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Full view
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Room & Suite (87)
Pool & Beach (16)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 20-11-06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-11-06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#5 of 35 hotels in Kelowna
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
National Environmental Award Winner! 176 Rooms & suites. Private patios or balconies, many overlooking our 1 acre garden courtyard Restaurant, Pub, Fitness Room. Indoor/Outdoor heated pool, 2 outdoor hot tubs, Wellness Spa, FREE Hot Breakfast Buffet served in the restaurant, FREE internet access in all guest rooms and in our Business Centre. Conference / Meeting Rooms. Centrally located, close to great shopping, award winning wineries and championship golf courses. Did we mentioned our free shuttle service?
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Room & Suite (87)87
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Electric vehicle charging station
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Kid-friendly buffet
Vending machine
Free shuttle or taxi services
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
BBQ facilities
Baggage storage
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Hair dryer
Private balcony
Room service
Safe
Iron
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English
Location
Full view
60Somewhat walkable
Grade: 60 out of 100
21Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
Contact
2402 Highway 97 N, Kelowna, British Columbia V1X 4J1 Canada
Getting there
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1584Reviews14Q+A100Room tips
Reviews
Traveller rating
- 909
- 511
- 101
- 32
- 31
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Popular mentions
Our front desk representative was professional and kind. From the moment we walked in to the moment we checked out. The bed was comfortable and the balcony certainly added to our enjoyment of the room.
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Review collected in partnership with Best Western
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Stephen Dodwell, General Manager at Best Western Plus Kelowna Hotel & Suites
Responded 2 weeks ago
Thank you so very much for that wonderful review, comments such as yours make our day! It is the best when we know that you have had such a great stay and we very much appreciate you letting us know. Thank you , I hope we see you again soon when your travels bring you to Kelowna and more specifically to the Best Western Plus !. Stephen .
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Hotel's Favourite
Prior to Covid, we travelled a great deal and now are restricted to essential travel so we wanted to make our stay special. I chose the perfect place to stay while in Kelowna. A short drive to the Hospital which was our reason for being there but also so very close to everything from parks to shopping, to the airport and even walking distance to many preferred restaurants. This is the only place I will stay when in Kelowna in the future as the price was good and the room was perfect. We had our Doggy with us and yet were on the fourth floor with a balcony and a view that was beyond belief. They had a very nice Pub on site and also so very many places for my Doggy to go out for his walks. Safe even when we were out for a late night Doggy walk. Staff were amazing and really cared that our needs were met in every way. Breakfast is included and was very good with a huge variety of hot and cold pre-packaged foods. Very fresh and with the option of eating in a lovely spacious room by the pool or taking it up to your room, it was a great way to start the day. We had a very nice visit o Kelowna mainly because we had a great place to return to at the end of the day.…
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Review collected in partnership with Best Western
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Stephen Dodwell, General Manager at Best Western Plus Kelowna Hotel & Suites
Responded Mar. 10, 2021
Teatuanui, Thank you so much for your wonderful 5 star review after your last stay with us in Kelowna at he Best Western Plus. We really appreciate your kind words and they will prove to be an inspiration to each and everyone of of the team in theri daily pursuit to deliver the very best service that they possibly can, so thank you ! I hope that you are feeling a lot better and that your next stay with us ( doggy and all!) wil be for much nicer reasons. See you soon ! Stephen.
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This place was amazing! Our rooms were clean and everything was in place. The receptionist were all so nice, specially Anjali, she was so sweet and helped a lot. I recommend this hotel to everybody with families and kids.
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Date of stay: April 2021Trip type: Travelled with friends
Helpful
Response from Stephen Dodwell, General Manager at Best Western Plus Kelowna Hotel & Suites
Responded 4 weeks ago
amitavs2021, Thank you so very much for your generous positive review ! It certainly seems like you had a greats tay with us at the Best Western, Kelowna. Anjali will be overjoyed to read your comments about her too, it means so much to our team when they get a name call and it is very much appreciated. I hope that means we will see you again soon when you next visit the Okanagan, summer is just around the corner! Stephen.
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BW Plus in Kelowna is one of a kind when it comes to ambience, staff kindness, breakfast which never runs out and a great pool and hot tubs. We would go there over and over again. The staff are the most pleasant and kind we have met.
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Review collected in partnership with Best Western
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Stephen Dodwell, General Manager at Best Western Plus Kelowna Hotel & Suites
Responded Mar. 27, 2021
Lovescree, Thank you ! I love your review a well as your name ! That quite made my day reading your lovely words and as you know we at the Best Western Plus in Kelowna always try our hardest to get you the best service with the best most friendly people ever! I hope that we do see you back time and time again. We all appreciate your review ! See you soon. Stephen
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We stayed one night in the tower after having a long day of golf and a few to many drinks, so used up best western points and got a free room. Staff had us checked in with complimentary waters in under 5 minutes, and the rooms were spotless and comfortable. All the staff we encountered were very accommodating, and the morning breakfast was very good considering the limited menu. Every effort was made to make us feel comfortable, and I would recommend this location.
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Date of stay: March 2021
Rooms
Cleanliness
Service
Helpful
Response from Stephen Dodwell, General Manager at Best Western Plus Kelowna Hotel & Suites
Responded Mar. 21, 2021
Thank you ! I am so happy to read tat we were able to be your port in a storm so to speak and that we were able to take such good care of you all! It is really nice to see tat golfing has begun and spring has sprung in Kelowna and the Okanagan already! Let's hope for a long and successful golfing season and many more stays with us at the Best Western ! Stephen
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PRICE RANGE
US$113 - US$234 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus kelowna hotel kelowna, best western plus kelowna hotel and suites, best western hotel kelowna, best western kelowna, kelowna best western
LOCATION
CanadaBritish ColumbiaOkanagan ValleyKelownaCentral City
NUMBER OF ROOMS
176
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Claim Your Listing Frequently Asked Questions about Best Western Plus Kelowna Hotel & Suites
Which popular attractions are close to Best Western Plus Kelowna Hotel & Suites?
Nearby attractions include Xperience Kelowna Escape - Escape Room & Virtual Reality Arcade (0.4 km), EXIT Kelowna (0.3 km), and Gneiss Climbing (0.3 km).
What are some of the property amenities at Best Western Plus Kelowna Hotel & Suites?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Plus Kelowna Hotel & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Kelowna Hotel & Suites?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Best Western Plus Kelowna Hotel & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Kelowna Hotel & Suites?
Conveniently located restaurants include Cactus Club Cafe Banks Road, Beet'N Boo's Bistro & Catering, and Montana's.
Are there opportunities to exercise at Best Western Plus Kelowna Hotel & Suites?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Best Western Plus Kelowna Hotel & Suites have an airport shuttle?
Yes, Best Western Plus Kelowna Hotel & Suites offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Best Western Plus Kelowna Hotel & Suites?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Plus Kelowna Hotel & Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Plus Kelowna Hotel & Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.