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4.5
#1 of 3 small hotels in Nanaimo
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Courtyard by Marriott: Featuring 172 comfortable rooms, with high-end finishing's and thoughtfully designed guest services that includes In-House Bistro and Lounge, dining area, indoor swimming pool & whirlpool, state-of-the-art fitness center, and meeting space and Business pods. Our ultimate objective is to provide a unique experience for our guests. In addition to our recycled concrete like structure and soundproofed guestrooms being conveniently located in Downtown area, we are also in the heart of a growing community, close to fantastic dining options, premium shopping outlet, and incredible entertainment complexes.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
I was VERY impressed with this hotel. I attended a conference in October 2023, and I have only good comments. My daughter and I used the pool and hot tub every night, we had dinner in the restaurant which was delicious, and the staff are very aware of their clientele’s safety when they are outside of the establishment. I always saw the staff ensuring that the sidewalks were clean and maintained. I would absolutely recommend if you are staying in Nanaimo for a conference across the street in the Vancouver Convention Centre!
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Date of stay: October 2023Trip type: Travelled with family
Room Tip:Â If you plan to head out, there are less fortunate people in the area, but they are harmless and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from karla S, Sales at Courtyard Nanaimo
Responded Oct 30, 2023
Thank you for the wonder rating and great post about your stay. We hope you will be able to make it back again soon.
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Good functional modern hotel, a welcome addition to downtown Nanaimo. Our 3rd floor room didn’t have much of a view but the room was well appointed with a mini fridge, microwave and coffee maker. The bathroom and guest room were very large by today’s standards. The place was clean too. Only criticism is some of the design choices like the oddly shaped main entrance doors (too narrow) and no sense of obvious and welcoming entryway. Good hot tub and pool.
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip:Â Room 311 was larger than most but had a limited view of the back of the Casino next door
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from karla S, Sales at Courtyard Nanaimo
Responded Feb 9, 2024
Thank you for this great review and sharing your experience. We appreciate the feedback. Have a great weekend
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Welcomed by a charming man on reception whose name I wish I’d caught. Assisted us with check in. Room was wonderful. Looked brand new and absolutely spotless. The most comfy bed and pillows we’ve had all trip. Super size tv with Netflix which was handy We were there for 2 nights and we didn’t have any one come into service the room but apparently they won’t do this unless requested for just 2 nights. Parking is safe and secure and easy. Think it was 9 CAD a day. The service at the bar in the evening was terrible. We ordered 2 drinks and was told he would bring it over but 20 mins later he was still taking orders from other customers so we upped and left. Seems like they understaff the bar. Nanaimo itself felt a bit unsafe, many homeless people and not ideal for walking around in the evening so we made the most of having a nice room and got takeout food. This is no reflection on the hotel though. Would highly recommend and would stay again if in Nanaimo. Thank you.
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Date of stay: September 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Excellent staff, very friendly. However, the management’s policy of housekeeping service only every second day was a big disappointment. If it weren’t for this outdated policy that is perpetuated solely to improve profits at the expense of guest comfort, I would have awarded 5 stars.
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Date of stay: May 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Overall a great Hotel with good amenities and I would definitely stay here again next time I am in Nanaimo.
There were a couple personal things I would like to see added, but again it is just a personal thing, such as Robes. This is the first ever Marriott Property I've ever stayed at that didn't have robes you could wear to the pool. There also was no Alarm Clock, nor regular wall clock in the room, I would like to see some sort of clock as I had to use my phone to see the time.
The Single use coffee machine created a lot of waste. I would like to see a more eco friendly type of coffee machine in each room. The main lobby was extremely unwelcoming and impersonal and I would like to see it spruced up maybe with plants and more seating areas or something like that, but again these are all personal things and I'm sure in time these little things will be addressed.
Overall again it was a beautiful new property, the Pool and hot tub were great along with a very modern and well equipped Gym, I would love to have had a Sauna, but there was none. Final thoughts, stay here.
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Date of stay: June 2024
Value
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Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
With the mixed reviews, I had to add our comments. This is a fantastic hotel. Just over a year old, it’s new and well-appointed. Rooms are designed with convenience; places for suitcase, drawers in the right places, comfy pillows. For this level of hotel, it was superb. Yes, a glass of wine was pricey but it’s conveniently downstairs. Staff friendly & helpful w restaurant recommendations and travel advice. Having lightweight blankets available (as option to comforter) would be nice.
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Date of stay: July 2024Trip type: Travelled as a couple
Room Tip:Â Parking $9/day. Convenient-across street with designated spaces for Courtyard guests. Room 503-...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a new modern hotel. Very much like all other North American hotels. It has all the amenities we needed and more including gym and small pools. Clean and comfortable. However as there are no opening windows the air con is on 24/7 even if you turn it to off. And it is really noisy! We thought this hotel was good value for what we paid but I would search for somewhere else another time to get a good nights sleep without all the noise.
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip:Â Ask for a room above the fourth floor to get a view out and light.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from karla S, Sales at Courtyard Nanaimo
Responded Oct 30, 2023
Thank you for writing a great review about our hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It is a lovely new Marriott hotel opening this year, great location for business traveler or just mini get away from the big city hustle and bustle of Vancouver , hotel do have some good package like Save on 5 + night , Stay and Play , also if you are a Marriott reward member , location is close to the Shopping Center and the Casino , and down town Nanaimo , got invited to stay few night for our new opening office downtown and the hotel not too busy , maybe a week day , front desk staff very friendly and Knowledgeable , my room with nice city view , smelt so fresh and clean . huge big bed for sure easily comfortable with 4 people ! comfy bedding , bathroom very bright and modern not a spots or hairs can find , well stocked with towels , I enjoyed the small pool and the gum , area well keep , parking can be a challenge and there is a lot of restaurants around , good coffee shop just across the road ! over all , with the brand name " Marriott " you can not go wrong , I told my business associate, this place with all way be my first choices when I come back to Nanaimo ! Great Job Management and all the hotel staff so professional and helpful all the time , Happy Holiday .
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Date of stay: December 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Courtyard's are not usually the nicest hotels in the Marriott brand but this Courtyard was excellent. I felt like I was in the nicest hotel in Nanaimo.
This Courtyard was newly renovated and it showed throughout the hotel. The room was larger than any other room we stayed in throughout our vacation on Vancouver Island. The beds were very comfortable and the hotel was quite quiet.
The location is also great. We walked around Nanaimo's town centre and had a lovely brunch.
I highly recommend this hotel.
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A typical Courtyard hotel - clean and comfortable. Our room didn’t have much of a view but had a mini fridge, microwave and coffee maker. It was nice to have a washer and dryer available for us. We found that the restaurant was just okay. The menu was limited and high priced for the the food.
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Nanaimo area.
PRICE RANGE
C$180 - C$232 (Based on Average Rates for a Standard Room)
LOCATION
CanadaBritish ColumbiaVancouver IslandNanaimo
NUMBER OF ROOMS
172
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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