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Delta Hotels Grand Okanagan Resort

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Delta Hotels Grand Okanagan Resort
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913 Reviews from our TripAdvisor Community

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There are newer reviews for Delta Hotels Grand Okanagan Resort
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Showing 890: English reviews
Kamloops, Canada
Reviewed 1 February 2017

Always perfect! The rooms are always very clean and extremely comfortable. Fantastic location! There is so much to do and see within walking distance from this hotel. The dining is great, and you can play in the casino if you like

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1Thank Cora M
Edmonton, Canada
Reviewed 29 January 2017

This hotel was very nice, however was not happy when I picked it for the hot tub bath and definitely didn't have that in my room. The room was still really nice, the bed was amazingly comfortable, loved all the pillows and blankets were warm. I loved looking out to see the mountains or water. Having the Casino floors down...

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2Thank Candace B
Vernon, Canada
Reviewed 26 January 2017

My husband and I stayed at the hotel Saturday, January 21, 2017. From our arrival through the whole day and night we were amazed at the staff! The valet warmly greeted us....John at the front desk was wonderful....I mentioned it was my husband's birthday and he kindly upgraded us to a beautiful room on the "lounge" floor. We were served...

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1Thank holly r
DeltaDGO, Social Media & Marketing Manager at Delta Hotels Grand Okanagan Resort, responded to this review

Thank you so much for your review! I am so pleased to hear that you had such positive interactions with our staff - I will be sure to share your great feedback regarding Jon and Meagan. I am also glad to hear that you enjoyed the surrounding boardwalk along the lake, it's one of our favourites walks to do as...

Reviewed 26 January 2017 via mobile

Beautifully renovated hotel! The last time I was here was 8 years ago with my husband and 2 children. Styling was drab even for 2009. However, on this stay, I was pleasantly surprised when I walked into the hotel lobby. Sparkling marble, a beautiful wine tasting room, new upscale restaurant in the Oak + Cru, this hotel finally joined the...

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1Thank May T
DeltaDGO, Social Media & Marketing Manager at Delta Hotels Grand Okanagan Resort, responded to this review

Thank you for your kind review! I am so glad that you enjoyed our renovation, we are so pleased with the results as well. I hope you had the opportunity to enjoy a wine tasting in the Wine Experience Centre and a delicious meal in OAK + CRU Social Kitchen & Wine Bar! We hope to welcome you back to...

Kelowna, Canada
Reviewed 23 January 2017 via mobile

Staff was amazing and I ver accommodating. Rooms are very clean and nicely updated. Oak and Crew restaurant is our favourite place in town. Fantastic breakfast and dinner menu's. Service was great. Casino was nice enough to let us win enough money to pay for the whole weekend! Can't wait to go back.

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Thank Seanaroundtheworld
Kelowna, Canada
Reviewed 22 January 2017

Started out by checking in and being told we were given a room with a lake view even though we had only booked a street view so we were very happy about that. The room was much nicer than the last time we had stayed as they had been updated. That was until the loud heater turned on, we could...

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Thank 2weekendgetaway
DeltaDGO, Director of Rooms at Delta Hotels Grand Okanagan Resort, responded to this review

Dear Valued Guest, Thank you for your review. I am glad to hear that you enjoyed your fully renovated lakeview guestroom! I apologize that you had noise issues and were not properly informed of our parking fees at check-in. I will personally follow up with our guest services team to reiterate the importance of communicating these services to our guests....

Kelowna, Canada
Reviewed 22 January 2017

Living in Kelowna we had an opportunity to make our first stay at the Delta Grand with a complimentary night. Too many years of Fairmont stays have spoiled us. We were not impressed from the minute we walked into the room and smelled an odd odor that we still can't describe or identify; we were shocked to discover in the...

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1Thank KelownaTravelingMan
DeltaDGO, Director of Rooms at Delta Hotels Grand Okanagan Resort, responded to this review

Dear Valued Guest, Thank you for your comments regarding your recent stay. I am disappointed to hear that our hotel did not meet your expectations. I sincerely apologize for the issues that you encountered with regards to your guestroom, I will personally follow up with our housekeeping team to ensure these were isolated incidences. I will also share your feedback...

Vancouver, Canada
Reviewed 18 January 2017

I stayed at the Delta Grand for two nights on Business. I chose to stay here as a treat since they just renovated. The room and bed itself was very clean and really comfortable. I did find a yogurt container top stuck to one of the notepads in the room though- which was not fun to see as I was...

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Thank Tania K
Winnipeg, Canada
Reviewed 17 January 2017

I was in Kelowna for 10 days in November '16 for a conference and stayed at the Delta. I brought along my dog and the hotel was ridiculously accommodating for us. They brought a little bed for the dog, plus a bag of treats, and took extra care to make sure our stay was great. The valets, servers, hotel staff...

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Thank Ryan204
DeltaDGO, Social Media & Marketing Manager at Delta Hotels Grand Okanagan Resort, responded to this review

Thank you for your kind review! I am so glad to hear that you had such a great stay and that your 4-legged guest was well cared for! We hope to welcome you back again in the near future. Best regards, Jillian Social Media & Marketing Manager

Edmonton AB
Reviewed 15 January 2017

Best location in Kelowna; right on the lake! Walking distance to all the best DT Restaurants and parks. Amazing to wake up to and taking morning strolls. Property itself is well appointed. Room sizes are large. There's no real alternatives/competitors of this hotel if you are looking for resort style and in DT Kelowna. Prices can be a bit high...

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Thank SKYEG91

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Delta Hotels Grand Okanagan Resort is fresh from extensive renovations to all 262 guestrooms in the North and South Tower. The newly designed rooms feature SmartDesk work areas with multiple connectivity docks, complimentary internet, and many other thoughtful touches. Along with our guest rooms, other renovations include the addition of Club Lounge and two private guest room floors with exclusive amenities and services. Our resort provides some of the best views in town! ... more   less 

Additional Information about Delta Hotels Grand Okanagan Resort

Address: 1310 Water Street, Kelowna, British Columbia V1Y 9P3, Canada
Region: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Price Range: $183 - $574 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Delta Hotels Grand Okanagan Resort 4*
Number of rooms: 325
Reservation Options:
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Also Known As:
Delta Grand Okanagan Resort & Conference Centre Hotel Kelowna
Delta Grand Okanagan Resort And Conference Centre
Delta Grand Okanagan Lakefront Hotel
Grand Hotel Kelowna
Delta Hotels Grand Okanagan Resort Kelowna, Okanagan Valley
Hotel Style:
#2 Top resorts Hotel in Kelowna
#3 Green Hotel in Kelowna
#4 Business Hotel in Kelowna
#4 Spa Hotel in Kelowna
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Questions & Answers

Here's what travellers have asked, with answers from Delta Hotels Grand Okanagan Resort staff and other travellers.
14 questions
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Questions? Get answers from Delta Hotels Grand Okanagan Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Earplugs or a white noise machine would be helpful”
 of 5 bubbles slimyagent, 26 Mar 2017 | Read review
“Good to be aware that there are two different sections of rooms that do not connect, each with their own elevators.”
 of 5 bubbles davidbI3624NZ, 22 Mar 2017 | Read review
“Upper level rooms with the continental breakfast are nice”
 of 5 bubbles NadiaMilan3, 22 Mar 2017 | Read review
“ask for one facing the watrfront”
 of 5 bubbles AC416-2015, 28 Feb 2017 | Read review
“Ask for lake view”
 of 5 bubbles coram825, 1 Feb 2017 | Read review
5 of 5