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Four Points by Sheraton Kelowna Airport

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5505 Airport Way, Kelowna, British Columbia V1V 3C3 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (130)
Room & Suite (17)
Videos (2)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 21-04-22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Points by Sheraton Kelowna Airport
Updated 21-04-22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 35 hotels in Kelowna
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Welcome to Four Points by Sheraton Kelowna Airport, your Kelowna “home away from home.” Four Points by Sheraton Kelowna Airport aims to make your visit to Kelowna, British Columbia as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year. For those interested in checking out Hoof Prints Barnyard while visiting Kelowna, Four Points by Sheraton Kelowna Airport is a short distance away. If you’re looking for other things to do, you can check out Kasugai Japanese Garden, Kempf Orchards, or Okanagan Lavender & Herb Farm, which are popular gardens amongst tourists. While staying at Four Points by Sheraton Kelowna Airport, you can find some great restaurants within walking distance of the hotel including Gulfstream and KAYA Sushi + Grill.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Patio
Kids stay free
Electric vehicle charging station
Parking
Wifi
Pool / beach towels
Fitness / spa changing rooms
Restaurant
Breakfast available
Complimentary instant cofffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Vending machine
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Soundproof rooms
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Dishwasher
Microwave
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Radio
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English, German, Hindi
Hotel links
Special Offer:Member Exclusive offer

Location

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601Reviews5Q+A100Room tips
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Popular mentions
Stéphane Delisle-Lavoie wrote a review Oct. 2020
Penticton, Canada1 contribution
Booked a night at the hotel earlier this week and happened to mention that it was our son's birthday. When we arrived in our upgraded room, a birthday gift basket was waiting for him...nice touch! Nice way to start a birthday weekend.
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Date of stay: October 2020Trip type: Travelled with family
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Response from Stacy Thacyk, Guest Services / Front Office at Four Points by Sheraton Kelowna Airport
Responded Oct. 13, 2020
Dear maketravelgr8again, Thank you for a 5-star review! We are glad that you enjoyed your stay with us. It is great to hear we were able to to start off your son's birthday celebrations on a positive note! It is our pleasure to be of assistance and ensure your stay is both safe and pleasant. Again, we thank you for your feedback and we hope to welcome you back when your travel brings you to Kelowna.
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SOSO wrote a review Sep. 2020
Vancouver BC36 contributions35 helpful votes
We have stayed in this hotel before and it has always been fantastic. This year, we took our pup with us and booked a room on the floor for canines. This was our first hotel booking since COVID-19 so we made a note to check all the areas of the room. Our puppy started sniffing under the TV cabinet and found some old dog kibble and then my husband found an old milk to go container! We didn't complain at the time which was our fault, but considering it was our first trip away we didn't want it to start on a bad note. I just didn't find the room as clean as some other hotels we have stayed in, and because of this we had to completely sanitize the room ourselves (which we do anyway, but even more so). The lack of cleaning suggested to us that care wasn't taken in all areas of the room, possibly only high touch areas and I'm unsure if we'll stay during COVID again on our next trip due to lack of cleaning. Please make a note for cleaning staff to take care with ALL areas of the rooms. Other than this, the staff was very friendly (like always) and we got time slots to use the pool with no one else. This part was great.
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Date of stay: July 2020
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Response from Stacy Thacyk, Guest Services / Front Office at Four Points by Sheraton Kelowna Airport
Responded Oct. 13, 2020
First and foremost, we want to thank you for choosing to stay at the Four Points by Sheraton Kelowna Airport. We sincerely apologize for not meeting your expectations in terms of cleanliness. We are known for our attention to detail; therefore, we regret this was not your experience. It is important to clarify that we are closely following and monitoring all applicable provincial & federal guidelines regarding COVID-19 and reacting appropriately in this fluid environment. We will certainly review your comments with our associates to correct and prevent these issues from repeating. We hope you will give us another opportunity to regain your trust on your next visit to Kelowna.
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Davie65 wrote a review Sep. 2020
Calgary, Canada209 contributions61 helpful votes
We stayed here on the way back though BC for a couple of days and got the executive suite with breakfast package through bonvoy. A bit pricey, but not out of line with similar hotels in Kelowna. It is a bit of a ways from downtown, but nicer location than the hotel strip I think. Professional staff at check in, our room was not quite ready, but they phoned us when it was and held our bags. The executive room had a separate bed room with a comfy bed and fireplace, a small kitchen and living room. The bathroom was huge with a separate shower and jetted tub. Across the highway from the airport, but no airport noise, there were very few arrivals during covid, I think there was 3 hrs between landings. We looked south and the view is actually pretty nice if you do not look at the immediate parking lot below, you could watch planes land if that is your thing. A breakfast voucher was included in the package for about $20 each and would buy you a good breakfast. It is one of the top 10 eggs bennny's I have had actually, good service too. The only thin was that the furniture is beginning to show its age a bit.
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Date of stay: September 2020
Cleanliness
Service
Sleep Quality
Room Tip: try and get a high floor, executive room is large if the price is right
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tree h wrote a review Aug. 2020
Toronto, Canada35 contributions25 helpful votes
I was checked in by Isabella. She was very informative and explained to me all the facilities and amenities. She really made me feel at home with her friendly smile. There was plenty of luggage carts available at the door so you don't need to break a sweat from carrying your luggage. Rooms smells fresh and clean. Bathroom were bright and spacious. Parking is also plentiful infront and in the rear of the building. Lots of local restaurant available and also in house. Highly recommended. I've been coming here since the first month they opened and will be coming back again for sure.
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Date of stay: August 2020Trip type: Travelled as a couple
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ThePianoManII wrote a review Aug. 2020
Aguadilla, Puerto Rico52 contributions14 helpful votes
Due to a glitch in the Marriott description of the accommodations, the staff, Ashley and Nadia, went out of their way to accommodate my family. The hotel is only 7 years old and is in pretty good shape. Due to COVID, as soon as you arrive, you'd be well advised to book your time to visit the gym (45 minutes per person or two people from the same party) with 15 minutes for them to clean in between visitors) and a one hour visit to the indoor pool for your party. It was so nice to have that privacy. Loved the one bedroom king suite with the kitchen. You can request a hot plate. The staff were friendly and worked at making our stay a very pleasant one. The free shuttle to and from the airport is convenient especially if you don't want to keep your rental vehicle for the whole trip. They also recommend masks outside your room and only one party or two people per elevator (should be only one party period). I would definitely go back. Thanks Ashley, Nadia, David and the rest for making our stay such a pleasant one. :)
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Date of stay: August 2020Trip type: Travelled with family
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PRICE RANGE
US$132 - US$217 (Based on Average Rates for a Standard Room)
LOCATION
CanadaBritish ColumbiaOkanagan ValleyKelowna
NUMBER OF ROOMS
120
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Frequently Asked Questions about Four Points by Sheraton Kelowna Airport
What are some of the property amenities at Four Points by Sheraton Kelowna Airport?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Four Points by Sheraton Kelowna Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Four Points by Sheraton Kelowna Airport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Four Points by Sheraton Kelowna Airport?
Yes, free parking is available to guests.
What are some restaurants close to Four Points by Sheraton Kelowna Airport?
Conveniently located restaurants include Gulfstream, KAYA Sushi + Grill, and The Sawdust Bakery.
Are there opportunities to exercise at Four Points by Sheraton Kelowna Airport?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Does Four Points by Sheraton Kelowna Airport have an airport shuttle?
Yes, Four Points by Sheraton Kelowna Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Four Points by Sheraton Kelowna Airport?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Four Points by Sheraton Kelowna Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Four Points by Sheraton Kelowna Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Four Points by Sheraton Kelowna Airport?
Many travellers enjoy visiting Father Pandosy Mission (12.7 km).