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Inn at the Quay

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Inn at the Quay
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450 Reviews from our TripAdvisor Community

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Showing 446: English reviews
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Redlands, California
Reviewed 3 weeks ago

Once again we stayed at the Inn at the Quay. We love this hotel! It is clean and the views are wonderful. We can lay in bed and watch the tugs go up and down the Fraser River, see the Skytrain cross the bridge, watch the people in the market. This time we stayed over a week and enjoyed our...

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Helpful?
Thank parentsoflawstudent
Kathy M, General Manager at Inn at the Quay, responded to this review

Thank you for your kind words and we look forward to welcoming you back on your next visit to our area.

Kamloops, Canada
Reviewed 4 weeks ago

The good: Location was good for our needs, close to transit, close to some very good restaurants, nice view of a working river, we had reservation so check-in was quick and simple... The NOT so good: There was only one(1) elevator working out of two(2) from the lobby to floors above; House Keeping seemed to lack skills;...also used guest elevator(s)...

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Helpful?
Thank 1WHONOBTR
Kathy M, General Manager at Inn at the Quay, responded to this review

Thank you for your feedback and I'm sorry to read that we fell short of your expectations. Should you wish to discuss further, including providing your room #, please contact me by email kmackerricher@innatthequay.com or my direct line 604-523-3502. Sincerely, Kathy MacKerricher, GM

Nanaimo, Canada
Reviewed 4 weeks ago

We stayed in a river view room with a jacuzzi last week and just loved the hotel and the room. It was very large and spacious, and had a long desk where both my husband and I could comfortably set up our laptops. The room had a river view and a small deck with chairs, which I wish we'd had...

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Helpful?
Thank yusqueya
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Yusqueya, Thank you for your kind posting and we look forward to welcoming you back in the near future.

Vancouver
Reviewed 3 February 2017

We stayed in the Inn @ the Quay last weekend, in a lovely, clean, spacious guestroom overlooking the water. Check-in staff were very friendly and accommodating. This location is so convenient! Right beside the Quay and above a restaurant, there are plenty of dining options close by. The skytrain is right there as well, so you can come and go...

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Helpful?
Thank Can'twait4Maui
Kathy M, General Manager at Inn at the Quay, responded to this review

Thank you for the lovely posting! We look forward to welcoming you back again soon.

Reviewed 1 February 2017

The Inn at the Quay is located on the north shore of the Fraser River in the Quayside area of New Westminster. It is a short walk to several good restaurants and shops, and literally spans a lovely river boardwalk. Our room had a fabulous view of the Fraser and local mountains. The room was spacious and had a large...

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Helpful?
Thank Donald D
Kathy M, General Manager at Inn at the Quay, responded to this review

Thank you Donald for your posting and we look forward to your next visit!

Oregon City, Oregon
Reviewed 22 January 2017

I picked this hotel because it was near businesses I needed to visit. There aren't many hotels near the industrial part of Coquitlam so finding one on the water at a reasonable price was great. The hotel is not new or newly remodeled. That said, it was exceptionally clean and well maintained. The restaurant next door had a very friendly...

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Thank Anne C
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Anne, Thank you for your kind comments and we look forward to welcoming you back on your next business trip to our area.

Toronto, Canada
Reviewed 22 January 2017

Stayed for three nights here. I just left my executive suite at the River Rock and checked in here because it was close to my assignment and it was rated so highly by patrons on my Hotel app. The place is in disarray as there are huge construction projects in front of the hotel. The elevator was being Reno'd and...

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Helpful?
Thank WearyWanderer_TO
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Weary Wanderer, I'm sorry that we did not measure up to your expectations. Should you wish to discuss further my direct line is 604-523-3502 or by email kmackerricher@innatthequay.com. Thank you. Kathy MacKerricher, GM

Manitoba, Canada
Reviewed 7 January 2017

We were in the Vancouver area for 3 days. This place was suggested to us by a family member. It was overpriced with nothing to write home about. The rooms were average. Nice lobby and nice view of the tugboats on the water.

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1Thank Dee S
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Dee, Thank you for you choosing the Inn at the Quay for your recent travels to New Westminster.

Vancouver, British Columbia, Canada
Reviewed 1 January 2017 via mobile

Me and my wife stayed at the Inn at the Quay for a random getaway when we found ourselves kidless with no plans- it was ok... I always saw this place as a kid and thought it would be super fancy and how cool it would be to look out on the river but honestly I was a little let...

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1Thank Michael N
Kathy M, General Manager at Inn at the Quay, responded to this review

Thank you for sharing your feed back Michael.

Reviewed 30 December 2016 via mobile

It's an okay hotel. It's not a "nice" hotel, in my opinion. It's overpriced for what you get, which is why I rated it "poor". It's poor for it's price range. It's nice looking, sure. But it's the details that make a hotel nice and not just okay. There were spider webs in some of the corners of the ceiling,...

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Helpful?
1Thank Christina S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Inn at the Quay

Address: 900 Quayside Dr, New Westminster, British Columbia V3M 6G1, Canada
Region: Canada > British Columbia > New Westminster
Price Range: $138 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Inn at the Quay 4*
Number of rooms: 126
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Also Known As:
Inn At The Quay Hotel New Westminster
Hotel At Westminster Quay
At Westminster Quay New
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Questions & Answers

Here's what travellers have asked, with answers from Inn at the Quay staff and other travellers.
8 questions
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Questions? Get answers from Inn at the Quay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid a jacuzzi if you have mobility issues, since the tub walls of the shower are very high.”
 of 5 bubbles yusqueya, 18 Feb 2017 | Read review
“Ask for a room next to the Fraser River”
  • View of Fraser River boardwalk from our balcony
  • The view from our balcony looking north
 of 5 bubbles DonaldD679, 1 Feb 2017 | Read review
“Rooms are the waterfront side have little balconies.”
  • 4th Floor Standard Room
  • Nice view of river - farther to the right was very industrial
 of 5 bubbles D3796CFannec, 22 Jan 2017 | Read review
“They all have a decent view”
 of 5 bubbles dees195, 7 Jan 2017 | Read review
“rooms facing the waterfront are very nice with patios.”
 of 5 bubbles AldenP, 21 Dec 2016 | Read review
5 of 5