Hampton Inn & Suites By Hilton Kelowna Airport
Hampton Inn & Suites By Hilton Kelowna Airport
1665 Innovation Drive, Kelowna, British Columbia V1V 2Y9 Canada
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Avg. C$346 /night, 2/15 - 2/16
C$387
per night
C$282
per night
C$176
per night
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About
#1 of 34 hotels in Kelowna
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Nestled among the stunning mountains and lakes of British Columbia, our new hotel is right across the highway from Kelowna International Airport. Several golf courses, UBC Okanagan, and Okanagan Lake access are within 10 km. Free breakfast, free WiFi, and 24-hour airport shuttle are included.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Hiking
Horseback riding
Kids stay free
Paid private parking on-site
Car park
Public wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Saltwater pool
Breakfast available
Breakfast buffet
Complimentary tea
Vending machine
Bowling offsite
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Convenience store
Non-smoking hotel
ATM on site
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Room service
Safe
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
Room types
Mountain view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Business
Languages Spoken
English
Location
1665 Innovation Drive, Kelowna, British Columbia V1V 2Y9 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 53 out of 100
53
Reviews
Traveller rating
- 271
- 37
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Detailed Reviews
Hotel's Favourite
We came to Kelowna for a quick overnight stay. This is a nice, new hotel. Very clean with comfortable beds. The location is excellent for those wanting to be close to the airport. Even though that didn’t apply to us, it was still an easy, short commute to the City Center. Breakfast is included - set up in a spacious, relaxing area, nice food choices to start your day! Throughout our stay, we felt very welcomed and we had excellent service.
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Date of stay: July 2023Trip type: Travelled as a couple
Room Tip: Free, on-site parking. Amenities close by - gas, fast food, restaurant, grocery, drugstore
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ashley Malone, Guest Services / Front Office at Hampton Inn & Suites By Hilton Kelowna Airport
Responded Aug 5, 2023
Thank you for the 5-star review Stefanie W! It is always nice to receive such positive feedback. I am delighted to hear that the entire team made you feel welcomed. I hope that you will choose to stay with us once more if your travels bring you back to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This Hampton Inn is obviously very well managed. The consistency of excellent service across departments was surprising. From Amrit’s friendly demeanor and extra help later, to the breakfast staff scrambling to keep up with an unusually slammed Saturday morning, to extra assistance other days at the Front Desk, everyone smiled and took care of each enquiry very well.
Our room was clean and in new condition, and Housekeeping did what we requested on the third day.
To make this a balanced review, I’m struggling to come up with any constructive criticism. The fireplace in the breakfast room appears to be under construction (old tiles/bricks removed or just not finished initial construction yet?). The room could probably use some supplies such as dish cloth/towel/detergent, a pair of wine glasses, and a corkscrew? Not complaining, though.
We’ll definitely return. Initially we chose this location because of its convenient location to balance family visits between Vernon and Kelowna, as well as my appreciation of the Hampton Inn chain.
Our room was clean and in new condition, and Housekeeping did what we requested on the third day.
To make this a balanced review, I’m struggling to come up with any constructive criticism. The fireplace in the breakfast room appears to be under construction (old tiles/bricks removed or just not finished initial construction yet?). The room could probably use some supplies such as dish cloth/towel/detergent, a pair of wine glasses, and a corkscrew? Not complaining, though.
We’ll definitely return. Initially we chose this location because of its convenient location to balance family visits between Vernon and Kelowna, as well as my appreciation of the Hampton Inn chain.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ahmad Saleh, General Manager at Hampton Inn & Suites By Hilton Kelowna Airport
Responded Sep 10, 2022
Dear Geerdad, I am always pleased to receive feedback such as yours. My team and I are thrilled to hear that you enjoyed your time with us. The team are delighted that they make you feel at home especially. We hope to see you again for another great experience here at Hampton Inn Kelowna. Regards, Ahmad
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had an early flight from YLW and booked at The Hampton Suites. The location couldn’t be better and the hotel is great from the moment you walk in. The front desk staff were helpful and friendly. Our 2 queen bed room was large and nicely appointed. The linens, towels and toiletries are of high quality and the front desk provided us with extra lotion. We stayed here last year and noticed that the sliding barn type door in the bathroom wouldn’t stay closed. They have fixed the problem which is appreciated. The breakfast had a large variety of hot and cold selection ruins including eggs, bacon, toast and pastries. We will return.
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Date of stay: December 2022Trip type: Travelled with friends
Value
Location
Service
Room Tip: Parking lot was quite full but we found a spot. The front desk told us to let them know if we...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chedi Soussia, Guest Services / Front Office at Hampton Inn & Suites By Hilton Kelowna Airport
Responded Jan 2, 2023
Hi Manning3, Thank you for the 5-star review! Great to hear you enjoyed the staff, breakfast and services! We look forward to seeing you next time.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have no complaints about the cleanliness of the hotel. The breakfast area was kept well sanitized after each guest left their table. The cooked breakfast was handled well although it tended to get crowded around the coffee and waffle making area.
With rooms costing over $200 to over $400 I was very disappointed that during our three night stay our towels weren't changed nor clean towels supplied. I don't mind making the bed but if I am going to do housekeepings jobs then reduce the room rate or give me extra points as an incentive. Best Western gives points when you do the housekeeping yourself. Guests could take their used towels to a bin on each floor and staff could hand out new towels to the guest to replace them. How about it Hampton Inn!
With rooms costing over $200 to over $400 I was very disappointed that during our three night stay our towels weren't changed nor clean towels supplied. I don't mind making the bed but if I am going to do housekeepings jobs then reduce the room rate or give me extra points as an incentive. Best Western gives points when you do the housekeeping yourself. Guests could take their used towels to a bin on each floor and staff could hand out new towels to the guest to replace them. How about it Hampton Inn!
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Date of stay: July 2021
Cleanliness
Service
Room Tip: Comfortable and quiet but the room rates - really!!!!!!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jamie Hackl, General Manager at Hampton Inn & Suites By Hilton Kelowna Airport
Responded Aug 8, 2021
Hello, thank you for spending the time to share your feedback. Hilton does not have a system in place like the one you described from the Best Western however I think that is a great idea and we will look in to implementing these in the future. I specifically like the idea about being able to pick up and drop off towels yourself as I personally hate to call down to the Front Desk when I am visiting a busy hotel. I like the idea about getting points as well should you choose to opt out of stayover service. Thanks again for the great feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is literally across the street from the airport. You could actually walk there off your flight. Lots of free parking but if hotel is busy, may be a challenge finding a spot. Still has that brand new smell. Super awesome HILTON Digital Key option. (Can't use elevator unless you have this or a physical key card) Very good hot and cold breakfast with so many options to choose from. Very clean dining area. Little tuck shop next to front desk offering snacks and light microwavable food options. Free coffee 24/7 in the lobby. Did not use the pool but saw that it was pretty popular. Friendly front desk staff during check in process, but not once did they greet guests (Hello, Hi, Welcome back or upon leaving, have a nice day !) when passing the front desk (nobody else in front of them at the counter). Head was always kept down unless they were helping someone at check in. We had a king suite and it was very spacious and clean. Bed was super comfortable as always on Hilton brand. Room service available from the restaurant next door at the Four Points Sheraton and can be billed to room. I read complaints elsewhere that guests didn't receive daily maid service during pandemic times. It did not bother us at all. The bathroom was overstocked with towels, and if we needed anything we could just call for it. It was actually nice to know that nobody would be in our room besides us. Check out was a breeze. The Hilton App is super awesome. Glad we stayed by the airport for this mini vacay. Perfect launch point to all of our sight seeing and we didn't have to fight the downtown traffic if we had to go anywhere. WiFi connection was very good.
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Date of stay: May 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jamie Hackl, General Manager at Hampton Inn & Suites By Hilton Kelowna Airport
Responded May 16, 2022
Hi Angie, thank you very much for taking the time to share your detailed feedback! I'm delighted to hear you enjoyed your stay though I apologize that we did not quite hit the 5 star mark! Great to hear you enjoyed the Hilton digital key, complimentary breakfast, in-room dining service, and room accommodations. Thank you very much for choosing to stay with us and we hope to be able to host you again one day soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First time stay and wow this was great!! First class service at check in ( special thanks to Ravi ) he even checked in with us each day to make sure we were happy. In all our travels we have never been treated with such care. Every about our room was perfect. Large, CLEAN, bed/pillows 5⭐️ and bathroom was excellent and so was shower. We had breakfast both days and it was exceptional…far better than most hotels that offer free breakfast. Both days there was 3-4 staff cleaning, refilling etc in the room at all times. They even had a water fill station and different recycle bins right outside elevator. Such a great idea!! Loads of parking too.
Highly recommend this hotel and will absolutely stay here again!!
Highly recommend this hotel and will absolutely stay here again!!
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Date of stay: March 2023Trip type: Travelled as a couple
Room Tip: Breakfast from 7-10. Always somewhere to sit and food kept we’ll stock so no need to stress to...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stay at this Hampton Inn fairly often for business. It is incredibly convenient for proximity to the airport, literally across the road. The shuttle is efficient and the drivers are friendly. The hotel is quite new and in excellent repair, rooms and common areas are very clean and inviting. For being out by the airport there is a surprisingly high amount of selection for dining out within easy walking distance.
Breakfast is appealing and well laid out. The only complaint is that the breakfast starts later than other airport Hampton Inns that I have stayed at. This breakfast doesn’t open until 7am which is not convenient for an early flight. Many guests are staying here for that reason so I would love to see them extend their opening starting at 6am. They do have breakfast to go bags, but that’s just not the same.
I highly recommend this hotel for before or after a flight. I look forward to future stays.
Breakfast is appealing and well laid out. The only complaint is that the breakfast starts later than other airport Hampton Inns that I have stayed at. This breakfast doesn’t open until 7am which is not convenient for an early flight. Many guests are staying here for that reason so I would love to see them extend their opening starting at 6am. They do have breakfast to go bags, but that’s just not the same.
I highly recommend this hotel for before or after a flight. I look forward to future stays.
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Date of stay: January 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ashley Malone, Guest Services / Front Office at Hampton Inn & Suites By Hilton Kelowna Airport
Responded Feb 1, 2024
Thank you so much for this fantastic review. We appreciate your loyalty. We will share your comments regarding the breakfast hours with our Food and Beverage manager for future consideration. We look forward to welcoming you back when you are next in Kelowna. Ashley Malone Assistant Front Office Manager ashley.malone@hilton.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room had no amenities at all...not even a fork or spoon or mug...paper cups was it. The AC would not go below 18 degrees Celsius so in other words, the AC was deactivated with guest's not being able to modify temp. I had to make my own bed every day, manage all my own towel's and the garbage can was overflowing onto the floor after 3 nights as there was no room service at all unless we asked. I understand industry's are changing due to Covid but to say hotels are no longer doing this or that due to Covid or to reduce environmental impacts, its just plane sneaky and deceitful. You are making me make my own bed because it saves you money. You are locking the AC because you are saving money...just be honest about it! The comforter was polyester with the worst static shocks I have ever experienced bothering me all night.
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Date of stay: April 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jamie Hackl, General Manager at Hampton Inn & Suites By Hilton Kelowna Airport
Responded Apr 15, 2022
Hello, Thank you for your feedback. I'm sorry you were not satisfied with what the Hampton has to offer. It is standard not to have cutlery in hotel room with no kitchen. However, we do have real cutlery offered in our breakfast room and we do offer to bring this up to guests who request it. We can also provide glassware and plate ware if desired. Yes it is true that all Hilton's now offer stayover service on request only. This was a change after covid and like any decision has many factors that go in to it. One of the factors is the reducing waste of both electricity and water from washing towels and sheets every single day. There are many people who still do not want hotel staff in their living space. These are just two of the reasons why the service has changed to request only. We can and do still provide this daily if requested. As for the AC unit the regulation of them to 18 Degrees C or 64 Degrees F minimum is an environmental concern and part of the Hilton LightStay program mandated by the Hilton Brand. Yes it is true this reduces our electricity output, which is ultimately the goal from an environmental stand point.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very comfortable beds. Excellent interior design for a hotel room (shower has temperature control at one end and shower head at the other so you don’t have to get your arm wet setting the water temp). Good breakfast. Friendly and helpful staff. Very quiet rooms. Clean pool and hot tub area.
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Date of stay: May 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ashley Malone, Guest Services / Front Office at Hampton Inn & Suites By Hilton Kelowna Airport
Responded Jun 1, 2023
Dear UnaH_12, Thank you so much for taking the time to provide us with your amazing feedback. We know there are lots of options for accommodation and we appreciate you choosing to stay with us. I am thrilled to see that you stay with us was such a positive experience. We hope that we have another opportunity to welcome you to Kelowna when you are next in the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were travelling as a group that included four adults and three children under five. Ravi at the front desk was extremely accommodating, finding us rooms to store all our luggage as we were without a car. He never complained once, and was always solution focussed.
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ashley Malone, Guest Services / Front Office at Hampton Inn & Suites By Hilton Kelowna Airport
Responded Jul 18, 2023
Thank you for taking the time to review your stay at the Hampton Inn & Suites Kelowna. It is always nice to receive such positive feedback and it serves as motivation for the team to keep up their great work. We strive to provide excellent customer experiences to all of our guests, and it is clear from your review that we exceeded your expectations. We hope that we will be able to welcome you to Kelowna again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is brand new in Kelowna. Offers complimentary shuttle service to the Kelowna Airport 24/7. Offers complimentary hot breakfast. Has a secure underground parkade for those hot or cold days.
Yes, we have coin laundry facilities. We have laundry soap and dryer sheets available for purchase as well.
I do not know
We are proud to announce that we opened our doors February 11, 2020! We look forward to welcoming you to the Hampton Inn & Suites Kelowna Airport.
"Breakfast is provided but if you miss it then they provide little baggies that help you start your morning! "Read full review
"If you have life sustaining medication that requires delivery before hand, do not stay here. "Read full review
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PRICE RANGE
C$193 - C$291 (Based on Average Rates for a Standard Room)
LOCATION
CanadaBritish ColumbiaOkanagan ValleyKelowna
NUMBER OF ROOMS
140
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Hampton Inn & Suites By Hilton Kelowna Airport
What are some of the property amenities at Hampton Inn & Suites By Hilton Kelowna Airport?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hampton Inn & Suites By Hilton Kelowna Airport?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Hampton Inn & Suites By Hilton Kelowna Airport?
Guests can enjoy free breakfast and complimentary tea during their stay.
Is parking available at Hampton Inn & Suites By Hilton Kelowna Airport?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Hampton Inn & Suites By Hilton Kelowna Airport?
Conveniently located restaurants include Gulfstream, KAYA Sushi + Grill, and Fortune Creek.
Are there opportunities to exercise at Hampton Inn & Suites By Hilton Kelowna Airport?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Hampton Inn & Suites By Hilton Kelowna Airport have an airport shuttle?
Yes, Hampton Inn & Suites By Hilton Kelowna Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hampton Inn & Suites By Hilton Kelowna Airport have airport transportation?
Yes, Hampton Inn & Suites By Hilton Kelowna Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hampton Inn & Suites By Hilton Kelowna Airport?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hampton Inn & Suites By Hilton Kelowna Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hampton Inn & Suites By Hilton Kelowna Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.