This is the cleanest hotel I have ever stayed in! The staff was friendly, helpful and thorough in cleaning both inside and outside of the hotel. The bed was comfortable, the room was spotless, modern and fun!
The hotel.is very cleaned. We stayed in a low floor room which are normally reserved for people traveling with pets. Our room was very cleaned, no pets smell. Front desk staff is very good. We will stay here again. The hotel is also pet friendly. Nice heated pool.
I stayed at the Fairfield Inn and Suites for 4 nights. It was a very quiet and clean hotel. Every single staff member I interacted with was so friendly and welcoming. They accommodated me when I needed to leave early, by arranging a shuttle for me. Having all the amenities close by was wonderful as everything I could possibly need was within walking distance. I would stay there again the next time I travel to Kelowna. Great job!
A comfortable and welcoming hotel. The staff at the Fairfield are friendly and customer service is top notch. The outdoor pool, hot tub and water slide were a hit with our family of big kids. We were especially impressed by the friendly and helpful maintenance person who stayed past the end of his shift (on New Year’s Day) to supervise the water slide for us. We definitely recommend this hotel.
Our recent stay at the Fairfield Inn & Suites in Kelowna was most enjoyable. The room was very comfortable and spotless right down to a disinfectant cloth supplied for the remote. Kudos to the housekeeping staff. We enjoyed an amazing complimentary breakfast in the morning (best coffee ever). The staff was very welcoming and friendly. Would highly recommend this hotel if you are in the area. Loved it and would definitely stay again.
Called them to book a shuttle, and the only phone I could get answered was the GM's voice mail. Left him a message, and he called me back promptly, followed-up with me, and assured me that if the shuttle didn't run, they'd pay for a cab. That experience continued once I got to the Hotel. Every staff member acknowledged me, some several times. Breakfast was typical (protein, lots of bread) but the fresh fruit was a nice touch. Room was excellent, though I'm not sure why I'd want to control the TV with my phone (still nice to have the option). Located near several interesting restaurants, conference facility was also great. Would highly recommend.
This hotel has everything you need for a comfortable stay and will accommodate you in anyway. I prefer memory foam pillows and forgot mine and there were able to accommodate me with one. The free breakfast buffet was wonderful and the kitchen even prepped breakfast bags for the girls at their 6 am hockey game! Highly recommend this hotel. All staff are friendly also
Upon check in advised that between 9am-4pm the fire alarms would be tested also water would be shut down for 2 days…..unknown to us housekeeping is only provided after a 2 day stay,….there was no mention of this when checking in. The room lack amenities as a TV guide, information on Kelowna and places of interest…. No shower cap, hand lotion etc…shampoo & body wash was provided….Never saw any security around the premises….homeless camp adjacent to their pool area….no security on elevator, key card to room was not required. On the positive note, fabulous breakfast, great coffee, breakfast area well stocked & maintained, clean as well….not worth the money….do not recommend this place, felt unsafe as well.
this hotel needs to be torn down and rebuilt from scratch!!! its a dump , youll find Larry, Joe . Packo hanging out in the hallways drunk . budget hotel attracts the trash . bad pool . we moved to the Coast Hotel best thing and way better pool and accommodation. this is a Priceline Hotwire Expedia dump and Bon Voyage members using points will be treated the same as the trash, wait in line and get a elevator loud floor this is not a true business hotel nor good for couples . The hot Breakfast lacking, Hyatt does a better job.
We had a great stay at Fairfield Marriott. It provided good value for the money. It is in a great location and has easy access to the main highway. There is good shopping and restaurants nearby. There are a couple of minor issues that we felt could have made our experience better than it was. There is no daily housekeeping. With covid restrictions lifted we feel that this is one service that hotels should be reinstating. Prices have gone up considerably and yet this service is no longer offered. In the room it would be nice to have a chair to sit on when reading or watching tv. There is just the chair at the desk where you would set your computer up. The staff are all very friendly and helpful. The room was very clean and we enjoyed having so much counter space in the washroom to put out all our toiletries. The beds are very comfortable and we were able to get a good night’s sleep. Even although the hotel is just ½ block from the main highway we did not hear any traffic noise. Although the hotel was full we did not hear noise from other customer’s, we did not hear conversations from other room, nor did we hear other customers using washroom facilities or walking in the rooms above. Parking is free. My husband enjoyed using the hot tub. Breakfast is decent and better than at many hotels that we’ve stayed at. We would stay again.…