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Sheraton Red Deer Hotel

Orbitz.comUS$110*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Sheraton Red Deer Hotel
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404 Reviews from our TripAdvisor Community

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Showing 402: English reviews
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Reviewed yesterday NEW

I assume from other reviews, this hotel can be quit busy at times. Considering all the conference centers there, how can any one expect any less? Same goes for the two night clubs attached to the hotel. Noise I would imagine is to be expected. My husband and I stayed on the 9yh floor and did not hear a peep...

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Helpful?
Thank corcarb
Calgary, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 27 December 2016

This is Red Deer’s largest, most luxurious hotel. As conference facility, it has many great amenities, like a spacious pool, several restaurants and bars. All the staff were very friendly, especially the nice lady in the club lounge. We treated ourselves to the spacious, two level Presidential Suite on the 9th and 10th floors. This suite might only be available...

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Helpful?
Thank BenLar137
About Hotel's Favourite Review
Joel H, Guest Services Manager at Sheraton Red Deer Hotel, responded to this review

Hello BenLar137, Thank you so much for your kind review. I am pleased to hear that you enjoyed our presidential suite and all of the available amenities within the hotel. We are very proud of our new pool and am happy you had a great experience in there. I do apologize that the noise from the vending and ice machine...

Reviewed 2 days ago NEW

We arrived around 4:30 and many of rooms were not ready. We had been in meetings all day and really wanted to get to our rooms. We waited in the lounge and were given one free drink for our inconvenience. It took over an hour for rooms to be ready. Yes there was a conference going on but the hotel...

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Helpful?
Thank midnitewind
Dee-Anna R, Manager at Sheraton Red Deer Hotel, responded to this review

Thank you very much for sharing your feedback with us at the Sheraton Red Deer. It is indeed a concern that your room was not ready for you at our posted check in time. My most sincere apologies that this started your stay off in a negative fashion. We do try our very best to have all rooms that are...

Kamloops, British Columbia
Reviewed 5 days ago NEW

Don't stay here. The night staff are thugs! The showers have little to no pressure. The building is clean on the inside but one of the smoking areas you have to watch for overhead birds droppings falling on your head. Not happy for the price you pay for the room. Should've stayed at a different motel. This place wasn't worth...

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Helpful?
Thank Marcogoringo
Dee-Anna R, Manager at Sheraton Red Deer Hotel, responded to this review

Thank you for providing feedback on the Sheraton Red Deer. My apologies for the experience you had while staying with us. I am deeply concerned you would consider any of our associates to be "thugs" and would like to speak with you directly to gain more insight if possible. At your earliest convenience please contact me directly at 403-755-1156 or...

Edmonton
Reviewed 1 week ago

A most comfortable and enjoyable stay at the Sheraton Red Deer. Well located, clean, and a friendly and courteous staff. The hotel was also very accommodating and welcoming to our small dog, much appreciated.

Review collected in partnership with this hotel
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Helpful?
Thank stevepE8126QF
Dee-Anna R, Manager at Sheraton Red Deer Hotel, responded to this review

Thank you very much for choosing the Sheraton Red Deer as your hotel of choice during your time in Red Deer. We are most pleased to hear you enjoyed your stay with us and that your "furry friend" was comfortable as well. Our hotel prides itself in being pet friendly and we also do enjoy hearing all positive feedback as...

St. Albert, Canada
Reviewed 2 weeks ago via mobile

Went to a (another) convention here. The hotel has been here under different names but is basically the same hotel. They did renos a couple of years ago but the room I had is starting to show some wear. I noticed some staining on the shower grout. The rooms looks nice enough and the bed was comfortable enough. Went to...

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Helpful?
Thank travellfar
Dee-Anna R, Manager at Sheraton Red Deer Hotel, responded to this review

Thank you for providing your feedback on your recent stay with the Sheraton Red Deer. My apologies that the rooms were not up to the standard you were expecting but please know we do take all guest feedback into consideration when making decisions on hotel improvements. I am sorry to hear that the shower in the pool area was not...

Golden, Canada
Reviewed 2 weeks ago via mobile

Nice hotel, it is huge, I stayed on the 14th floor, above all the noise. Very nice room. Busy place with many conventions. The room service is excellent, had the Linguine, fantastic!! Breakfast omelette was good although they did forget the am i asked for. Nice fitness center as well.

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Helpful?
Thank Dan M
Dee-Anna R, Manager at Sheraton Red Deer Hotel, responded to this review

Thank you for sharing your experience at the Sheraton Red Deer Hotel. As a valued guest we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our...

Eaglesham, Alberta
Reviewed 2 weeks ago

Standard room layout, comfortable bed. Found sticky residue on glass covering desk when checking in on Tuesday, left a post it note next to it requesting it be cleaned, both residue and post it were there at check out on Friday.

Review collected in partnership with this hotel
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Helpful?
Thank hermannm750
Dee-Anna R, Manager at Sheraton Red Deer Hotel, responded to this review

Thank you for sharing your feedback on your most recent stay at the Sheraton Red Deer. We take all guests concerns very seriously and I will be sharing your experience directly with our housekeeping team to review. My apologies that the cleaning was not up to the standard that we both expect it to be. We do hope you consider...

Toronto, Ontario
Reviewed 2 weeks ago

I've stayed at this hotel several times before, and I suspect it's one of the better hotels in Red Deer. Unfortunately, my check-in was brutal. I arrived around 9pm and walked in to find 6 people ahead of me. The girl working the desk was on her own - and being very nice to each guest. But it took 30...

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Helpful?
Thank 82rob
Dee-Anna R, Manager at Sheraton Red Deer Hotel, responded to this review

Thank you for sharing your most recent experience while you were at the Sheraton Red Deer. My apologies for the lengthy wait during your check in experience. This is certainly unacceptable and all schedules will be reviewed moving forward to ensure this is an isolated incident. I am pleased to hear you experienced good service while you were at the...

Grande Prairie, Alberta
Reviewed 3 weeks ago

Despite the best efforts of the maintenance staff the tv would not cooperate. Then, cigarette smoke from outside and below where the staff took smoke breaks caused an uncomfortable wakeup to stuffed nose and allergy. But staff were most apologetic and quickly arranged fora transfer to a better room where all worked and air was clear. Food at the meetings...

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Helpful?
Thank terryk565
Management response:

Thank you very much for providing us feedback on your most recent stay with the Sheraton Red Deer. My apologies for the issues you were having and for the cigarette smoke impacting your guestroom. I am pleased to hear our Front Desk was able to move you to a more suitable room for the duration of your stay. We do...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Centrally located in Red Deer with easy access to highway 2, Sheraton Red Deer Hotel is a full service hotel with a total of 241 guestrooms and suites. Amenities include: indoor heated swimming pool, whirlpool, 24 Hour Sheraton Fitness Centre, 24 hour Sheraton Link business Centre, steam room and sauna. With a restaurant and two lounges onsite as well as 24 hour in room dining, finding the perfect atmosphere to fit your mood is only steps away. No matter where you are around the world, at Sheraton we believe that life is better when shared. ... more   less 

Additional Information about Sheraton Red Deer Hotel

Address: 3310 50 Avenue, Red Deer, Alberta T4N 3X9, Canada
Region: Canada > Alberta > Red Deer
Price Range: $124 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Red Deer Hotel 3.5*
Number of rooms: 241
Reservation Options:
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Also Known As:
Capri Centre Hotel
Sheraton Red Deer Hotel Alberta
Hotel Style:
#12 Business Hotel in Red Deer
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Red Deer Hotel staff and other travellers.
5 questions
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Regina, SK
Okotoks, Canada
6 months ago
Black Diamond, Canada
Edmonton, Canada
over a year ago

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Questions? Get answers from Sheraton Red Deer Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The corner suite upgrade was definitely worth the expense!”
stevepE8126QF, 18 Apr 2017 | Read review
“Club Lounge”
Tanya-Glen, 29 Jan 2017 | Read review
“The odd number rooms faced west towards the mountains. Pop and ice machines are in the hallway at the end.”
  • Kitchen in Presidential Suite
  • Pano image of Presidential Suite
  • 9th floor
  • King sized bed in Presidential Suite
  • Whirlpool tub and separate walk-in shower in Presidential Suite
  • Power blinds and curtains in Presidential Suite
  • Dual sinks and separate toilet in Presidential Suite
  • Downstairs powder room in Presidential Suite
BenLar137, 27 Dec 2016 | Read review
“The rooms close to the bar will be louder”
798shaund, 23 Oct 2016 | Read review
“2nd floor suite had view of air conditioners but we got last King Size bed”
CanadianGirl53, 6 Oct 2016 | Read review
5 of 5
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US$110* /night
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Prices are for 1 room, 2 adults
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