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Holiday Inn Express Kelowna

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#14 of 34 Hotels in Kelowna
Certificate of Excellence
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Holiday Inn Express Kelowna
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440 Reviews from our TripAdvisor Community

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Showing 432: English reviews
Oakville, Canada
Level Contributor
218 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 2 weeks ago

Great location. Easy to walk to spots for dinner. Hotel staff very friendly. Room clean; bed soft but comfortable. Bathroom very clean. Breakfast area well stocked with good selection and very clean. Would certainly recommend staying here.

Thank JarMarJHM
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 weeks ago

I am back at this hotel again and this time stayed for 15 nights. From checking in all the way through to staff that serviced my room, everyone is extremely friendly and makes one feel right at home. Small surprises to make you feel special is what puts this hotel miles above the rest. Ill be back

Thank Casper V
Philadelphia, Pennsylvania
1 review
Reviewed 2 weeks ago via mobile

Hi, I recently stayed at the Holiday Inn Express in Kelowna, BC, from November 10th to the 14th. The service was excellent! Every aspect was complete and done on time. The GM Brent Lavery was a professional and demonstrated his ability to accommodate my request. I have been a member since 2004 of IHG, and Brent made my stay very... More 

Thank Robert H
Chilliwack, Canada
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 weeks ago

the hotel staff is very helpful and friendly. the breakfast was tasty and actually stocked gluten free bread:) but the beds are very soft. If you like a soft bed you are in luck but if not then you will sleep badly. the rooms are warm but you can turn on the air conditioning. very centrally located, easy walk to... More 

Thank Shkos
IHGService, Guest Relations Manager at Holiday Inn Express Kelowna, responded to this review

Dear Shkos, Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you found our customer and breakfast service great and... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

I have been taking volleyball teams to Kelowna for years. I always ask to be booked at this hotel. They have always given us a great team discount and the breakfast makes taking a team there very easy. This year when our bus wouldn't start in the morning, i was amazed when one of the maintenance staff (Rob?) went out... More 

1 Thank Brad K
Vancouver, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 October 2016

I was a loyal customer of the Holiday Inn Express Kelowna for many years. However my most recent stay was my last. I stayed for 1 night on Sept 17th. On our drive home (2 hours away) the following day I realized I had forgot an item in our room I knew exactly where I had left the item and... More 

Thank B H
MartinRDM, Rooms Division Manager at Holiday Inn Express Kelowna, responded to this review

Dear B H, I am sorry about your less than stellar experience on your most recent stay at our hotel. Clearly, we need to review the processes in place in handling lost and found items so that you, our guest do not have to call a few times. If you would be so kind to provide myself with more information,... More 

Kamloops, Canada
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 October 2016 via mobile

Stayed here for 6 weeks for business. Overall everything was fine but not everything was great. In my past experience when I have been at a place for an extended stay the staff have made a point of connecting with me but here that was not the case. No one was rude or unfriendly but the last day seemed the... More 

Thank BCMeatNPotatoes
MartinRDM, Rooms Division Manager at Holiday Inn Express Kelowna, responded to this review

Dear BCMeatNPotatoes, Please allow me to thank you for staying with us for 6 weeks. I appreciate you choosing our hotel to stay at in Kelowna for such an extended period. BCMeatNPotatoes, I am sorry that you felt that there was no connection established during your stay. That is certainly not our intention. As Hospitality Professionals, we strive to strike... More 

Calgary, Canada
1 review
Reviewed 17 October 2016

Felt this hotel is over priced for it's age. Carpets, wall coverings in rooms and common areas need to be updated. This is a good location, across from shopping and on the highway. Staff were very helpful, courteous and check in and out was efficient

Review collected in partnership with Amoma.com

Thank ruthgE9100NI
MartinRDM, Rooms Division Manager at Holiday Inn Express Kelowna, responded to this review

Dear ruthgE9100NI, Thank you for choosing our hotel over our competitors in the Kelowna market. I appreciate your business. As well, thank you for your feedback. Indeed, our building is well taken cared of, I am glad that you noticed the effort that our team puts in maintaining our property. Also, we will be embarking on a property improvement plan... More 

Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 October 2016

The hotel is clean and accessible. The WiFi SUCKS! so if you require this for work, do not bother staying here. The breakfast was fair. I wish they would use china plates not paper (personal preference).

Thank MozzieBear
MartinRDM, Rooms Division Manager at Holiday Inn Express Kelowna, responded to this review

Dear MozzieBear, Thank you for staying with us here at Holiday Inn Express Kelowna and for providing your feedback here on TripAdvisor. I am glad that you found our hotel to be clean and accessible. Please do accept my apologies with regards to the challenges with the wifi connection whilst you were here. We have since rectified the issue that... More 

Vancouver, B.C. Canada
Level Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 October 2016 via mobile

Your typical Holiday Inn with fast check in and friendly staff. The free breakfast was good. Fun pool for the kids including a slide and hot tub. Very good location close to major stores and lots of restaurants within walking distance.

Thank westvaner
MartinRDM, Rooms Division Manager at Holiday Inn Express Kelowna, responded to this review

Dear westvaner, Please accept my gratitude for choosing to stay at the Holiday Inn Express Kelowna and for taking the time to share your experience with other travelers here on TripAdvisor. It gives us great pleasure knowing that you enjoyed what our hotel has to offer. Best Regards, Martin Wright, Rooms Division Manager martin.wright@whg.com More 

160 photos of this hotel

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Room/Suite (62)
Hotel & Grounds (20)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Kelowna HotelOur downtown Kelowna hotel, conveniently located on Highway 97, is located in the heart of Kelowna but still close to championship golf courses, world-class wineries as well as great shopping.Business travelers will certainly appreciate the hotel's proximity to the Kelowna International Airport. Kelowna is home to many championship golf courses including Gallagher's Canyon, Predator Ridge and the Harvest Golf Club. Our hotel in Kelowna has an assortment of amenities for the business traveler, including free high-speed Internet access, a business centre and a meeting room that's ideal for up to 35 people.We provide guests who are looking for comfort and value with the smart choice for lodging. Vacationers to Kelowna will find that we offer excellent ski packages to Big White ski resort. The Okanagan Valley's wineries host spring and fall wine festivals that are always popular. Guests will be able to wash away their worries as they walk along Okanagan Lake or through one of the many orchards. Our hotel is the perfect leisure vacation choice.With 190 guest rooms, including executive king rooms and two Jacuzzi suites, there are plenty of options for our patrons to choose from when staying in our hotel. Kelowna is a great travel destination for anyone looking for natural beauty in a relaxing environment that is perfect for business or leisure. ... more   less 

Additional Information about Holiday Inn Express Kelowna

Address: 2429 Highway 97 N, Kelowna, British Columbia V1X 4J2, Canada
Region: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Price Range: $138 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Kelowna 2.5*
Number of rooms: 190
Reservation Options:
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Also Known As:
Holiday Inn Express Kelowna Hotel Kelowna
Holiday Inn Kelowna
Kelowna Holiday Inn
Holiday Inn Express Kelowna Okanagan Valley
Hotel Style:
#1 Business Hotel in Kelowna
#3 Romantic Hotel in Kelowna
#7 Family Hotel in Kelowna
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Kelowna staff and other travellers.
1 question
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Vancouver, Canada
over a year ago

See all questions (1)

Questions? Get answers from Holiday Inn Express Kelowna staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you ask to be placed in "the tower" the rooms are a bit newer and some are larger with a pull out couch in addition to the 2 beds.”
 of 5 bubbles 850bradk, 13 Nov 2016 | Read review
“If you MUST stay here ask for a room in the tower.”
 of 5 bubbles MozzieBear, 5 Oct 2016 | Read review
“We had our room at the back it was nice and quiet.”
 of 5 bubbles cindilouwho66, 2 Oct 2016 | Read review
“Higher floors = best views of city, lake and mountains. West has best views but also faces the highway (noisy).”
 of 5 bubbles scrapy1967, 1 Oct 2016 | Read review
“Ask for a room at the back to avoid road noise. Park under the tower for easy access to the tower elevator.”
 of 5 bubbles 985allana, 30 Sep 2016 | Read review
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