The Holiday Inn Express Hotel Kamloops is furnished with our guests in mind. We invite you to experience our personalized service in stylish comfort. Whether you are traveling for business or during a British Columbia vacation, our award-winning Kamloops hotel's mission is to provide our guests with an unforgettable stay.
Given Kamloops's location at the juncture of a few major highways, the town has become a business hot spot in the British Columbia Interior. Our Kamloops hotel's location provides business travelers with quick and easy access to downtown.
The Holiday Inn Express Kamloops hotel is the perfect stop-off between the Rocky Mountains and Vancouver. The region offers a rich variety of geographical terrain, with mountains, lakes, rivers, and forests. Leisure guests will find no end to outdoor adventures near this British Columbia lodging.
Good hotel and a warm comfortable room for a ski vacation. They had a pool and hot tub. At the time of stay the hot tub was super hot and I informed the front desk clerk. The Breakfast was good and semi prefab, But there was eggs and fruit and coffee. Coffee ran out once. But that can happen in any hotel in the morning breakfast rush and the the breakfast staff remedied it. The eating area is relatively small but everyone works around each other. Staff were friendly and helpful
We stayed two nights at this hotel in February. The check in staff was helpful. Our room was quiet and the beds were okay. We had to get help with the T.V. but the staff was very helpful. Unfortunately the hot tub was a cold tub. My husband informed the desk and we were told that it would be fixed the next day. It wasn't. We complained again and we were offered money off our bill. Breakfast was good and the breakfast lady was excellent.
Stayed here November 13th and November 14, 2022. Paid 159 for the room plus a 25 pet fee plus taxes, so a bit over 200 dollars per night. No problem. Nothing's free anymore. Here's the problem though.... I had to crawl under a desk to unplug the TV so that I can plug in the coffee machine and once coffee done, crawl under the desk again to unplug the coffee machine to then plug back in the TV. No use for that. They can't afford an extension cord? So, morning of the 14th as I was leaving the hotel, I said to the person at the front desk, I don't like having to crawl under desks to unplug appliances to plug others. Can you have this fixed today as it's annoying. Of course, when I arrived back at my room around super time, nothing had been done. When I pay over 200 bucks a night, and I have to crawl under desks to change out power, that's when I say never again. You got me once, you won't get me twice.…
I frequently choose holiday inns as they tend to be comfortable. I found the ladies up front very nice and accommodating. The breakfast crew were very good keeping food topped up and everything clean. My issue is the overall quality of the hotel. We were in one room and the fridge didn’t work. We were to move to a different room but I noticed a blood stain on the carpet. Moved to another. There was a portable air conditioner and vented to the window with cardboard. Kinda ghetto. All the carpets were very stained. I have paid less for better. Very over priced. Needs a Reno. I paid way to much for this room.
We have stayed at this hotel since it opened its doors. We travel with a dog and there was a good place to walk pets. When we arrived in August, the exterior of the hotel appeared poorly taken care of. Flower beds had not been weeded, garbage cans were overflowing, pet area contained garbage (as well as pet poop). The pet room does not appear to have been renovated since the hotel opened. Add to this that the price had increased by at least $50 since our last stay. A disappointing experience and we won't be staying here again.
Stayed at the over priced HIE looking for a standard experience. Room was clean but they missed the mark on a few things that would have enhanced the experience. A did raise several issues as did other patrons and they had an excuse for everything. The hot tub was a cold tub and I was told there was no maintenance on duty ( tub was out for at least three days during the week). The parking lot had no lighting and was dark and did not feel safe( they said they were working on it). The side door would not accept the room key although the sign said use your card for entry.( employee said it was broken for awhile) Gate to the upstairs area was not working( front desk said it was broken and the patio was not open except you could go through the pool area to the patio. The room did not have enough towels so I had to track down the cleaning staff as no one answered the front desk phone.…
Was unimpressed with the hotel from the start. Rooms were very small compared to the other IHG hotels I had stayed in this entire trip. Breakfast was supposed to start at 630, and I was advised they were "a little late". Full breakfast was not laid out until 0730, and even then they did not have the variety of foods I had experienced at other IHG hotels. Staff did not seem to care. As the eggs and bacon looked completely disgusting, I didn't try it. They didn't put out any cinnamon buns as well - in all honesty I could be cranky as this comes as the last stop at the end of a cross country move, but overall I felt the service at this hotel was severely lacking and I would definitely not stay here again. Way way way too expensive for what you get.
Checked in after a long drive. Was very nice to be met by a most cheerful Chris T. Went out to pick up dinner and came back to power outage. Chris T at the front desk came to informed us of the outage with the suggestion we go for dinner to stay cool. He remained up and cheerful despite the challenging situation. Love the decor in the room. Shower had great water pressure making a pleasant surprise after a long day of driving.
We have always stayed in Holiday Inn but this was the most terrible experience we checked in for a one night stay in Kamloops after a long 9 hours drive we were tired and was so looking forward to this stay the room we checked in had bad stains on the carpet and a strange strong smell went to the checkin to discuss the issue and asked for the options he was of no help they didn’t change our room nor could do anything about the bad smell very disappointed with the quality and service of Holiday inn will never be wanting to stay there again😞😞
I stayed here at the beginning and end of my vacation, as it is a halfway stop. Most hotels have returned back to lobby coffee, I usually look forward to this, they had none. The following morning, I went to the lobby as it was still breakfast, and wanted a coffee. This is where I was supper annoyed, I’ve stayed at Holiday inn locations in many cities and this has been the ONLY location that DONES NOT offer coffee cream! That is such a morning staple! They only offer that crappy liquid CoffeeMate or milk. There was no regular coffee cream! What a joke! The also had really small paper cups and not even the “medium sized” cups with the holiday inn graphic. The little amenities such as body cream, shower cap and tips were different brands both times I was there. Lol In their little “snack shop” they also were selling the combs that you can request for Free! - the black Conair brand combs which I had once needed at a different location and received for free, this location was selling for $3.50. The location here is great, right off the highway, we’ll lit, close to the mall etc. Room was OK clean ( for a pet room). DEF needs the carpets washed, many stains but no smells. This hotel needs to focus on the little things, Please please, those of us who like a morning cup of Coffee need real cream not the fake coffeemate!…
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