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A birthday celebration with my family was a great success. Our Ukrainian waitress was new on the job but absolutely delightful. I can highly recommend the Crab 🦀 Cakes, A serving of three including salad is a delightful meal. English haddock & chips are a...More
Thank Anne H
Response from NanaimoResponse, Front Office Manager at Best Western Dorchester HotelResponded 5 days ago
Dear Ms. Anne H,
Thank you for your continuous support for the business and we appreciate your great feedback.
Will look forward to your future stay with us again.
We had a wonderful stay at this hotel.The view of the harbour from our window was "a million dollar view".Amazing looking out any time of the day.We were lucky to catch a beautiful sun rise on Monday morning.Wonderful area around the hotel.We loved the shops...More
Review collected in partnership with Best Western
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Thank elizabeth s
Response from NanaimoResponse, Front Office Manager at Best Western Dorchester HotelResponded 3 weeks ago
Dear Elizabeth, thank you for reviewing us on Tripadvisor and we are looking forward to welcoming you here again. Sincerely, Charlie Li
We ate in the hotel restaurant the first night of our stay. They ran out of the wine we had been drinking; there were no clams as indicated on the menu; and, we were told the salmon was fresh but it was frozen. We had...More
Stayed a night before a concert at the Port Theatre on the 4th floor with a harbour view..Beautiful view and the room was comfortable and large and clean. The lobby was nice and staff were alright..nothing outstanding but we got our room with no hassle..It’s...More
Stayed here one night to make it easier to get the early morning ferry across to Vancouver. Reception is small and we were not made very welcome. Our room was not ready (we were slightly early so not a problem). The receptionist offered to store...More
1 Thank Alycat
Response from NanaimoResponse, Front Office Manager at Best Western Dorchester HotelResponded 2 weeks ago
Thank you for booking with us, and providing valuable review for us.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave...More
The BEST WESTERN Dorchester Nanaimo Hotel is conveniently located in the heart of downtown Nanaimo over looking picturesque Nanaimo Harbour. Our charming heritage boutique-style hotel is decorated in a style …Morethat blends old world class with modern conveniences to make your stay at this Nanaimo hotel a comfortable and memorable one! Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.