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Best Western Plus Kelowna Hotel & Suites

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Best Western Plus Kelowna Hotel & Suites
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930 Reviews from our TripAdvisor Community

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Showing 914: English reviews
Calgary
Reviewed 15 May 2016

I was very impressed withhow quiet the rooms are - and the street noise was barely perceptible from our room! The garden area is lovely with tables outside and we took advantage each morning of this great spot to have the second cup of coffee and peruse the paper. they have a wonderful hot breakfast and great staff that keep...

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Helpful?
Thank Lisa M
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your wonderful review. I am so happy to know that you enjoyed your stay and experienced our terrific breakfast team in action! :) They are dedicated to ensuring our guests receive the best possible food and service while still within the scope of feeding approximately 200 - 450 people per day. Thanks for the suggestions...

Reviewed 13 May 2016

Good location! Very convenient as there were various types of stores and restaurants around. Very close to different parks as well. Most importantly, the staff were not only friendly to us but also friendly to my dog which made my trip extra happy!

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2Thank Caren L
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your terrific review. I'm happy to know that you and your furry dog enjoyed your stay with us. We love having pets in the hotel - in our designated pet friendly rooms with either tile or plank flooring so everything can be cleaned extremely well and then scents don't linger. Thanks again for choosing to...

Vancouver, Canada
Reviewed 11 May 2016

This may be the best Best Western I've stayed at. It's updated and very clean. It's kind of all I really need out of a BW. But the located was awesome - right in the middle of Kelowna. Location: Central Kelowna Close to: Shopping mall, Movie theaters, Restaurants, Entertainment. Rooms: Very nice, clean, and modern. The beds were very comfortable....

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Thank fromVancouverCanada
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your wonderful review. I am truly pleased to hear that you found our hotel above par in all aspects and that you had a chance to sample the different areas including our updated fitness center! My department teams strive for success in all areas and will appreciate knowing that their efforts are recognized! Many thanks...

Calgary, Alberta
Reviewed 11 May 2016

For a 'smaller' sized city, Kelowna has 'big' city traffic on its main highway through town. Relief from the pressures of the traffic was provided by the Best Western Hotel which is just off that busy highway. We did not hear any traffic noise, instead it was the pleasant noise of children enjoying the pool and it water slide. As...

Review collected in partnership with Best Western
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Thank Kenneth T
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you so much for your lovely review. I am so pleased that you enjoyed your weekend with us...it was a busy one with many families and teams having fun in the pool and courtyard areas. I'm happy to know that you found your room quiet and calming after the stress of highway driving! Thanks again for your great comments...

Kelowna, Canada
Reviewed 30 April 2016

the staff were great, it was our 50th anniversary when we checked in (had reserved in advance) and the staff had chocolates and card for us. We did not like the first room offered and had to wait a few hours to get in next room (not a problem we only live a mile away and were staying because of...

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Thank Chester H R
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your wonderful review. I am so pleased that you did enjoy your stay with us and that we were able to switch your room to ensure we met your expectations. I'm happy to know that you enjoyed the chocolate strawberries! Thank you again for your comments. I hope that your new flooring looks terrific and...

Reviewed 26 April 2016

We stayed here with two kids for 3 nights. For the price of this hotel I really cant complain. The rooms were very large and very clean. I see that best Best Western has really upped their game with these Plus hotels. I will be back when I visit Kelowna again. The free breakfast is average but more than adequate....

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Thank CountrytoCountry616
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your terrific review. I'm really happy to know that you and your family enjoyed your stay with us and were able to make use of the hotel facilities, amenities and complimentary breakfast. Thanks again and we'll look forward to welcoming you back on your next visit to Kelowna. Warm regards, Rosemary Paterson, General Manager

kent, wa
Reviewed 24 April 2016

We came for two nights. Wanted to stay closer to town but nothing was available, Settled for this hotel because it boasted of a full hot breakfast -- which it did have. The first morning it was PACKED couldn't find a seat, hot line was out of both kinds of eggs for a good 10 minutes.....but with some patience we...

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Thank deebk
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your kind review. I do apologize that the breakfast service was not up to par. We strive very hard to ensure that the lines of product are ready and not running out. Certainly I will be looking into this past very busy weekend and determine what went sideways on us as this is not acceptable....

Vancouver, Canada
Reviewed 24 April 2016 via mobile

Stayed during the Canada Day long weekend heading back from Banff. This was one of the only places available, and was reasonably priced. Breakfast was included, big basic room, and easy to get to. For families or travellers on a budget this is a good hotel chain to use. BCAA members get better rates and I think they have a...

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Thank BC-Swede
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your kind review and comments. I do hope that you enjoyed your stay with us and your first Best Western Plus experience. The Best Western brand has 3 tiers of properties, the regular Best Western, the Plus and the Premier, and yes, we offer Best Western Rewards points that can also be transferred into Aeroplan...

Ashcroft, Canada
Reviewed 24 April 2016

When we visit Kelowna as tourists or when we need to be there for medical appointments or aiport connections - we love to stay here. The staff is excellent, the rooms (especially the tower rooms) make us feel pampered. And - the on site Bar offers great choices. Will continue to return.

Review collected in partnership with Best Western
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Thank Deborah T
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your terrific review. I am so pleased that you continue to enjoy your stay with us and appreciate your loyalty as a Best Western Plus Kelowna visitor!! Thanks again for sharing your comments! We'll look forward to welcoming you back in the near future. Warm regards, Rosemary Paterson, General Manager

Port Coquitlam, Canada
Reviewed 20 April 2016

This was my first time at this BW and it did not disappoint. It was right across the street from where I had to work. Very convenient. There is a Starbucks in the Safeway as well so morning coffee done. The breakfast here was very good. Fresh and hot and for hotel coffee, very good. My room was spacious, up...

Review collected in partnership with Best Western
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Helpful?
Thank Sean J
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you so much for your terrific review. I am thrilled that you enjoyed your stay with us quiet and comfortable, and found our breakfast and coffee to your satisfaction!! :) Thanks again for sharing your comments. We'll look forward to welcoming you back in the near future! Best regards, Rosemary Paterson, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
National Environmental Award Winner! 176 Rooms & suites. Private patios or balconies, many overlooking our 1 acre garden courtyard Restaurant, Pub, Fitness Room. Indoor/Outdoor heated pool, 2 outdoor hot tubs, Wellness Spa, FREE Hot Breakfast Buffet served in the restaurant, FREE internet access in all guest rooms and in our Business Centre. Centrally located, close to great shopping, award winning wineries and championship golf courses. ... more   less 

Additional Information about Best Western Plus Kelowna Hotel & Suites

Address: 2402 Highway 97 N, Kelowna, British Columbia V1X 4J1, Canada
Region: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Price Range: $146 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Kelowna Hotel & Suites 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Hotel Kelowna
Best Western Kelowna
Kelowna Best Western
Best Western Plus Kelowna Hotel & Suites Okanagan Valley
Hotel Style:
#1 Green Hotel in Kelowna
#2 Spa Hotel in Kelowna
#2 Business Hotel in Kelowna
#4 Family Hotel in Kelowna
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Kelowna Hotel & Suites staff and other travellers.
8 questions
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2 months ago
Chichester, United Kingdom
Glacier National Park, Montana

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Questions? Get answers from Best Western Plus Kelowna Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If possible chose a room on the 7th or 8th floor.”
 of 5 bubbles LindaT473, 1 Mar 2017 | Read review
“The hotel offers suites which have a small kitchen.”
 of 5 bubbles 668annac, 23 Feb 2017 | Read review
“Bottom floor rooms that open out on a court yard are really nice.”
 of 5 bubbles CheriM-W, 23 Feb 2017 | Read review
“Rooms on the south side are quieter”
 of 5 bubbles IngridRenate, 1 Feb 2017 | Read review
“Stay in the tower”
 of 5 bubbles Albeeau, 17 Jan 2017 | Read review
5 of 5