Arrived after 8. Young lady at the desk was a trainee. Put us on the 3rd floor rather than the 4th as requested. Did not explain that it was an upgraded room until questioned. The “trainer” sat on his butt playing on a computer, offering no assistance. When we came down later to…
Every staff member we encountered made us feel like we are valued clients.The breakfast selection surpasses any other included breakfast buffet we have encountered elsewhere.The hotel is very modern, exceptionally clean and tastefully decorated.
Had a little trouble finding tis hotel, It was worth the trouble this hotel was clean, breakfast was good and staff very helpful. Kamloops is a beautiful city to visit. 200 characters is way to many for a review
I always stay here when I’m on business for the simple reason it’s a great hotel also it’s great services it offers and close to a number of nice restaurants all within a short drive or walk. The staff is always friendly and pleasant just an overall good experience.
I left forgot some non perishable items in the fridge when I checked out. It was 5 X 710 ml of pop plus an Energy drink. I called the next day to pick them up and was told that they were not found. Apart from this I found the property and the staff pleasant enough.
"Best room are those with king beds."
"Back rooms quieter, back parking area with rear door access gave easy access unloading luggage"
"Rooms at the rear provide the best views"
"We were on the third floor. It was very quiet. Nice view of the mountains from our room. We were in room 313."
"The hotel has good pet-friendly rooms."