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Hotel Kelowna & Conference Centre

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2429 Highway 97 N, Kelowna, British Columbia V1X 4J2 Canada
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Traveller (108)
Room & Suite (110)
Dining (6)

About

#23 of 112 hotels in Kelowna
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Value
Hotel Kelowna and Conference Center
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Skiing
Bowling offsite
Kids stay free
Car park
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Vending machine
Waterslide
Children Activities (Kid / Family Friendly)
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
ATM on site
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English, French, Russian, Spanish and 4 more
860Reviews4Q+A100Room tips
Traveller rating
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love_to_travel1982 wrote a review Dec 2022
Nelson, BC Canada26 contributions11 helpful votes
This hotel isn't your fanciest place in Kelowna, it does not have the greatest views (Our room faced the dumpsters) but that comes with an advantage of being super quiet and avoiding the noise off the Hwy and offering us a great sleep and the room was very clean! We found a deal online and booked two nights while we did some Christmas shopping. The hotel is centrally located, close to the main mall and all other shopping staples but not too far from downtown or the airport. The room was very clean and smelled nice. The beds were comfortable and the room temperature was perfect throughout our stay. The only thing that this hotel lacked over others in Kelowna is their breakfast selection. You do get a hot feature like scrambled eggs and sausage but there could be an improvement in offering more selection of teas, flavoured coffee creamers, baked goods, such as muffins, croissants, etc. Check in and check out was a breeze and I would not hesitate to stay here again.
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Date of stay: December 2022
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Room Tip: If you want a quiet room, book the room that does not face the hwy. The view if not great but it...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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cahardy wrote a review Oct 2022
Vernon, Canada19 contributions6 helpful votes
The hotel and rooms were dirty, the pool was freezing and the pool deck was dirty, the Jets in the hot tub didn’t work, the water slides were broken, the window in the room was broken and wouldn’t close and that meant the highway noise was very loud, our phone wouldn’t call the front desk, the breakfast was stale cereal and bread. Overall a bad experience. I would give it a 1 but the front desk staff at check in was super nice and helpful. The checkout staff wouldn’t even allow us an additional 20 min late check out though, which would have been fine except they were rude about it. Will never stay again or recommend
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Date of stay: October 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Delores E wrote a review Oct 2022
Winnipeg, Canada5 contributions6 helpful votes
When I checked the reviews this hotel was a 4.5/5. I would give it a 3/5. Our room felt old and dingy. The bed was good, the bedding and towels were good. The lobby did not have a welcoming atmosphere and the breakfast was very basic.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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trailblazer wrote a review Sep 2022
Williams Lake, Canada24 contributions4 helpful votes
Stayed here with my husband in Mid September, No signage on the place, gps lead us there. Checking in was smooth and the desk clerk was pleasant. Our room was on the 4 th floor facing the highway, but it was pretty quiet considering proximity to the road. The bed was comfortable and the linens were good. The room decor was dated and not overly clean, especially the bathroom where the tub floor was filthy and had some dark hairs (not ours) there was a piece of dental floss on the floor from previous guests, and the bathroom was also a weird shape like a hallway with a weird squarish shaped toilet at the end. I have noticed a trend of minimal housekeeping at many hotels which I believe is due to staffing shortages. I booked the room online thru Hotwire for around one twenty so I will say that it met our needs but will I book again ?? Maybe if the price is right… We did not used the pool or any of the Amenities this time.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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cheryl v wrote a review Sep 2022
Hinton, Canada9 contributions4 helpful votes
The water in the pool was disgustingly dirty, the gym was a joke broken dum bells, also very dirty, the continental breakfast was garbage. the rugs in hallways ,and rooms need steam cleaned. the girls at t he front desk were very rude. we will never stay there again.
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Date of stay: August 2022
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Mike M wrote a review Sep 2022
UNITY19 contributions10 helpful votes
Multi day stay wa told housekeeping on request. Very disappointed with housekeeping during stay . Requested yesterday 0900, for after 1100 new bedding, back to Room 1800 nothing done, Calle down man said would check with housekeeping and get back to me 1845. I called again , lady this time said someone coming, back to room . 2200 , fresh towels but no change of bedding. Called front desk and she said they could come in morning (Sunday) check font desk 1000 Sunday am , saying 2ant new bedding. Told I was on list .back to room 2200 . Same bedding they just remade bed. I have stage 4 cancer and sweat at night due to meds, that's why I wanted clean sheets. When asked for manag3r they said there is none and Don't know when will be here ?? Wow . So will be posting this review when home tomorrow to warn pe9ple . Also almost out of toilet paper that too not filled today . No coffee cups when got partial cleaning , freebreakfast mostly empty and no seating
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Date of stay: September 2022
Value
Cleanliness
Service
Room Tip: Floor 7 need special key to get on . We traveled as a group and they separated us and put us on...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kelly K wrote a review Sep 2022
6 contributions2 helpful votes
We decide to come and do one more thing before the kids went back to school. Checked in got to our room everything looked cleaned until we started looking a bit closer and between the nightstand and the bed was something gross. We called front desk and after 25 mins of no one coming up my husband pick it up with a towel and took it down to the front desk. They gave us 30.00 off Yahweh. Then we find out the slides and hot tub aren't working. The pool was ice cold. I think these things are pretty important they should have told us this at the time of booking. This morning we found used Kleenex in the window. When checking out I wasn’t asked at all how my stay was.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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RandyRoss wrote a review Sep 2022
Ridgetown, Canada11739 contributions891 helpful votes
+1
We only stayed one night which was enough. Our bed was barely OK and the floors were dirty. There was no washcloth and the desk could not provide one; they did give us a hand towel to substitute. We had trouble finding the hotel as the address on the website was incorrect and the hotel had no name on it. When we phoned, we were told to search for the Dragon King restaurant and that worked. This hotel is basically OK if it had some basic repair and maintenance done. They seem to be in the midst of some kind of change. When we asked why there was no name on the hotel, we were told it was being changed. Hopefully it will improve with new management. There was only one elevator and it was VERY slow. Luckily we were on the second floor, so I only used the elevator when I was moving our 2 big suitcases; otherwise I used the stairs.
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Date of stay: August 2022
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Jonathan D wrote a review Aug 2022
Orillia, Canada5 contributions2 helpful votes
Hot tub wasn’t working, slides weren’t working. Room was older and some unidentifiable splatter on the wall. Needs better cleaning. The breakfast was good for a continental breakfast. I appreciated the somewhat early of a check in and the cost of the room was affordable.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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deepakgupta5 wrote a review Aug 2022
Vancouver, Canada601 contributions183 helpful votes
The hotel is in a very central location with convenient access to bus stops, coffee shops, restaurants and shopping. The room was not bad but the housekeeping is notable by it's absence. We had to chase them multiple times to get them to clean our room after 3 days. Toiletries are non existent and the breakfast is very poor, and not much of a choice. The one thing in it's favour is the price as we found it to be best priced hotel for a family of four in a single room with 2 double beds. But in the end, I am not sure that we will stay here again.
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Date of stay: August 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
US$83 - US$104 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express kelowna hotel kelowna, holiday inn kelowna, kelowna holiday inn
FORMERLY KNOWN AS
Holiday Inn Express Kelowna
LOCATION
CanadaBritish ColumbiaOkanagan ValleyKelownaCentral City
NUMBER OF ROOMS
190
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Hotel Kelowna & Conference Centre - UPDATED Prices, Reviews & Photos (Okanagan Valley) - Tripadvisor

Frequently Asked Questions about Hotel Kelowna & Conference Centre
Which popular attractions are close to Hotel Kelowna & Conference Centre?
Nearby attractions include EXIT Kelowna (0.1 km), Gneiss Climbing (0.2 km), and The Yardhouse (0.3 km).
What are some of the property amenities at Hotel Kelowna & Conference Centre?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hotel Kelowna & Conference Centre?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Kelowna & Conference Centre?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Hotel Kelowna & Conference Centre?
Yes, free parking, a parking garage, and street parking are available to guests.
What are some restaurants close to Hotel Kelowna & Conference Centre?
Conveniently located restaurants include JOEY Kelowna, Cactus Club Cafe Banks Road, and Montana's.
Are there opportunities to exercise at Hotel Kelowna & Conference Centre?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hotel Kelowna & Conference Centre?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Kelowna & Conference Centre?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Kelowna & Conference Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Kelowna & Conference Centre?
The staff speaks multiple languages, including English, Spanish, French, Russian, Chinese, Portuguese, and Hindi.