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About
#5 of 17 hotels in Nanaimo
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Located in Nanaimo,BC, the Best Western Dorchester Hotel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Restaurant
Breakfast available
Vending machine
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Salon
Baggage storage
Non-smoking hotel
Shared kitchen
Shops
Sun deck
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Air conditioning
Additional bathroom
Desk
Housekeeping
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Safe
Seating area
Telephone
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English
Hotel links
Special Offer:Click Here to Book Direct. Lowest Rate Guarantee!
Location
94Great for walkers
Grade: 94 out of 100
62Restaurantswithin 0.5 km
27Attractionswithin 0.5 km
70 Church St, Nanaimo, British Columbia V9R 5H4 Canada
Getting there
Rental CarsSee all Nanaimo car hire
862Reviews5Q+A100Room tips
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+1
We loved this hotel and our bedroom had a view to the front harbour! polite staff, well maintained rooms! to locate our room took a little while because inside the corridors from the elevator to the rooms can be confusing, just have patience... they offer a laundry room and at the third floor is located the beverage and snacks machine!
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Date of stay: September 2023Trip type: Travelled as a couple
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Hotel's Favourite
Great location right in the middle of town and all the action. We will make that stop again when we are in that area. Staff were honest and upfront with possible concerns. Great restaurant on site with great burgers and awesome staff!!!!! :)
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Review collected in partnership with Best Western
Date of stay: July 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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My wife and I have been coming here for many years for business. There was a long pause during covid though. Coming back the hotel has been nicely updated and the addition of an excellent restaurant. Also, a mostly new team that is very attentive and professional.
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Review collected in partnership with Best Western
Date of stay: September 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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We had a room with a view of the Nanaimo Harbour . It was a sunny day when we arrived and the view was absolutely beautiful. When we opened the curtains the following morning there it was again, beauty to begin our day!
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Review collected in partnership with Best Western
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Chris Watson, General Manager at Best Western Dorchester Hotel
Responded 1 week ago
Thank you to the writer for such kind comments about your stay. I can't help but notice that the comments and the scoring differ. We would love to learn how we could improve for your next visit. Thank you so very much for staying with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very central location. Our room initially had a noisy AC, but the staff were quick to address the issue even when it is close to midnight. The hotel is older, but really not bad for small historic town like nanaimo. Overall environment felt charming. You will get waken by the seaplane in the morning though, but that's no fault of the hotel, rest early if you can :)
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Review collected in partnership with Best Western
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Room AC did not work reliably, had to hold the toilet handle down for the entire flush or it didn’t work, couch is badly stained and felt grimy as well there was lots of garbage ie: coffee pods, napkins, behind the desk with the coffee pot. We had a pet room, but I feel we paid an inflated rate for an inferior room for the sake of a pet. I honestly felt ripped off. I’ve stayed at the Dorchester often and the service was still good and I love the location, but for what I paid and what I received I think the next time I travel with my pet to Nanaimo I’ll look at other options, and as a pet owner I know they exist.
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Review collected in partnership with Best Western
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We had excellent service from the staff who were quick to help with anything. The room was comfy and clean and quiet. There was a cool umbrella to borrow. Nice bar and decor throughout the hotel. A rooftop picnic table was a nice touch.
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Review collected in partnership with Best Western
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Liked · As an overnight stop if catching Duke Point Ferry to mainland BC, the location was convenient....easy 15 min drive to ferry terminal. Staff at front desk and in the bar/pub were all very friendly and helpful. While the building is older and this shows a bit in the hallways, the room itself was very comfortable, clean, I had a nice view of the water (the opposite side would overlook downtown, I believe. Bar/pub menu had a number of interesting and a good amount of seafood. I had the seafood chowder which was satisfying. Disliked · Be aware this hotel is located on edge of "downtown" in Nanaimo. There is room for only 2-3 cars at entrance to load/unload baggage; then car must be moved around the corner to 1of2 small lots. Parking is free in those lots with permit hotel provides, however there is limited space especially during dinner hour when the bar and/or restaurant in the hotel are busy. Believe there is another public (assume pay) lot a block or so further if the small lots are full. (I guess having any free parking nearby is a good thing for a "downtown" location...just be advised). As mentioned, there is a bar with limited menu and a separate restaurant in the hotel...convenient for dinner, however no breakfast available/included with the room like other BW locations.…
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Date of stay: August 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Convenient to BC ferry. Baggage unloading and parking can be a challenge due to location and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Have stayed at this hotel for over 20 years, and I must say I see it is going downhill, in that it needs updating, especially for over $200 a nite, and I am a best western member for years, first, never any complimentary upgrades anymore, second, given 3 cans warm water and a thanks for being member, thirdly, room 427, upon arrival, carpet area directly outside door, crumbs, etc, not vacuumed, upon entering room, hit with smell of sour face clothes or something, seemed to be smelly shower curtain, bathroom sink didn't drain, gross, all white baseboards, big paint chips missing, beds hard, and the very old fashioned very loud air conditioning heating unit in a small room was overbearing. There are better Nanaimo choices, however, the two restaurants in the hotel are well worth the $$$, huge harbour view window is nice, however, bird poop and dirty windows....non photo opportunity. …
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Review collected in partnership with Best Western
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
It was truly an enjoyable stay for our family and visiting friends. I will definitely recommend the hotel to my network of clients, church group and other spheres of influence. Glad that we were assigned 3 rooms all close together and pleasantly surprised for my room to be upgraded to a spacious Executive Suite. Hotel's location is also the best as it is walking distance to most things and the scenic walk way by the water. Thank you BW Dorchester Management and Staff for gifting us with a great Nanaimo experience. Keep up the great job! - A. Enduma
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Review collected in partnership with Best Western
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$112 - US$162 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western nanaimo, nanaimo best western
LOCATION
CanadaBritish ColumbiaVancouver IslandNanaimo
NUMBER OF ROOMS
71
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Claim Your ListingBest Western Dorchester Hotel (C̶$̶1̶8̶7̶) C$136 - UPDATED 2023 Prices, Reviews & Photos (Nanaimo, British Columbia) - Tripadvisor
Frequently Asked Questions about Best Western Dorchester Hotel
Which popular attractions are close to Best Western Dorchester Hotel?
Nearby attractions include Harbourfront Walkway (0.2 km), Nanaimo Museum (0.3 km), and Breakout Nanaimo Escape Rooms (0.3 km).
What are some of the property amenities at Best Western Dorchester Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Best Western Dorchester Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Dorchester Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western Dorchester Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Dorchester Hotel?
Conveniently located restaurants include Asteras Greek Taverna, Gabriel's Gourmet Cafe, and The Nest Bistro.
Are there opportunities to exercise at Best Western Dorchester Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Best Western Dorchester Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Dorchester Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Dorchester Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Best Western Dorchester Hotel?
Many travellers enjoy visiting The Bastion (0.09 km).