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Best Western Cowichan Valley Inn

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About
Location
Cleanliness
Service
Value
NEWLY RENOVATED *** We have just completed adding a brand new 3rd floor and refurbishing all of our original guest rooms. With an added elevator, brand new lobby, and fresh new furniture, we are excited to welcome guests into one of the most comfortable hotels in Duncan. We have an amazing full-service restaurant on-site with some of the best burgers on the Island with many other food items. Please call us for more information! We are excited to welcome you into our new property and we look forward to hosting you!
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Property amenities
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Wheelchair Access
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Free High Speed Internet (WiFi)
Meeting Rooms
Non-Smoking Hotel
Pool
Room Service
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Breakfast Available
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Room features
Non-Smoking Rooms
Suites
Air Conditioning
Family Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Safe
HOTEL CLASS
Hotel links
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Offers & Announcements:BOOK DIRECT & SAVE
Hotel packages
Location
Full view
Getting there
Victoria Intl Airport28 km
Nanaimo Airport29 km
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Reviews & more
267Reviews
56Photos
2Q+A
32Room tips
Traveller rating
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Hotel room was adequate. Location is a pain to head north from. Must drive back roads to get back on highway. Restaurant service was terrible and put a real damper on our visit. Totally ignored by two servers.
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Review collected in partnership with Best Western
My partner and I were bike touring on Vancouver Island with the intention of camping, but we ran out of daylight and energy and "pulled over" to the Best Western right outside of Duncan. We were happy to get a room last minute, but felt it was slightly expensive. We typically t
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Review collected in partnership with Best Western
very nice hotel recently renovated, upgrades are well done, 3 floor with king size beds great idea, however 3 nights off season cost $447 which is making it expensive to stay just for a leisurely weekend
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Review collected in partnership with Best Western
Stayed here while visiting family. They just re-opened after a major renovation, and I can say that the hotel looks better than ever. They have all new beds, furniture, carpets, so I felt like I was staying at a brand new hotel. My room was on the second floor and the elevator wa
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We went to the Cowichan Valley Inn Restaurant last Friday.The hotel
part of the building is under construction to enlarge the facilities. However the
Pub was open and serving meals. We had fairly good food. The atmosphere was
not to our liking and noisy customers. The nice restau
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Photo provided by managementBest Western Cowichan Valley Inn
Our Brand new King size Guest Rooms with a full 42'' HDTV.
Photo provided by managementBest Western Cowichan Valley Inn
Another picture of our 2 Queens Guest room!
Photo provided by managementBest Western Cowichan Valley Inn
Our standard 2 queens Guest Room. Gorgeous layout!
Photo provided by managementBest Western Cowichan Valley Inn
Our family suite continued - Very spacious for a family that needs it.
Photo provided by managementBest Western Cowichan Valley Inn
This is part of our standard family suite with 2 queen beds and a sofa bed. We replaced all of our linens, pillows, mattresses, and covers - Guests have been raving about their wonderful sleep!
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is there room to park an rv?
Unless your RV is a small motorhome, I would say no. However, I would call the hotel and get a more definitive answer.
0 votes
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Is the manager of this hotel the same one as the one who wrote a response on 7 April 2012 to a guest who reviewed this place back on 5 April 2012? If so, there is NO WAY I'm staying here with my large group. Wow, what a brutal response to a guest who took the time to write a thoughtful review. What ever happened to customer service? The manager's response was completely rude, ignorant and out of line. Sure wouldn't want to make any sort of complaint to him/her in fear of being verbally attacked! This is the worst response I've ever seen and I actually thought it was a joke at first! I'm sure I'll also get attacked for saying they were wrong to respond this way too 😱
Hello Lisa, My name is Bonnie and I just recently took over management of the Trip Advisor page for this hotel :). I am the current operations manager here and I just wanted to say that indeed, the review response previously made in the post you mentioned was very appalling! Management has completely changed since 2015. We are sincerely sorry that the review response online contributed to your decision to not stay with us. But one thing I can say with absolute confidence is that our family of staff here are absolutely wonderful and we will continue to aim for superior customer service in all areas! I know this answer is so late to when you posted, but we sincerely hope you will consider us in the near future. Warmly, Bonnie
0 votes
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"ask for the room with the view"
"bottom floor only"
"We have not had a bad one."
"good for business, very private"
"Second floor room at the back side was quiet, no road noise, and you can park at the back too."
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PRICE RANGE
US$122 - US$151 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western duncanduncan best western
LOCATION
CanadaBritish ColumbiaVancouver IslandDuncan
NUMBER OF ROOMS
64
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