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Holiday Inn Express & Suites Kelowna - East

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1620 Powick Rd., Kelowna, British Columbia V1X 7G5 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (55)
Room & Suite (18)
Dining (10)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites Kelowna - East
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 35 hotels in Kelowna
Location
Cleanliness
Service
Value
Travellers' Choice
Proudly introducing the new Holiday Inn Express & Suites Kelowna in the heart of Kelowna, BC. Conveniently located just off Highway 97, our beautiful 120 room hotel is minutes from downtown Kelowna, Okanagan Lake and the Kelowna International Airport. We are steps away from many major businesses, shopping and a great variety of restaurants. Our central location awards guests easy access to championship golf courses as well as world class wineries. Whether you’re looking for a family-friendly holiday, a romantic getaway or a weekend with friends, our Holiday Inn Express & Suites in Kelowna is a great choice. Guests can enjoy a wide range of amenities including our complimentary hot breakfast featuring our signature cinnamon rolls. Holiday Inn Express & Suites Kelowna has everything you need to get out there rested, refreshed and ready for anything. Stay Smart and get ready to be your best.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Free airport transportation
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
95Reviews5Q+A7Room tips
Traveller rating
  • 59
  • 20
  • 7
  • 5
  • 4
Time of year
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Popular mentions
Holt wrote a review Feb. 2021
3 contributions2 helpful votes
We were so impressed by the service at this beautiful new hotel! Mickey in the brekfast area was exceptional, super funny, happy to serve you! (delish brekfast!) Young fellow at the front desk was really quick to come and help us with a minor issue in our room. Gym and pool area great too! We will be back.
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Date of stay: February 2021
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KimJackC wrote a review Oct. 2020
BC47 contributions12 helpful votes
The staff was very friendly and welcoming, the two gentlemen serving breakfast were a breath of fresh air, great way to start the day. The room was very spacious, clean and well laid out. To bad the shower was not very good, not a great start to the day and our toilet was backing up and the front desk didn't show much interest. I would recommend staying on the top floor so no one is above you.
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Date of stay: October 2020
Value
Location
Service
Room Tip: Choose the top floor, no one above you.
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Response from IHG Service, Owner at Holiday Inn Express & Suites Kelowna - East
Responded Oct. 25, 2020
Hi KimJackC, Thank you for choosing to stay with us and for posting a candid review. I was very concerned to read your comments regarding the shower, toilet condition, and front desk service. I understand your dismay and I am sorry. This is not the frictionless experience that we wanted for all our guests. I will make sure to share your comments with our team for the necessary improvements needed on our end. I appreciate you as our guest and I still hope you would give us another chance in the future. Orlando A. Case Manager IHGService
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TAB2014 wrote a review Oct. 2020
Burnaby, Canada609 contributions51 helpful votes
+1
Excellent bran new hotel with beautiful decoration and friendly staff at any place. At reception : Manmeet and Mickey were so helpful to us. Rooms are spacious , clean, and very quiet at any time . No matter the COVID current situation they follow all the protocol of sanitation and still offering a nice breakfast . At the restaurant the staff was so friendly and professional as well . We also enjoyed the swimming pool and jacuzzi. Highly recommend this nice hotel
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Date of stay: October 2020
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gathdd wrote a review Sep. 2020
Sooke, Canada41 contributions15 helpful votes
We have spent 6 nights at the hotel. The room was big, very clean, and with a lot of natural light. The staff at the front desk are friendly and wear face masks. You have 2 options for breakfast - in the dining area and you can get a tray and take the food to your room. Wi-Fi is fast, and parking is free. The gym is excellent, big and with sanitizers and wipes.
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Date of stay: September 2020
Rooms
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LHRLHR wrote a review Sep. 2020
White Rock, Canada83 contributions59 helpful votes
Stayed two nights on a short holiday trip. Arrival receptionist, the assistant manager, was very friendly and knowledgeable. Property is new and is well designed. Our room was larger than expected with a very comfortable king size bed. Spotlessly clean everywhere. The spa/hot tub was fine the first day but uncomfortably cold after that. Air conditioning in room was quite noisy and either kept the room freezing or too hot...the compressor never kicked it automatically. Breakfast the second day was a disaster...very little food. They blamed their supplier. No excuse for a hotel to run low on food when it is included in the price. We felt there should have been a refund or other compensation offered considering the high room rate of $180/night for a Holiday Inn Express.
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Date of stay: September 2020Trip type: Travelled with family
1 Helpful vote
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Response from IHG Service, Owner at Holiday Inn Express & Suites Kelowna - East
Responded Sep. 26, 2020
Hi LHRLHR, Thank you for taking your time to write a review because this is one of the ways that let us know where we need to improve. We are thrilled to hear your kind words about our staff and the spotlessly clean rooms. Your comments about the room air conditioning unit, the hot tub and the breakfast will not go unnoticed as I have shared them with our management teams, so they can check on lapses that need additional attention. Again, thanks for staying with us. We welcome the opportunity to provide you with a stay better than your last. Sincerely, Connie D Case Manager IHGService
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PRICE RANGE
US$98 - US$195 (Based on Average Rates for a Standard Room)
LOCATION
CanadaBritish ColumbiaOkanagan ValleyKelownaCentral City
NUMBER OF ROOMS
120
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Frequently Asked Questions about Holiday Inn Express & Suites Kelowna - East
Which popular attractions are close to Holiday Inn Express & Suites Kelowna - East?
Nearby attractions include Xperience Kelowna Escape - Escape Room & Virtual Reality Arcade (0.9 km), EXIT Kelowna (0.4 km), and Simplex Sportszone (0.3 km).
What are some of the property amenities at Holiday Inn Express & Suites Kelowna - East?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Holiday Inn Express & Suites Kelowna - East?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Kelowna - East?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Kelowna - East?
Conveniently located restaurants include JOEY Kelowna, Cactus Club Cafe Banks Road, and Bluetail Sushi Bistro.
Are there opportunities to exercise at Holiday Inn Express & Suites Kelowna - East?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Holiday Inn Express & Suites Kelowna - East have an airport shuttle?
Yes, Holiday Inn Express & Suites Kelowna - East offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Express & Suites Kelowna - East?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express & Suites Kelowna - East?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express & Suites Kelowna - East offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Holiday Inn Express & Suites Kelowna - East?
Many travellers enjoy visiting Father Pandosy Mission (5.6 km).