Hampton Inn & Suites by Hilton Kelowna Airport

March 2020
Traveller (50)
March 2020
Room & Suite (24)
Hampton Inn & Suites by Hilton Kelowna Airport
Videos (1)
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Fully refundable before Wed, May 1
Breakfast included
C$196
Fully refundable before Tue, Apr 30
Breakfast included
No prepayment needed
Get rewarded with One Key
C$196
Fully refundable before Tue, Apr 30
Breakfast included
No prepayment needed
Get rewarded with One Key
C$197
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

4.5
#1 of 35 hotels in Kelowna
4.7 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Nestled among the stunning mountains and lakes of British Columbia, our new hotel is right across the highway from Kelowna International Airport. Several golf courses, UBC Okanagan, and Okanagan Lake access are within 10 km. Free breakfast, free WiFi, and 24-hour airport shuttle are included.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Hiking
Children Activities (Kid / Family Friendly)
Electric vehicle charging station
Car park
Internet
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Saltwater pool
Breakfast buffet
Complimentary tea
Vending machine
Horseback riding
Bowling offsite
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Convenience store
Non-smoking hotel
ATM on site
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Room service
Safe
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
Room types
Mountain view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Business
Mid-range
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee

Location

1665 Innovation Drive, Kelowna, British Columbia V1V 2Y9 Canada
4.5
4.5 of 5 bubbles318 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Nestled in a convenient location near the airport, wineries, and downtown, the Hampton Inn & Suites by Hilton Kelowna Airport is celebrated by guests for its spacious and pristine rooms equipped with modern amenities. The hotel's atmosphere is fresh and inviting, featuring a clean pool, gym, and complimentary shuttle service, although the breakfast hours might be limiting for some. While the service is generally applauded for its professionalism, there have been occasional lapses noted. Despite some concerns over cost, particularly the pet fee, many find the overall experience to be of good value.
Location
Convenient
Atmosphere
Stylish
Rooms
Comfortable
Value
Pricey
Cleanliness
Spotless
Service
Inconsistent
Amenities
Well-appointed
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318Reviews5Q+A34Room tips
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Detailed Reviews
Stef004 wrote a review Jul 2023
Bowmanville, Canada14 contributions2 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
We came to Kelowna for a quick overnight stay. This is a nice, new hotel. Very clean with comfortable beds. The location is excellent for those wanting to be close to the airport. Even though that didn’t apply to us, it was still an easy, short commute to the City Center. Breakfast is included - set up in a spacious, relaxing area, nice food choices to start your day! Throughout our stay, we felt very welcomed and we had excellent service.
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Date of stay: July 2023Trip type: Travelled as a couple
Room Tip: Free, on-site parking. Amenities close by - gas, fast food, restaurant, grocery, drugstore
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ashley Malone, Guest Services / Front Office at Hampton Inn & Suites by Hilton Kelowna Airport
Responded Aug 5, 2023
Thank you for the 5-star review Stefanie W! It is always nice to receive such positive feedback. I am delighted to hear that the entire team made you feel welcomed. I hope that you will choose to stay with us once more if your travels bring you back to the area.
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Mayolanding wrote a review Jul 2021
Ontario, Oregon7 contributions5 helpful votes
4.0 of 5 bubbles
I have no complaints about the cleanliness of the hotel. The breakfast area was kept well sanitized after each guest left their table. The cooked breakfast was handled well although it tended to get crowded around the coffee and waffle making area.
With rooms costing over $200 to over $400 I was very disappointed that during our three night stay our towels weren't changed nor clean towels supplied. I don't mind making the bed but if I am going to do housekeepings jobs then reduce the room rate or give me extra points as an incentive. Best Western gives points when you do the housekeeping yourself. Guests could take their used towels to a bin on each floor and staff could hand out new towels to the guest to replace them. How about it Hampton Inn!
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Date of stay: July 2021
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Room Tip: Comfortable and quiet but the room rates - really!!!!!!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jamie Hackl, General Manager at Hampton Inn & Suites by Hilton Kelowna Airport
Responded Aug 8, 2021
Hello, thank you for spending the time to share your feedback. Hilton does not have a system in place like the one you described from the Best Western however I think that is a great idea and we will look in to implementing these in the future. I specifically like the idea about being able to pick up and drop off towels yourself as I personally hate to call down to the Front Desk when I am visiting a busy hotel. I like the idea about getting points as well should you choose to opt out of stayover service. Thanks again for the great feedback!
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Katherine J wrote a review Feb 2020
4 contributions
5.0 of 5 bubbles
I had breakfast there this morning, and it was a delicious continental and hot breakfast offering, including fresh cinnamon waffles! The best part is that they offer ceramic plates and stainless steel utensils, whereas other Hampton Inn hotels uses paper plates and plastic utensils. This is environmentally conscious of Argus Properties for choosing this option. The rooms are well laid out, bright and welcoming. Pictures of historical Kelowna, BC throughout the hotel is a great touch!
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Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from jstier1, Front Office Manager at Hampton Inn & Suites by Hilton Kelowna Airport
Responded Feb 29, 2020
Thank you for choosing the Hampton Inn & Suites Kelowna Airport. We appreciate you noticing our part in being environmentally conscious as we take pride in going green and have joined the culture of Cleaning the World.
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0624paperprintss wrote a review Aug 2020
Prince George, Canada31 contributions24 helpful votes
1.0 of 5 bubbles
We were shocked when we first checked in and Jackson at the front desk While wearing a mask, kept pulling it up because it was falling off his face. The fact that he kept touching the mask concerned me, but at least he was wearing one. As we went into the hotel we found the cleaning staff we’re cleaning the room across from ours with no mask. Then the manager (Mayur) came by and introduced himself also not wearing a mask. He had an assistant with him whose name was Adam he too was not wearing a mask the manager was running up and down the hallway on the level that we were assigned nobody anywhere in the hallways or cleaning of the rooms wore masks. We passed by housekeeping personnel several times, different people no mask. I asked housekeeping about wearing the mask each time I saw them and each person told me they were on their way to go get one. Given the high levels being reported out of this area in BC it was shocking to see a business that had people coming and going throughout the hallways and yet none of the staff were wearing masks except for Jackson at the front desk who couldn’t keep his on. Furthermore, while the rooms were cleaned they were in no way sanitized towels that had been in there prior to a stay left by previous tenants were left there and more were added. The bedding was not changed out or washed just the sheets. This is not Covid safe. We stayed one night and couldn’t get out of there fast enough I reported my concerns to the front desk and they did not seem in the least concern themselves.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jamie Hackl, General Manager at Hampton Inn & Suites by Hilton Kelowna Airport
Responded Feb 26, 2021
Hi Carri, I'm terribly sorry to hear about your experience. We do have strict mask protocols and while I do not want to make excuses the hotel had only just recently re-opened when you stayed and were still working out the kinks. I can assure you all staff now diligently wear their masks now they all fit properly. Further all in room linens including untouched towels and untouched beds are changed completely between each guest stay. I'm sorry again to hear about your poor stay. If you are back in the area we would love the chance to host you again and show we can exceed your expectations. If you are interested you can reach me directly at jamie.hackl@hilton.com
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Ryan J wrote a review Jul 2021
1 contribution
5.0 of 5 bubbles
My family and I came to this hotel and where amazed at how clean and buetiful the hotel room was. Everything in there felt perfect and the beds where Smooth, comfortable and had a very nice feeling on my body.

The breakfast was scrumptious and the food was served by the one of the nicest people. His name Is PJ and him and my dad immediately clicked and I just felt a warm and pleasent feeling in my heart and it made my day.

Overall amazing hotel with a very tasty and scrumptious breakfast with the nicest staff out there (an example would be pj)
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jamie Hackl, General Manager at Hampton Inn & Suites by Hilton Kelowna Airport
Responded Jul 6, 2021
Hi Ryan, Than you for taking the time to share your feedback. It sounds like you enjoyed everything about your stay. Great to hear you specifically enjoyed breakfast and the beds. We work hard every day to deliver the best and safest hot breakfast possible. Regarding PJ we are truly lucky to have him on our team. He gives that same feeling to many people my self included.
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AngieTravels wrote a review May 2022
Mississauga, Canada7 contributions8 helpful votes
4.0 of 5 bubbles
This hotel is literally across the street from the airport. You could actually walk there off your flight. Lots of free parking but if hotel is busy, may be a challenge finding a spot. Still has that brand new smell. Super awesome HILTON Digital Key option. (Can't use elevator unless you have this or a physical key card) Very good hot and cold breakfast with so many options to choose from. Very clean dining area. Little tuck shop next to front desk offering snacks and light microwavable food options. Free coffee 24/7 in the lobby. Did not use the pool but saw that it was pretty popular. Friendly front desk staff during check in process, but not once did they greet guests (Hello, Hi, Welcome back or upon leaving, have a nice day !) when passing the front desk (nobody else in front of them at the counter). Head was always kept down unless they were helping someone at check in. We had a king suite and it was very spacious and clean. Bed was super comfortable as always on Hilton brand. Room service available from the restaurant next door at the Four Points Sheraton and can be billed to room. I read complaints elsewhere that guests didn't receive daily maid service during pandemic times. It did not bother us at all. The bathroom was overstocked with towels, and if we needed anything we could just call for it. It was actually nice to know that nobody would be in our room besides us. Check out was a breeze. The Hilton App is super awesome. Glad we stayed by the airport for this mini vacay. Perfect launch point to all of our sight seeing and we didn't have to fight the downtown traffic if we had to go anywhere. WiFi connection was very good.
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Date of stay: May 2022
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jamie Hackl, General Manager at Hampton Inn & Suites by Hilton Kelowna Airport
Responded May 16, 2022
Hi Angie, thank you very much for taking the time to share your detailed feedback! I'm delighted to hear you enjoyed your stay though I apologize that we did not quite hit the 5 star mark! Great to hear you enjoyed the Hilton digital key, complimentary breakfast, in-room dining service, and room accommodations. Thank you very much for choosing to stay with us and we hope to be able to host you again one day soon.
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geerdad wrote a review Aug 2022
Calgary, Canada70 contributions57 helpful votes
5.0 of 5 bubbles
This Hampton Inn is obviously very well managed. The consistency of excellent service across departments was surprising. From Amrit’s friendly demeanor and extra help later, to the breakfast staff scrambling to keep up with an unusually slammed Saturday morning, to extra assistance other days at the Front Desk, everyone smiled and took care of each enquiry very well.
Our room was clean and in new condition, and Housekeeping did what we requested on the third day.
To make this a balanced review, I’m struggling to come up with any constructive criticism. The fireplace in the breakfast room appears to be under construction (old tiles/bricks removed or just not finished initial construction yet?). The room could probably use some supplies such as dish cloth/towel/detergent, a pair of wine glasses, and a corkscrew? Not complaining, though.
We’ll definitely return. Initially we chose this location because of its convenient location to balance family visits between Vernon and Kelowna, as well as my appreciation of the Hampton Inn chain.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ahmad Saleh, General Manager at Hampton Inn & Suites by Hilton Kelowna Airport
Responded Sep 10, 2022
Dear Geerdad, I am always pleased to receive feedback such as yours. My team and I are thrilled to hear that you enjoyed your time with us. The team are delighted that they make you feel at home especially. We hope to see you again for another great experience here at Hampton Inn Kelowna. Regards, Ahmad
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Paulette R wrote a review Nov 2020
Penticton, Canada5 contributions
5.0 of 5 bubbles
New hotel located across from Kelowna Airport, rooms are super clean and roomy. Awesome Hilton experience checking in on line with an electronic key to your room. In this time of Covid 19 it was so considerate that you could walk in the front door, go directly to your room without having any contact with anyone, super convenient. Great addition to create competition in the area, I hope they remain competitive in their pricing because we are very partial to Hilton Family Hotels.
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Date of stay: November 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: New hotel and quiet
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Janet Macdonald, Guest Services / Front Office at Hampton Inn & Suites by Hilton Kelowna Airport
Responded Nov 27, 2020
Thank you for your feedback! I'm happy to hear that you had a smooth experience with our digital check-in and digital key technology. Safe Travels!
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gmdalberta wrote a review Aug 2020
Edmonton, Canada311 contributions156 helpful votes
5.0 of 5 bubbles
This property is very new, right by the Kelowna Airport and close to Highway 97 North. There is ample surface parking and underground parking as well. We were rapidly checked in, and our room was sealed and sanitized. The room was clean, the bed was comfortable and well equipped with amenities, fridge and microwave. There were tons of power outlets conveniently located for all our devices. The stay was quiet and very restful. Hampton has figured out how to do a great breakfast with COVID, with a buffet style delivery that worked for us very well!!

The issue I have is around the parking for Hilton Diamond members at this hotel. We arrived around 11 PM and noticed that there was no Diamond parking at all in the surface parking lot. We did notice 2 unoccupied EV parking charge stations right by the front door, next to three parking stalls that should have been marked Diamond but were not. I parked far out in the lot, and we brought our luggage into the front desk. When I complained about the parking, I was told that Diamond members park underground. Nowhere in my reservation was this stated. They offered to arrange for a pass for underground, but I declined because we were already going to the room and parked. I brought this up with Allison, the duty manager, in the morning, and she told me that the EV stalls were located by their supplier, and they had no control over the location. They were being used regularly, she assured me, and the GM of the property used one every weekday. I have a suspicion as to why the EV stalls were placed the way they were. They should not forget the loyal Diamond members who have to travel even during COVID, and put a little thought into surface parking assignment. If they had Diamond surface stalls that were fully occupied, I would say nothing due to our late arrival. That, unfortunately, was not the case.

I would not hesitate to stay here again, but I hope the next time they have their parking issue fixed!!
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Date of stay: August 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jamie Hackl, General Manager at Hampton Inn & Suites by Hilton Kelowna Airport
Responded Feb 26, 2021
Hello gmdalberta, Thank you for taking the time to provide your feedback. We felt that the underground parking was the premiere spot which is why we wanted to offer it to our Diamond Members. However thanks to your feedback we have added two spots in the above ground lot. We hope to see you back soon.
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Roadtrip2021 wrote a review Jun 2021
1 contribution1 helpful vote
5.0 of 5 bubbles
We chose this hotel for the fact that it's new, has great reviews and nice pictures of the rooms online. We were appreciative of the hotel accommodating our request of being on a higher floor, because I'm a light sleeper.

Overall the room looked clean, though the inside of the mini fridge did have some sticky residue. Both the swimming pool and the gym were easy to reserve during COVID times. We were impressed with the amount of equipments in the gym!

We enjoyed the hot breakfast selections served by this polite and cheerful young man named PJ! We were happy to see someone who's so enthusiastic about his job! Other breakfast options include a variety of pastries, yogurt, fruit and a make-your-own waffle station. All the staff members were courteous, making our stay wonderful =) Keep up the good work!
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Date of stay: June 2021
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jennifer Stier, Guest Services / Front Office at Hampton Inn & Suites by Hilton Kelowna Airport
Responded Jun 30, 2021
lulucy1234, yes we are new and we thank you for wanting to come and stay with us! Sleep is of the upmost importance and we are so pleased that we were able to accommodate you on this trip. We are deeply sorry to learn of the stickiness in your mini fridge. Thank you very much for bringing this to our attention, as this allows us the opportunity to provide additional coaching in the areas we fell short. We appreciate you taking the time to recognize our staff members! PJ was extremely excited to see this name mention!
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Answer from Jamie H
The hotel is brand new in Kelowna. Offers complimentary shuttle service to the Kelowna Airport 24/7. Offers complimentary hot breakfast. Has a secure underground parkade for those hot or cold days.
dominicc376 asked a question Mar 2021
Edmonton, Canada
Any coined laundry in the hotel?
Answer from Roving28893655622
Yes, we have coin laundry facilities. We have laundry soap and dryer sheets available for purchase as well.
FKL15 asked a question Jul 2020
Vancouver, Canada6 contributions8 helpful votes
Do you have electric vehicle charging?
Answer from MiljaCanada
Cambridge, Canada226 contributions116 helpful votes
Yes they do
YVR Big E asked a question Feb 2020
Richmond, Canada88 contributions28 helpful votes
When did this property open for business?
Answer from Jennifer Stier
Kelowna, Canada
We are proud to announce that we opened our doors February 11, 2020! We look forward to welcoming you to the Hampton Inn & Suites Kelowna Airport.
kaccyan asked a question Feb 2020
Tokyo, Japan20 contributions2 helpful votes
Bathtub はありますか?
Answer from Jennifer Stier
Kelowna, Canada
The Hampton Inn & Suites Kelowna Airport offers tub options. Please call Toll Free or the Hotel directly, our Guest Services Agents would be more than happy to assist you in reserving a room with a tub.
SJ17 wrote a tip Apr 7
Nottingham, United Kingdom97 contributions55 helpful votes
5.0 of 5 bubbles
"Try and get a room overlooking the runway!"
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Kristian T wrote a tip Jan 2024
New Westminster, Canada27 contributions11 helpful votes
1.0 of 5 bubbles
"If you have life sustaining medication that requires delivery before hand, do not stay here. "
Read full review
Pam B wrote a tip Nov 2023
Winnipeg, Canada5 contributions6 helpful votes
5.0 of 5 bubbles
"White Spot and the Cactus Club have yummy food. Also, lots of onsight free parking."
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lincolnscuba wrote a tip Oct 2023
Calgary, Canada68 contributions37 helpful votes
5.0 of 5 bubbles
"For a very large room ask for a room at the end of the floor. "
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Davesamtt wrote a tip Sep 2023
Trinidad and Tobago59 contributions86 helpful votes
5.0 of 5 bubbles
"Close to the airport. Closest hotel to UBC."
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Not the right property for you?
There are more places to choose from in the Kelowna area.
PRICE RANGE
C$204 - C$259 (Based on Average Rates for a Standard Room)
LOCATION
CanadaBritish ColumbiaOkanagan ValleyKelowna
NUMBER OF ROOMS
140
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Hampton Inn & Suites by Hilton Kelowna Airport - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Hampton Inn & Suites by Hilton Kelowna Airport
What are some of the property amenities at Hampton Inn & Suites by Hilton Kelowna Airport?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hampton Inn & Suites by Hilton Kelowna Airport?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Hampton Inn & Suites by Hilton Kelowna Airport?
Guests can enjoy free breakfast and complimentary tea during their stay.
Is parking available at Hampton Inn & Suites by Hilton Kelowna Airport?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Hampton Inn & Suites by Hilton Kelowna Airport?
Conveniently located restaurants include Gulfstream, KAYA Sushi + Grill, and Two Donkeys Bakery.
Are there opportunities to exercise at Hampton Inn & Suites by Hilton Kelowna Airport?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Hampton Inn & Suites by Hilton Kelowna Airport have an airport shuttle?
Yes, Hampton Inn & Suites by Hilton Kelowna Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hampton Inn & Suites by Hilton Kelowna Airport have airport transportation?
Yes, Hampton Inn & Suites by Hilton Kelowna Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hampton Inn & Suites by Hilton Kelowna Airport?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hampton Inn & Suites by Hilton Kelowna Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hampton Inn & Suites by Hilton Kelowna Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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