Pyramid Lake Resort
6 Km North on Pyramid Lake Road, Jasper, Jasper National Park, Alberta T0E 1E0 Canada
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About
#6 of 17 hotels in Jasper
Location
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Travellers' Choice
Discover our newly renovated chalet-style Alpine resort, featuring 62 guest rooms—all with a fireplace and breathtaking lake and mountain views. Open year-round and located about 6 km from the Jasper townsite, Pyramid Lake Resort is a destination like no other in Jasper National Park. Here, you’ll get front row seats to nature’s magnificence. Winter brings out the best of outdoor activities on the frozen shores of Pyramid Lake. Choose from snowshoeing, cross-country skiing or fat biking. There's no shortage of things to do no matter when you visit. In summertime, rent a kayak, canoe, paddle boat or mountain bike onsite at the lodge. Explore Jasper’s mountain landscape as you watch for wildlife from the lake or on nearby hiking trails. They have implemented industry-leading distancing and cleaning standards in a partnership with Lysol to keep guests and staff safe.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bicycle rental
Boating
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Car park
Wifi
Fitness / spa changing rooms
Sauna
Breakfast available
Wine / champagne
Canoeing
Hiking
Skiing
Canoeing offsite
Fishing
Banquet room
Meeting rooms
BBQ facilities
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Sun terrace
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Housekeeping
Safe
Seating area
Wake-up service / alarm clock
Kitchenette
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Great View
Languages Spoken
English
Location
Contact
6 Km North on Pyramid Lake Road, Jasper, Jasper National Park, Alberta T0E 1E0 Canada
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Nice staff, beautiful location, and clean facility. Regrettably, those are the only positives I can share regarding our experience at Pyramid Lake. After 5 days staying in rustic historical lodges in Glacier National Park and Waterton, we were looking for something a bit more "full service" and "upscale" during our 2 night stay in Jasper, which we incorrectly assumed Pyramid Lake was due to the higher price point than in-town lodging. We booked a Pyramid room, which was smaller and more "motel-ish" than it appears online. Parking areas were not paved, and hauling luggage to and from our room (one level down) across a muddy parking lot during a rainstorm was definitely the lowlight of what otherwise was a fantastic week touring Montana and the Canadian Rockies. We did not have a view of the lake, but rather the woods and a bit of mountain. Ironically, we did not see any wildlife besides Elk in the woods, HOWEVER, did see Mama Grizzly and cubs in downtown Jasper -- all the more reason we regretted our decision to stay outside of town. Also, as mentioned by another reviewer, the dining room was unexpectedly closed a few days before our reservation. The free breakfast of pre-wrapped muffins was, in my opinion, an embarrassing display. We do plan to return to Jasper, but will either plan well ahead so we can stay at the Fairmont (which was sold out when we planned our trip), stay in town at one of the less expensive motels, or opt to make the Jasper visit a day trip from Banff, which though more touristy has more options for lodging and dining.…
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Date of stay: June 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Checked in on a Friday evening. Staff were friendly and helpful especially when we forgot bowls to feed our dogs. They sent some right up. Our room was clean and cozy. The fireplace was lovely. The one thing we had an issue with was the lack of snow removal on the stairs and walkways. The walks did not appear to be shovelled after the last snowfall. Instead there were copious amounts of ice melt dumped all over. The crystals tracked into the room and there was only one tiny mat that wasn't sufficient to clean our boots on to prevent water and dirt from melting all over the entryway. That entryway is also the only way to the bathroom so once youre in your room with your boots off your socks/feet get filthy walking to the bathroom. We eventually used a towel to clean the area. Would be nice if there was a much larger rug to contain the mess or maybe a broom or mop. In addition, the resort is advertised as pet friendly so I would hope they used pet friendly ice melt because it was all over our dogs paws.…
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Date of stay: November 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Pavel Myska, Guest Services / Front Office at Pyramid Lake Resort
Responded Nov. 26, 2022
Dear Cari S, Thank you for taking the time to leave us with your review. I am happy to read you found the location beautiful and that our staff was friendly and helpful. I truly apologize for the inconvenience regarding the doormat and the melting snow in the unit. I was also concerned about the lack of snow removal at the time of your visit. I sincerely apologize for the issues you faced and I will address your feedback with the appropriate department. Thank you again for choosing Pyramid Lake Resort as your place to stay and we hope that you will consider our property for your future visit. Kind regards, Pavel Myska Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room is very cozy and clean. We had a good sleep. Lake is frozen and I was able to walk on it. The Rockies are breath-taking. I am so amazed by its beauty. Food tastes really good. I love their Canadian Egg Benedict. Travis is very friendly. He served as well. We will surely visit this place again.
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Date of stay: November 2022Trip type: Travelled with family
Room Tip: As much as possible don't drive at night from downtown to the resort.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Pavel Myska, Guest Services / Front Office at Pyramid Lake Resort
Responded Nov. 20, 2022
Hello Noel C, Thank you for your recent visit to Pyramid Lake Resort on your recent visit to Jasper. I am delighted to read you had a great stay with us and found the room very cozy and clean and that you had a good sleep. We appreciate your business and look forward to welcoming you back in the future. Best regards, Pavel Myska Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Just wow. What an experience. To be able to stay in this beautiful location for a few days. Ideally you need a car to get to town to eat out as the restaurant books up quickly. Breakfast there though was wonderful. All staff we met were chatty and friendly. Hire facilities were good, we tried them all. The island just up the road is steeped in history and well worth a walk. The room was spacious and clean. Met our needs.
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: Car park gets busy
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Pavel Myska, Guest Services / Front Office at Pyramid Lake Resort
Responded Oct. 23, 2022
Hello 616, Thank you for taking the time to leave us with such a great review and rating. I am happy to read you had a wonderful stay with us and took advantage of all our amenities. As Pines restaurant is a popular place to dine in Jasper, unfortunately, it is often fully booked. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Kind regards, Pavel Myska Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We arrived late from the Rocky Mountaineer, woke up the next day and the views simply took our breath away. The fact that amenities here may be limited is what makes it such a special place. Being able to stay within the peace and tranquility of the lake and the vastness of the mountains is like nothing else we experienced in the Rockies. Other reviews complain about the lack of food for late arrivals and the cost of taxis. Sure, it’s a way out of town, and the restaurant hours are limited. But change that, and it would be trampled over by tourists in an instant. Be careful what you wish for!
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Date of stay: October 2022Trip type: Travelled as a couple
Room Tip: If you’re arriving late, pick up some take out or food from Jasper before checking in as...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Pavel Myska, Guest Services / Front Office at Pyramid Lake Resort
Responded Oct. 23, 2022
Hello 49LG, Thank you for taking the time to leave us with your feedback. I am very pleased to read you enjoyed your stay with us and that the views over the mountains and the lake took your breath away. We appreciate your business and I hope you had a fantastic time in Canada. Best regards, Pavel Myska Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The positives. The view was breathtaking and definitely one of the best to wake upto. The rooms basic but ok. In need of a little tlc. No room service which apparently is due to covid they are not entering rooms. The negatives. The smell. God only knows what causes the smell but it certainly is foul. We did ask a member of staff who said they thought it was the toilet facilities and apparently is all the time. No restaurant open so if you are here with no transport you are left with having to order in or get a take away. This should have been advised prior to arrival. Overall it was a lovely stay but needs a few tweaks
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Pavel Myska, Guest Services / Front Office at Pyramid Lake Resort
Responded Oct. 23, 2022
Hello O7460UGannal, Thank you for taking the time to leave us with your review. I am pleased to read you had a lovely stay and that you enjoyed the breathtaking view. I sincerely apologize for the smell in the area and that our restaurant was closed during your visit. Unfortunately, the only transport from our resort to Jasper town is by taxi services. I sincerely apologize for the inconvenience during your visit and hope that you will consider one of our hotels for your future visit. Best regards, Pavel Myska Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Firstly the positives. The room was incredible and the views amazing - could not fault it. We arrived not long after the power outage so was informed the restaurant was closed. I’m not sure why the restaurant was still closed when places in town were all back up and running again. Anyway the main issue for us is that we had to rely on taxis to get into town and back. These are an extortionate price at a minimum of 26 dollars each way. We were relying on the restaurant to have our food due to location however had no choice but to go into town each day for breakfast and dinner. They stated that due to the issues with the closure there would be complimentary breakfast the next morning. Initially I thought this was a nice touch, until I went to reception to be greeted by ropey croissants that were not fresh and some bottles of apple juice. Apparently was supposed to be fruit too but nothing left. This was disappointing. If only they could have provided some kind of breakfast hamper/pack I would have been more than willing to pay for it and would have saved us a fortune getting into town. Also a shame they don’t provide a shuttle type service to help people get into town and back - I would even pay half of that we had to for the taxi! The place is amazing and understand and appreciate the challenges faced after the power issues but just a few things would have really helped and made this experience truly amazing. The comments are made to be constructive and not critical.…
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Pavel Myska, Guest Services / Front Office at Pyramid Lake Resort
Responded Oct. 23, 2022
Dear 777RichardB, Thank you for joining us at Pyramid Lake Resort on your recent visit to the national park. Your feedback is important to us and I appreciate the time you took to leave us with a review. I am pleased to read you found our rooms incredible with amazing views. I am very sorry that our services did not meet your expectations on your visit. I sincerely apologize for the restaurant closure and that you had to travel to Jasper town multiple times per day. Unfortunately, we do not have a shuttle service between our resort and the town and the taxi service is the only option. I deeply regret that we missed the mark on your stay and appreciate your constructive feedback. I hope you still had an amazing time in Jasper and that you enjoyed your time in Canada. Best regards, Pavel Myska Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Really enjoyed the food, service and view of the restaurant. With definitely come back another time. We had the steak and it was done very nicely. It is a bit out of the way but glad we found it for sure.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Pavel Myska, Guest Services / Front Office at Pyramid Lake Resort
Responded Sep. 15, 2022
Dear frequentflier20, Thank you for taking the time to leave us with your review. I am very pleased you enjoyed The Pines Restaurant and that our chefs prepared your meals to your liking. Please come and visit us next time you are in Jasper. Best regards, Pavel Myska Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Spectacular, Breathtaking, Magnificent 7 days Trip from Calgary, Edmonton, Jasper, Banff, a little of BC and back to Calgary. We stayed at the Marriott Courtyard in Edmonton and the hotel is really nice with good restaurant and view of the river. In Jasper we stayed at the beautiful Pyramid Lake Resort. We stayed Fairmont Château in Banff and the hotel has nice structure and spectacular view but for the price you pay it is not worth it and amenities and the cleanliness is not that great. The restaurant in Lake Louise Inn is good.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Pavel Myska, Guest Services / Front Office at Pyramid Lake Resort
Responded Sep. 11, 2022
Hello tonyrX6666FG, Thank you for taking the time to leave us with a review. We are happy you had an excellent stay and enjoyed our beautiful Jasper. We look forward to welcoming you back to the hotel in the future! Kind regards, Pavel Myska Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We decided to drive to the resort to rent a canoe and we had the best time! Its a bit pricey but we took some amazing pictures and Franci gave us some great hiking recommendations as well. Can’t wait to share our experience with friends and family!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Pavel Myska, Guest Services / Front Office at Pyramid Lake Resort
Responded Sep. 1, 2022
Dear jennarinn15, Thank you for your recent visit to Pyramid Lake Resort and such an excellent rating. I am pleased to read we met all your expectations and that you took the advantage of our boat rentals on such a beautiful lake. Knowing that our guests have had a good experience with us means we can celebrate our success. It motivates us to work towards providing even better service in the future. Please come back and see us again next time you’re here! Kind regards, Pavel Myska Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$136 - US$226 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
coast pyramid lake hotel jasper, pyramid lake jasper, coast pyramid lake jasper
FORMERLY KNOWN AS
Coast Pyramid Lake Resort
LOCATION
CanadaAlbertaCanadian RockiesJasper National ParkJasper
NUMBER OF ROOMS
62
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Claim Your ListingPyramid Lake Resort - UPDATED 2023 Prices, Reviews & Photos (Jasper, Alberta) - Hotel - Tripadvisor
Frequently Asked Questions about Pyramid Lake Resort
Which popular attractions are close to Pyramid Lake Resort?
Nearby attractions include Mount Edith Cavell Trail (4.5 km), Athabasca Falls (6.4 km), and Pyramid and Patricia Lakes (1.0 km).
What are some of the property amenities at Pyramid Lake Resort?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
Which room amenities are available at Pyramid Lake Resort?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Pyramid Lake Resort?
Guests can enjoy an on-site restaurant, breakfast, and barbeque facilities during their stay.
Is parking available at Pyramid Lake Resort?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Pyramid Lake Resort?
Conveniently located restaurants include The Pines at Pyramid Lake Resort, Sunhouse Cafe, and Harvest Food & Drink.
Are there opportunities to exercise at Pyramid Lake Resort?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Pyramid Lake Resort?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Pyramid Lake Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Pyramid Lake Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Pyramid Lake Resort?
Many travellers enjoy visiting Vieille Caserne De Pompiers De Jasper (4.4 km) and Gare Ferroviaire De La Canadien National (4.6 km).