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BEST WESTERN Dorchester Hotel

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BEST WESTERN  Dorchester Hotel
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495 Reviews from our TripAdvisor Community

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Showing 484: English reviews
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Edmonton, Canada
Reviewed 3 days ago NEW

Great views and easy access to harbour across the street. Walking paths, parks, shops and restaurants all close by. Quick access to Departure Bay Ferry. Good for families or business travelers. We will definitely stay here again.

Review collected in partnership with Best Western
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Thank Gone_Again109
Victoria, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

Fog n seagulls..what no pesky sand? Just amazing comfort, fabulous staff and amazing views with yummy food....ahhhh Bliss!! This property never fails to fulfil my need for seaside ambience within the package of luxury care and comfort. Highly recommend

Review collected in partnership with Best Western
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1Thank melissahW7947FP
About Hotel's Favourite Review
NanaimoResponse, General Manager at BEST WESTERN Dorchester Hotel, responded to this review

Dear melissahW7947FP, Thank you for your feedback. We appreciate your business and will look forward to welcoming you again in near future. Sincerely, Julie Park General Manager Best Western Dorchester Hotel

Courtenay, Canada
Reviewed 1 week ago

Some months ago I submitted a review of this hotel. I liked the accommodation, however at that time I had a concern that the 'imprint' of my Visa card at checkin had been immediately submitted for payment. Upon checkout the actual expenses were also posted for payment. When I checked my statement online I saw that both postings were there...

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Helpful?
Thank Localresident99
NanaimoResponse, General Manager at BEST WESTERN Dorchester Hotel, responded to this review

Dear Localresident99, I'm very impressed that you've taken your time to write us this review. Your kindness is very much appreciated. If you need any further assistance, please feel free to contact us at any time and we'll be happy to assist. Will look forward to your next visit to us in the future. Sincerely, Julie Park General Manager Best...

Calgary, Canada
Reviewed 2 weeks ago

We only stayed one night but the hotel was easy to find, very clean and well decorated. The staff were friendly and helpful, and the hotel was very quiet, it was a very lovely stay for us.The restaurant was good and we enjoyed out stay

Review collected in partnership with Best Western
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Helpful?
Thank Sharonp1234
NanaimoResponse, General Manager at BEST WESTERN Dorchester Hotel, responded to this review

Dear Sharonp1234, Thank you for your feedback. Your great comments are appreciated and I'm glad to hear that you've liked your room and your stay was pleasant. Will look forward to your next visit. Sincerely, Julie Park General Manager Best Western Dorchester Hotel

Calgary, Canada
Reviewed 2 weeks ago

Location, location and location...... steps to the harbor, walking distance to downtown everything including great restaurants of all varieties and shopping, very friendly staffs, great hotel rooms, overall a great stay, will stay there again for my next trip.

Review collected in partnership with Best Western
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Helpful?
Thank Jerry Z
NanaimoResponse, General Manager at BEST WESTERN Dorchester Hotel, responded to this review

Dear Jerry Z, Thank you for your great comments. We're happy to hear that you've liked our location and enjoyed your stay with us and will look forward to welcoming you again on your next visit. Sincerely, Julie Park General Manager Best Western Dorchester Hotel

Delta, Canada
Reviewed 2 weeks ago

Free Parking with the Dorchester. Park in front of the hotel in the 15 minute time limit zone while you check-in and then move your car around the back to one of the two hotel parking lots. Quick check in with pleasant staff. Room was clean and although we were on the front of the hotel on the second floor...

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Helpful?
1Thank BlueJayJohn
NanaimoResponse, General Manager at BEST WESTERN Dorchester Hotel, responded to this review

Dear BlueJayJohn, We appreciate your great feedback. I'm glad that our team served you well, and you've enjoyed your stay with us. Hope you liked our coffee as well. It's been pleasure serving you and will look forward to your next stay with us. Sincerely, Julie Park General Manager Best Western Dorchester Hotel

Campbell River, Canada
Reviewed 2 weeks ago

Our room was as described and what we had booked for a girls getaway weekend....a sofa bed and a queen bed. Upon waking from my first night in the sofa bed I had three large itchy bug bites on my leg....the second night in the sofa bed I woke up to over 15 bug hits on my leg. On peeling...

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Helpful?
Thank Ruxton2017
NanaimoResponse, General Manager at BEST WESTERN Dorchester Hotel, responded to this review

Dear Ruxton2017, Thank you for bringing this to our attention. Please accept our sincere apology for the matter. As I've replied to your concern on my previous email, we'll be looking into this matter seriously and take any necessary action as needed. So far, we haven't found any sign yet. I hope your getaway was not disturbed due to the...

Reviewed 3 weeks ago

I travel to Nanaimo every month and stay at the Dorchester Hotel. It is centrally located and the hotel has a very comfortable and homey feel to it. The staff are always accommodating and friendly, in particular Charlie and Drew.

Review collected in partnership with Best Western
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Helpful?
Thank 826nazirh
NanaimoResponse, General Manager at BEST WESTERN Dorchester Hotel, responded to this review

Dear 826nazirh, Thank you for your continuous support for our business. We appreciate your feedback and will assure you to share within our team. Will look forward to your next visit. Sincerely, Julie Park General Manager Best Western Dorchester Hotel

Chilliwack, Canada
Reviewed 3 weeks ago

Average hotel included in the BC Ferries tour package. Excellent location in old town Nanaimo, across the street from the boat docks, parks, and walking route. Hotel is older, but renovated. Small room. Comfortable bed.

Review collected in partnership with Best Western
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Helpful?
Thank lawrences61
NanaimoResponse, General Manager at BEST WESTERN Dorchester Hotel, responded to this review

Dear lawrences61, Thank you for staying with us. It looks like you've explored well surrounding area of our hotel. My apology for the size of the room but I'm glad that you've enjoyed our comfortable bed. Hope you consider staying with us again and if I can be of any further assistance, please feel free to contact me at any...

Victoria
Reviewed 3 weeks ago

Even though this is an older hotel, they have been making improvements to the rooms. We've stayed here before, but at our last visit, we noticed laminate flooring in our room. We do prefer that to carpet because you can tell that it's clean, so you don't mind taking your shoes off. The bed sheets and towels are always clean,...

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Helpful?
Thank gb2308
NanaimoResponse, General Manager at BEST WESTERN Dorchester Hotel, responded to this review

Dear gb2308, Thank you for staying with us. We appreciate for leaving us detailed feedback with regards to our recent improvement in our guestroom. I'm glad to learn that you've liked our new laminate flooring and the dispenser. Also, you seem well enjoyed our location. As you mentioned, here're several types of restaurants, shops, and historical attractions as well within...

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Amenities

Highlights
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The BEST WESTERN Dorchester Nanaimo Hotel is conveniently located in the heart of downtown Nanaimo over looking picturesque Nanaimo Harbour. Our charming heritage boutique-style hotel is decorated in a style that blends old world class with modern conveniences to make your stay at this Nanaimo hotel a comfortable and memorable one! ... more   less 

Additional Information about BEST WESTERN Dorchester Hotel

Address: 70 Church St, Nanaimo, British Columbia V9R 5H4, Canada
Region: Canada > British Columbia > Vancouver Island > Nanaimo
Price Range: $150 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Dorchester Hotel 2.5*
Number of rooms: 70
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotwire, Orbitz, Cancelon, Hotels.com, Travelocity, Best Western, TripOnline SA, Evoline ltd and HotelQuickly so you can book your BEST WESTERN Dorchester Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Nanaimo
Nanaimo Best Western
Hotel Style:
#3 Green Hotel in Nanaimo
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Dorchester Hotel staff and other travellers.
2 questions
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vancouver island
6 months ago

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Questions? Get answers from BEST WESTERN Dorchester Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One that is pet free”
Ruxton2017, 9 Apr 2017 | Read review
“If you have heavy luggage or have problems with steps, ask if there are steps to your room. We were on the 4th floor and there are three steps from the hallway next to the elevator to get to the hallway for the rooms. No big deal for us, but could be for some people. ”
VictoriaBCtraveller1, 20 Dec 2016 | Read review
“Rooms are small but have fridge and small TV. ”
teisibell, 10 Dec 2016 | Read review
“Harbour view rooms are nice”
islandrockin, 6 Nov 2016 | Read review
“Choose a room with ocean view.”
Localresident99, 3 Nov 2016 | Read review
5 of 5