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Best Western Plus Kelowna Hotel & Suites

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Best Western Plus Kelowna Hotel & Suites
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960 Reviews from our TripAdvisor Community

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Showing 943: English reviews
Reviewed 25 July 2016

This was the best Best Western hotel we have ever stayed at. Great room decor, clean, very comfortable beds, and buffet breakfast included. It is easily accessible right off the highway, across a big shopping mall, but was quiet. Our room overlooked a nice lawn. We even had a little patio. Highly recommended.

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Helpful?
Thank Maura T
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you kindly for your lovely review. I am so pleased that you enjoyed your stay with us and found all aspects of your stay comfortable and appealing. One of our unique features is that every guest room has either a patio or balcony allowing the guest to enjoy the lovely Okanagan fresh air! Thanks again for sharing your comments....

Tamworth, Australia
Reviewed 25 July 2016

Great facilities Best breakfast we had out of all the Best Western we stayed at. Good location and restaurant was lovely, staff and food were excellent It appears that most of the rooms have there own balcony which was a big plus

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Helpful?
Thank Greg M
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your wonderful review. I am happy to know that you enjoyed your stay with us and had a chance to experience some of the extra amenities that we have on site. Our unique "urban resort" offers patios to every guest room with many of them facing onto our grass courtyard...I'm glad you enjoyed it. And...

Mildura, Australia
Reviewed 25 July 2016

Even though it was a full house at the Kelowna hotel, it was still quiet with excellent service and facilities. Always happy with my stay here. Professional, friendly, with everything that is needed in a great location.

Review collected in partnership with Best Western
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Helpful?
Thank Bianca S
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you so much for your lovely review. I am pleased to know that you enjoyed your stay with us and found everything to be above par. Wonderful to hear that the team also took good care of you, being professional and friendly. Thank you! We'll hope to welcome you back again soon on your next visit to Kelowna. Kind...

Sylvan Lake, Canada
Reviewed 24 July 2016 via mobile

Spent 2 nights.Room upgrade in main tower. Nice room with balcony for morning sun. Would stay here again. Hotel was full and our floor was quiet. Free parking. Pleasant staff.....check in and out. Did not use any hotel facilities.

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Helpful?
Thank steve r
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you kindly for your great review. I am pleased to know that you enjoyed your stay with us and found everything to be efficient, comfortable and quiet. Again, thanks for your comments and we'll hope to welcome you back again in the near future. Best regards, Rosemary Paterson, General Manager

Reviewed 24 July 2016 via mobile

Amazing staff, especially the morning breakfast crew, they do a great job and go over and above to make sure everyone's comfortable. Rooms are very clean with white linens, beds are comfy, pillows are too soft. Grounds are beautifully landscaped and very clean.

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Helpful?
Thank KassR-Travels
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your lovely review. I am so pleased that you enjoyed your stay with us and found all our facilities and services above par. I'll be pleased to share your comments with the breakfast team...it's great for them to know that their efforts are appreciated. Thanks again and we'll hope to welcome you back again in...

Edmonton
Reviewed 22 July 2016

The hotel has good facilities and nice sized rooms but after asking for a quite room we found the garbage truck reverses at 5 a.m. In the morning and clangs the chains to lift the garbage noisily and returns at 6 a.m to awake you again and noisily returns the bins. Why o why do the Management not sort this...

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Helpful?
Thank Stephen E
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your review. I certainly appreciate your comments and will look into this again. Our garbage trucks don't come in until 7am but our neighbours, Marks Workwear World, might have had a change. Please accept my sincere apologies for the disruption to your sleep and be assured that we'll investigate and see if we can get...

Reviewed 21 July 2016 via mobile

We checked into the hotel late in the evening, and the receptionist was very friendly and the hotel rooms were very clean. Would recommend this place for an overnight stay and you get free breakfast in the morning which is lovely, but for more than a night or two here, it would get boring as there isn't much to do.

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1Thank Donnaharkin
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your kind review. I am pleased that you enjoyed your stay with us and found all the amenities to be pleasing. We are a very central location within the city of Kelowna so this ensures that one doesn't have far to go to any of the attractions, wineries, golf courses, beaches, downtown core etc. Thanks...

Abbotsford, Canada
Reviewed 20 July 2016

Our room was very spacious with high ceilings and no carpet, modern and clean. Great courtyard area to mingle, beautiful dining area to enjoy your delicious breakfast. Service was excellent. Central location with lots of amenities in walking distance.

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Helpful?
Thank Elaine M
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very kindly for the lovely review. I am pleased that you enjoyed your room with no carpet! :) We do have several rooms on the ground floor with cork flooring and some with tile and vinyl planking. These work extremely well for the ground level rooms on the courtyard, ensuring that we can maintain the cleanliness really well....

Grand Forks, BC, Canada
Reviewed 20 July 2016

A previous visit to this hotel was totally enchanting... it resulted in our recommending it to family and friends. A second one, not so! While we realize hotels cannot predict misconduct among reserved guests, it should be safe to assume that bookings by people wanting to squeeze 3, 4 and 5 children into ONE room will be highly noisy and...

Review collected in partnership with Best Western
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Helpful?
Thank Huguette K
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your kind review. I am so sorry that you had disruption from other guests which affected your stay with us. I do hope that you let the front desk know as we will contact the guest and ask that they try to quiet the children or whatever the disruption is about. Again, thanks for sharing...

Edmonton, Canada
Reviewed 19 July 2016 via mobile

This hotel has all a family needs. Central to everything. 15 minutes to beach (Gyro).shopping nearby. Excellent pool and hot tub. Great morning buffet. Rooms are very comfortable and clean with good beds.

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Helpful?
Thank Mark W
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your wonderful review. I am so pleased to know that you and your family enjoyed your stay with us and found all the amenities and services to be above par....our team works very hard to ensure a great experience for the guests. Thanks again for sharing your comments. We'll hope to welcome you back on...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
National Environmental Award Winner! 176 Rooms & suites. Private patios or balconies, many overlooking our 1 acre garden courtyard Restaurant, Pub, Fitness Room. Indoor/Outdoor heated pool, 2 outdoor hot tubs, Wellness Spa, FREE Hot Breakfast Buffet served in the restaurant, FREE internet access in all guest rooms and in our Business Centre. Conference / Meeting Rooms. Centrally located, close to great shopping, award winning wineries and championship golf courses. ... more   less 

Additional Information about Best Western Plus Kelowna Hotel & Suites

Address: 2402 Highway 97 N, Kelowna, British Columbia V1X 4J1, Canada
Region: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Price Range: $159 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Kelowna Hotel & Suites 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Hotel Kelowna
Best Western Kelowna
Kelowna Best Western
Best Western Plus Kelowna Hotel & Suites Okanagan Valley
Hotel Style:
#1 Green Hotel in Kelowna
#2 Business Hotel in Kelowna
#2 Spa Hotel in Kelowna
#4 Family Hotel in Kelowna
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Kelowna Hotel & Suites staff and other travellers.
8 questions
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3 months ago
Chichester, United Kingdom
Glacier National Park, Montana

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Questions? Get answers from Best Western Plus Kelowna Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for upper tower rooms, great view from up there.”
595carrier, 30 Mar 2017 | Read review
“If possible chose a room on the 7th or 8th floor.”
LindaT473, 1 Mar 2017 | Read review
“The hotel offers suites which have a small kitchen.”
668annac, 23 Feb 2017 | Read review
“Bottom floor rooms that open out on a court yard are really nice.”
CheriM-W, 23 Feb 2017 | Read review
“Rooms on the south side are quieter”
IngridRenate, 1 Feb 2017 | Read review
5 of 5