We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sandman Hotel & Suites Williams Lake

91 reviews
Save
Traveller (16)
Room & Suite (17)
Storyboard
Overview
  • Excellent15%
  • Very good15%
  • Average33%
  • Poor16%
  • Terrible21%
Travellers talk about
“free upgrade”(4 reviews)
“maintenance”(3 reviews)
“maze”(2 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
2.0 Star Hotel
All hotel details
Offers from Sandman Hotel & Suites Williams Lake
Offers & Announcements: Save 30% | Book Direct
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (91)Write a Review
Filter reviews
90 results
Traveller rating
14
13
28
15
20
Traveller type
Time of year
LanguageEnglish
14
13
28
15
20
Show reviews that mention
All reviewsfree upgrademaintenancemazefirefighterspet
FilterEnglish
Updating list...
1 - 5 of 90 reviews
Reviewed 13 September 2017 via mobile

Room i had booked wasn't available so I was downgraded to a room in the original building with two double beds and no fridge. Wi-Fi in the hotel is terrible, possibly the worst I've ever experienced, I'm writing this while Netflix on my laptop buffers;...More

Thank blubouie
Response from GM_Williams_Lake, General Manager at Sandman Hotel & Suites Williams LakeResponded 31 October 2017

Thank you for taking the time to review the property. We appreciate your business very much and appreciate your concerns and criticisms as they will help us to improve in the more important areas for our guests.

Hotel's Favourite
Reviewed 8 April 2017

Our initial encounter once we got our room was no AC. It was July and over 30 degrees outside. This was a slight set back. We called down and were immediately given a free upgrade to a new room that was a full suite. It...More

Thank Becky B
Response from Andrew C, General Manager at Sandman Hotel & Suites Williams LakeResponded 12 April 2017

Dear Becky B, thank you very much for your kind review. We pride ourselves on providing superior customer service and very much appreciate the feedback. We look forward to welcoming you back this summer to see how we can make your next trip even more...More

Reviewed 13 September 2017

Was greeted by " what do you want!" . On saying I had a booking for four nights the behaviour as a little better, no elevator, no offer of help dragged heavy cases up two floors, in addition, was told that an extra charge of...More

Thank jazzfizzcat
Response from GM_Williams_Lake, General Manager at Sandman Hotel & Suites Williams LakeResponded 31 October 2017

Thank you for taking the time to review the Sandman Hotel Williams Lake. We are incredibly disappointed to hear about your experiences here and have spoken to the proper departments about these issues to fix them. We hope to see you again in the future!

Reviewed 21 August 2017 via mobile

I stayed here for 3 nights. I was in town to help with the wildfires that evacuated the town. One young lady during the day was great. Otherwise the rooms are very tired, the staff are tired and complain a lot to the guests, and...More

Thank Joe P
Response from GM_Williams_Lake, General Manager at Sandman Hotel & Suites Williams LakeResponded 31 October 2017

We are very disappointed to hear that your stay wasn't up to the Sandman standards you are accustomed to. It is with your review that we know which areas need the most imminent improvements and our management team can work hard to rectify the issues....More

Reviewed 26 July 2017

Reasonable room BUT no air conditioning, no fridge, no microwave and very limited choices on tv. These emenities are usually expected these days. I brought a few items with me that need refrigeration but not available.More

Thank mitchelled533
Response from GM_Williams_Lake, General Manager at Sandman Hotel & Suites Williams LakeResponded 31 October 2017

Thank you for taking the time to review our property. I do apologize that you found our amenities lacking. For future stays I might recommend booking a room on our suite side. This will ensure you get a room with a fridge and microwave. Your...More

View more reviews
PreviousNext
12345618
About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Tennis Court
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$110 - US$123 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms, Accessible rooms
Details
Price range
US$110 - US$123 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (16)
Room & Suite (17)
Dining (1)
Business Centre & Event Rooms (3)
Questions & Answers
Get quick answers from Sandman Hotel & Suites Williams Lake staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Room Tips
"If it is not on the ground floor......forget it!!"
Read review
"no elevators in the non-suite side of the hotel - ask for a main level room."
Read review
"Not sure where wifi is good...don't care anymore"
Read review
"Suites are very spacious and great for families or staying in for several days on business"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing