastries, fruits, granola bowl, packet juices and a 24/7 tea/coffee machine... Whilst the hotel is pricey, I would not hesitate to stay here again...
  • Stephen B
    Stephen B
    Jun 2023 1 contribution
    ...Thanks to Quinn and Alex for being so helpful...
  • DarkBlue1893
    DarkBlue1893
    Jun 2023 32 contributions
    ...The room was absolutely fine - clean and comfortable - and the staff were friendly and helpful...
  • Michal B
    Michal B
    May 2023 1 contribution
    Thank you, Alex and Quinn, for your excellent customer service and assistance so we could enjoy kayaking on the beautiful Pyramid lake. You took care of us and explained all health and safety stuff which is much appreciated...
  • BackPacker569434
    BackPacker569434
    May 2023 46 contributions
    Excellent customer service provided... Made the experience safe, and the most enjoyable experience of my vacation...
  • Cari L
    Cari L
    Nov 2022 91 contributions
    ...Staff were friendly and helpful especially when we forgot bowls to feed our dogs... We eventually used a towel to clean the area...
  • Richard B
    Richard B
    Sep 2022 59 contributions
    ...Anyway the main issue for us is that we had to rely on taxis to get into town and back... We were relying on the restaurant to have our food due to location however had no choice but to go into town each day for breakfast and dinner... They stated that due to the issues with the closure there would be complimentary breakfast the next morning... If only they could have provided some kind of breakfast hamper/pack I would have been more than willing to pay for it and would have saved us a fortune getting into town... Also a shame they don’t provide a shuttle type service to help people get into town and back - I would even pay half of that we had to for the taxi!... The comments are made to be constructive and not critical...
  • Michelle B
    Michelle B
    Aug 2022 82 contributions
    ...All staff we met were chatty and friendly...
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Amenities
Limited
Travelers appreciated the complimentary amenities such as canoeing, kayaking, and mountain bikes but expressed disappointment at limited and unsatisfactory breakfast options.
  • FellowTraveler317444
    FellowTraveler317444
    Sep 2023 3 contributions
    We rented a canoe from the lodge and the service was great. They rent kayaks, canoes, and SUP's... We also ate breakfast in Aalto, which is in the lodge...
  • Gary Rosenberg
    Gary Rosenberg
    Sep 2023 5 contributions
    ...The staff is wonderful, the rooms was average but clean. The restaurant has turned into a 5 star experience... You also get free canoe rentals which was great...
  • Robert S
    Robert S
    Aug 2023 3 contributions
    ...We had no idea what to expect and we were blown away when we arrived!... The amenities are excellent and the staff were very helpful... The on-site restaurant is excellent, but you can also drive into the village in 5 minutes and go to any number of fantastic restaurants...
  • NiaJo
    NiaJo
    Aug 2023 31 contributions
    ...We appreciated the kayaks and mountain bikes and all members of staff were friendly and helpful... Think this might be a Jasper thing as we we noticed lots of other people buying water in town...
  • bisden
    bisden
    Aug 2023 1 contribution
    ...They even make you pay amenities (for what?)... Hot tub unserviceable during the hole stay...
  • RedOx
    RedOx
    Aug 2023 143 contributions
    ...The hotel is perfect for those that want to unwind and enjoy peace, tranquility and the odd Elk or Deer thrown in...
  • Agnes K
    Agnes K
    Aug 2023 8 contributions
    Pyramid Lake Lodge is a true gem! The breathtaking views and wildlife right outside the balcony made for an enchanting stay... The serene atmosphere and comfortable accommodations exceeded our expectations... The on-site restaurant was excellent, offering delicious meals with a view to remember... The staff were wonderful, going above and beyond to make the experience special... Highly recommend a stay here if you are visiting the area...
  • Gemma S
    Gemma S
    Aug 2023 4 contributions
    We had a wonderful stay at Pyramid Lodge, the location is so beautiful and peaceful...
  • sophie_
    sophie_
    Jul 2023 3 contributions
    Inviting lodge, located steps away from pyramid lake. The lodge offered an hour of complimentary canoeing on the lake or biking which was a bonus... There was a small fire pit by reception to use... The rooms were clean and equipped with a microwave and sink... The views from the second floor rooms were stunning of the lake and the lodge is handy for exploring Jasper park and in the town centre there were a variety of dining options...
  • HolySmokes
    HolySmokes
    Jul 2023 86 contributions
    We ordered an in room “smorgasbord” for our honeymoon which was lost in the details due to the restaurant opening. We were invited down for two free drinks, but we are honeymooners and the point was to stay in our room...
  • gf20000
    gf20000
    Jul 2023 60 contributions
    ...2 of our 3 rooms were brand new, our friends were the first guests to occupy them. The room my wife and I had seemed "nearly new"... No complaints at all regarding the lodging here - everything was first rate...
  • TucsonBorn
    TucsonBorn
    Jun 2023 203 contributions
    ...Shannon, Alex and Jess at the Boat House were all great... Front desk staff are also friendly and helpful... My only complaint is that I wish the Lodge had provided a greater variety of breakfast options with the lodge restaurant being closed...
  • Anish
    Anish
    Jun 2023 3 contributions
    Clean room and bathroom but possibly slightly dated, but they were clean... Ample breakfast (which was not supposed to be included) - pastries, fruits, granola bowl, packet juices and a 24/7 tea/coffee machine... Canoe/kayak are also included to use on the lake - definitely worth it!... Must also check out Pyramid Lake Island - it was stunning!... Whilst the hotel is pricey, I would not hesitate to stay here again...
  • northern-friend
    northern-friend
    Jun 2023 43 contributions
    ...Otherwise the restaurant wasn’t open (we knew this in advance), but the beds were comfortable, the setting and view was nice, and the bathroom adequate...
  • Michal B
    Michal B
    May 2023 1 contribution
    Thank you, Alex and Quinn, for your excellent customer service and assistance so we could enjoy kayaking on the beautiful Pyramid lake...
  • Cari L
    Cari L
    Nov 2022 91 contributions
    ...Staff were friendly and helpful especially when we forgot bowls to feed our dogs... Would be nice if there was a much larger rug to contain the mess or maybe a broom or mop... In addition, the resort is advertised as pet friendly so I would hope they used pet friendly ice melt because it was all over our dogs paws...
  • L G
    L G
    Oct 2022 13 contributions
    ...The fact that amenities here may be limited is what makes it such a special place...
  • Richard B
    Richard B
    Sep 2022 59 contributions
    ...The room was incredible and the views amazing - could not fault it... They stated that due to the issues with the closure there would be complimentary breakfast the next morning... Initially I thought this was a nice touch, until I went to reception to be greeted by ropey croissants that were not fresh and some bottles of apple juice... If only they could have provided some kind of breakfast hamper/pack I would have been more than willing to pay for it and would have saved us a fortune getting into town...
  • Anna L
    Anna L
    Sep 2022 63 contributions
    ...Overall it was a lovely stay but needs a few tweaks...
  • Michelle B
    Michelle B
    Aug 2022 82 contributions
    ...To be able to stay in this beautiful location for a few days... All staff we met were chatty and friendly... Hire facilities were good, we tried them all...
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Pathmika W wrote a review Nov 2023
Edmonton, Canada130 contributions9 helpful votes
+1
I recently stayed at Pyramid Lake Resort in Jasper for a 2-night getaway. The secluded location in front of Pyramid Lake provided a serene atmosphere. The spacious rooms were clean, although outdoor lamp shades had cobwebs. The free WiFi was disappointingly slow, and the included breakfast lacked clarity during booking. At the restaurant, Alto, I discovered the only breakfast option was a $20 dish named "one time," with a peculiar $6 charge for ordering alternatives, regardless of their actual cost. Despite these issues, there are plenty of activities around the area, including free fat bike rentals and the option to hike or drive to Pyramid Island. The hot tub, however, needed better maintenance as it had soil on the floor and in the tub. A positive note was the 24-hour free coffee machine, a thoughtful addition. The drive to the hotel offered sightings of numerous elk. Despite some drawbacks, the overall experience was good, and Catherine, the manager of Alto, provided exceptional customer service, making our visit special.
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Date of stay: November 2023Trip type: Travelled with family
Room Tip: Plenty of parking at the location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pavel Myska, Guest Services / Front Office at Pyramid Lake Lodge
Responded 1 week ago
Dear pathmikaw, Thank you for taking the time to leave us with your feedback. I am glad you enjoyed the spacious rooms, the cleanliness, and the location our property has to offer. I was disappointed that you found cobwebs on the outdoor lampshades, and the clarity of the breakfast menu and pricing were not clear during the breakfast service. I will address your feedback with the appropriate department to ensure correct information is presented to all our guests. Unfortunately, as we don't have any cable infrastructure in the location, the internet and TV depend on a satellite signal and we are looking for any improvements to this amenity. The complimentary coffee machine located at our front desk is a welcomed addition to our amenity list, and I am glad you enjoyed the beverages and the exceptional service at Aalto. Your review is greatly appreciated, and we hope to welcome you back again. Kind regards, Pavel Myska Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Phillipa D wrote a review Nov 2023
12 contributions4 helpful votes
Booked as part of a Trailfinders holiday to Canada and the Rockies at Jasper. Quite a few miles out of the town, and we did not have a car, but the resort could be reached by taxi or, as still in the summer season, free bus service which ran every couple of hours. Holiday lodge accommodation good. Washing facility on the site. Excellent, but quite expensive, restaurant on site, but no table available on the evening we arrived so the only access to food were chocolate snacks from reception - only delivery food would have been pizza. Beautiful scenery.
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip: Make sure you have some food with you if you are arriving in the evening or book restaurant ahead...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pavel Myska, Guest Services / Front Office at Pyramid Lake Lodge
Responded 3 weeks ago
Dear Phillipa D, Thank you for taking the time to leave us with your feedback. We are pleased you found our Aalto restaurant excellent and the scenery from our lodging was beautiful. I sincerely apologize for the limited availability at our restaurant upon your arrival. There are restaurants in town available for delivery and they offer a wide variety of dishes as well as pizza. Thank you again for choosing Pyramid Lake Lodge as your place to stay on your journey around Canada, and we appreciate your 4-star rating. Warm regards, Pavel Myska Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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seanwarburton wrote a review Nov 2023
Chester, United Kingdom24 contributions26 helpful votes
This is a lovely hotel in a lovely setting. Rooms have balconies and the onsite dining was very good with excellent service. The location is superb just outside of jasper with lots of wildlife on the road
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pavel Myska, Guest Services / Front Office at Pyramid Lake Lodge
Responded 3 weeks ago
Hello seanwarburton, Thank you for taking the time to leave us with such a great review and a 5-star rating. We are pleased our hotel and its location met your expectations, and the service was excellent. Thank you again for choosing Pyramid Lake Lodge for your getaway, and we hope you had a wonderful time in Jasper. Kind regards, Pavel Myska Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jengled wrote a review Oct 2023
Alberta140 contributions53 helpful votes
We haven't overnighted at Jasper for some years and took advantage of the beautiful Thanksgiving weather to spend the weekend there. We stayed at the Jasper Park Lodge the last few times we were in Jasper and loved it. However, we were looking for a less large and busy experience this time and also wanted to not be in the Jasper town. The Pyramid Lake Lodge hit the spot. It is an intimate setting on the edge of Pyramid Lake and surrounded by forest. Very quiet. We stayed in Room 9 which is a lower unit. The room was quite nice - clean and updated with a walk-in shower and a small balcony looking out onto the lake. Check-in and out was quick and friendly. There was one minor issue with the room where the sounds from the room above were noticeable one evening (toilet flushing, closing of the bathroom door, showering). However, it did not go on long so was not a bother. I note this because other reviews have mentioned noise in lower units from the rooms above. Great spot to do some walking. There is a series of beaches around one side of the lake which are easily accessible along the road (2 km round trip). There is also a (easy 4 km) hiking path in that area that goes along wetlands and a small lake. Lastly Pyramid Island is a great spot to view the mountains reflecting off the lake (easy 2.6 walk). The lodge has the Aalto restaurant which overlooks the lake and has a great ambience. The food and service were excellent. Other items: There is a large dock in front which has seating if you want to relax and look out over the lake. With the room you get complimentary canoe or kayak rentals. We haven't overnighted at Jasper for some years and took advantage of the beautiful Thanksgiving weather to spend the weekend there. We stayed at the Jasper Park Lodge the last few times we were in Jasper and loved it. However, we were looking for a less large and busy experience this time and also wanted to not be in the Jasper town. The Pyramid Lake Lodge hit the spot. It is an intimate setting on the edge of Pyramid Lake and surrounded by forest. Very quiet. We stayed in Room 9 which is a lower unit. The room was quite nice - clean and updated with a walk-in shower and a small balcony looking out onto the lake. Check-in and out was quick and friendly. There was one minor issue with the room where the sounds from the room above were noticeable one evening (toilet flushing, closing of the bathroom door, showering). However, it did not go on long so was not a bother. I note this because other reviews have mentioned noise in lower units from the rooms above. Great spot to do some walking. There is a series of beaches around one side of the lake which are easily accessible along the road (2 km round trip). There is also a (easy 4 km) hiking path in that area that goes along wetlands and a small lake. Lastly Pyramid Island is a great spot to view the mountains reflecting off the lake (easy 2.6 walk). The lodge has the Aalto restaurant which overlooks the lake and has a great ambience. The food and service were excellent. Other items: There is a large dock in front which has seating if you want to relax and look out over the lake. With the room you get complimentary canoe or kayak rentals.
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Date of stay: October 2023
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Trip type: Travelled as a couple
Room Tip: An upper room would be my choice for a future stay because there was some noise from the room above.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pavel Myska, Guest Services / Front Office at Pyramid Lake Lodge
Responded Oct 16, 2023
Dear jengled, Thank you for your recent visit to Pyramid Lake Lodge in Jasper. It is a pleasure to read you enjoyed your stay with us, and the Aalto dining experience was excellent. I regret that you experienced minor noise issues from the room above, and I apologize for the inconvenience. Thank you again for such a great review, and we would love to see you back in the future. Warm regards, Pavel Myska Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
580roz wrote a review Oct 2023
Bishops Stortford, United Kingdom6 contributions
I had 2 nights at this hotel. The room was lovely and the decor very very nice. Th bed was lovely and the bathrooms very clean and well equipped. The only issue was the TV did not work at all and I think the hotel has some issues with the wiring. I was there for my sons wedding so little time to watch TV but it would be good to get them working. Restaurant was wonderful. and quality of food excellent
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Date of stay: August 2023
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pavel Myska, Guest Services / Front Office at Pyramid Lake Lodge
Responded Oct 16, 2023
Dear 580roz, Thank you for choosing Pyramid Lake Lodge as your place to stay in beautiful Jasper. I am pleased you enjoyed the room and its amenities and that our Aalto dining experience was excellent. I sincerely apologize for the inconvenience regarding the TV and hope you were able to address it with our front desk team. Thank you again for your 5-star rating, and we appreciate your business. Kind regards, Pavel Myska Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ed C wrote a review Oct 2023
1 contribution1 helpful vote
Such a beautiful resort with great complimentary services and clean facilities. Memorable kayak & Canoe experience with the 3 blondes who were so helpful for 1st timers kayak/ canoe users. Thanks to Quinn, Jess & Lucy........in the sky with diamonds!! Cheers !!!
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Date of stay: August 2023
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Location
Service
Trip type: Travelled with family
Room Tip: Go kayaking......
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pavel Myska, Guest Services / Front Office at Pyramid Lake Lodge
Responded Oct 16, 2023
Hello M181AAedc, Thank you for stopping by and choosing our Boat House rentals at Pyramid Lake. We are thrilled you had an amazing time at the lake and that our girls delivered excellent service during your first-time boat experience. We appreciate your business and look forward to welcoming you back again. Kind regards, Pavel Myska Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Laurie-Ell wrote a review Sep 2023
Jasper National Park, Canada3 contributions4 helpful votes
Just had the most AMAZING meal at Alto Restaurant at Pyramid Lake Lodge. Steve was our server. His knowledge and attention was top notch. Thank you! The food...the cocktail....the dessert OMG! Soooo good. And let's not forget the view of the lake at sunset. Stunning! We are lucky enough to call Jasper our home and definitely plan to visit Alto often.
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Date of stay: September 2023
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Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pavel Myska, Guest Services / Front Office at Pyramid Lake Lodge
Responded Oct 16, 2023
Dear elly180, Thank you for our recent visit to Aalto restaurant at Pyramid Lake Lodge. We are delighted your dining experience was fantastic, and the service delivered by Steve was top-notch. We appreciate your feedback and look forward to welcoming you back soon. Warm regards, Pavel Myska Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kacie B wrote a review Sep 2023
Lumberton, Texas2 contributions
Wonderful lodge about 10 minutes from downtown Jasper. The drive up to the lodge is beautiful. We stayed in one of the top floor Founders rooms with the fire place inside and fire pit on the balcony. The room was absolutely perfect for the 2 of us. We sat on the balcony with our fire pit looking over the lake and mountains for an entire afternoon. We had a small issue with the drain in our shower. Once we reported it to the front desk it was fixed in less than 10 minutes. The front desk staff went over and above to make our stay comfortable. We did not eat at the restaurant on property simply because we were unfamiliar with some of the items. I'm sure it's wonderful as well!
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip: Since this is such a beautiful spot it attracts many visitors. Sometimes the lobby parking area...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pavel Myska, Guest Services / Front Office at Pyramid Lake Lodge
Responded Oct 16, 2023
Hello KacieB06, We are delighted you enjoyed your time at Pyramid Lake Lodge and had a perfect stay. It is a pleasure to read the room exceeded your expectations and that you enjoyed the balcony with a fire pit overlooking the lake and mountains. I am glad our maintenance team resolved the issue with the drain promptly. Thank you again for taking the time to leave us with your 5-star rating, and we appreciate your business. Warm regards, Pavel Myska Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bazlen28 wrote a review Sep 2023
Melbourne244 contributions89 helpful votes
Lovely location, beautiful scenery to wake up to. Nothing particularly special about the room. Did appreciate the the small containers of milk instead if packet creamer. Housekeeping was not provided every day unless you asked. If you are challenged by stairs or a hill then this may not be the place for you, luggage needs to be carried up the stairs - no problem if you pack light. Some noise could be heard by guests in the room next door but generally people retired at a reasonable hour.
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Date of stay: September 2023
Value
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pavel Myska, Guest Services / Front Office at Pyramid Lake Lodge
Responded Oct 16, 2023
Dear Bazlen28, Thank you for choosing Pyramid Lake Lodge on your journey around Canada. We are pleased the location exceeded your expectations. I sincerely apologize for the noise issues you faced and hope you had a wonderful time in Jasper. Kind regards, Pavel Myska Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SarahandRichP wrote a review Sep 2023
Bromley, United Kingdom227 contributions84 helpful votes
The view is the main selling point here. The rooms we stayed in have been recently updated but the bathroom looked a bit tired and very small. My parents had a terrible time with the air con unit making a racket in the night and the front desk, though they did send maintenance to look, were honest in saying they're just old and a bit knackered so do tend to be noisy. Our room had plenty of plugs, randomly their next door didn't? So get the feeling a little hit and miss. Some pleasant walks around. All the staff we encountered were friendly and helpful. Overall a pleasant stay.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pavel Myska, Guest Services / Front Office at Pyramid Lake Lodge
Responded Oct 16, 2023
Hello SarahandRichP, Thank you for taking the time to leave us with your 4-star rating. I am pleased you enjoyed the breathtaking views over the Pyramid Lake and Mountain. I sincerely apologize for the noise issues caused by the air conditioning unit. We hope to have them replaced in the future. Thank you again for your 4-star rating, and we appreciate your business. Warm regards, Pavel Myska Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$122 - US$195 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
coast pyramid lake hotel jasper, pyramid lake jasper, coast pyramid lake jasper
FORMERLY KNOWN AS
Coast Pyramid Lake Resort
LOCATION
CanadaAlbertaCanadian RockiesJasper National ParkJasper
NUMBER OF ROOMS
68
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Pyramid Lake Lodge - UPDATED 2023 Prices, Reviews & Photos (Jasper, Alberta) - Hotel - Tripadvisor

Frequently Asked Questions about Pyramid Lake Lodge
Which popular attractions are close to Pyramid Lake Lodge?
Nearby attractions include Mount Edith Cavell Trail (0.4 km), Medicine Lake (0.4 km), and Jasper-Yellowhead Museum & Archives (0.06 km).
What are some of the property amenities at Pyramid Lake Lodge?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
Which room amenities are available at Pyramid Lake Lodge?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Pyramid Lake Lodge?
Guests can enjoy an on-site restaurant, breakfast, and barbeque facilities during their stay.
Is parking available at Pyramid Lake Lodge?
Yes, free parking is available to guests.
What are some restaurants close to Pyramid Lake Lodge?
Conveniently located restaurants include The Raven Bistro, Snowdome Coffee Bar, and Syrahs of Jasper.
Are there opportunities to exercise at Pyramid Lake Lodge?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Is Pyramid Lake Lodge located near the city centre?
Yes, it is 0.2 km away from the centre of Jasper.
Are any cleaning services offered at Pyramid Lake Lodge?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Pyramid Lake Lodge?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Pyramid Lake Lodge offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.