This is an older hotel not a problem. Good location and reasonable rates. But do book a pet friendly room. Old carpets in these rooms. The first room the carpet was filthy not just wear and tear. Got moved into another the carpet was better but still not satisfactory. The mirrored closet door had smudges and you could see a handprint. The emergency procedures case on the back of the door was smudged and dirty. Made me wonder what else was never cleaned that we could not see with the light reflection. Will not stay here again. The pictures do not fully show the dirt but they were bad.
I wouldn’t recommend this place to anyone! It was dirty, expensive, and had unknowledgeable staff. The security guy was quite rude and abrasive when we asked for directions on how to enter the building.
Stayed here one night and have no issues. Staff friendly and professional. Spacious room, comfortable bed. Shopping Mall, supermarkets opposite which was usefull Excellent breakfast at Smithys attached to the hotel. Would recommend this hotel
Friendly enough staff, rooms adequate for size,location is great, close to shopping and restaurants, good parking , heavy traffic, hotel needs to upgrade . Fridge not working properly, tub silicone surround was moldy, house keeping could improve, last booking coffee filter was still in the machine, rug felt dirty . No a good value for the price of the rooms.
Overall a great stay in a great location. The only issue we had is that our room was only turned over and cleaned about half the time we were there. I had to ask one of the cleaning staff to come in even though we were never there during the day.
It felt that we were more of an inconvenience. The security woman was sitting in the lobby area on her phone. We were offered no help to our room, even though I mentioned I was disabled and also had a dog in tow. Apparently, it was more important to be on her phone, rather than do her job.
Great hotel, welcoming and polite staff, convenient location, very clean rooms and glad we tried it. We were grateful for the early check in and enjoyed our stay. We will gladly book again when we are in town next.
Old smelly noisy place with no microwave or breakfast. Clearly overpriced! Stay away or you will regret later. I wasn’t happy with my room and was told it will be changed but it never happened. It’s a NO
Room was dull and there was a smokey smell overall. The wardrobe door was broken so couldn’t use that. The carpets were dirty We just stayed for one night but room was not worth the money we paid. It was supposed to be business suite but didn’t look like one :((
I was very impressed with my overall experience. The only staff that we encountered were the front desk team members, and they were phenomenal - from the booking over the phone to the check out, everything was great.
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