Will not be back. Hotel laundry room and (only microwave) on 3rd floor occupied by a young woman in stages of undress doing her make up and drugs for the night. Needles laying on the dryer and a Naloxone kit nearby. She was very fidgety and acting distressed. Obviously not a guest of the hotel but someone that slipped thought the front door (Easy to do because the two young clerks were behind a wall so no one was watching the desk). Did not feel safe. Room was nice, hotel a great location. But if you can't keep the addicts from coming in then I can't stay here with my family. Spoke to a hockey team that was staying here the same night and they said it happens more often.
We thoroughly enjoyed our stay at the Dorchester. It is centrally located and within walking distance to many attractions and restaurants. The hotel was a little old, but very well maintained. Our room looked out onto the harbour and it was so comfortable and clean. We were also very impressed with the Covid protocol. I would like to really call out our maid. She was wonderful! We opted for not having any room service but she checked in to find out if we needed anything. I was also very impressed by the use of soap, shampoo, conditioner, and body lotion dispensed in a large container, very reminiscent of how they do it on the cruise ships. Really better for the environment. Well done! We will look forward to staying at the Dorchester again soon!
Very positive experience here. Staff were absolutely fantastic, bed was comfortable, and location was perfect. I got a smaller room, but it was perfect for a solo traveler, and had a decent sized bathroom as well. Side note, the burger place attached is freaking amazing. Would stay here again for sure.
The room rate was higher than I expected. Even with the “Best Rate” I received as a BW card member. There is no shuttle to the airport so count on spending another $42 or so on a cab. I did not look into the shuttle company suggested as it was an online booking system, so seemed like a hassle. The cab was waiting for me as ordered for 4am. No time for breakfast, so missed out on that feature- no compensation for that. It is located downtown near the marina so a lovely place to see during the day. Staff was very helpful. The room was tiny, but cute and clean. Don’t leave your “Privacy Please” on your door if you need anything from housekeeping. I ran out of shampoo etc. because I had mine on the door.
Was disappointed when I went to pay with debit the next day upon check out.. they have switched all the machines to only accept credit card payments. I’m wondering if they will be changing this in near future?
Everything was perfect! We loved how they left little pet food bowls treats, and blankets out for our pets. That was so sweet and thoughtful, very nice touch. No one disturbed us during our stay and the staff were so polite and friendly the entire time. They were very considerate regarding check in and check out times as well. We will definitely be staying again!
rooms were newly renovated, bathrooms were not just yet but were still in amazing condition. Staff was helpful. Great location. Limited parking availability. I made use of their venue room which exceeded expectations. Charlie was a great help!
Honestly I was extremely dissatisfied with this visit and do not see us staying at this hotel again. Our original room was full of ANTS. It ended up in our luggage, and even in our dogs food that had to be thrown away. When we called down to the front desk we were told we might not be able to be moved. Then we were offered to be moved to a room that was not as nice, or we could stay in the room with the ants and be given bug spray and a $50 discount. This was not a satisfactory solution to us. We moved to the not as nice room and were not offered any discount of any kind or any follow up to make sure we were okay in our new room. Not only that but the staff seem to do nothing to regulate any noise, children were running up and down the stairs and hallways stomping during all hours of the day with no repercussions, there was vacuuming in the hallways at 11PM. It was a very disappointing and restless stay.…
The hotel is nice, food is good in the restaurant but someone opened the door of my room without knocking at 9:30am i was in bed, without adequate clothing, on top of blankets and i just do not know how this is a thing. Who does this? You knock and wait for someone to open a door or you leave! My mind is blown
stayed 4 nights - while visiting family in area. Front Desk staff friendly & welcoming. Very Nice to have both Resturant & Bar at property. Convenient to all downtown shops. Check out nearby Lighthouse Pub, Firehouse grill (shout out to Mike) & Naniamo Bar- open mic night (shout out to Sonya). Felt very safe as a single senior female traveler. Nice harbor park across the way with food trucks and music on the weekend. Room's Harbor View beautiful! Comfy Bed! free washer and dryer on 3rd floor.2- Resturant & Bar located in BW -great burger & drinks. Staff very welcoming and friendly!