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Best Western Plus Kelowna Hotel & Suites

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Best Western Plus Kelowna Hotel & Suites
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930 Reviews from our TripAdvisor Community

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Showing 914: English reviews
Abbotsford,, Canada
Reviewed 6 July 2016

The room was bright and cheery and welcoming, with no odd odours or noise at night. The two dressing areas were a welcome surprise. Lots of table space for computers and sufficient outlets and plugs. Fair-trade Tea was available in the room,an electrical kettle for hot water, did not have to use the coffee machine for tea. Never felt hemmed...

Review collected in partnership with Best Western
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Helpful?
Thank Louis T
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you so much for your terrific review. I am so pleased that you enjoyed your stay with us and found all the amenities and extra touches a pleasant and positive experience! Thanks again for your great comments and we'll hope to welcome you back on your next visit to Kelowna. Kind regards, Rosemary Paterson, General Manager

Victoria, Canada
Reviewed 4 July 2016

It was quite pleasant stay. Room including bathroom was comfortable and clean, and the swimming pool and hot tub were great. I don't have any complaint at all, but happy and very satisfied. I will stay again.

Review collected in partnership with Best Western
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Helpful?
Thank Jinwoo J
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Terrific! Thank you for your wonderful comments and compliments! I am very happy to know that you enjoyed all aspects of your visit. Thanks again and we appreciate you choosing to stay with us! We'll look forward to your return. Warm regards, Rosemary Paterson, General Manager

Brixham, United Kingdom
Reviewed 3 July 2016

Lovely friendly Hotel. On arrival we were met by The Manager and were given drinks and cookies etc. The welcome was a very nice gesture and I was part of a Tour and everyone thought it was a lovely idea to welcome us this way. Thanks.Rooms excellent and buffet breakfast was first class.

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Helpful?
Thank MADMEERKAT7
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your lovely review. I am pleased that you enjoyed your visit with us and do hope that you had a lovely time while in Canada. Thanks again for sharing your comments. Maybe you'll come to visit Canada again? Best regards, Rosemary Paterson, General Manager

Thunder Bay, Ontario
Reviewed 3 July 2016

This was one of the cleanest hotels we've ever stayed at. The room was bright, good lighting and spotless. All the staff was friendly and helpful. They actually seemed happy to be working there, even the cleaning staff. Breakfast was mediocre.

Review collected in partnership with Best Western
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Helpful?
Thank Helen C
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you for your lovely review. I am pleased that you enjoyed your stay with us and found my team to be happy and helpful. I am sorry that the breakfast wasn't quite up to your expectations - we always welcome the suggestions and comments as to what we can do better. Thanks again and we'll hope to welcome you...

Vancouver, Canada
Reviewed 1 July 2016 via mobile

I read a review once and saw pictures of Best Western hotel. I didn't like what I saw and read so I usually stay cleared of BW. But that changed this year. Not all of them are as bad as I thought. This is my 2nd time I stayed with them and it's perfect. Everything is clean. The washroom is...

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Helpful?
Thank CaseyyM
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your terrific review. I am so glad to know that we've won you over to the Best Western Plus team! There are differences between the Best Westerns, the Best Western Plus, and the Best Western Premier so it is worth investigating and determining your preference. We are proud to provide exceptional quality product and finishings...

Vancouver, Canada
Reviewed 28 June 2016

I stayed here for two nights and was very happy with the size of the room, the cleanliness and the amenities. This hotel is a great setting and is in a great area of Kelowna. Good wifi, good breakfast, nice pool and hot tub, air conditioning, and great staff.

Review collected in partnership with Best Western
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Helpful?
Thank Brittany P
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you for your fabulous review. I am so pleased that we met and exceeded your expectations for your hotel stay. Thanks for these comments - I'll look forward to sharing them with my team. We'll hope to have the opportunity to welcome you back again on your next visit to Kelowna. Warm regards, Rosemary Paterson, General Manager

Reviewed 27 June 2016 via mobile

On here for one night on our way to Vancouver. Really impressed with the lobby and staff service. The hotel looks modernized and newly renovated maybe. Pool is nice, though only has one depth (1m) but functions well and is able to be airs out by opening the large door. Hotel is definitely eco friendly, having electric car chargers, Tesla...

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Helpful?
Thank TeenageReviewerSask
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you kindly for your lovely review. I am so pleased that you enjoyed your stay with us and found our amenities to be pleasing and comfortable. Yes, we are very focused on being environmentally friendly with many initiatives in every department. Thanks again for sharing your comments. We'll hope to welcome you back again on your next visit to...

Reviewed 23 June 2016

Clean, bright and well thought out. We really liked this place. Our room looked like it had been remodeled that day. Not a thing needed a repair. We were very impressed. The staff was friendly/helpful and the complimentary breakfast was awesome. The charging station with two outlets and two USB's on the night tables was a nice touch. We stayed...

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Helpful?
Thank Ron W
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your lovely review. I am truly happy to know that your room and amenities surpassed your expectations. My team will be pleased that their hard work is appreciated. Thanks again and we'll hope to welcome you back again in the future. Sincerely, Rosemary Paterson, General Manager

Salmon Arm, Canada
Reviewed 22 June 2016

Although more expensive than a regular B W it is well wort the extra cost just for the appearance and brightness of the surroundings and the superb attitude and service of the staff. The lobby is attractive and clean. The room was bright and clean with robes and slippers for our use. Bedding was clean and the mattress most comfortable....

Review collected in partnership with Best Western
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Helpful?
Thank pedersen2001
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your wonderful review. I am so pleased that you enjoyed your stay with us. I do appreciate your comment about the in-room coffee and we are rolling out a new coffee program this Fall. Thanks again for sharing your comments. We'll hope to welcome you back again on your next visit to Kelowna. Warm regards,...

Banksia Beach, Australia
Reviewed 21 June 2016

This was a convenient hotel for us while travelling, easily accessible and in a quiet location. The facilities were to a good standard and the staff professional. I think one would need a car to maximise value due to location off the highway and out of the central city.

Review collected in partnership with Best Western
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Helpful?
Thank Sammal123
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you kindly for you great review. I am pleased that you enjoyed your stay with us. Yes, certainly a car does assist in getting all about Kelowna. We are in the center of the city with about a 10-15 minute drive to downtown, beaches, golf courses, wineries and airport....center of everything! Thanks again for sharing your comments. We'll hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
National Environmental Award Winner! 176 Rooms & suites. Private patios or balconies, many overlooking our 1 acre garden courtyard Restaurant, Pub, Fitness Room. Indoor/Outdoor heated pool, 2 outdoor hot tubs, Wellness Spa, FREE Hot Breakfast Buffet served in the restaurant, FREE internet access in all guest rooms and in our Business Centre. Centrally located, close to great shopping, award winning wineries and championship golf courses. ... more   less 

Additional Information about Best Western Plus Kelowna Hotel & Suites

Address: 2402 Highway 97 N, Kelowna, British Columbia V1X 4J1, Canada
Region: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Price Range: $146 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Kelowna Hotel & Suites 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Hotel Kelowna
Best Western Kelowna
Kelowna Best Western
Best Western Plus Kelowna Hotel & Suites Okanagan Valley
Hotel Style:
#1 Green Hotel in Kelowna
#2 Business Hotel in Kelowna
#2 Spa Hotel in Kelowna
#4 Family Hotel in Kelowna
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Kelowna Hotel & Suites staff and other travellers.
8 questions
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2 months ago
Chichester, United Kingdom
Glacier National Park, Montana

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Questions? Get answers from Best Western Plus Kelowna Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If possible chose a room on the 7th or 8th floor.”
 of 5 bubbles LindaT473, 1 Mar 2017 | Read review
“The hotel offers suites which have a small kitchen.”
 of 5 bubbles 668annac, 23 Feb 2017 | Read review
“Bottom floor rooms that open out on a court yard are really nice.”
 of 5 bubbles CheriM-W, 23 Feb 2017 | Read review
“Rooms on the south side are quieter”
 of 5 bubbles IngridRenate, 1 Feb 2017 | Read review
“Stay in the tower”
 of 5 bubbles Albeeau, 17 Jan 2017 | Read review
5 of 5