This was the most disappointing place we have ever stayed. The only part of the place that was even slightly the same as the web site photos and other booking sites photos was the view of the lake out of the window. Even this was marred by the giant reindeer ornament that was lit up right outside our window (it's July, Xmas decorations at this time of year are just a no go for an ostensibly 5 star place) which spoiled the sunset view. THE ROOM: The room we stayed in did not have a 4 poster bed with flowing draperies, the bed linens had an odd smell and were not particularly nice, the bed was so loud when turning over we never slept soundly, the wicker chairs at the glass table in front of the window were broken (and the lovely glass table you see in the photos which lends an airiness to the room was covered with a really bad table cloth), mold in the shower, a grubby looking sponge with dish soap in a container by the sink for washing dishes (and the container also had a used bar of soap in it for hand washing - found it under the grubby sponge - yuck), cotton swabs and cotton pads "presented" in plastic bags under the hair dryer when there were acrylic containers for these which would have presented better, over size bottles of dove shampoo and conditioner (again not very 5 star), in room coffee had no creamer, sugar cubes in a box instead of individual packets, coffee also not in individual packets which felt unhygienic in a post covid world. "Flowers" in the room were faux and bad faux at that which detracted even more from the overall feel of the room. The single bed in the room was a pull out with a 1" piece of foam. No bedding was provided for this even though we booked our room for 2 adults and a child. When we asked for bedding the owner / manager looked confused but eventually brought a pillow. We again asked for sheets and a blanket which was eventually provided. And as per other comments, there was a lot of noise from the owner / manager space upstairs with very loud footsteps, piano playing, cupboards opening / closing waking us up all 3 mornings we stayed there. COMMON AREA/DINING: more Xmas decorations including a tree and a giant snow man (in July!). Dining table held cutlery that was dirty, open ketchup bottle left out all day and night. And again, don't be fooled by any photos from years ago of the food. Food was served in the common area and was cold. 1st breakfast included 2 pieces of overcooked bacon, a cooked hotdog, eggs, white toast drizzled with creamy honey - all cold despite coming from the kitchen just up the stairs and we were at that table when it was served. Breakfast not being to our expectations, we advised by email that we would not need breakfast the next day. Nevertheless, they served it anyway. This time is was a home made, ethnic soup and fruit - hard pass for us as soup is just not a breakfast food for us. OUTDOOR SPACE: too much furniture on the dock, lots of astro-turf, planters needing care and deadheading, hot tub "out of service" and looks like it's been that way for quite some time, very narrow walkway to get to rooms making it tricky with luggage (not much they can do about that since there is a rock cliff right next to the path but it's not very good for people with mobility issues), parking for 3 vehicles (3 rooms) is very tight and you need to back out up the road quite a ways in order to get out. Buyer beware on this one. We read reviews that were really great but failed to notice that the reviews are from a few years ago. This place is definitely under new owners with a different aesthetic and concept of 5 star / luxury.…
We were so fortunate to find availability at the Long Lake Waterfront B&B. It is definitely a hidden gem. The new owner and his young daughter (who are charming and so helpful and wanting for you to enjoy your stay) provides everything you will need to enjoy your visit. With a dock on the water and use of a canoe, kayaks, fishing gear, a long board or simply a patio to laze in the sun or shade on a multitude of loungers, there is nothing that you will want for. The 3 rooms have a lake view and basic kitchen facilities; the large king room has a kitchenette and fireplace that will make fall and winter a great place to relax with a good book or one of the B&Bs vast classical DVD library. During non-Covid times there is even a waterfront hot tub to enjoy. Bonus feature includes a lovely breakfast that you can eat in the common area, outside on the patio or at the waters edge. We highly recommend this little treasure. We will return often I’m sure. We look forward to seeing all the tile & cement finishing updates on the patio and gardens.…
Highly recommend this place, it's paradise!! Hands down our favourite place to be when visiting the Island. The photos do not do it any justice as the suites are constantly being updated and look so amazing. This Oasis is RIGHT on the lake with stellar views from each room as well as common areas where you are welcome to use. We particularly love the kayak's and being served top notch breakfast each morning. I had to hesitate writing this review as it is a hidden gem and I want to make sure I can come back....lol I have a feeling over time there will be fewer and fewer vacancies
My wife and I stayed in the wonderfull, large and clean Lakeside Suite. The interior a bit out of fashion, overkill of design gadgets, but this might be because of different tastes. Breakfast good. Unfortunately I find this location a noisy one, street work across the lake, easily heard, during the day stupid jet boats going back and forth in a sensless way. We found it ok but unfortunately not enough to come back.
Nanaimo holds a special place in my heart . this little b&b was great. Had one of the best sleeps I've had in a long time So relaxing. I did not want to leave Will def be coming back here, hopefully for a few more days this time :)
I loved the people who own this B&B, and for me that's important. They are so kind and accommodating. The rooms were comfortable, the king suite was spacious, the view beautiful. It's not particularly quiet as there's distant highway noise, and over the weekend there was a little party noise, but it's not too bad. There are some huge trees on the property, and it's right next to a smallish park. Very pretty wild garden as well. Boats and such for use on the lake are available.
I was here for 4 days and was looked after very well but also given my privacy. Helen and Richard are genuinely hospitable and available for any questions or needs. Breakfast cooked by Richard, including home made sausage and a variety of dumplings was a treat every morning. The lake outside the door with easy access is a delight. The premises are beautiful and clean. I will definitely stay here whenever I am in Nanaimo.
My husband and I stayed at this B&B during a tennis tournament weekend in Nanaimo. It is on a quiet lakeside slope and the view from our room was truly lovely - sun sparkling off the lake through the mossy trees. We stayed in the Arbutus room with a queen bed. The suite was large and spotlessly clean and nicely decorated. The bed was just right for us and we slept extremely well, partly because it is so quiet there. There are decks for outdoor relaxing which we did not use due to cool weather and rain. Helen and Richard, our hosts, were lovely and we enjoyed the breakfasts - we noticed the Asian flare that others had mentioned and being Vancouver residents we are fond of this style - but the food is not entirely Asian (fruit and yoghurt, eggs, etc are also served). Richard served us in full chef attire (white hat and all). Very dashing. Helen is wonderfully engaging and we enjoyed some very good conversation with her about the world and cultures. It is true that there are stairs to go down (only one flight for our suite) and the house is close to the rocks, however it is all very doable unless you have physical limitations. We felt we received good value here compared to our other travels on Vancouver Island.…
What a lovely place to stay in Nanaimo. Our Guest House was right beside a beautiful lake and our room had such a lovely view. The breakfast room was next door to our room and the meals served up were delicious. The room itself was spacious and spotlessly clean. Canoes were readily available for our use, but we did not have time this time to use them. Helen and Richard were delightful hosts, and told us the best places to visit. We took their advice and visited lots of places in the area. We really enjoyed our stay on Vancouver Island and hopefully, will return in the not too distant future.
Loved this B&B, really pretty location and the hosts were super friendly and helpful, with really delicious breakfasts with an Asian style to them. The view of the lake was really lovely to wake up to, and would stay here again in a heart beat.