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500 Cook Rd (On the Lake), Kelowna, British Columbia V1W 3G9 Canada
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Lowest prices for your stay
Hotel direct offer!West Coast Resident's Rate
Booking.com
US$226
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Free cancellation until 22-10-07
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Priceline
Official Hotel
US$181
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FindHotelUS$222
Destinia.comUS$227
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Traveller (202)
360
Panoramas (16)
Videos (5)
What is Travellers’ Choice?
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Individually wrapped toiletries
Updated 22-09-12 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 22-09-12 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 36 hotels in Kelowna
Location
Cleanliness
Service
Value
Travellers' Choice
Eldorado Resort is located Kelowna, British Columbia in the Okanagan Valley – Canada’s award-winning wine region. Eldorado Resort is Kelowna’s #1 luxury waterfront property and marina. This lakeside resort offers the legacy and charm of Hotel Eldorado featuring 53 rooms and the Mediterranean ambiance of the adjacent Manteo featuring 102 rooms, both connected by a picturesque lakefront boardwalk. Eldorado Resort marries Europe’s glamourous past with the magical and memorable hospitality of today - from elegant Lakeside Dining, to the award-winning Eldorado Lounge and Whisky Room, to magnificent sun-drenched Boardwalk Dining and Maestro's Mediterranean Restaurant with mesmerizing unparalleled panoramic Okanagan Lake and mountain views. Eldorado Resort is your perfect destination getaway – Where Every Minute Is An Experience. Hotel Eldorado has been part of BC's destination hotel resort experience since 1926. From the beginning, it has always been a story of spectacular hospitality, social events and a welcome that knows no borders. It was then what it is today; a singularly unique social and vacation experience set in one of Canada's most spectacular destinations, the Okanagan Valley. 300 kilometres from the Lower Mainland in the BC Interior and an easy flight from all major airports. For those who have travelled from other countries, you will recognize that this place is one of the most scenic in the world. The Hotel Eldorado is as storied as our town and all those who have graced our doors since 1926. It is a hidden gem and we look forward to welcoming you to The El.
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Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Boating
Tennis court
Pets Allowed ( Dog / Pet Friendly )
Parking
Hot bath
Pool / beach towels
Adult pool
Indoor pool
Outdoor pool
Heated pool
Shallow end in pool
Fence around pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Outdoor dining area
Special diet menus
Wine / champagne
Water sport equipment rentals
Fishing
Patio
Airport transportation
Taxi service
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Full body massage
Manicure
Pedicure
Rooftop terrace
24-hour security
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Lake View
Languages Spoken
English, French, Russian, Spanish and 3 more
Hotel links
Special Rate:West Coast Resident's Rate
748Reviews10Q+A100Room tips
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Rhiannon D wrote a review Sep. 18
3 contributions
Oh waw. I have just visited the El for their Sunday brunch, it was amazing. Such a wide selection of meats, fish, vegetables, salads, pies-the list is endless. And just when you think it can’t get better you visit the dessert table! Everything was just so delicious, hats off to the chef. It was ‘help yourself heaven’. Fantastic value for money. The staff are all so welcoming and helpful too. I will definitely return. Thank you Eldorado Resort.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jason Alexander, Guest Services / Front Office at Eldorado Resort - Hotel Eldorado
Responded 2 days ago
Thank you for the wonderful feedback 309rhiannond - we are very proud of our team and love when they are recognized for continually going above & beyond. Thank you for choosing Hotel Eldorado at Eldorado Resort and we look forward to welcoming you back in the future! Jason Alexander Front Office Manager EldoradoResort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nolan P wrote a review Feb. 2022
Langley, Canada2 contributions
Hotel's Favourite
Was impressed again by the hot tub and pool area and lounge and service and extras we received. Was a nice warm stay! Nice internet too to do some business emails for a tiny bit. Was a nice romantic package deal! Thanks! (: Apr 13/14 am.
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Review collected in partnership with this hotel
Date of stay: February 2022
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Eldorado Resort, Other at Eldorado Resort - Hotel Eldorado
Responded Feb. 22, 2022
Thank you so much for taking the time to review your experience with us and we are happy to hear you had a great getaway. We hope to welcome you back again soon Nolan P!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Canadoc wrote a review Aug. 2022
Fort Langley, Canada138 contributions68 helpful votes
My adult daughter and I just stayed at The Eldorado and had an even better stay than I had expected. We stayed for 4 nights over this last weekend. We stayed in a Luxury Lakeview Suite in the Arms building attached to the original hotel. Parking is close by Check in was quick and easy. What I hadn't expected was the ambiance and feel of the buildings and the room. Originally built in the 1920s, the decor was perfect for that era. It felt like being back in the roaring 20s with the convenience of modern times. The colours of the walls, the furniture, the decorations ... everything fit in. Our suite was everything I wanted. The front entrance has a hall, desk, and a large closet with robes that we didn't end up using. The kitchen has a table and chairs with a view of the lake. There is a fridge, microwave and dishwasher as well as coffee maker, plates and utensils. The living room had a comfy sofa bed, two large chairs, an attoman and a large mirror. The bathroom again was decorated in the 1920s style with a huge multi jetted shower. The bedroom had a very comfortable bed (maybe queen or king) with side tables. The large jetted tub is in an open alcove in the bedroom. The alcove has plantation shutters that you can leave open or closed. The kitchen, living room, alcove and bedroom all have wide views of the lake. We would leave the sliding doors open and listen to the music and people. Closed, the rooms were very quiet. Had room service - awesome. We were there during a heat wave and the rooms were very comfortable. Never had to do any adjusting of the temperature. There was a TV in the bedroom and living room. We were so busy we didn't get a chance to try any of the different pools or other amenities. We did get to experience an unexpected fire alarm. Luckily during the daytime and there was no fire. Did get to see all of the staff and guests in the parking lot. We are definitely going back.
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Date of stay: August 2022
Rooms
Service
Sleep Quality
Room Tip: Luxury Lakeview is really luxury
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jason Alexander, Guest Services / Front Office at Eldorado Resort - Hotel Eldorado
Responded 4 weeks ago
Thank you for the wonderful feedback Canadoc and for choosing Hotel Eldorado at Eldorado Resort, we love it when we can check all the boxes of what is important to our guests! We are glad you enjoyed your stay from the beautiful views to the heritage feel and look of your room and we look forward to seeing you the next time your in Kelowna.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
VanBoy101 wrote a review Aug. 2022
Vancouver, Canada18 contributions44 helpful votes
We had an awesome stay albeit very short only 1 night. Nevertheless the stay was excellent. Thank you very much to Riley for helping us take our stuff to the room! Food is also excellent great breakfast and dinner. Thank you! Will absolutely stay here again.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jason Alexander, Guest Services / Front Office at Eldorado Resort - Hotel Eldorado
Responded Aug. 10, 2022
Thank you for choosing the Eldorado Hotel and taking the time to review your stay with us, we are glad you enjoyed your stay and appreciate your feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sunshine68121950888 wrote a review Aug. 2022
1 contribution1 helpful vote
My husband and I stayed at the Eldorado Resort hotel for our 40th anniversary. The staff surprised us with a room upgrade and a complementary cake! All the staff were so friendly and helpful. Loved it!
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Jason Alexander, Guest Services / Front Office at Eldorado Resort - Hotel Eldorado
Responded Aug. 10, 2022
Thank you for the valuable feedback, it is certainly appreciated. At Hotel Eldorado we pride ourselves on our high levels of guest service and so happy to hear that you enjoyed your Special surprise on your 40th Anniversary
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tawnya B wrote a review Aug. 2022
1 contribution
Tobe went above and behind in helping my colleague and I with a multitude of requests throughout our stay. He was warm, engaging and went out of his way to make us feel welcome. Tobe truly made our stay exceptional
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jason Alexander, Guest Services / Front Office at Eldorado Resort - Hotel Eldorado
Responded Aug. 10, 2022
Thank you for the valuable feedback, it is certainly appreciated. At Eldorado Resort we pride ourselves on our high levels of guest service and I am happy to hear that you had a great experience. I will share your feedback with Tobe. Once again, thank you for your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LeighDee4 wrote a review Aug. 2022
Edmonton, Canada51 contributions5 helpful votes
Sadly, the service was terrible. Unfortunately, a lot of the staff seem to be 'holiday' students or kids that didn't really know what was going on or how to manage any customer service issues. Some staff even struggled with basic etiquette like greeting all the guests with a smile and bringing a menu to the table after we were seated. That is the bare minimum of what is expected. I wasn't able to give feedback directly to the hotel as the survey link emailed afterwards doesn't even work.
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Date of stay: July 2022
Value
Service
Sleep Quality
Room Tip: If you're booking specifically for a view, make sure to clarify that as it seems like most...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jason Alexander, Guest Services / Front Office at Eldorado Resort - Hotel Eldorado
Responded Aug. 10, 2022
Thank you for the valuable feedback, it is certainly appreciated. At Hotel Eldorado we pride ourselves on our high levels of guest service and I apologize that we did not meet these standards during your experience. Your comments will be used constructively in the further development of our team members to ensure that we continue to strive for excellent guest service standards. Once again, thank you for your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Patrick N wrote a review Jul. 2022
1 contribution
Planned a wedding at El Dorado. Started out great with our original wedding advisor. She eventually quit and the rest of our experience was awful. El Dorado didn't ask for details until the last minute which resulted in issues with multiple things, including our bar set up which ended up costing us and our guests more money than it should have. To top it off, after sending us the final bill, their managers have refused to e-mail me back regarding an explanation of the extra charges. The food was the only bright spot.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jason Alexander, Guest Services / Front Office at Eldorado Resort - Hotel Eldorado
Responded Aug. 11, 2022
Thank you for the valuable feedback, it is certainly appreciated. At Eldorado Resort we pride ourselves on our high levels of guest service and I apologize that we did not meet these standards during your experience. Your comments will be used constructively in the further development of our team members to ensure that we continue to strive for excellent guest service standards. Once again, thank you for your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alfred S wrote a review Jul. 2022
Whitehaven, United Kingdom418 contributions190 helpful votes
This is well located on the lake shore with a marina. The hotel Eldorado is part of the larger Eldorado Hotel complex. We arrived and difficult to park. No one at reception had to go into a nearby office to be told he will be back soon. When reception did arrive it was a slow and cumbersome process with the computers and card readers not wishing to talk to each other. Our room was a lakeland view suite, this in the extension to the original hotel. The hotel was great, large, comfortable, quiet and great views of the lake. When we went to check out the following morning little sign says hotel reception closed please go to the nearby Eldorado Resort to check out. Not really what you expect in a hotel at this price. Would we stay again, probably not.
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Date of stay: June 2022
Value
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Room Tip: lake view suites are pretty good
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jason Alexander, Guest Services / Front Office at Eldorado Resort - Hotel Eldorado
Responded Jul. 27, 2022
Thank you for the valuable feedback, it is certainly appreciated. At Manteo Resort we pride ourselves on our high levels of guest service and I apologize that we did not meet these standards during your experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gary S wrote a review Jun. 2022
North Vancouver, Canada4 contributions
Be aware that if you have a pet, you will NOT get the room you booked, in our case an upper floor with balcony. Their pet designated rooms are different, 2nd floor, no balconies! We were not told that upfront. When we called ahead to confirm that we would have the room we booked, we were told no, but we could upgrade to another room, 2nd floor, still no balcony, for move than $100 per night extra. The front desk person, Nav, was not at all apologetic or helpful and his tone was quite condescending. He informed us that the reservation small print stated, “depending on availability”, as though that was sufficient explanation. Take it or leave it was his attitude. We cancelled the reservation.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jason Alexander, Guest Services / Front Office at Eldorado Resort - Hotel Eldorado
Responded Jul. 27, 2022
Thank you for the valuable feedback, it is certainly appreciated. At Manteo Resort we pride ourselves on our high levels of guest service and I apologize that we did not meet these standards during your experience. Your comments will be used constructively in the further development of our team members to ensure that we continue to strive for excellent guest service standards. Once again, thank you for your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$146 - US$346 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
eldorado hotel kelowna
LOCATION
CanadaBritish ColumbiaOkanagan ValleyKelownaSouth Pandosy - K.L.O.
NUMBER OF ROOMS
53
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Frequently Asked Questions about Eldorado Resort - Hotel Eldorado
Which popular attractions are close to Eldorado Resort - Hotel Eldorado?
Nearby attractions include Boyce-Gyro Beach Park (1.1 km), H2O Adventure + Fitness Centre (1.0 km), and Tiki Time Tours (0.2 km).
What are some of the property amenities at Eldorado Resort - Hotel Eldorado?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Eldorado Resort - Hotel Eldorado?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Eldorado Resort - Hotel Eldorado?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Eldorado Resort - Hotel Eldorado?
Yes, parking is available to guests.
What are some restaurants close to Eldorado Resort - Hotel Eldorado?
Conveniently located restaurants include Basil & Mint, Restaurant and Bar, Lakeside Dining Room, and Creekside Pub & Grill.
Are there opportunities to exercise at Eldorado Resort - Hotel Eldorado?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Eldorado Resort - Hotel Eldorado have airport transportation?
Yes, Eldorado Resort - Hotel Eldorado offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Eldorado Resort - Hotel Eldorado?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Eldorado Resort - Hotel Eldorado?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Eldorado Resort - Hotel Eldorado offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.