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2656 Highway 97 N, Kelowna, British Columbia V1X 4J4 Canada
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Traveller (108)
360
Panoramas (10)
Room & Suite (459)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
  • Individually wrapped toiletries
Updated 20-07-21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Comfort Suites Kelowna
Updated 20-07-21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 36 hotels in Kelowna
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
One of Kelowna's Newest Hotels! The Comfort Suites offers gold award winning guest services and spacious contemporary decor. All suite hotel with FREE hot breakfast, indoor waterslide and splash pool, FREE wireless internet, cardio and business centre. Collect reward points for more free stays! Top awards for Trip Advisor in Kelowna and top 15 in Canada for Trip Advisor. Great Place to Stay:Great Rooms & Great Staff. - Comfort Suites Your Central Location to Kelowna and Okanagan Valley. Ski, Golf, Wine Business - Enjoy your time at the Comfort Suites.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Horseback riding
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Currency exchange
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Telephone
Iron
Coffee / tea maker
Microwave
Flatscreen TV
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English, Spanish, Filipino
Hotel links
Special Offer:Book Direct For Lowest Price!
1019Reviews10Q+A100Room tips
Traveller rating
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Popular mentions
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Most Recent
lesley_stevens wrote a review Oct. 3
Edinburgh, United Kingdom16 contributions25 helpful votes
My husband and I stayed one night in this hotel. Bed was comfy but the room was a little tired. Free breakfast was not so good. Dining room is too small and congested. Food was not great, tasteless pastries, and hot selection was disappointing. Too many people trying to access a small area for food. Wouldn't stay here again as it was full of kids, no doubt the pool being the attraction for them.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Carla GM, General Manager at Comfort Suites Kelowna
Responded 2 days ago
Thank you so much for your comments regarding your stay with us. I am so sorry that the breakfast was not to your liking. Many guests do love our free morning breakfast (waffles); I am sorry if the breakfast bar was crowded during the sold out time. May I wish you all the best always. Happy Trails, Kind regards Carla Carlson General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Melissa wrote a review Apr. 2022
Cochrane, Canada83 contributions50 helpful votes
Hotel's Favourite
Our family stayed here for two nights on a mini vacation. The location was great. It was within walking distance to food and local amenities. There were some restrictions on pool pool use due to lingering COVID restrictions; however, we were able to use the pool twice at times that worked for us. I saw a housekeeper scrubbing the pool area down and she did a great job. Rooms were clean and comfortable. The staff was quite friendly. The only minor downside is there is only one staff member on in the evening so if you are missing something in your room you will have to go down and get it yourself.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from CSK GM, General Manager at Comfort Suites Kelowna
Responded Apr. 26, 2022
Thanks so much for taking the time to share your comments on Trip Advisor. We appreciate all your kind comments and I am pleased too that you noticed our public cleaners. I will ensure to pass along your comments. Thanks once again- and may i wish you all the best always, kind regards Carla Carlson General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
gm007 wrote a review Oct. 3
1 contribution
They could not provide a proper comforter in the room when it was booked for 4 guests. There was only one comforter and one small blanket (which was not sufficient for 2 people). They did not have extra blanket and comforter mentioning they ran out of it. we really struggled as a family. Why should they book room for 4 people, when they cannot provide blanket/comforter. Breakfast was good and lady accomodated our requests well. pool was good with slide and kids enjoyed that. They also have paid electric charger
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Date of stay: September 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Carla GM, General Manager at Comfort Suites Kelowna
Responded 2 days ago
Thank you so much for taking the time to review our hotel on Trip Advisor. I am so pleased that you enjoyed the morning hot breakfast and happy to hear that your children loved the pool and slide. May I wish you all the best Kind regards Carla Carlson General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Paulshappy wrote a review Oct. 1
Courtenay, Canada3987 contributions1155 helpful votes
+1
The Comfort Suites in Kelowna absolutely 'checked every box' on my wishlist of hotel amenities, and I will recommend this place to everyone! Not only was the reception amazing, on top of the low price they also gave me a discount for being a Retired Canadian Military Member...WELL DONE AND THANK YOU! Clean, large rooms. Soft towels and linens. Snack shop and Business Center. Lovely pool, slide and hot tub. Delicious FREE breakfast...I can seriously go on with this list, but I think you get the point. Do yourself a favour and just stay here, you won't be disappointed. Happy Travels, Paul
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Date of stay: September 2022
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Carla GM, General Manager at Comfort Suites Kelowna
Responded 2 days ago
Thank you so much for providing such a wonderful review of our hotel. I am so pleased that you enjoyed your stay. We truly appreciate your service! May we wish you all the best always, Kind regards Carla Carlson General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dennis K wrote a review Sep. 2022
1 contribution
Always here absolutely great service thank you staff It's always clean as well . There's a pool, gym and many amenities for you and your family. Anyways a I love it here and that's I have to say Thanks
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Carla GM, General Manager at Comfort Suites Kelowna
Responded 2 days ago
Thank you so much for taking the time to share your comments with Trip Advisor. We are so thrilled to have you stay with us- Welcome Back! All the best Kind regards Carla Carlson General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Samantha P wrote a review Sep. 2022
1 contribution
Everything was perfect! Service was lovely and the room was clean and comfortable! Breakfast was amazing with fresh make your own waffles!! Definitely recommend for couples, families with children (The pool looked super fun!) and solo travellers!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Andrea B wrote a review Aug. 2022
Red Deer, Alberta, Canada3 contributions
Fantastic stay. Room was very clean, and comfortable. Everyone was so friendly, and amazing with my puppy. Thank you for making us feel so welcome..This was my first vacation ever, and I will definitely be making it a regular occurrence for Charlie and I!
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Date of stay: August 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tania wrote a review Aug. 2022
Medicine Hat, Canada11 contributions
We stayed at the hotel 3 nights for a family reunion and liked the clean,comfortable room with queen bed and separate sitting area. The front desk staff were very friendly and although we didn't utilize the pool, it seemed to be very popular. The complimentary breakfast included a pancake machine, yogurt, sausages, scrambled eggs, toast, English muffins, cereal, coffee and juice. Our only request would be to have fresh fruit available from the Okanagan.
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: Parking in the lot is limited if you are there later in a weekend night.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from CSK GM, General Manager at Comfort Suites Kelowna
Responded Aug. 23, 2022
Thank you so much for taking the time to share your comments with Trip Advisor. I am so pleased that you enjoyed your stay with us and that your found our front desk team to provide best guest services. Thanks too for the suggestions. We hope to see you on your next family reunion. - all the best always, Kind regards Carla Carlson General Managr
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SammytheEagle wrote a review Jul. 2022
Winnipeg, Manitoba137 contributions197 helpful votes
We had booked with this hotel due to a family wedding. We had a king suite, The room was spacious, clean and well stocked, bed and linens were comfortable, the hot breakfast was decent. The staff that I dealt with were all pleasant, courteous and efficient. I would certainly consider staying here again.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from CSK GM, General Manager at Comfort Suites Kelowna
Responded Aug. 23, 2022
Thank you so much for the wonderful comments regarding your stay with us. We are so pleased that you enjoyed your time with us and so appreciate your kind remarks regarding our hotel team. They truly do try their best to provide the best os services; thank you for acknowledging them. May I wish you all the best and hope to see you again- Kind regards Carla Carlson GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
S Mackenzie wrote a review Jun. 2022
1 contribution
The rooms were clean, and the amenities were nice. The shower was terrible, don't expect to have a decent shower here. The iron was broken. The staff is rude. They closed the breakfast 20 minutes earlier than the listed time. We asked the front desk about it and they rudely refused to acknowledge the actual time. Given the service, I felt the hotel is overpriced.
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from CSK GM, General Manager at Comfort Suites Kelowna
Responded Aug. 23, 2022
Thank you for taking your time to share your comments with Trip advisor. I am so sorry that you stay was not the best; more often we are recognized for great services and service excellence from our front desk team. I will ensure to meet with all of our team to see how we can make improvements. May I wish you all the best always Kind regards Carla Carlson GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$112 - US$159 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort suites kelowna hotel kelowna
LOCATION
CanadaBritish ColumbiaOkanagan ValleyKelownaHighway 97
NUMBER OF ROOMS
83
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Frequently Asked Questions about Comfort Suites Kelowna
Which popular attractions are close to Comfort Suites Kelowna?
Nearby attractions include EXIT Kelowna (1.0 km), Energyplex (1.1 km), and Arcadia Virtual Reality Lounge (1.1 km).
What are some of the property amenities at Comfort Suites Kelowna?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Comfort Suites Kelowna?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Suites Kelowna?
Guests can enjoy free breakfast during their stay.
Is parking available at Comfort Suites Kelowna?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Suites Kelowna?
Conveniently located restaurants include JOEY Kelowna, Cactus Club Cafe Banks Road, and Bluetail Sushi Bistro.
Are there opportunities to exercise at Comfort Suites Kelowna?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Comfort Suites Kelowna?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Comfort Suites Kelowna?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Comfort Suites Kelowna offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Comfort Suites Kelowna?
The staff speaks multiple languages, including English, Spanish, and Filipino.