Super 8 by Wyndham Lethbridge
1030 Mayor Magrath Dr S, Lethbridge, Alberta T1K 2P8 Canada
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About
#18 of 21 hotels in Lethbridge
Location
Cleanliness
Service
Value
Clean, comfortable rooms with in-room coffee, fridge, microwave, 32" flat screen TV, iron and ironing board, hair dryer. Wireless internet and continental breakfast with fresh fruit included in room charge. Fitness centre. Close to Henderson Park and Golf Course and the Nikka Yuko Japanese Gardens. Shopping, sports centres and restaurants nearby.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Kids stay free
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Meeting rooms
Parking
Wifi
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Baggage storage
First aid kit
24-hour check-in
24-hour front desk
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
English, Hindi, Japanese, Korean and 1 more
Location
Full view
65Somewhat walkable
Grade: 65 out of 100
25Restaurantswithin 1 km
7Attractionswithin 1 km
Contact
1030 Mayor Magrath Dr S, Lethbridge, Alberta T1K 2P8 Canada
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Rental CarsSee all Lethbridge car hire
486Reviews1Q+A26Room tips
Reviews
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This is the worst hotel ever! The only nice place is the lobby, other than that, the rooms are horrible, staff is not very friendly at all. We were informed by locals that it was used to house drug addicts during the pandemic and it doesn't look as though they have cleaned the place up since!
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Date of stay: September 2022
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, Owner at Super 8 by Wyndham Lethbridge
Responded 4 weeks ago
Thank you for taking time to leave us your comments. Your local sources are incorrect. The hotel has never been used to house drug addicts during pandemic or any other time. We strive to meet our guest's needs and comfort and I am sorry you don't feel that happened in your case.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for a quick stopover. The hotel exterior and common areas were good, but our room was run down, old with stained bathtub. The carpet was old and dirty. The bed wasn’t in great shape either. In short, the room needed urgent renovation. Not too uncomfortable, but was definitely rundown. The breakfast was average, nothing extraordinary. Have had better continental breakfast at other motels. Overall - I will stay here again only if nothing else is available in the same price range.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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It was a good experience with the staff and crew who are all friendly and accommodating to customer. We had a good rest from long drive, rooms were clean and quiet, parking are good. Breakfast are good, and the place was clean and tidy well organized.
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Date of stay: June 2022
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Reservation made via phone call with a human was totally messed up. I told the person I needed a pet friendly room as my dog would be with me. Arrived to find there was no pet friendly room for me. No one had ever told me that I did not have a pet friendly room. I will never again stay at a Super 8.
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Date of stay: May 2022
Value
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, Owner at Super 8 by Wyndham Lethbridge
Responded Jun. 1, 2022
Dear Guest, I'm sorry to hear that we were not able to accommodate you and your dog. We will look into what happened and address this with the team. We apologize for the inconvenience and stress that this caused you and we will work hard to do better. Thank you for your feedback. Sincerely, Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Can confidently say that the entire experience I had here was excellent. It exceeded my expectations. Room was modern and very clean, breakfast was great, check in was easy, wifi was strong. Only thing, just wish the bathroom was a bit bigger.
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Date of stay: March 2022
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Rooms
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, Owner at Super 8 by Wyndham Lethbridge
Responded May 9, 2022
Thank you for taking the time to post your experience and for choosing to stay with Super 8 Lethbridge.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff in general were polite. As provided in survey to Agoda who we booked through the following were issues in order of priority: 1. Constant smell of marijuana that was throughout the second floor. It came into the room despite putting towels down. For two nights we had to deal with that. No smoking means no smoking of any kind. Not just cigarettes. I don't care if people smoke whatever they want. Just not at the expense of my enjoyment and ability to sleep. This was mentioned both to staff on one night who came to our room and at check out. At the very least I would have expected some sort of compensation. It ruined our stay. I understand it is difficult to control and you charge patrons a $500.00 fee. That doesn't help me at all. 2. The internet was terrible. I wouldn't complain about a weak signal. The signal dropped at least every 1-5 minutes and I had to log in again through the hotel page. I couldn't even log in to a page before I got kicked out. 3. The chair at the desk was broken (wheel was found in the desk drawer). I forgot to mention this to the front desk. It wasn't much of an issue since I gave up on using my computer for anything. Went to a public place to use internet. On the plus side, the breakfast was basic, but fine. The beds weren't great, but they were fine for a couple of nights. The room was quiet which is exactly what we were hoping for. I don't expect much from a budget hotel. I know pretty much what I'm getting. I do have a very large problem with the smoking and the lack of acknowledgment from management. (There was no question of the smoking - everyone in the hotel agreed on that. Just? Nothing was done to compensate an otherwise unremarkable stay. …
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Date of stay: April 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, Owner at Super 8 by Wyndham Lethbridge
Responded May 9, 2022
Dear Guest We apologize for the smell that you were experiencing from another guest and the hotel did work on finding the cause and took immediate action to resolve. I dont know if you spoke to front desk regarding your WIFI difficulties, however, we do employ a third party internet technical support company to assist all of our guests with any WIFI issues. Should you experience WIFI problems in the future please contact front desk or see the internet tent card in our guest rooms for the toll free telephone number. We do thank you for taking the time in providing your review and we wish a great day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When checking out, my 7 year old found a bloody pillow under our bed. Looked like someone used it as a tampon. Extremely gross. In the day and age of Covid and all the pressure to keep things clean and sanitized, this kind of neglect is quite insulting. I guess we found out what was making the smell in our room. Someone really should be held accountable for this kind of thing. If the cleaners failed to notice a pillow under the bed it makes me wonder if they cleaned anything at all. How would you feel? What should you want to make up for this?
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Date of stay: March 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, Owner at Super 8 by Wyndham Lethbridge
Responded May 9, 2022
Our apologizes for the condition you found your room and our team was also very hurt that this happened to you. Super 8 Lethbridge has taken immediate action to resolve the housekeeping issue and have a fantastic new housekeeping team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I would like to add to my concerns which I forwarded 2 nights ago. Besides not having beds made we came in tonight and one bed was made the 2nd was not. One day the door to the room was open propped by the safety catch. We haven’t had towels etc coffee It’s been a nightmare. Sorry about the nail picture wasn’t able to remove it
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Date of stay: March 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, Owner at Super 8 by Wyndham Lethbridge
Responded Mar. 17, 2022
Dear Guest, Thank you for taking the time to provide us with your feedback. We have addressed your concerns with our housekeeping team and we extend our apologies for failing to provide you with the best service possible. Sincerely, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stay Away...not sure what was worse...the room or the "housekeeping staff" cleaning it. Had to beg to get room cleaned after 3 1/2 hour delay when they were addressing it before only to be lied to about a computer glitch. Property might have been the only thing dirtier than the room. Would recommend staying in your car...excuse after excuse
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Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, Owner at Super 8 by Wyndham Lethbridge
Responded Mar. 14, 2022
Dear Guest, Please accept our apologies that we were not able to provide you with the service you expected. We will use your feedback to help us improve. Sincerely, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The bathroom shower had black dirt marks everywhere and soap grim buildup all over the drain. It made me question the rest of the cleaning preformed in the unit. The staff were friendly and very quick to try and solve the issue
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Date of stay: March 2022Trip type: Travelled on business
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Nimisha Manji, Owner at Super 8 by Wyndham Lethbridge
Responded Mar. 14, 2022
Dear Cjlaustin, Thank you for staying with us and taking the time to provide us with your valuable feedback. Please accept our apologies that you encountered an issue with cleaning in your room. Please rest assured that we will address the issue that you encountered and continue to work on improving our services. I'm glad to hear that the staff were able to provide you with friendly service and resolution. Sincerely, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$66 - US$84 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Canadas Best Value Inn Lethbridge
LOCATION
CanadaAlbertaLethbridge
NUMBER OF ROOMS
55
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Claim Your ListingSuper 8 by Wyndham Lethbridge (C̶$̶8̶5̶) C$77 - UPDATED 2022 Prices, Reviews & Photos (Alberta) - Hotel - Tripadvisor
Frequently Asked Questions about Super 8 by Wyndham Lethbridge
Which popular attractions are close to Super 8 by Wyndham Lethbridge?
Nearby attractions include Henderson Lake Park (0.9 km), Nikka Yuko Japanese Garden (0.6 km), and The Movie Mill (0.8 km).
What are some of the property amenities at Super 8 by Wyndham Lethbridge?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Super 8 by Wyndham Lethbridge?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Super 8 by Wyndham Lethbridge?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Super 8 by Wyndham Lethbridge?
Yes, free parking is available to guests.
What are some restaurants close to Super 8 by Wyndham Lethbridge?
Conveniently located restaurants include The Keg Steakhouse + Bar - Lethbridge, Firestone Restaurant and Bar, and Thuan Hoa.
Are any cleaning services offered at Super 8 by Wyndham Lethbridge?
Yes, self serve laundry and a washing machine are offered to guests.
Are pets allowed at Super 8 by Wyndham Lethbridge?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Super 8 by Wyndham Lethbridge offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Super 8 by Wyndham Lethbridge?
The staff speaks multiple languages, including English, Hindi, Japanese, Korean, and Tamil.
Are there any historical sites close to Super 8 by Wyndham Lethbridge?
Many travellers enjoy visiting Nikka Yuko Japanese Garden (0.6 km).