Holiday Inn Express & Suites Chilliwack East, an IHG Hotel

Holiday Inn Express & Suites Chilliwack East, an IHG Hotel

Room 414 on the quiet side facing the little airport.   Quiet!
Traveller (5)
King Guestroom
Room & Suite (8)
Breakfast Area
Dining (7)

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About

4.5
#4 of 8 hotels in Chilliwack
4.3 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.6 of 5 bubbles
Value
Proudly introducing the brand new Holiday Inn Express & Suites Chilliwack East. Our beautiful hotel is conveniently located just off Highway 1, at exit 120. The hotel is minutes from major businesses, shopping, and a great variety of restaurants. Our central location awards guests easy access to Chilliwack Cultural Centre and Prospera Centre as well as a number of mountain adventures and beautiful lakes. Guests can enjoy a wide range of amenities including complimentary hot breakfast featuring our signature cinnamon rolls, indoor pool, fitness centre, business centre and complimentary high speed Wi-Fi.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Breakfast available
Complimentary Instant Coffee
Non-smoking hotel
Room features
Air conditioning
Safe
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.5 of 5 stars
HOTEL STYLE
Business
Mid-range
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

8114 Young Road, Chilliwack, British Columbia V2P 0C4 Canada
18Reviews1Q+A6Room tips
Traveller rating
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Detailed Reviews
Mya wrote a review Oct 2023
Nelson, Canada
Hotel's Favourite
5.0 of 5 bubbles
My child and I arrived late and exhausted,with no reservation,after a stressful medical trip to Vancouver. The front desk attendant Diane was so welcoming and genuinely kind. She made our check in quick and effortless. The hotel itself is new and the room was absolutely beautiful, spacious and extremely well appointed. The free hot breakfast was unlike anything I’ve ever seen, endless amounts of excellent food and the lovely lady ( whose name I didn’t catch) was so accommodating albeit I showed up right as breakfast service was ending. At check out we encountered another extremely kind front desk employee, due to my exhaustion from our trip I also didn’t catch her name ( curly blond hair) but she was kind and warm beyond belief. Ironically we stayed here after staying at a relatively “fancy” downtown Vancouver hotel and hands down the Chilliwack Holiday Inn was cleaner and kinder by ten fold. I can’t recommend this hotel highly enough. I’d rather stay there and drive back and forth into Vancouver for future visits due to the excellent welcoming and respectful hospitality. Thanks to Diane and everyone else- keep doing what you are doing?
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrea Anderson, Owner at Holiday Inn Express & Suites Chilliwack East, an IHG Hotel
Responded Oct 11, 2023
Hello Myasdh, Thank you so much for your wonderful 5/5 review of our hotel.  It's such a pleasure to read about the courteous service your received from our staff, and that you enjoyed all of the delicious choices at Breakfast. It's something our staff takes great pride in, so we value your kind words. We hope you will visit us again soon! Sincerely, Andrea A General Manager
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Gordtgr wrote a review Apr 2022
Vancouver, Canada
4.0 of 5 bubbles
Stopped over 1 night in this new location. A very clean and bright modern holiday inn.
The building has a number of features to help save power and be more green. When you are in the room you need to have a room card in a slot for the lights to work.

We booked a king suite but it was not a suite... just what I would call a king room.
the front desk said it was deceiving as they are only an express location so it is not a suite only a room.

The beds we comfortable and the shower clean and refreshing. In the shower they have larger bottles of shampoo, conditioner and body wash attached to the wall. BUT the only one that had anything left was the Shampoo. the other two were empty or not working.

The light in the bathroom is a motion sensing light so when you get up in the middle of the night and go into that room the very bright LED lights activate and blind you LOL it made for a funny moment in the middle of the night when it activated when my wife got up at night... It actually lit up the room pretty good LOL I had a hard time not laughing.

The breakfast in the morning was OK... it could be because it was an express location and because they are new. they seem to be still learning how to run a breakfast. things seemed unorganized.
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Date of stay: April 2022
4.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kentaoist wrote a review May 2022
4.0 of 5 bubbles
Very clean. The buffet was good. Staff (Jaimie) was outstanding in accommodating dairy allergy and even prepared special eggs. She made things easy for us! A bit of traffic noise as located near the highway.
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Date of stay: May 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Piga4life wrote a review Aug 2022
Calgary, Canada
5.0 of 5 bubbles
The last time I was at a HIE (in Lethbridge) I arrived at 4pm and had to wait for my room to be ready. In Chilliwack I arrived just after noon and was warmly welcomed and given a room immediately.
Nice, bright and new we had a comfortable King room overlooking the little airport. Plenty of parking, and a convenience store and gas station right next door. Sadly I didn't get to sample the breakfast or the pool.
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Date of stay: August 2022
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrea Anderson, General Manager at Holiday Inn Express & Suites Chilliwack East, an IHG Hotel
Responded Aug 23, 2022
Thank you so much PigaPiga60 for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Andrea Anderson General Manager
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missy8675309 wrote a review Mar 2023
Smithers, Canada
5.0 of 5 bubbles
Had the best stay! The bed was extremely comfortable, the room was clean. 2 most Important qualities in a room.

To top it off, my wife left her tablet and housekeeping returned it to the front desk, and the young man there shipped it back to us! (Sorry I can't remember his name, Brandyn?)

We just found ourselves our new favorite hotel!
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Date of stay: March 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Great room and exceptional staff!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrea Anderson, General Manager at Holiday Inn Express & Suites Chilliwack East, an IHG Hotel
Responded Apr 4, 2023
Hello missy8675309, Thank you so much for your wonderful 5/5 review of our hotel. I am pleased to hear you enjoyed our comfy beds and stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to welcome you again soon! Sincerely, Andrea A General Manager
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Mike M wrote a review Jul 2022
Vancouver
5.0 of 5 bubbles
This was our first time staying at the Holiday Inn in Chilliwack and we would definitely return. The rooms were clean and quiet, and had blackout blinds on the windows which was great for sleeping-in. The breakfasts were great and the location was perfect for our visit to the waterpark. I highly recommend this hotel for a family stay, my daughter and I were in the indoor pool both mornings that we were there and the whole family loved the breakfast buffet. The staff, especially Andrea (sorry if I got her name wrong, but I think that's it) at the front desk went over and above to make sure we had a good stay. The hotel was clean and in good condition and there is a small snack shop in the lobby and a convenience store right outside, so all your snacking needs will be taken care of.
Highly recommend!
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Date of stay: July 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sheripd wrote a review Jun 2023
Kelowna, BC
1.0 of 5 bubbles
I had a terrible experience with this hotel on Saturday night. I booked a room on April 4, 2023 for the Saturday night June 24. I booked the government rate on the website, as I have done with every other stay at a Holiday Inn for the past 8 years, including as recently as 3 weeks ago in Richmond. After an exhausting day of getting up at 6am, travelling to the lower mainland and sitting through my professional development day, I arrived to the hotel at 8:30pm to check in. I was met with a very rude front desk lady. She asked for my government ID, which I provided to her. Then she asked for a letter to prove I was there on business. This I did not have, as I was not aware it was required. It has never been in the past and when I booked online there was no mention of this being a requirement. I have screenshots of the booking policy when booking online to prove this. The lady would not accept my ID only and said I could pay the going rate of $299. But the rate I had booked 2 1/2 months ago was $157. She refused to go through with letting me have the room, so I left, not willing to pay twice as much as I had reserved the room for. I tried to call multiple times into the Holiday Inn 1-800 number and kept getting disconnected. I ended up spending 2 hours trying to get ahold of someone and find another hotel, which I had to further drive another 40 minutes to get to. I don't understand how this can happen and how there can be no follow through. As a regular member and customer since 2016 I am appalled and beyond frustrated. This is so disappointing and I have lost faith in the IHG hotel chain.
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Date of stay: June 2023
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Room Tip: Government rate - Don't rely on the website to give you the correct information.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrea Anderson, General Manager at Holiday Inn Express & Suites Chilliwack East, an IHG Hotel
Responded Jun 27, 2023
Hello sheripod, Thank you for your candid review. I would like to start by apologizing to you for the inconveniences you faced regarding our Government Rate Policy. Upon booking, and selecting the Government Rate, our website clearly states: "Government ID presented upon check in. Must provide written proof that you are travelling on official government business." In addition, please see the Government of Canada 2023 Accommodation preface that provides further instruction when booking Government Rate: https://rehelv-acrd.tpsgc-pwgsc.gc.ca/preface-eng.aspx#idhotel We appreciate your comments and will share these with our team so that we can continue to improve our services. I hope you will give us a chance by booking with us again to show that your unsatisfactory experience was an exception. Regards, Andrea A General Manager
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Harold W wrote a review Feb 2023
Victoria, Canada
5.0 of 5 bubbles
I was part of a group heading west, our office booked this hotel. We needed parking for large vehicles which was near perfect just north of the Hotel. The front end staff were very friendly and helpful. My room was perfect. Nice and clean. Plenty of usb charging outlets. I would certainly stay here again.
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Date of stay: February 2023Trip type: Travelled on business
Room Tip: parking large vehicles is off site to the north.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrea Anderson, General Manager at Holiday Inn Express & Suites Chilliwack East, an IHG Hotel
Responded Feb 24, 2023
Hello haroldw148, Thank you so much for your 5/5 review of our hotel. I am so pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon! Sincerely, Andrea A General Manager
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Report response as inappropriate
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Liana wrote a review Apr 2022
2.0 of 5 bubbles
Stayed at Holiday Inn express in chilliwack for my birthday weekend. Check in staff were good. All staff for remainder of stay need improvements in customer service, management included. The suite rooms are not at all suites. Nothing about them make them a suite. No recycling bins in the room, to recycle items.
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrea Anderson, General Manager at Holiday Inn Express & Suites Chilliwack East, an IHG Hotel
Responded May 2, 2022
Dear 1217Liana, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Chilliwack East. I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at gm@hiexchilliwack.com. Sincerely, Andrea Anderson General Manager
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Report response as inappropriate
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kitten50 wrote a review Nov 2022
New Brunswick, Canada
5.0 of 5 bubbles
We cancelled our stay at “another” hotel on a schedule stop during our road trip, we were SO pleased to be able to get a reservation at this hotel by calling direct. The hotel was full, mostly with construction workers but we scored a room!
We found it easily just off the highway. The outside parking was limited but we did get a spot.
Hotel was very modern and clean. Fabulous desk staff! Nice breakfast in the morning…usually IHG stuff.
Close enough to walk to the casino for dinner and a drink….picked up snacks at the gas station on the walk back..
Made an other wise tense day very much more tolerable…
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrea Anderson, General Manager at Holiday Inn Express & Suites Chilliwack East, an IHG Hotel
Responded Nov 2, 2022
Hello kitten50, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Andrea A General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Andrea A
1 helpful vote
Yes, all guest rooms are supplied with a mini fridge!
dylanhproy wrote a tip Jul 2023
Fort McMurray, Canada14 contributions2 helpful votes
5.0 of 5 bubbles
"I would request a room facing away from the highway."
Read full review
sheripd wrote a tip Jun 2023
Kelowna, BC12 contributions
1.0 of 5 bubbles
"Government rate - Don't rely on the website to give you the correct information."
Read full review
missy8675309 wrote a tip Mar 2023
Smithers, Canada6 contributions3 helpful votes
5.0 of 5 bubbles
"Great room and exceptional staff!"
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Harold W wrote a tip Feb 2023
Victoria, Canada1,795 contribution277 helpful votes
5.0 of 5 bubbles
"parking large vehicles is off site to the north."
Read full review
AbbotsfordSunflower wrote a tip Jan 2023
Vancouver, Canada92 contributions105 helpful votes
5.0 of 5 bubbles
"Lots of parking"
Read full review
Not the right property for you?
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PRICE RANGE
C$222 - C$281 (Based on Average Rates for a Standard Room)
LOCATION
CanadaBritish ColumbiaChilliwack
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Holiday Inn Express & Suites Chilliwack East, an IHG Hotel - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Holiday Inn Express & Suites Chilliwack East, an IHG Hotel
Which popular attractions are close to Holiday Inn Express & Suites Chilliwack East, an IHG Hotel?
Nearby attractions include Character's Pub & Grill (1.1 km), Friendly Mike's Pub & Premium Liqour Store (0.4 km), and Chances (0.2 km).
What are some of the property amenities at Holiday Inn Express & Suites Chilliwack East, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Holiday Inn Express & Suites Chilliwack East, an IHG Hotel?
Guests can enjoy free breakfast and free instant coffee during their stay.
Is parking available at Holiday Inn Express & Suites Chilliwack East, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Chilliwack East, an IHG Hotel?
Conveniently located restaurants include Chilliwack Airport Restaurant, Jimmy J's Grill, and Hofstede's Country Barn.
Are there opportunities to exercise at Holiday Inn Express & Suites Chilliwack East, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Holiday Inn Express & Suites Chilliwack East, an IHG Hotel located near the city centre?
Yes, it is 0.8 km away from the centre of Chilliwack.
Are pets allowed at Holiday Inn Express & Suites Chilliwack East, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Holiday Inn Express & Suites Chilliwack East, an IHG Hotel?
Many travellers enjoy visiting Chilliwack Cemeteries (4.8 km).
Is Holiday Inn Express & Suites Chilliwack East, an IHG Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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