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Comfort Suites Kelowna

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GreenLeadersSilver level
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Comfort Suites Kelowna
Comfort Suites Kelowna
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584 Reviews from our TripAdvisor Community

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Showing 579: English reviews
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Reviewed yesterday NEWvia mobile

My friend and I stayed here for our girls' trip to Kelowna-it was awesome! The staff were amazing-really friendly and helpful! They gave us tips on things to do in Kelowna and kindly supplied us with bubble wrap and packing tape so we could transport the wine that we bought home safely. The complimentary breakfast is delicious and we paid...

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Helpful?
Thank Shasanna B
Maple Ridge, Canada
Reviewed 2 days ago NEW

This place is a classic. Although rather expensive during high season, it's a steal off-season. Nice big rooms, they have a nice pool. I mean, there's not much to whine about. Except this time there was lots of hair on the bathroom floor. Not gonna rant about it, as it's always been super clean. Definitely a good choice and very...

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Helpful?
Thank Sylvain F
Carla C, General Manager at Comfort Suites Kelowna, responded to this review

Thank you so much for your repeat stays and sharing your experience on trip Advisor. I am sure you are aware that our housekeepers wear hair nets and our head housekeeper checks rooms before arrivals- I am truly sorry this was missed. However, sincerely, I have looked at all our records and could not find your concerns reported to any...

Reviewed 6 days ago NEWvia mobile

Worked in the service industry and trades for over 30 years and the quality of our stay, and cleanliness were top notch. The gentleman at the front desk named Lee went above and beyond. Great place to stay.

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Helpful?
Thank Jeremy B
Carla C, General Manager at Comfort Suites Kelowna, responded to this review

Thank you so very much for sharing your experience on Trip Advisor.Sowonderful to receive you accolades for Lee- he consistently provides amazing guest services- and we are so proud that is apart of our Comfort Suites Team. Thank you ever so much and I truly hope that we are able to welcome you back to the Comfort Suites on your...

Kamloops, British Columbia
Reviewed 1 week ago

Staff are always friendly and helpful. Very comfortable and clean. I stay here almost every week and highly recommend this accommodation. Special thanks to Lee for helping me on the billing question on a Sunday morning!

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Helpful?
Thank hrgrieve
Carla C, General Manager at Comfort Suites Kelowna, responded to this review

Thank you ever so much for your kind words and accolades for our Comfort Suites Team. I agree, Lee truly does provides efficient and friendly services and is very helpful on billing. I am so pleased that you have found our hotel to be your home away from home- it is always nice to be able to have wonderful "family"...

Reviewed 1 week ago

Great staff. Very helpful with Park and Fly option. Super helpful when air Canada cancelled flights. Kathy very pleasant and helpful,easy to talk to about any questions or concerns. Asset to this hotel in my opinion.

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Helpful?
Thank brittany k
Carla C, General Manager at Comfort Suites Kelowna, responded to this review

Thank you so much for taking the time to share you comments on Trip Advisor. I am so pleased that you were able to talk with Kathy and found her helpful; Thank you so much for the postive comments as the entire team does truly provide the best guest services. I am glad to that you enjoyed your Stay and...

Eugene, Oregon
Reviewed 1 week ago via mobile

The entrance to the hotel is on a side street and not off the main Street. Upon arrival the lobby was raucous with hockey players laughing and drinking? The tiny pool was full of kids. Check in was fast and pleasant. The elevator seemed tired. The hallways were banged up... maybe from hockey equipment. Amenities were OK. Room was nice.

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Helpful?
Thank RFA2249
Carla C, General Manager at Comfort Suites Kelowna, responded to this review

Thank you so very much for taking the time to share your comments on Trip Advisor. I will ensure to follow up with our front desk team regarding your feedback with respect to the team- I truly do apologize. Thanks ever so much for your objective comments- and we truly do hope to be able to welcome you back to...

Summerland, Canada
Reviewed 2 weeks ago

Staff very friendly, helpful - room was very clean and comfortable and quiet. The breakfast was more than expected and very, very good. Sausages were the best ever. Hotel is only minutes away from everything. No complaints. Definately, would stay again.

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Helpful?
Thank irvandrona
Carla C, General Manager at Comfort Suites Kelowna, responded to this review

Thank you so much for taking the time to share your comments on Trip Advisor. It was our pleasure to provide you with a great stay and delicious sausages. Would love to be able to welcome you back to Kelowna anytime- don't wait for any water concerns- it truly would be our pleasure. For now, may I wish you all...

Osoyoos, Canada
Reviewed 2 weeks ago

This place is still the best stay in Kelowna. Big clean rooms, super easy and fast check in and out. Friendly and outstanding service,.... could not be more helpful with any questions. If you you want to treat your significant other, book room 431. You will be amazed at the size of the room and what it has to offer....

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Helpful?
Thank arnad11
Carla C, General Manager at Comfort Suites Kelowna, responded to this review

Wonderful recommendation. Thank you ever so much for sharing your comments on Trip Advisor. I am so pleased that you found our premier suite to be amazing as it provides the two rooms, fireplace and vaulted ceilings- It truly is a great value. I am so pleased you found our team to provide outstanding guest services. We hope to be...

Kelowna, Canada
Reviewed 2 weeks ago

I just LOVE a good value find! This hotel skyrocketed past my expectations! The rooms are bigger (even the standard ones) than any Kelowna hotel in it's category, plus its newer, has incredible staff, and one jaw dropping honeymoon suite!! This hotel is for: - People who want space in their room - People who need to be close to...

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Helpful?
1Thank KashleeAndTrevor
Carla C, General Manager at Comfort Suites Kelowna, responded to this review

WOW- I cannot express how thrilled we are for all the time you have taken to share your experience on Trip Advisor and Face Book. I think the best part is that - your stay was unbeknownst to us- so you experienced the "Real Deal" . Thanks ever so much and I am so pleased that you "LOVED this hotel...

Burns Lake, Canada
Reviewed 3 weeks ago

Nice place to stay easy access to Hwy and close to everything, room clean and comfy, Continental Breakfast very nutritious, coffee and many options to pick form like fruit cereal , bread etc. Well maintain swimming pool and plenty of towels, exercise room clean and inviting to use. Over all hotel sharp and clean

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Helpful?
Thank Mich'el M
Carla C, General Manager at Comfort Suites Kelowna, responded to this review

Thank you so much for taking the time to share your comments on Trip Advisor. I am so pleased that you found the hotel to be sharp and clean and the additional facilities inviting. I do wish you all the best of success for your search in Kelowna- and we hope to welcome you back on any mini staycations or...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
One of Kelowna's Newest Hotels! The Comfort Suites offers gold award winning guest services and spacious contemporary decor. All suite hotel with FREE hot breakfast, indoor waterslide and splash pool, FREE wireless internet, cardio and business centre. Collect reward points for more free stays! Top awards for Trip Advisor in Kelowna and top 15 in Canada for Trip Advisor. Great Place to Stay:Great Rooms & Great Staff. - Comfort Suites Your Central Location to Kelowna and Okanagan Valley. Ski, Golf, Wine Business - Enjoy your time at the Comfort Suites. ... more   less 

Additional Information about Comfort Suites Kelowna

Address: 2656 Highway 97 N, Kelowna, British Columbia V1X 4J4, Canada
Region: Canada > British Columbia > Okanagan Valley > Kelowna
Price Range: $124 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Suites Kelowna 3*
Number of rooms: 83
Reservation Options:
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Also Known As:
Comfort Suites Kelowna Hotel Kelowna
Comfort Suites Kelowna Okanagan Valley
Hotel Style:
#1 Family Hotel in Kelowna
#2 Romantic Hotel in Kelowna
#3 Business Hotel in Kelowna
#4 Green Hotel in Kelowna
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Kelowna staff and other travellers.
5 questions
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Naples, Florida
9 months ago
Markham, Ontario, Canada
Britsh Columbia

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Questions? Get answers from Comfort Suites Kelowna staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our 4th floor room was very quiet and comfortable.”
 of 5 bubbles irvandrona, 6 Mar 2017 | Read review
“431 all the way”
 of 5 bubbles arnad11, 6 Mar 2017 | Read review
“I don't even want to give up my secret, but book the Honeymoon Suite and thank me later!”
  • Honeymoon Suite Fridge and Microwave
  • Honeymoon Suite
  • Honeymoon Suite walk in shower
  • Honeymoon Suite
  • Honeymoon Suite Living Area with Fireplace
  • Honeymoon Suite chaise and tub in bedroom
  • Honeymoon Suite Bedroom
  • Honeymoon Suite
 of 5 bubbles KashleeAndTrevor, 5 Mar 2017 | Read review
“All rooms are large and the 1 bedroom was great for a family of 5.”
 of 5 bubbles TanTap1965, 23 Feb 2017 | Read review
“If you'd like a quiet room, ask for one on the top floor at the far end opposite the highway. ”
 of 5 bubbles goin4luxury, 17 Jan 2017 | Read review
5 of 5