Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located in Penticton,BC, the Best Western Inn At Penticton is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Our first time at this hotel. We will definitely stay again, and have already recommended it to friends. Though is a bit older, we prefer it to the modern minimalist, colder style of modern accommodation. Our room was spacious, spotless and well appointed, great bed and pillows. The location close to the beach is excellent and the grounds are beautiful. The breakfast is the best "breakfast included" we have had. Food is plentiful, well displayed, fresh and hot, and the hostess /server went above and beyond to help us. In general the service was exceptional at this hotel.
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Date of stay: January 2025
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rooms were clean and comfortable. Well kept. Nice kitchenette for longer stays. The pools and grounds are very nice, indoor pool area is a bit dated. The outdoor pool was a lot of fun in the very hot weather. The breakfast was top notch.
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Date of stay: July 2023
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Trip type: Travelled with family
Room Tip:Â Ground floor has drive up room and walk out to garden area and pool
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Very nice spacious built Motel Room modern equipped, not worn out, very clean. The reception was extremely friendly. Coffee machine, fridge and microwave available. Very nice was also that the rooms had 2 entrance doors both from the inside and from the outside. A large green indoor area with manicured lawn and large pool, indoor pool is also available. In the lawn area, you can make yourself comfortable under shady trees. The breakfast was extremely extensive and offered something for every taste. Very good coffee and ample space for the guests also in the outdoor area rounded off the breakfast. And most importantly: there was even toast and several types of bread, as well as croissants with grains. I can only recommend the Motel
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Date of stay: September 2024
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was the absolute worst experience I have ever had. Kris the hotel reception was incredibly rude and does not have an ounce of hospitality and should not be working as your front desk agent. The manager Kelly also had a horrible reaction to our unfortunate situation. They should not be employed in hospitality. If it wasn’t for the fact that this was a tribute trip for my late mom I would have never continued with this reservation. Kris was incredibly rude on the initial phone call, not willing to help, and then passed me over to his colleague to book me in. The booking agent booked me at a rate of $1314.40 per night including all taxes. When I got to the counter on July 25, Kris was there and was extremely unfriendly, so rude to the point I was in tears in front of him and that is only when he changed his tune. He charged me $1325 and change and told me to take up the $9 difference. Kris was also condescending about the $9 difference “you mean the $9”, it was $9 on each room and this was after online it quoted me almost $200 dollars less which they would not match and the online booking platform was not working to book. We went to speak to the manager the next day Kelly. Kelly already had a narrative in her head about our reservation and comes out to greet us by saying “oh is this the reservation about the $9”, saying it in a rude and condescending way, similar to how Kris expressed his opinion. Kelly took his side immediately and then eventually started to understand our side and said she would handle Kris’ approach with him. This wasn’t the only trouble we had at this location. We asked for two blankets as we had to use both beds and the AC was fairly cold, Kris gave us one only and said “yeah they don’t trust us here at best western I guess” in reference to providing us another blanket. Not only did we not get two blankets and one of our sleeping areas was incredibly cold when sleeping on the pull out, I proceeded to ask the house keeping lady for a blanket and they did not bring an additional one up either. I asked twice the housekeeping department and Kris was asked once and not not provided the additional blanket that was asked for. This experience was traumatizing. This was a location we visited when we were younger with my mother who recently passed and we wanted to do a tribute trip to her. Kelly even went so far to quaetipn who my mother was as If we were lying about the reason we were coming. Kelly said “what was your mothers name, I’ve been here for 30 years..” in a questioning accusatory way when addressing the unfortunate situation when dealing with Kris and the money owed back to us. HORRIBLE EXPERIENCE!!! Do not stay here. Way better customer service in Penticton. I was left traumatized and did not even want to have any contact with the hotel. I am actually concerned for my information in their computer as Kris was so terrible and treated me with such hatred.
10/10 would not recommend based off the staff. The location is perfect and the hotel is great for kids but you will not be treated with any kindness or consideration, to the point you are treated and made to feel uncomfortable staying there
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Date of stay: July 2023
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Trip type: Travelled with family
Room Tip: Don’t bother bringing up anything to the front desk, they do not care and make you feel awful. If...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel exceeded our expectations. The room was good equipped with a kitchenette so we could prepare our own meals. It had a gorgeous court yard with huge mature trees shading most of the area so you could still enjoy it in the 35 degree weather. Patio tables, outdoor bbqs, outdoor pool area with floaties for the kids, playground, large grassy area for pets and kids to roam around. Breakfast was great with SO many different options to choose from. Waffles with all the fixings, fresh sliced fruit, eggs, bacon, sausage, hash browns, bagels, toast, muffins, pastries, cereal, yogurt, oatmeal etc. this resort also has an indoor pool and hot tub as well. Short 10 minute walk to the Skaha beach through the Shaka park. Overall our family was thrilled to stay here and we will definitely be back!
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Date of stay: August 2024Trip type: Travelled with family
Room Tip:Â Ground level rooms give easy access to walkout to beautiful courtyard and pools or relaxing in...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Usually stay closer to downtown and beach, but hotels were either full or a much higher price than we are used to. Luckily this came up on an internet search so we booked it. Overall vibe is an old fashioned motel type, but pretty updated. The courtyard is a standout with the pool (also an indoor pool), lots of tables, kids play equipment, grass and big shade trees! If our kids were little again this would be our go to! We were there for our anniversary, so only downside was location is not walking distance to downtown and beaches so we had to get cabs as we planned on having wine. Also needed a cab for casino. There are some walkable places for food and shopping such as Walmart. Included breakfast was one of the best we have seen!
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Review collected in partnership with Best Western
Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a motel-style setup. There is a nice inner grass and pool area that would make it good for kids. I had a room at the back so it was quiet. The location is near to Skaha Lake beach (south end of Penticton) but only 5 mins by car to downtown. I chose this hotel because it was convenient for where my friends live. Not an elegant hotel, but if you're looking for family and pet friendly accommodations, this would suit.
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Review collected in partnership with Best Western
Date of stay: September 2023
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Clean, quiet and comfortable. Convenient location. Excellent amenities with an indoor pool and hot tub plus barbecues. Very helpful front desk staff who without hesitation arranged a room change as we needed a room on the ground level which was much appreciated.
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Date of stay: September 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stay April 5-7 2022 The building is old, the room we had smelled musty. Bet all the rooms are the same.
This is the worst Best-western we every stayed. Room was not cleaned properly and stains on curtains and one pillow.
Some front office staff were just rude, asked if I could get some cream for coffee that was in room, she said you get your cream in the morning rudely.
The Morning breakfast was fine and that’s it. I stayed in better hotel sixes and eights.
Better motels on the beach for less This was about 20 min walk to the beach and lake walk.
To be totally honest, I would not even stay here for free This at best is a 2 star budget hotel
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Date of stay: April 2022
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our stay at the Inn at Penticton was definitely a mixed experience, especially bearing in mind that we were a party of five families (20 people in all) and would be spending just under $10,000 on the rooms alone. The first problem arose when we arrived. We had booked a room with two queen beds but were given a room with only one bed, raising the spectre of two of us having to sleep on the floor. The woman at the front desk seemed to have little interest in sorting it out, and told us to telephone Best Western Reservations (in Phoenix) ourselves and see if they or we could sort it out. Fortunately, the next day, Kelly, the manager, provided us with an appropriate room – but in the meantime the staff did nothing to address the problem, and were not even apologetic. The second problem was that, on the first day, my wife caught her forearm on a jagged edge of the swing gate to the pool area. The injury required stitches and two visits to a medical clinic. This meant that my wife was unable to use the pool or swim in the lake – a major disappointment as this was to be a key feature of the holiday. We brought this incident and injury to the same woman at the front desk, but again she showed little interest Thirdly, when we booked, we had been promised $25 gift tokens for each day of the stay, but these seem not to have materialized. On a positive note, the BBQ area was well maintained, and the ground maintenance staff seemed friendly and efficient.
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Review collected in partnership with Best Western
Date of stay: August 2021
Value
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Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello,
Please ensure you read the description of each guest room prior to booking. We have rooms with 2 Queen beds as well as rooms with 2 Double beds.
Kind Regards
GM
Best Western Inn at Penticton
Hello,
We will accommodate up to 2 dogs per guest room only. The fee per dog is $20.00 + taxes per night, per dog. Dogs are not permitted to be left alone on the property, or in the guest room at anytime. Dogs must be on a leash at all times in the city of Penticton.
I hope this helps!
Kelly
General Manager
We stayed in a king room which had a small fridge and microwave. It did not have a couch, but it did have a small round table with two chairs. However outside the room in the courtyard there are a number of tables to sit around, but they are open to anyone so getting one might be a problem as they were used most of the time.
There are more places to choose from in the Penticton area.
PRICE RANGE
C$118 - C$197 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus inn at penticton hotel penticton, best western hotel penticton, penticton best western, best western penticton
LOCATION
CanadaBritish ColumbiaOkanagan ValleyPenticton
NUMBER OF ROOMS
64
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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