Ramada by Wyndham Medicine Hat

Ramada by Wyndham Medicine Hat

3282 13 Ave SE, Medicine Hat, Alberta T1B 1H8 Canada
Traveller (93)
Double Queen beds
Room & Suite (22)
Dining (12)

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About

3.5
#13 of 22 hotels in Medicine Hat
4.0 of 5 bubbles
Location
3.5 of 5 bubbles
Cleanliness
3.9 of 5 bubbles
Service
3.7 of 5 bubbles
Value
New Owners and management. Imperial Inn is completing major renovations to proved our guest with clean modern facilities. New carpet, bedding, drapes, air conditioning, 35 renovated kitchenettes complete with laminated flooring and full size fridge and stove. We offer hot items in our Breakfast Bar. Fresh coffee served 24 hours. All rooms are equipped with coffee pots, microwaves, fridges, high speed internet and hair blowers. Beefeater Steak House on property.We are walking distance to Tim Horton's, London Drugs, Co-op Market Place, Liquor store, Pizza Hut, Ralph's Texas Bar and Steakhouse.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Sauna
Pool
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast buffet
Vending machine
Meeting rooms
BBQ facilities
Non-smoking hotel
24-hour front desk
Laundry service
Self-serve laundry
Room features
Air conditioning
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, French, German, Hindi

Location

3282 13 Ave SE, Medicine Hat, Alberta T1B 1H8 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 51 out of 100
51
Medicine Hat Airport
Calgary Intl Airport
266.9 km
See all flights
1 Attraction
within 1 kilometer
309Reviews2Q+A65Room tips
Traveller rating
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  • 46
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Detailed Reviews
Anna_Maria39_11 wrote a review Aug 2021
Winnipeg, Canada
3.0 of 5 bubbles
For a one night stay the Imperial was what we needed, something inexpensive and close to the highway. The outside of the motel was a bit worrisome as it is badly in need of some TLC but the lobby was pleasant and so was the staff. We stayed in room 120. It again needs some love but the bed was comfy, the bedding and pillows were clean and the air conditioning welcome. The pool area was again dated but in good repair and we enjoyed the pool and hot tub. Rooms 120-130 back on the pool area as did rooms 119-129 and if you need/want an afternoon nap these might be noisy for you. Once the pool closed everything was nice and quiet. I did not notice if the sauna was open. We were on the road too early to try the breakfast. The vending, pop and ice machine were either broken or empty but there were snacks available for purchase in the lobby. If you expectations are reasonable for the price of the room you should have a nice stay.
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Date of stay: August 2021Trip type: Travelled with family
Room Tip: Many rooms back onto the pool. If you need quiet in the afternoon ask for a room away from this...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kweega wrote a review Aug 2021
Siem Reap Province, Cambodia
3.0 of 5 bubbles
The outside is so rundown and dirty that it may scare you off. Cigarette butts everywhere and the room reeked of smoke. Once inside the room was very clean and equipped with a proper kitchen. The pool, hot tub and steam room were a welcome bonus and also clean. The A/C worked well. Too bad they have yet to fix the ice maker.
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Date of stay: August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amol Prakash Shivade, General Manager at Ramada by Wyndham Medicine Hat
Responded Sep 5, 2022
Thank you for your feedback. I would like to apologize for the inconvenience during your stay, We will address your concerns and issues with our department managers. I hope you will give us another opportunity to serve you in future. Thank You
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alan R wrote a review Feb 2020
Ludgershall, United Kingdom
4.0 of 5 bubbles
Stayed here recently for a night with friends, room was nice and clean, bed comfy, but if you looked close it was a bit tired. Pool, hot tub and steam room were great, really hot. Walking distance from the Mall. Wifi good. Breakfast was a little disappointing, potatoes hard and staff didn't monitor food levels. Overall though it served our purposes
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Harp Nijhar, General Manager at Ramada by Wyndham Medicine Hat
Responded Nov 19, 2020
Hello and thank you for your review. We appreciate the time it takes.
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Linda A wrote a review Jul 9
1.0 of 5 bubbles
So Dirty and the Smell in the rooms was absolutely awful, the rugs were so dirty you couldn't take off your shoes to walk anywhere, I wouldn't even put on slippers and they would have gotten to dirty. We had to go out to a store to get spray, dryer sheets and other items to put in the room to try to make it better. The bathroom fan when the light was on sounded like an Airplane taking off. The Room that is featured in the picture is the only upgraded room in the hotel, and they do not take a picture of the rug which is an absolute MESS. That chair was so dirty no one wanted to sit on it, we did see that room as another guest we knew was staying in it, it was Dirty and Smelly and ours was worse, much worse. No smoke alarm in the room, OLD furniture, Old decor, and just very Dirty. The staff would not help you when you had an issue and there were many. We had a huge price difference which we could verify with screen shots but yet they wouldn't listen. Seemed like when you have a complaint that the English language is lost on them. Don't every stay there not worth the hassle or the dirt.
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Date of stay: July 2024
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Don't book there you can get a lot cleaner elsewhere.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Ramada by Wyndham Medicine Hat
Responded 2 weeks ago
Dear Lindaa, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Medicine Hat. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that room cleaning didn't met your expectations. Please be rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,
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Tally N wrote a review Jul 2023
1.0 of 5 bubbles
I booked 5 rooms for my family the night before we were traveling through Medicine Hat. When we arrived, less than 24 hrs later, we were dismayed at the condition of the motel. It was under major construction and building supplies all around the building with an unstable plank to walk into the reception area. We felt unsafe about the construction as we had small children and tried to cancel. The front desk receptionist called her manager and he said we will still be charged for all 5 rooms. We asked to speak to the manager but receptionist would not let us. We called their toll free customer service and got almost an hour of run-around from people who couldn’t help us. We were charged for all 5 rooms even though we didn’t stay there. We ended up staying at another Wyndham hotel, and it would have been appreciated if they just transferred our reservation to that hotel but they were rude and unhelpful.
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Date of stay: July 2023
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maureen T wrote a review Feb 2024
Lethbridge, Canada
2.0 of 5 bubbles
Disgusting. Booked a single queen bed room, that looked decent from the pictures, only to get a disgusting outdated, dirty room with 2 queen beds. It was at the back of the hotel, which looked sketchy. Did not feel comfortable parking my car there. Contacted the front desk, and he attempted to upgrade me for a fee which I outright refused. He did put me into an "updated" room, which did look more like the booking photos, however, the toilet seat was not attached, the remote was smashed and taped together, there was questionable marks on the bathroom walls... Just all around gross. Some alarm went off in the middle of the night, and the walls being paper thin you could hear EVERYTHING. Then at 10:00 am the housekeeping was going around banging on all the doors (ours included), yelling "housekeeping". Excuse me... check out is at 11. So completely unimpressed with this hotel, and will never stay again no matter how affordable it was.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Ramada by Wyndham Medicine Hat
Responded Apr 2, 2024
Dear Guest, Thank you for taking the time to tell us about your experience at Ramada By Wyndham Medicine Hat Conference Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please do let us know how we could improve your stay and experience next time you visit us. Here at Ramada By Wyndham , we continuously strive to meet your needs and expectations and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, karan
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Matthew G wrote a review Jul 2022
5.0 of 5 bubbles
Every now and then, you book a room expecting 'Meh', but get 'Wow!'. This place doesn't look like much from the outside, but iinside - very nice! Our room was spacious and had a fully equipped kitchen. A full breakfast was included - this wasn't even advertised when we booked on Priceline. The inddor pool looked good, though we didn't make use of it. Highly recommended!
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Date of stay: July 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amol Shivade, General Manager at Ramada by Wyndham Medicine Hat
Responded Aug 19, 2022
Dear Guest, We are happy that our warm hospitality and services prompted you to write this very generous review on this forum. I sincerely thank you for your encouraging and kind words of praise for our staff and facility. We are very fortunate to have dedicated staff. I’m sure your recognition will inspire our team to create even more exceptional experiences for all our guests. I thank you once again for this wonderful review.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sarah t wrote a review Aug 2022
Lethbridge, Canada
5.0 of 5 bubbles
While my trip started out a little… stressful, Gurpreet at the front desk made it so much easier. To put it lightly I had an extremely long day and she was so incredibly understanding when I have come to the desk 4 times in the first two days of my four day three night stay. She gave me such patience when I was asking for help, or when I had called about an issue. Truly a great experience here, thank you for making my solo trip so much better! Glad I chose here to stay!!
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Date of stay: August 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amol Prakash Shivade, General Manager at Ramada by Wyndham Medicine Hat
Responded Sep 5, 2022
Dear Guest, Thank you for your kind review. We are pleased to know that you indeed experienced the good time. Your comments on the spa services are truly appreciated. I will definitely pass these comments to my team especially Grupreet. looking forward to welcome you back Ramada by Wyndham Medicine Hat and provide you with the same experience you have come to expect from us. Thank You
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Zack B wrote a review Sep 2022
5.0 of 5 bubbles
After 11 hours of long drive, Gurpret greated us with pleasant welcome. She was so nice and understanding. Me and my wife couldn’t do upstairs, she gave us a renovated room on main floor. Everytime we needed something she was in our room within few seconds.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amol Prakash Shivade, General Manager at Ramada by Wyndham Medicine Hat
Responded Nov 11, 2022
Dear Guest, Thank you for staying at Ramada by Wyndgam. We are happy that our warm hospitality and services prompted you to write this very generous review on this forum. I sincerely thank you for your encouraging and kind words of praise for our staff and facility. We are very fortunate to have dedicated staff. I’m sure your recognition will inspire our team to create even more exceptional experiences for all our guests. I thank you once again for this wonderful review.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lethbridgetact wrote a review Dec 2022
1.0 of 5 bubbles
We booked with a large group of people. Everyone else in our group were put in the new renovated rooms at the back of the hotel but we were put in the older rooms at the front of the hotel. We were told that we booked too late and that was all they had left but we had booked a month in advance. The room was far past disgusting. There was an inch of mold in the coffee pot, the dressers had mystery drips down the front, the stove handles were covered in filth and there was mold in the bathtub. The pillows were lumpy and they still used the old bed spreads that never get washed. Despite the newer rooms being so much nicer, we ended up paying the same price. We were supposed to stay 2 nights but were so grossed out we left first thing in the morning.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amol Prakash Shivade, General Manager at Ramada by Wyndham Medicine Hat
Responded Feb 4, 2023
Dear Guest, Thank you for sharing your valuable feedback about your recent experience at Ramada by Wyndham On behalf of our entire team, please accept our very sincere apologies for your experience. It is always our endeavor to offer our guests the best care and attention to ensure that they enjoy an enriching and memorable stay, we apologies for your experience this time. Please is rest assured that your feedback has our immediate attention and would be reviewed with the concerned team internally to ensure that similar incidents do not occur. We look forward to your return and assure you enhanced experiences on your future stays. Thank You
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Alan R asked a question Jan 2020
Ludgershall, United Kingdom51 contributions23 helpful votes
Are towels provided?
Answer from eutin1
Calgary, Canada35 contributions5 helpful votes
Yes, there are always towels in Hotel rooms in Canada. Also we had towels at the pool!
Jobira asked a question Jul 2017
Calgary, Canada12 contributions9 helpful votes
What is the cancellation policy?
Answer from countryswimer
6 contributions4 helpful votes
as long as you cancel before your check in time is 4 pm
crgall wrote a tip Jul 11
Wardner, BC1 contribution
1.0 of 5 bubbles
"Don’t waste your money"
Read full review
Linda A wrote a tip Jul 9
1 contribution
1.0 of 5 bubbles
"Don't book there you can get a lot cleaner elsewhere. "
Read full review
Troy K wrote a tip Jun 2024
1 contribution
1.0 of 5 bubbles
"Stay far away!"
Read full review
SuperDave wrote a tip Aug 2023
Brandon, Canada123 contributions9 helpful votes
5.0 of 5 bubbles
"The facility & furnishings are tired, so you have to be comfortable with the price."
Read full review
Sarah K wrote a tip Jun 2023
1 contribution
1.0 of 5 bubbles
"DO NOT STAY "
Read full review
Not the right property for you?
There are more places to choose from in the Medicine Hat area.
PRICE RANGE
C$86 - C$105 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
imperial hotel medicine hat
FORMERLY KNOWN AS
Imperial Motor Inn
LOCATION
CanadaAlbertaMedicine Hat
NUMBER OF ROOMS
102
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Ramada by Wyndham Medicine Hat - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Ramada by Wyndham Medicine Hat
Which popular attractions are close to Ramada by Wyndham Medicine Hat?
Nearby attractions include Ralph's Texas Bar & Steak House (0.2 km) and Unlimited Characters Book Store (1.0 km).
What are some of the property amenities at Ramada by Wyndham Medicine Hat?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Ramada by Wyndham Medicine Hat?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Ramada by Wyndham Medicine Hat?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Ramada by Wyndham Medicine Hat?
Yes, free parking is available to guests.
What are some restaurants close to Ramada by Wyndham Medicine Hat?
Conveniently located restaurants include Ralph's Pub & SteakHouse, The Mango Tree, and Cafe Verve.
Are there opportunities to exercise at Ramada by Wyndham Medicine Hat?
Yes, guests have access to an indoor pool and a sauna during their stay.
Are any cleaning services offered at Ramada by Wyndham Medicine Hat?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Ramada by Wyndham Medicine Hat?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Ramada by Wyndham Medicine Hat offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Ramada by Wyndham Medicine Hat?
The staff speaks multiple languages, including English, French, German, and Hindi.
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