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BEST WESTERN Northgate Inn

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337 Reviews from our TripAdvisor Community

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Showing 328: English reviews
Squamish, Canada
Reviewed 3 September 2016

I enjoyed the stay at this hotel because we were given a room that was both spacious and quiet, and the atmosphere was both welcoming and relaxed. The hotel is located in the northern part of Nanaimo.

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Helpful?
Thank Victoria G
GMNorthgate, General Manager at BEST WESTERN Northgate Inn, responded to this review

We would like to thank Victoria G for their review and for highlighting our spacious rooms.

Kelowna
Reviewed 3 September 2016

This is a good value hotel. Not fancy but everything is in good shaper and working order. The staff is very nice at this hotel. It is located nicely at the north end of Nanaimo and is quite. The price for the room is why I say it is good value.

Review collected in partnership with Best Western
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Thank Darren D
GMNorthgate, General Manager at BEST WESTERN Northgate Inn, responded to this review

We would like to thank Darren D for their review and for highlighting some of the great features of our hotel.

Colorado Springs, Colorado
Reviewed 30 August 2016 via mobile

Clean, friendly, newer hotel, with fluffy towels, a cheerful and helpful staff, with a good breakfast included. It is a bit north of the city center from Nanaimo, but near many convenient restaurants, convenience stores, etc, and out of the hub-bub of downtown Nanaimo. If you have a car it is much easier to park here and drive into the...

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Helpful?
Thank Carol33364
GMNorthgate, General Manager at BEST WESTERN Northgate Inn, responded to this review

We would like to thank Carol33364 for their review and look forward to welcoming them back in future. Many guests we speak to prefer our location over Downtown. We are located about a 15 minute drive to downtown Nanaimo, and a 20 minute drive from downtown Parksville.

Calgary, Canada
Reviewed 28 August 2016

It is an okay okay hotel. The staff is friendly. The free breakfast is good - sausages , eggs, scrambled eggs, waffles , breads , jams , cereal , fruits etc. The carpets in the hallways and the elevator are very dated. The housekeeping folks for some reason were leaving just 3 bathing towels instead of 4. Of the 4...

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Thank 833gauravd
GMNorthgate, General Manager at BEST WESTERN Northgate Inn, responded to this review

We would like to thank 833gauravd for their review. We are very sorry about the experience with the towels and that is very frustrating and not to our high standards. We have brought forward their concern to our Housekeeping Manager. In our experience we compare pretty favourably against other Best Western properties. With three core tiers including Best Western Plus...

Canberra, Australia
Reviewed 24 August 2016

We did ask for a quiet room, but the traffic noise was terrible. Maybe it would have been even worse in other rooms! Couldn't turn the fridge off as the dial just spun and no power point. On the plus side, the room was clean, the king bed comfortable, the shower great and the room was quite large and the...

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Thank Les_Landau
GMNorthgate, General Manager at BEST WESTERN Northgate Inn, responded to this review

We would like to thank our guest for their review and we are sorry about the problem with the refrigerator dial and that the noise was not to their expectations. If you choose a hotel that is "far away" from wherever you wanted to be - That is not our fault. Most guests choose us for our great location in...

Victoria, Canada
Reviewed 23 August 2016 via mobile

The front desk staff were lovely. The room was very clean and the king bed was comfy. It is cool breakfast is included and I really appreciated they had gluten free items and almond milk! The scrambled eggs tasted weird though. All in all very good, affordable hotel. Parking was easy and convenient.

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Thank Emily D
GMNorthgate, General Manager at BEST WESTERN Northgate Inn, responded to this review

We would like to thank Emily D for their review and for highlighting some of our great features for breakfast. I'm sorry to learn the scramble eggs tasted weird. We normally have great feedback about the product, which is a pre-made scrambled egg product made with liquid whole eggs.

Portland, Oregon
Reviewed 22 August 2016

We st ayed three nights at this hitel. While we found the staff and facilities, for the nost part to be excellent, it had two specific defects. The most important is that the wall air conditioner is mounted so that it blows directly in the sleeper's face. As a result, we opened the window (fortunately we were on 3rd floor)....

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Thank dick_mary
GMNorthgate, General Manager at BEST WESTERN Northgate Inn, responded to this review

We would like to thank dick_mary for their review and their honest feedback regarding their stay. Our Air Conditioners should all have directional venting and we've directed our maintenance team to have a quick look at all the A/C units on the third floor for any obvious defects. Normally the Air conditioning is off upon arrival however during several heat...

Reviewed 17 August 2016

10 -15 minutes from the Ferry Station. Great value., Rooms were clean and very comfortable beds. We were 4 adults sharing a room with x2 queens. At check in we were pleased to be upgraded to a suite that had a second bedroom ajoined with its own double bed and TV. We could have used additional bathroom linens and likely...

Review collected in partnership with Best Western
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Thank janicew258
GMNorthgate, General Manager at BEST WESTERN Northgate Inn, responded to this review

We would like to thank janicew258 for their review and appreciate all of the excellent feedback regarding their stay. We are located 10-15 minutes from the Departure Bay ferry terminal, and we are about 25-30 minutes from the Duke Point Ferry terminal. For those guests not familiar with BC Ferries or Nanaimo it's important to note there are two terminals....

Victoria, Canada
Reviewed 8 August 2016

BOOK DIRECTLY THROUGH THE HOTEL TO GET THE BEST RATE!!! DO NOT BOOK THROUGH BOOKING.COM!!!!!!!! We had to visit Nanaimo for a swim meet and had to book at the last minute because originally we were supposed to camp. I was stressing out because according to Trip Advisor, everything was pretty booked up. I ended up booking through Booking.com from...

Review collected in partnership with Best Western
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Helpful?
Thank bentleyfamily5
GMNorthgate, General Manager at BEST WESTERN Northgate Inn, responded to this review

We would like to thank the bentleyfamily5 for their review. We're glad they enjoyed their stay and very glad the staff delivered "Excellent Customer Service". To be honest I think the issue with the rate was a mistake that was corrected at check in more so than a particularly inflated rate through a partner site. Everything else about the review...

Port Hardy, Canada
Reviewed 3 August 2016

Coffee in the lobby -good coffee and all the fixings plus Apples Now we register fast and efficient and knew my name No Restaurant only a very good breakfast on the house in the morning. So before stopping at Dinner time maybe take sometime and have dinner.

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Thank Tripadviser15
GMNorthgate, General Manager at BEST WESTERN Northgate Inn, responded to this review

We would like to thank Tripadviser15 for their review and for their advice. We offer a free deluxe Continental Breakfast but do not have a restaurant on site. There are several great restaurants located within 2 blocks of the hotel and a variety of choices for everyone.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN Northgate Inn

Address: 6450 Metral Dr, Nanaimo, British Columbia V9T 2L8, Canada
Region: Canada > British Columbia > Vancouver Island > Nanaimo
Price Range: $139 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Northgate Inn 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Best Western Northgate Hotel Nanaimo
Best Western Nanaimo
Nanaimo Best Western
Hotel Style:
#4 Family Hotel in Nanaimo
#6 Business Hotel in Nanaimo
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Northgate Inn staff and other travellers.
2 questions
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Port Hardy, Canada
Kailua-Kona, Hawaii
over a year ago

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Questions? Get answers from BEST WESTERN Northgate Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was facing a side parking lot and was the quieter side”
 of 5 bubbles MarieJ193, 18 Oct 2016 | Read review
“Rooms away from the hwy are quieter.”
 of 5 bubbles Snowie49, 17 Oct 2016 | Read review
“Select a room facing away from the highway if available”
 of 5 bubbles liz169, 9 Oct 2016 | Read review
“Excellent clean hotel”
 of 5 bubbles fussyguy25, 6 Oct 2016 | Read review
“1st floor larger rooms are quiet, but do not have the best view.”
 of 5 bubbles victoriag771, 3 Sep 2016 | Read review
5 of 5