Holiday Inn Express Kamloops, an IHG Hotel
1550 Versatile Drive, Kamloops, British Columbia V1S 1X4 Canada
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About
#15 of 55 hotels in Kamloops
Location
Cleanliness
Service
Value
The Holiday Inn Express Hotel Kamloops is furnished with our guests in mind. We invite you to experience our personalized service in stylish comfort. Whether you are traveling for business or during a British Columbia vacation, our award-winning Kamloops hotel's mission is to provide our guests with an unforgettable stay.
Given Kamloops's location at the juncture of a few major highways, the town has become a business hot spot in the British Columbia Interior. Our Kamloops hotel's location provides business travelers with quick and easy access to downtown.
The Holiday Inn Express Kamloops hotel is the perfect stop-off between the Rocky Mountains and Vancouver. The region offers a rich variety of geographical terrain, with mountains, lakes, rivers, and forests. Leisure guests will find no end to outdoor adventures near this British Columbia lodging.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Boating
Golf course
Kids stay free
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Shallow end in pool
Breakfast available
Breakfast buffet
Complimentary tea
Hiking
Skiing
Children Activities (Kid / Family Friendly)
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Baggage storage
Newspaper
Non-smoking hotel
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English
Location
55Somewhat walkable
Grade: 55 out of 100
22Restaurantswithin 1 km
6Attractionswithin 1 km
Contact
1550 Versatile Drive, Kamloops, British Columbia V1S 1X4 Canada
Getting there
Rental CarsSee all Kamloops car hire
450Reviews3Q+A66Room tips
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Good hotel and a warm comfortable room for a ski vacation. They had a pool and hot tub. At the time of stay the hot tub was super hot and I informed the front desk clerk. The Breakfast was good and semi prefab, But there was eggs and fruit and coffee. Coffee ran out once. But that can happen in any hotel in the morning breakfast rush and the the breakfast staff remedied it. The eating area is relatively small but everyone works around each other. Staff were friendly and helpful
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Date of stay: February 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed two nights at this hotel in February. The check in staff was helpful. Our room was quiet and the beds were okay. We had to get help with the T.V. but the staff was very helpful. Unfortunately the hot tub was a cold tub. My husband informed the desk and we were told that it would be fixed the next day. It wasn't. We complained again and we were offered money off our bill. Breakfast was good and the breakfast lady was excellent.
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Date of stay: February 2023
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Abdullah Tasin, General Manager at Holiday Inn Express Kamloops, an IHG Hotel
Responded 2 weeks ago
Hi Ed D, Thank you for the 4/5 review. We appreciate the time you take to leave a feedback for us. I apologize for the inconvenience with hot tub. We ended up needing a part that is not available and have to be ordered from an authorized vendor. I am glad you enjoyed your stay and hopefully we will have our hot tub running when you visit Kamloops next time. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here November 13th and November 14, 2022. Paid 159 for the room plus a 25 pet fee plus taxes, so a bit over 200 dollars per night. No problem. Nothing's free anymore. Here's the problem though.... I had to crawl under a desk to unplug the TV so that I can plug in the coffee machine and once coffee done, crawl under the desk again to unplug the coffee machine to then plug back in the TV. No use for that. They can't afford an extension cord? So, morning of the 14th as I was leaving the hotel, I said to the person at the front desk, I don't like having to crawl under desks to unplug appliances to plug others. Can you have this fixed today as it's annoying. Of course, when I arrived back at my room around super time, nothing had been done. When I pay over 200 bucks a night, and I have to crawl under desks to change out power, that's when I say never again. You got me once, you won't get me twice.…
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Date of stay: November 2022Trip type: Travelled on business
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Harmesh Borole, General Manager at Holiday Inn Express Kamloops, an IHG Hotel
Responded Jan. 31, 2023
Dear Christian L, Thank you for leaving us feedback surrounding your experience with the Holiday Inn Express Kamloops. We appreciate you choosing us for your lodging needs. We dedicate ourselves to providing a positive and excellent hotel experience, and I'm sorry that some aspects of your visit turned out otherwise. I shared your comments with the team to address this immediately. I am confident that they will take the appropriate steps to improve. We hope you can give us a chance to regain your trust and confidence in our service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
laraya c wrote a review Oct. 2022
I frequently choose holiday inns as they tend to be comfortable. I found the ladies up front very nice and accommodating. The breakfast crew were very good keeping food topped up and everything clean. My issue is the overall quality of the hotel. We were in one room and the fridge didn’t work. We were to move to a different room but I noticed a blood stain on the carpet. Moved to another. There was a portable air conditioner and vented to the window with cardboard. Kinda ghetto. All the carpets were very stained. I have paid less for better. Very over priced. Needs a Reno. I paid way to much for this room.
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Date of stay: October 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from IHG Service, Owner at Holiday Inn Express Kamloops, an IHG Hotel
Responded Nov. 13, 2022
Hi laraya c, We appreciate you for choosing the Holiday Inn Express Kamloops for your leisure stay. Providing an excellent level of hospitality and cleanliness is our topmost priority. I would like to offer our sincere apology for the issues you encountered during your time with us. Your honest review is very important, and I will share this with our appropriate hotel team to take necessary action to prevent any issues from reoccurring in the future. I hope we'll remain to be your dependable choice, as we promise to make your stay more memorable and exciting. Yours in hospitality, Melissa P Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have stayed at this hotel since it opened its doors. We travel with a dog and there was a good place to walk pets. When we arrived in August, the exterior of the hotel appeared poorly taken care of. Flower beds had not been weeded, garbage cans were overflowing, pet area contained garbage (as well as pet poop). The pet room does not appear to have been renovated since the hotel opened. Add to this that the price had increased by at least $50 since our last stay. A disappointing experience and we won't be staying here again.
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Date of stay: August 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from IHG Service, Owner at Holiday Inn Express Kamloops, an IHG Hotel
Responded Oct. 11, 2022
Hi Susan H, Thank you for leaving us feedback surrounding your experience with the Holiday Inn Express Kamloops. We appreciate you choosing us for your lodging needs. We dedicate ourselves to providing a positive and excellent hotel experience, and I'm sorry that some aspects of your visit turned out otherwise. I shared your comments with our hotel management to address this immediately. I am confident that they will take the appropriate steps to improve. We hope you can give us a chance to regain your trust and confidence in our service. Sincerely, Jesan T. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed at the over priced HIE looking for a standard experience. Room was clean but they missed the mark on a few things that would have enhanced the experience. A did raise several issues as did other patrons and they had an excuse for everything. The hot tub was a cold tub and I was told there was no maintenance on duty ( tub was out for at least three days during the week). The parking lot had no lighting and was dark and did not feel safe( they said they were working on it). The side door would not accept the room key although the sign said use your card for entry.( employee said it was broken for awhile) Gate to the upstairs area was not working( front desk said it was broken and the patio was not open except you could go through the pool area to the patio. The room did not have enough towels so I had to track down the cleaning staff as no one answered the front desk phone.…
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Date of stay: August 2022
Rooms
Service
Sleep Quality
Room Tip: View the room first.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from IHG Service, Owner at Holiday Inn Express Kamloops, an IHG Hotel
Responded Oct. 19, 2022
Hi J0hnusher, We appreciate you for choosing the Holiday Inn Express Kamloops for your leisure stay. I would like to offer our sincere apology for the issues you encountered during your stay with us. Your honest review is very important, and I will share this with our appropriate hotel team to take necessary action to prevent any issues from reoccurring in the future. I hope we'll remain to be your dependable choice, as we promise to make your stay more memorable and exciting. Yours in hospitality, Melissa P Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Was unimpressed with the hotel from the start. Rooms were very small compared to the other IHG hotels I had stayed in this entire trip. Breakfast was supposed to start at 630, and I was advised they were "a little late". Full breakfast was not laid out until 0730, and even then they did not have the variety of foods I had experienced at other IHG hotels. Staff did not seem to care. As the eggs and bacon looked completely disgusting, I didn't try it. They didn't put out any cinnamon buns as well - in all honesty I could be cranky as this comes as the last stop at the end of a cross country move, but overall I felt the service at this hotel was severely lacking and I would definitely not stay here again. Way way way too expensive for what you get.
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Date of stay: August 2022
Rooms
Service
Sleep Quality
Room Tip: Definitely not worth it for any room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Harmesh Borole, General Manager at Holiday Inn Express Kamloops, an IHG Hotel
Responded Sep. 1, 2022
Dear themusicalwanderer, Thank you for choosing our hotel and for taking the time to provide feedback about your experience. Holiday Inn Express provides the best lodging experience for every guest, and I'm sorry for the issues during your stay. I will personally follow up with the team on your experience and ensure that it is not repeated. We hope you can give us a chance to regain your trust and confidence in our service. Stay Safe!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Checked in after a long drive. Was very nice to be met by a most cheerful Chris T. Went out to pick up dinner and came back to power outage. Chris T at the front desk came to informed us of the outage with the suggestion we go for dinner to stay cool. He remained up and cheerful despite the challenging situation. Love the decor in the room. Shower had great water pressure making a pleasant surprise after a long day of driving.
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Date of stay: August 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Harmesh Borole, General Manager at Holiday Inn Express Kamloops, an IHG Hotel
Responded Sep. 1, 2022
Dear Jol69, Thank you so much for taking the time for reviewing your stay with us. We appreciate you choosing to stay with us during your visit to Kamloops. At IHG, we strive to ensure that every guest has memorable stay with us. We appreciate your kind comments about our cleanliness, breakfast and pool. We are looking forward to welcoming you again at the Holiday Inn Express Kamloops. Regards, Harmesh Borole
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have always stayed in Holiday Inn but this was the most terrible experience we checked in for a one night stay in Kamloops after a long 9 hours drive we were tired and was so looking forward to this stay the room we checked in had bad stains on the carpet and a strange strong smell went to the checkin to discuss the issue and asked for the options he was of no help they didn’t change our room nor could do anything about the bad smell very disappointed with the quality and service of Holiday inn will never be wanting to stay there again😞😞
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from IHG Service, Owner at Holiday Inn Express Kamloops, an IHG Hotel
Responded Aug. 21, 2022
Hi Safari794642, Thank you for choosing our hotel and for taking the time to provide feedback about your experience. Holiday Inn Express provides the best lodging experience for every guest, and I'm sorry for the issues during your stay. I will be sharing your feedback with our hotel management for review. I've also sent you a private message to discuss this further. We hope you can give us a chance to regain your trust and confidence in our service. Stay Safe! Carl J. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here at the beginning and end of my vacation, as it is a halfway stop. Most hotels have returned back to lobby coffee, I usually look forward to this, they had none. The following morning, I went to the lobby as it was still breakfast, and wanted a coffee. This is where I was supper annoyed, I’ve stayed at Holiday inn locations in many cities and this has been the ONLY location that DONES NOT offer coffee cream! That is such a morning staple! They only offer that crappy liquid CoffeeMate or milk. There was no regular coffee cream! What a joke! The also had really small paper cups and not even the “medium sized” cups with the holiday inn graphic. The little amenities such as body cream, shower cap and tips were different brands both times I was there. Lol In their little “snack shop” they also were selling the combs that you can request for Free! - the black Conair brand combs which I had once needed at a different location and received for free, this location was selling for $3.50. The location here is great, right off the highway, we’ll lit, close to the mall etc. Room was OK clean ( for a pet room). DEF needs the carpets washed, many stains but no smells. This hotel needs to focus on the little things, Please please, those of us who like a morning cup of Coffee need real cream not the fake coffeemate!…
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: Bring your own coffee cream. Hot tub was out of service at both the beginning and still at the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Abdullah Tasin, General Manager at Holiday Inn Express Kamloops, an IHG Hotel
Responded Jul. 29, 2022
Hi Karlalaperl, Thank you sharing your experience and feedback with us. Suggestions has been noted and management has been informed about it as well. We care about our guests and we will work on getting our guest experience better, thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$107 - US$173 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express - kamloops hotel kamloops, holiday inn kamloops
LOCATION
CanadaBritish ColumbiaKamloopsAberdeen
NUMBER OF ROOMS
81
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Frequently Asked Questions about Holiday Inn Express Kamloops, an IHG Hotel
Which popular attractions are close to Holiday Inn Express Kamloops, an IHG Hotel?
Nearby attractions include Cascades Casino Kamloops (0.2 km), Lil' Monkey's Treehouse Indoor Playground (1.1 km), and Aberdeen Mall (0.8 km).
What are some of the property amenities at Holiday Inn Express Kamloops, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express Kamloops, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express Kamloops, an IHG Hotel?
Guests can enjoy free breakfast and complimentary tea during their stay.
Is parking available at Holiday Inn Express Kamloops, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Kamloops, an IHG Hotel?
Conveniently located restaurants include Romeo’s Kitchen + Spirits, Gui Korean BBQ, and Arigato Sushi.
Are there opportunities to exercise at Holiday Inn Express Kamloops, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express Kamloops, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express Kamloops, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Is Holiday Inn Express Kamloops, an IHG Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.