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Holiday Inn Express Kelowna

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#14 of 34 Hotels in Kelowna
Certificate of Excellence
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Holiday Inn Express Kelowna
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456 Reviews from our TripAdvisor Community

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Showing 448: English reviews
Fort Langley, Canada
Reviewed 29 May 2014

We've stayed here about six times. Maybe more. It is nice enough. for a hotel with no restaurant and a teensy pool, because it is clean and in good shape. The rooms are nice and well taken care of. But the staff always act like they are doing you a favour when you visit. I never feel welcome. There are...

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Helpful?
3Thank Mitchell K
Meghan M, Manager at Holiday Inn Express Kelowna, responded to this review

Thank you for taking the time to write this review. We read with much concern about the unpleasant experience that you have encountered during your previous stay with us. I sincerely apologize for we fell below your expectations with regard to our quality of service and we are truly sorry for poor customer service. We endeavor to meet all guests’...

Vancouver, Canada
Reviewed 28 May 2014

Working in Kelowna for a couple of days and I brought my family to the HI Express. It's a very nice, comfortable hotel with good services, including a full breakfast. Nothing to complain about on the property, the rooms, the services. My only pet peeve is that when booking I specifically told them, "my daughter is very excited that you...

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Helpful?
4Thank PMGI
Meghan M, Manager at Holiday Inn Express Kelowna, responded to this review

We would like to thank you for choosing Holiday Inn Express Kelowna Conference Centre for your recent stay. I hope you will try to visit us again in July, or August, when the weather is spectacular! It is unfortunate to know that you did not enjoy your stay with us due to the few inconveniences, and we do apologize your...

Vancouver
Reviewed 28 May 2014

My partner and I stayed at the Holiday Inn Express for one night while attending a surprise birthday party in May. We arrived in the later afternoon to this convenient location (close to lots of shopping and restaurants and a short drive from the lake) and were checked in efficiently by friendly front desk staff. Our well appointed room was...

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Helpful?
Thank VancouverPainter
Meghan M, Manager at Holiday Inn Express Kelowna, responded to this review

Thank you so much for choosing our Hotel for your Travel needs. Its a great pleasure to provide you with a great location and wonderful breakfast. I'm glad the staff were able to accommodate you with the things you needed while you were on vacation We look forward to seeing you again and thank you again for choosing the Holiday...

Edmonton, Canada
Reviewed 27 May 2014

We just got home from a weekend in kelowna to celebrate my great aunts 80th birthday. My husband and I as well as our two young daughters (3Year Old and 9Months Old). The location of the hotel was great and close to everything we needed to access. The is a wonderful breakfast included and the staff did a great job...

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Helpful?
Thank Cindy D
Meghan M, Manager at Holiday Inn Express Kelowna, responded to this review

I am thoroughly pleased to know that you had a good time while staying with us and on behalf of all the staff I would like to thank you for your kind words of encouragement. Not sure if you are aware but the world’s first Holiday Inn was opened on August 1, 1952 by Kemmons Wilson and in 1990 started...

Oshawa
Reviewed 24 May 2014

The rooms were very clean and comfortable. The beds were wonderful Breakfast was a full meal including, eggs, bacon, sausage, cinnamon buns (warm and delicious) cereal, breads, juice, coffee, tea, cereal. I can't think of anything that was missing. The pool and hot tub was a welcome relief after driving through the mountains all day. Would definitely recommend.

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Helpful?
Thank echo2010
Meghan M, Manager at Holiday Inn Express Kelowna, responded to this review

Thank you for posting your review of your recent stay at our hotel. We are glad to hear that you enjoyed your stay. Our staff take great pride in our service to our guests, and we are pleased that you received great service from us. Please let us know when you are ready to make your next reservation with us,...

Winnipeg, Canada
Reviewed 15 May 2014

The Holiday Inn Express in Kelowna is a nice hotel with good pool & fitness facilities. The location is convenient as well. The staff is very friendly and welcoming. The rooms are a good size and the beds are very comfortable. It is my hotel of choice in Kelowna.

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Helpful?
1Thank nfriesen1
Meghan M, Manager at Holiday Inn Express Kelowna, responded to this review

Thank you so much for choosing our Hotel for your Travel needs. Its a great pleasure to provide you with a great location and wonderful breakfast. I'm glad the staff were able to accommodate you with the things you needed while you were on vacation We look forward to seeing you again and thank you again for choosing the Holiday...

Coquitlam, Canada
Reviewed 27 April 2014

Doors to hallway are not very soundproof, letting in lots of noise from people passing and especially the ice machine. Stayed in the older 4 story section., the newer taller section might be better. Standard Holiday inn Express breakfast

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1Thank Jim C
Meghan M, Manager at Holiday Inn Express Kelowna, responded to this review

Dear Jim C, I have taken note and wish to thank you for your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually. We hope that you give us a chance to change your perception of our hotel. Please contact me for your next reservation and I will reserve a...

Reviewed 23 April 2014 via mobile

Very friendly staff and a beautiful hotel. Clean beyond clean. A special shout-out to the front desk staff who checked us in and the breakfast bar. Real dishes! What a treat. Congratulations to all here for extending such wonderful hospitality.

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Helpful?
Thank Monica D
Meghan M, Manager at Holiday Inn Express Kelowna, responded to this review

Thank you so much for writing such a raving review!! It is nice to hear that you had such a great stay and the our entire staff helped contribute to it. Our staff does an amazing job and I know they will be thrilled to hear your comments! We are trying to reduce our footprint and go a bit more...

Edmonton, Canada
Reviewed 22 April 2014

Stayed there for three days in April. Hotel was clean and rooms were nice. Beds are comfortable and staff were super helpful. Breakfast was good and service during breakfast was excellent. Staff were very accommodating with all requests. Location is good and there is an abundance of parking. A definite place to stay in Kelowna.

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Helpful?
Thank vfp65
Meghan M, Manager at Holiday Inn Express Kelowna, responded to this review

Thank you so much for your kind review. I am glad we met your exceptions for you stay with us. We take pride in the amenities we have to offer and am glad you enjoyed them. I will pass the comments onto our staff in the breakfast bar, they will appreciate the feedback. Its great you wrote about our location,...

Clearwater, Canada
Reviewed 15 April 2014

At the north end of town; very convenient to much of the shopping, and some good restaurants right across the street. We received a 10% off coupon for Montana's on arrival. Smooth check in with great room and very comfortable beds. As mentioned in other reviews the complimentary breakfast is plenty, with lots of options. Pool was fun for the...

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Thank Naturally_Wonders
Meghan M, Manager at Holiday Inn Express Kelowna, responded to this review

Thank you for the kind review. We strive to provide our guests with the best experience. It is great to read how you wrote about our location and breakfast to let other guests know about our hotel. You should try t visit us in the summer when the weather is spectacular. Thank you, Meghan Reservations and Group Sales Coordinator Holiday...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Kelowna HotelOur downtown Kelowna hotel, conveniently located on Highway 97, is located in the heart of Kelowna but still close to championship golf courses, world-class wineries as well as great shopping.Business travelers will certainly appreciate the hotel's proximity to the Kelowna International Airport. Kelowna is home to many championship golf courses including Gallagher's Canyon, Predator Ridge and the Harvest Golf Club. Our hotel in Kelowna has an assortment of amenities for the business traveler, including free high-speed Internet access, a business centre and a meeting room that's ideal for up to 35 people.We provide guests who are looking for comfort and value with the smart choice for lodging. Vacationers to Kelowna will find that we offer excellent ski packages to Big White ski resort. The Okanagan Valley's wineries host spring and fall wine festivals that are always popular. Guests will be able to wash away their worries as they walk along Okanagan Lake or through one of the many orchards. Our hotel is the perfect leisure vacation choice.With 190 guest rooms, including executive king rooms and two Jacuzzi suites, there are plenty of options for our patrons to choose from when staying in our hotel. Kelowna is a great travel destination for anyone looking for natural beauty in a relaxing environment that is perfect for business or leisure. ... more   less 

Additional Information about Holiday Inn Express Kelowna

Address: 2429 Highway 97 N, Kelowna, British Columbia V1X 4J2, Canada
Region: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Price Range: $143 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Kelowna 2.5*
Number of rooms: 190
Reservation Options:
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Also Known As:
Holiday Inn Express Kelowna Hotel Kelowna
Holiday Inn Kelowna
Kelowna Holiday Inn
Holiday Inn Express Kelowna Okanagan Valley
Hotel Style:
#1 Business Hotel in Kelowna
#3 Romantic Hotel in Kelowna
#7 Family Hotel in Kelowna
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Kelowna staff and other travellers.
1 question
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Vancouver, Canada
over a year ago

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Questions? Get answers from Holiday Inn Express Kelowna staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request away from highway. ”
 of 5 bubbles iheart2travel_8, 23 Mar 2017 | Read review
“Thank you for the mountain view room. ”
 of 5 bubbles 906robr, 22 Mar 2017 | Read review
“To report by the housekeeping if the occupant is smoking.”
 of 5 bubbles gemmush, 21 Mar 2017 | Read review
“If you don't have a dog, maybe ask for the tower, away from the pool and the kids!”
 of 5 bubbles JeanneS291, 13 Mar 2017 | Read review
“if you ask to be placed in "the tower" the rooms are a bit newer and some are larger with a pull out couch in addition to the 2 beds.”
 of 5 bubbles 850bradk, 13 Nov 2016 | Read review
5 of 5