Holiday Inn Express Red Deer, an IHG hotel
2803 - 50 Avenue, Red Deer, Alberta T4R 1H1 Canada
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Avg. C$137 /night, 3/20 - 3/21
C$178
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C$150
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C$122
per night
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About
#5 of 30 hotels in Red Deer
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
For a comfortable stay at a central location, visit the newly renovated Holiday Inn Express in Red Deer, Alberta. Our hotel's location is halfway between Edmonton and Calgary off of Queen Elizabeth Highway 2, making it easier to travel to and from the surrounding cities. Leisure guests will benefit from our location just minutes from areas like golf courses, shopping options at Bower Place Shopping Centre, South Pointe Common and downtown Red Deer. Lodging here also puts you just minutes from Westerner Park, Bower Ponds, and Discovery Canyon Park, which offer numerous activities throughout the year. Business travelers enjoy being in close proximity to Trican, Focus Corporation, Nova Chemicals, BJ Services, Telus, Canadian Tire and other businesses in downtown Red Deer. Our hotel's amenities include a 24-hour business centre with copying, faxing and printing services available.
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Property amenities
Free High Speed Internet (WiFi)
Waterslide
Kids stay free
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Centre with Internet Access
Meeting rooms
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Charming
Centrally Located
Languages Spoken
English
Location
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 62 out of 100
62
35 Restaurants
within 0.5 kilometers
Reviews
Traveller rating
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Detailed Reviews
I brought a motorcoach group in for a 2 night stay and would absolutely come back. Not only were the rooms clean and sustainable products being used, the location is within walking distance to a mall and lots of great restaurants. The staff were very caring and attentive. They would always greet us with a friendly smile as we were coming in or out of the lobby. One of my travelers left a bag in their room and Christine from Front Desk/Group Sales helped by not only facilitating its return, but also driving part way to Calgary where another driver was able to meet her and pick it up for the remainder of the journey. Both my guest and I were amazed by her going so far out of her way to help us. We'll definitely be back when staying in Red Deer.
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Date of stay: July 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel's Favourite
This is our go-to hotel in Red Deer. It is close to Hwy 2. Rooms are spacious and big TV. Bathroom large and clean and bright. Fridge and coffee in the room. Most important is good quality bed that gives sound sleep. Hotel is clean and well maintained. Good selection of free breakfast and free parking.
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Date of stay: April 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It takes me quite a lot to give a 5-star rating to a hotel as I become pickier and pickier over time, but this one was absolutely perfect on every front. Check in took 1 minute, really nice lady at the counter! The hotel is on 2 floors only but it is huge and kind of a maze, easy to get lost on the 2nd floor haha. It gives it a charm, actually. The Gym was open and I could workout for an half hour, everything you need is there for weight lifting. The pool, although I didn't go, looks really nice and I had a view from my room. The room itself was fantastic. I had the king bed Jet Tub suite and it was the best room I've had in years! The jet tub worked great, the way the room was organized was perfect as well (I like the bed behind the sofa facing the tv, you can watch tv from both the bed and the sofa!), the room temperature was agreeable, the bed comfortable, and I had a fantastic, undisturbed sleep! No noise at all, sounded like I was the only guest on the whole floor!
I'll sure go back to this hotel everytime I sleep in red deer!
I'll sure go back to this hotel everytime I sleep in red deer!
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Date of stay: January 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lisha Elias, General Manager at Holiday Inn Express Red Deer, an IHG hotel
Responded Feb 3, 2022
Dear Steff68 Thank you for taking the time to share your review in TripAdvisor following your recent stay with us. We are delighted to read that you had a pleasant stay with us. I am also happy to hear that you enjoyed the location, facilities, food and excellent service that the team has provided. On behalf of the entire team here in, we look forward to welcome you back soon. Warm regards Lisha E Regional General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Traveled to Red Deer this past weekend and discovered our usual hotel had botched our reservation and did not have a pet friendly room for us. Called the HIExpress to find out the price for a pet friendly room including pet fees and while it was slightly more than our usual hotel, we decided to go ahead with it because we were so tired. They did not provide us with an itemized breakdown of our bill at check in but assured us the pre-auth amount was the grand total plus a $100 security deposit.
On check out their system was down and they said they'd email the receipt so we were shocked when our total bill was $200 than we were quoted at check in for our total. Our dogs were crated the entire time they were in the room and they were never left unattended so it couldnt be for damages and we confirmed our quoted price included pet fees three times before we checked in but now they're claiming the extra $200 is for pet fees - again?!
So basically we paid $50/night on top of their advertised rate on their website (and slightly more again than on Expedia/Hotels.com) PLUS an additional $50/night to have a pet friendly room. Sketchy business practices. Huge lack of disclosure. Steer clear.
On check out their system was down and they said they'd email the receipt so we were shocked when our total bill was $200 than we were quoted at check in for our total. Our dogs were crated the entire time they were in the room and they were never left unattended so it couldnt be for damages and we confirmed our quoted price included pet fees three times before we checked in but now they're claiming the extra $200 is for pet fees - again?!
So basically we paid $50/night on top of their advertised rate on their website (and slightly more again than on Expedia/Hotels.com) PLUS an additional $50/night to have a pet friendly room. Sketchy business practices. Huge lack of disclosure. Steer clear.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express Red Deer, an IHG hotel
Responded Apr 24, 2024
Dear Bridgit D, I appreciate you for sharing your review of your recent stay at our Holiday Inn Express Red Deer while visiting Red Deer. It's a pleasure having you as our guest. I am truly sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel, I apologize for the unknown charge. This is not what we want any of our guests to experience. I have sent you a private message to reaffirm my apologies. I very much hope that you will grant us the opportunity to prove ourselves again. Best Regards, Ben W. Case Manager IHG Hotels and Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My booking was for a two queen bed room. I booked it through the IHG website. Upon arrival they offered three of us a King bed and offered a "BUG' bed stored in the garbage room. They said my room booking was for a standard room based on availability. When I asked about where in the booking it shows, they don't have a response. When I contacted IHG, they always try to defend themselves. Myself and my family were kicked to the street. When I argued, finally their manager told us to go to another property in the north of the city. We had to drive back to the second location. They didn't compensate for the loss occurred. This building is very old and unsafe for people to stay (see the other reviews). While you take shower, you could see the condensation all over, wet ceiling which is about to break, no proper exhaust. Parking is terrible, unsafe. I still didn't get an answer to my question (Where it says while you book or after you book that the booking is made based on availability when the customer reach the hotel). The basic reason for us been kicked out of this place is- they got two bus full of school kids to stay in this place after our booking. This hotel discriminates people.
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Date of stay: October 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â Never trust these greedy people. They smile at you and cheat. Myself and my family were kicked to...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express Red Deer, an IHG hotel
Responded Nov 15, 2024
Hi Raj-Gopalakrishnan, Thank you for your stay with us at Holiday Inn Express Red Deer. We appreciate your business. We aim to offer an engaging place to rest and recharge I am sorry to learn about your experience. We always challenge ourselves to be better and would like to gather more details to communicate your concerns with the relevant teams. I sent you a private message and hope you respond soon. We know you have many options when it comes to accommodations, and we hope you'll continue to keep IHG Hotels & Resorts in mind on your future travels. All the best, Alice P. Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel has got to be the worst place I’ve ever stayed at. They never disclosed the roof construction/ repair that started at 6:30 in the morning to at least 9:30 at night. When asking about the construction the staff fluffed us off. The “manager” called my spouse while we were attending a gathering IOT get more information from them. Because we weren’t happy.
The furniture had suspected love stains on them. We requested sheets to place over the furniture to use them.
The jacuzzi was broken and covered with a tiled piece of plywood.
We did not feel comfortable with the carpet so we left our shoes on.
Overall they don’t have a negative star review on this site for this place.
I would push through to either Edmonton or Calgary than stay at the red deer holiday inn express.
The furniture had suspected love stains on them. We requested sheets to place over the furniture to use them.
The jacuzzi was broken and covered with a tiled piece of plywood.
We did not feel comfortable with the carpet so we left our shoes on.
Overall they don’t have a negative star review on this site for this place.
I would push through to either Edmonton or Calgary than stay at the red deer holiday inn express.
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Date of stay: July 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express Red Deer, an IHG hotel
Responded Aug 14, 2023
Hi Departure21573634643, Thank you for your stay with us at Holiday Inn Express Red Deer! We appreciate your loyalty to IHG One Rewards. We strive to meet the level of satisfaction every guest expects from an IHG® Hotels & Resorts property. While we're glad to know you found our location convenient for your getaway, I am sorry we missed making your experience seamless this time. We take feedback seriously and would like to gather more details to communicate this with the relevant teams. I sent you a private message and hope you respond soon. Pleasure once again to host your visit and look forward to having the opportunity to restore your confidence. Kind Regards, Alice P Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed there a while back and had a great experience, were warm and welcoming to my pooch as well. Since there wasn't many people travelling due to covid when they saw the size of my dog they offered me an option of a bigger bed or two bed if I didn't like him in the same bed as me.
Thanks for being so accommodating.
Thanks for being so accommodating.
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Date of stay: February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lisha Elias, General Manager at Holiday Inn Express Red Deer, an IHG hotel
Responded Feb 3, 2022
Dear jeffwMi1865LV Thank you for taking the time to share your review in TripAdvisor following your recent stay with us. We are delighted to read that you had a pleasant stay with us. I am also happy to hear that you enjoyed the location, facilities, food and excellent service that the team has provided. On behalf of the entire team here in, we look forward to welcome you back soon. Warm regards Lisha E Regional General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were very happy with our stay here. We were met by an amazing front desk clerk who made us feel very welcome and looked after. She had a problem with her computer but instead of making us wait she checked us in and gave us our room keys asking us to come back and swipe our card, which we did about half an hour later. Then she called us a few hours later just to ask if everything was ok and if we needed anything, I have never had that before!
Our room was very clean, the whole hotel is very clean, and well stocked, I thought the bed was too soft but we slept well. The shower was awesome, no low flow shower head there!!
We enjoyed the hot tub one night and it was very hot tub and exceptionally clean. The pool was also very nice, the entire area was very neat and tidy
The wifi was excellent, up to 60 mbps and very consistent, we had all 4 of our devices connected no problem
My only complaint would be that our room was too hot, it was -20 out but we had the thermostat turned all the way down and we were still very warm
We would definitely stay here again and recommend it to others
Our room was very clean, the whole hotel is very clean, and well stocked, I thought the bed was too soft but we slept well. The shower was awesome, no low flow shower head there!!
We enjoyed the hot tub one night and it was very hot tub and exceptionally clean. The pool was also very nice, the entire area was very neat and tidy
The wifi was excellent, up to 60 mbps and very consistent, we had all 4 of our devices connected no problem
My only complaint would be that our room was too hot, it was -20 out but we had the thermostat turned all the way down and we were still very warm
We would definitely stay here again and recommend it to others
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lisha E, General Manager at Holiday Inn Express Red Deer, an IHG hotel
Responded Mar 9, 2020
Dear Twenty7Delta Thank you very much for taking the time to write a review regarding your recent stay! We are truly honored of your visit. We are delighted to learn that you have enjoyed your stay with us and provide you with a memorable experience. It will be my pleasure to share your kind praises and rewarding review of your experience with entire team. Indeed, there is no better motivation for us than your words of acknowledgement for a job well done. On behalf of the entire team, we certainly look forward to welcoming you back in the near future. Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The rooms are comfortable, well sized, and they have a modern feel. The hotel in general is clean and functional.
Breakfast was included, and it had a good selection of cold and hot foods. The premises are conveniently located across the street from a mall, so it is very easy to find shops and services around.
Overall the best hotel I have stayed at in Red Deer, I would absolutely look into staying at this hotel again.
Breakfast was included, and it had a good selection of cold and hot foods. The premises are conveniently located across the street from a mall, so it is very easy to find shops and services around.
Overall the best hotel I have stayed at in Red Deer, I would absolutely look into staying at this hotel again.
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Date of stay: July 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lisha Elias, General Manager at Holiday Inn Express Red Deer, an IHG hotel
Responded Nov 27, 2022
Hello Eddie T Thank you for taking the time to review your stay. We're over the moon to know that your experience with us was such a great one! We appreciate all your wonderful feedback and are especially glad that we made such a positive impact on your stay. We will pass on your feedback to the team who is thrilled to have been of service! Hope to see you return soon. Regards Lisha E Regional General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were visiting for our son's football program and decided to stay at this hotel. We thought the service was friendly (we were able to check in a couple hours early and check in was super fast), the beds were comfortable (they give you soft and firm pillows that are clearly indicated) and the complimentary breakfast had a good selection. However, the pool is small and it looked like there WAS a hot tub (that has been unfortunately covered over - after an intense day of football, our son was really hoping to soak in a hot tub) and there is absolutely no sound proofing. Even with the comfortable beds, we didn't get much sleep because we could hear every time someone opened (or SLAMMED) their doors, talked (or yelled, but this is not a reflection of the hotel - but on the inconsiderate people who are out and about at 2am) and whoever was above us and BANGING around at 430am. The pool and noise issues would not have us interested in returning unfortunately!
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express Red Deer, an IHG hotel
Responded Feb 6, 2023
Hello Nicole M, Thank you for choosing to stay with us and for sharing your experience with the accommodation. We appreciate your business and for making IHG Hotels and Resorts a part of your travel. We strive to be the best Holiday Inn Express around, but I'm sorry to learn about what happened. We take feedback seriously and I have shared your comments with our hotel management to address this immediately. I'm confident they will take steps so this doesn’t happen again. Your loyalty is important to us and we hope you choose IHG still on your future travels. Sincerely, Jenilyn J. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thank you for your inquiry. Yes, we have a service road that you can park your semi and trailer. If requested and available we can also give you a room facing your vehicle.
Please let us know if you have further questions. Thank you.
Hello 574alex,
Thank you for contacting us with your query. Unfortunately, we do not accept pets at our hotel unless it is a service dog.
Our sincere apologies for the inconvenience.
Hello 547alex,
Thank you for contacting us with your query. Unfortunately we do not accept pets at our hotel unless it is a service dog. My sincere apologies for the inconvenience.
"Never trust these greedy people. They smile at you and cheat. Myself and my family were kicked to the street. Worst ever."Read full review
"Highway 2, 11,12 Connection S to Calgary, W to National Parks, Provincial Parks also, nearby Museums(Reynols(N), Terrell Dinosaur(W), N to Edmonton,WHL /Centrium"Read full review
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PRICE RANGE
C$133 - C$166 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express red deer hotel red deer, holiday inn red deer, red deer holiday inn
LOCATION
CanadaAlbertaRed Deer
NUMBER OF ROOMS
91
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Holiday Inn Express Red Deer, an IHG hotel
Which popular attractions are close to Holiday Inn Express Red Deer, an IHG hotel?
Nearby attractions include Sunnybrook Farm Museum (0.5 km), Bower Place Shopping Centre (0.3 km), and Boardwalk Entertainment Center (0.3 km).
What are some of the property amenities at Holiday Inn Express Red Deer, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express Red Deer, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express Red Deer, an IHG hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express Red Deer, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Red Deer, an IHG hotel?
Conveniently located restaurants include Denny's, Moxies, and Dragon City Cafe.
Are there opportunities to exercise at Holiday Inn Express Red Deer, an IHG hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express Red Deer, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express Red Deer, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express Red Deer, an IHG hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Holiday Inn Express Red Deer, an IHG hotel?
Many travellers enjoy visiting Cronquist House (3.0 km), Norwegian Laft Hus (2.1 km), and Fort Normandeau (4.3 km).