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Delta Hotels Grand Okanagan Resort

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886 Reviews from our TripAdvisor Community

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Showing 863: English reviews
Vancouver, Canada
Reviewed yesterday NEW

I stayed at the Delta Grand for two nights on Business. I chose to stay here as a treat since they just renovated. The room and bed itself was very clean and really comfortable. I did find a yogurt container top stuck to one of the notepads in the room though- which was not fun to see as I was...

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Helpful?
Thank Tania K
Winnipeg, Canada
Reviewed 2 days ago NEW

I was in Kelowna for 10 days in November '16 for a conference and stayed at the Delta. I brought along my dog and the hotel was ridiculously accommodating for us. They brought a little bed for the dog, plus a bag of treats, and took extra care to make sure our stay was great. The valets, servers, hotel staff...

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Helpful?
Thank Ryan204
DeltaDGO, Social Media & Marketing Manager at Delta Hotels Grand Okanagan Resort, responded to this review

Thank you for your kind review! I am so glad to hear that you had such a great stay and that your 4-legged guest was well cared for! We hope to welcome you back again in the near future. Best regards, Jillian Social Media & Marketing Manager

Edmonton AB
Reviewed 4 days ago NEW

Best location in Kelowna; right on the lake! Walking distance to all the best DT Restaurants and parks. Amazing to wake up to and taking morning strolls. Property itself is well appointed. Room sizes are large. There's no real alternatives/competitors of this hotel if you are looking for resort style and in DT Kelowna. Prices can be a bit high...

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Helpful?
Thank SKYEG91
Reviewed 6 days ago NEWvia mobile

My girls and I went to the Grand to get away for the weekend! It's so nice to always stay there! The door men are great and always help me out with anything I need. Front desk gives my girls little gifts! The room is ALWAY clean the maid makes little beds for my kids stuffed animals and beds for...

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Helpful?
Thank Joni-e L
DeltaDGO, Social Media & Marketing Manager at Delta Hotels Grand Okanagan Resort, responded to this review

Thank you so much for your feedback regarding your recent stay. We truly appreciate your loyalty and I'm so pleased to hear that your girls enjoyed your getaway! Thank you as well for your comments regarding our new restaurant OAK + CRU Social Kitchen & Wine Bar, we are especially proud of our signature cocktails! We are excited to welcome...

South West
Reviewed 1 week ago

Rude staff - who use profanity as a form of communication with guests in open areas of the hotel, Poorly described rooms, Badly maintained rooms, and very expensive for what it offers. Make sure you get what your paying for first before simply accepting it!

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Helpful?
2Thank Steve B
DeltaDGO, General Manager at Delta Hotels Grand Okanagan Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to speak with me this morning, I am pleased that I was able to follow up on your feedback personally. I am also glad that we were able to clear up that the profanity you encountered was not actually from a hotel employee, but I assure you that I will endeavor...

Reviewed 1 week ago via mobile

The hotel is beautiful, rooms are very spacious, great location, walking distance to great restaurants and delicious brunch at the hotel. Stayed there for 3 days with my boyfriend and we visited some wineries, would definitely go back!

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Helpful?
Thank Priscila E
DeltaDGO, Social Media & Marketing Manger at Delta Hotels Grand Okanagan Resort, responded to this review

Thank you for your review! I am so glad that you enjoyed our downtown Kelowna location and our new restaurant, OAK + CRU Social Kitchen & Wine Bar! We look forward to welcoming you back in the near future. Best regards, Jillian Social Media & Marketing Manager

Kelowna, Canada
Reviewed 1 week ago

The room was average nothing special. The food was great. In the summer the outside pool is awesome. The hotel was clean. The staff are very friendly. We had a party in one of the convention rooms and the sevice was awesome. The food was great.

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Helpful?
Thank Doriktown1
Kelowna, Canada
Reviewed 2 weeks ago via mobile

We stayed here on New Years Eve. Even though it was busy they had plenty of front counter staff. Check in and check out was easy/quick. It's a modern Hotel with a good lounge/dining room for Dinner or appies and drinks. The room was nicely furnished, clean and comfortable. The Hotel is lakeside but if you want a view you...

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Helpful?
1Thank J M
Reviewed 2 weeks ago via mobile

This hotel is located right on the lake which is perfect for summer. The rooms are modern and clean and the beds are extremely comfortable! Ended up buying pillows from here. The hotel restaurant and lounge is perfect for business trips or with family on the patio. Very centrally located and walking distance to the heart of town.

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Helpful?
Thank Jennifer L
Washington state
Reviewed 2 weeks ago

I spent four nights over the Christmas holiday in this well situated hotel. With close family living in Kelowna (but accommodation in their home temporarily unavailable), I considered staying in a variety of places, from a B & B to a budget-chain motel to this resort. I decided that since it was Christmas, it would be "fun to splurge" on...

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Helpful?
Thank GermaWashingtonstate

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Delta Hotels Grand Okanagan Resort is fresh from extensive renovations to all 262 guestrooms in the North and South Tower. The newly designed rooms feature SmartDesk work areas with multiple connectivity docks, complimentary internet, and many other thoughtful touches. Along with our guest rooms, other renovations include the addition of Club Lounge and two private guest room floors with exclusive amenities and services. Our resort provides some of the best views in town! ... more   less 

Additional Information about Delta Hotels Grand Okanagan Resort

Address: 1310 Water Street, Kelowna, British Columbia V1Y 9P3, Canada
Region: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Price Range: $170 - $452 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Delta Hotels Grand Okanagan Resort 4*
Number of rooms: 325
Reservation Options:
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Also Known As:
Delta Grand Okanagan Resort And Conference Centre
Delta Grand Okanagan Resort & Conference Centre Hotel Kelowna
Delta Grand Okanagan Lakefront Hotel
Grand Hotel Kelowna
Delta Hotels Grand Okanagan Resort Kelowna, Okanagan Valley
Hotel Style:
#2 Top resorts Hotel in Kelowna
#3 Green Hotel in Kelowna
#4 Business Hotel in Kelowna
#4 Spa Hotel in Kelowna
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Questions & Answers

Here's what travellers have asked, with answers from Delta Hotels Grand Okanagan Resort staff and other travellers.
14 questions
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Questions? Get answers from Delta Hotels Grand Okanagan Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Before accepting your room as expected from your reservation - inspect it first so your not underwhelmed with disappointment.”
 of 5 bubbles stevebN8690HG, 12 Jan 2017 | Read review
“Get a room with a view of the beach.”
 of 5 bubbles Doriktown1, 7 Jan 2017 | Read review
“Room on floor 7 was quiet and we had a bit of a view looking south / west”
 of 5 bubbles Petr0nellaP, 30 Dec 2016 | Read review
“Lake view room we had was more of a partial lake view room. It was a view of the pool and yacht club and a sliver of the lake.”
 of 5 bubbles Calgary149, 21 Dec 2016 | Read review
“Try a lake view room”
 of 5 bubbles gbecker13, 19 Dec 2016 | Read review
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