409-664 Oliver St, Williams Lake, British Columbia V2G 1M6 Canada
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About
#6 of 9 hotels in Williams Lake
Location
Cleanliness
Service
Value
Located in downtown Williams Lake, Sandman Hotel & Suites Williams Lake boasts some of the nicest rooms in town. Renowned for its close proximity to the lake, in addition to its comfortable rooms, executive suites, on-site dining and boardroom and business facilities, this Sandman is the perfect choice for both business and leisure travelers.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Indoor pool
Vending machine
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Kitchenette
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
Location
60Somewhat walkable
Grade: 60 out of 100
20Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
409-664 Oliver St, Williams Lake, British Columbia V2G 1M6 Canada
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145Reviews1Q+A24Room tips
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food at the Denny’s was over cooked and my son had a hair in his. Hotel is not worth your money. Aside from the dirtiness, Walls are paper thin, lights flickered or just didn’t work, and the pool was warm, smelled like sulphur and was not appropriate for swimming.
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Date of stay: March 2023
Value
Location
Service
Room Tip: stairs only, no elevator
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Hotel's Favourite
Was on a business trip through the Cariboo region and had 2 nights spent in hotels. I spent the first night at Sandman Prince George and was unimpressed with service and very unhappy with cleanliness of room. I found a used cue tip and clothes tags on the floor. The shampoo and hand sanitizer was left from the last guests instead of replacing them with new. Felt like they hadn’t bothered to clean the room at all. I spent the next night in Williams lake Sandman and was impressed from check in to check out with the staff and the room. Had the exact same type of room in both properties. Highly recommend the Williams lake property. I mentioned the issues to the staff at the Prince George property and was not sure they even cared. The manager sat in the office and pretended not to hear the complaint. I travel for work and spend 6-10 nights in hotels every month. …
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Review collected in partnership with this hotel
Date of stay: September 2021Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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We saw a charge on our visa for $684.40 and we didn't even stay there then. We paid for our stay their with RBC Points a month earlier, and used the visa they used as a security visa. We have contacted them MANY times and nothing has been done! It has been over 5 months now! Very un impressed!
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Date of stay: April 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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+1
I am writing you today, to inform you of quality of the Sandman hotel & Suites in William lakes British Columbia. This hotel is so dirty it wouldn't pass health and safety check. In the room itself, hallways, lobby, or shared areas. Washrooms dirty, and soiled. Our room didn't have basic A/C that worked in our room on a 37 degree day. There was a broken and missing security lock on our room door. No main entrance or entry way to the hotel, back or front had any kind of working lock on the doors for security. We felt very unsafe. This hotel does not compare to any standard expected in a Sandman brand hotel. To say my husband and I were disgusted is an understatement.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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This place is far past let go. Garbage in the hallway and the whole place smelled so bad that it almost makes you sick. Room was filthy dirty with old chips on the floor of the bedroom old smoke butts and beer bottles on the patio. Old used ear plugs left behind. The pool was unavailable and no one informed us at check in. Not one staff member asked us how anything was. Even the manager checked us out and he seemed to not really give a heck Warning to all this hotel is a poor reflection of the town and I would stay somewhere else.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Didn’t even get to make a reservation. Guest service agent was extremely rude.!!! . Asked the front desk if I could make a reservation, and all I got was we don’t have rooms available, I said well I was looking For Nov 8th and and her response was fine ,what is ur name and phone number because she was busy with a guest and would call me back. And guess what, she never did call me back.So needless to say I booked some where else.
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Date of stay: November 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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As an RSVP (Sandman rewards) member, I booked this online and added a request for a mini fridge and microwave, if it was possible for our stay for both nights. Upon arriving (great customer service) we were assigned room 117, first floor, first room on the right, immediately beside the board room. Luckily there were no events at the time otherwise sleep may have been affected. I first noticed our room was tidy but then quickly realized how much this room needed a deep cleaning and some much needed repairs and maintenance. Not to mention... no microwave nor mini fridge. I called down and asked if they had any available and the front desk said that mini fridges and microwaves only come in the "suites" and not the "standard" rooms. Unfortunate for sure... so we continued to check out the room. The amount of grunge in and around the bath and vanity sink drains was disgusting. The bath tub drain was so gross and didn't have a plug (not that I would have had a bath anyway). Looked like a horror movie could have been filmed there. The caulking surrounding the tub was separating and the tub faucet started out scalding hot which you had to turn a whole rotation and half just to get cold water. My son was the one who found that one out.. super dangerous if you ask me. Also, the toiletries the hotel provides are kept by the vanity (outside the bath/shower room)... so don't forget to grab the shampoo before you jump in otherwise your getting water all over while buck naked. Back to the room.. the windows runners had layers and layers of dirt and dust in them. Nor did the windows lock, and we were on the ground floor facing the parking lot. This was far from the type of accommodation I am used to... and the Sandman hotel chain is usually pretty reputable. I was definitely not impressed. Since we were traveling with friends, we went to check out their "standard" room and BOTH of them had a mini fridge (no M/W) and did not even ask for them! Ok... now I was bitter. Why would they promote being a "rewards member" if you're not recognized as one? Instead of calling, I paid a visit to the front desk. The manager on duty (I think it was Brent?) after some digging, retrieved a mini fridge for me. I was very thankful and appreciative. While he was in my room, I asked if he had a bath plug and thought it was strange that I didn't have one. He took a look at my drain and I could tell he felt bad. It was so gross that I took a photo of it for you all to see. The manager ended up giving us one night complimentary. I really appreciated that gesture. In the end, we had an alright stay. Aside from the initial shock of the room being so run down and needing some maintenance, the bed had nice sheets and was rather comfortable. If it weren't for the sleep and the kind service, I wouldn't have given this review 2 stars ... as 3 stars is average and the room I stayed in was far from average. We never ate at Denny's but access was right around the corner from our room. The parking stalls were a bit slim also... if you have a truck, you'll want to park at the very end instead of doing a six point turn. PS: All the ice machines were out of order on both floors.…
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Date of stay: September 2021
Value
Service
Sleep Quality
Room Tip: Some rooms on first floor can smell vehicle exhaust.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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staying at sandman was great. We are a larger family and the size of the family kitchenette suited our needs. time and cost of the stay fit our budget and was close enough to family that we had initially gone to visit
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Review collected in partnership with this hotel
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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This specific location is Avery old building and the maintenance is not good. Normally the Sandman hotel is very good, not this location. There are better hotels in the area. I will not recommend any one to stay there.
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Review collected in partnership with this hotel
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I highly recommend this hotel. It feels like a home away from home. The staff are so accommodating and welcoming. Being a Healthcare worker away from home, this place makes it easier. The room is so clean and has everything I could need and more. I will be back in a heartbeat after my stay. This place is a gem in williams lake. 😊
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Date of stay: August 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Sandman Hotel & Suites Williams Lake
Responded Aug. 20, 2021
I saw that you gave us an excellent 5-star review and I wanted to extend a sincere thank you. We always try to deliver great customer service so I was elated to get the feedback. Thanks again, Andrew Cuthbertson - General Manager gm_williamslake@sandman.ca
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$100 - US$120 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sandman inn williams lake hotel williams lake, sandman hotel williams lake
FORMERLY KNOWN AS
Sandman Inn
LOCATION
CanadaBritish ColumbiaCaribooWilliams Lake
NUMBER OF ROOMS
111
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Frequently Asked Questions about Sandman Hotel & Suites Williams Lake
Which popular attractions are close to Sandman Hotel & Suites Williams Lake?
Nearby attractions include Paradise Cinemas (0.4 km), Downtown Williams Lake (0.3 km), and Boitano Mall (0.4 km).
What are some of the property amenities at Sandman Hotel & Suites Williams Lake?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sandman Hotel & Suites Williams Lake?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Sandman Hotel & Suites Williams Lake?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Sandman Hotel & Suites Williams Lake?
Yes, free parking is available to guests.
What are some restaurants close to Sandman Hotel & Suites Williams Lake?
Conveniently located restaurants include Bean Counter Bistro & Coffee Bar, Gecko Tree Cafe and Catering, and Sushi Sakura.
Are there opportunities to exercise at Sandman Hotel & Suites Williams Lake?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Sandman Hotel & Suites Williams Lake located near the city centre?
Yes, it is 0.3 km away from the centre of Williams Lake.
Are any cleaning services offered at Sandman Hotel & Suites Williams Lake?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sandman Hotel & Suites Williams Lake?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sandman Hotel & Suites Williams Lake offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.