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Sandman Hotel Penticton

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1 room 2 adults 0 children
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230 Reviews from our TripAdvisor Community

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Showing 216: English reviews
Grand Forks, Canada
Reviewed 2 November 2016

Only updated part was the lobby. Hallways stunk of old cigarette smoke. Rooms are very dated. Bathroom sink barely drained. Curtains were very dirty. Beds were surprisingly comfy. Very thin walls, dogs in level above us were barking. Woke us. Sandman needs to step it up here.

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Helpful?
Thank 51JRP
Harley E, General Manager at Sandman Hotel Penticton, responded to this review

Thank you for taking the time to write a review. I appreciate you letting us know about your stay and we certainly listen to all feedback we receive from our valued guests. I am pleased you enjoyed our beds. The staff and I appreciate your comments and hope to hear from you again during your next trip to the area.

Lake Country, Canada
Reviewed 28 September 2016

the lobby cleaning crew never moved furniture around to clean the floor, looked like a good months of dust underneath coffee table and couches. room was musky as if still of the smoking erra. needs many upgrades to bring it to a 3 star

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1Thank dabud69
SeanMpen, General Manager at Sandman Hotel Penticton, responded to this review

Good day, thank you for your review. I am terribly sorry that your stay wasn't a more enjoyable one. We are always looking for ways to improve guest experience and rest assured the issues raised will be address with our staff to ensure they won't be repeated. I would like to invite you back to see how we can restore...

Calgary, Canada
Reviewed 16 September 2016 via mobile

My husband and I came to Penticton for a few days and stayed here. Beds are clean, wifi is fast, good water pressure in the shower, quiet (good sound proofing). The carpet was a bit dirty looking and the decor is older, needs an update, but we were definitely happy staying here, paid $119/night and well worth it! Had a...

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Helpful?
Thank b1rdiebee
SeanMpen, General Manager at Sandman Hotel Penticton, responded to this review

Thank you b1rdiebee for your kind review. I'm very glad to see that your stay was enjoyable. Our staff pride themselves on providing the best possible service. In addition to the quiet rooms we also feature an onsite Denny's and Bar One as well as numerous quality outlets close by. As for our facilities, we are continuously undergoing minor renovations...

Calgary, Canada
Reviewed 15 September 2016 via mobile

Rooms were ok Both rooms had double beds not queen There is a security deposit included in credit card authorization! Used by lots of hockey teams, that must be why pool or fitness doesn't open til 10 am Hotel Bar didn't have everything on dinner menu!

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Thank mailer53
SeanMpen, General Manager at Sandman Hotel Penticton, responded to this review

Good day mailer53. Thank you for your review. we are happy to see your stay was comfortable. Our pool and fitness facilities do open at 10 and this is to ensure that proper cleaning is done and pool chemicals are in balance to provide a safe clean environment. In addition to the pool and fitness facility we do also feature...

Calgary, Canada
Reviewed 24 August 2016 via mobile

Stayed for one night on the third floor with my 2 kids (1 adult & 2 kids). The room had a view facing the indoor pool. The room had one king size bed and a pull out sofa but we all slept on the king size bed which was comfortable enough and plenty of room for us. Room came with...

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Thank Easilylost
SeanMpen, General Manager at Sandman Hotel Penticton, responded to this review

Good day Easilylost, thank you for your review. We are very happy you enjoyed your stay with us. I am glad our staff were able to make your stay enjoyable. While the hotel is a bit older, we are constantly undergoing revitalization throughout the hotel and hopefully we can accommodate you again in the future in one of our renovated...

Port Moody, Canada
Reviewed 24 August 2016

The room was a bit of a squeeze for a family of 4, but most of the time in Penticton you do not spend in the hotel, so it was not too bad. Our room opened directly to the enclosed courtyard with pool. At first we thought this was a good idea, but it meant that we could not open...

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Helpful?
Thank CNA2013
SeanMpen, General Manager at Sandman Hotel Penticton, responded to this review

Thank you for your review CNA2013. We always appreciate feedback on where we can improve. In addition to the atrium pool and on site Denny's and Bar one, we are also ideally situated close to many restaurants and outlets in Penticton. I'm glad our staff were able to make your stay more enjoyable as we pride ourselves on providing excellent...

Powell River
Reviewed 24 August 2016 via mobile

We were terribly disappointed on our recent trip to The Sandman Hotel in Penticton. Our friends didn't receive the room they thought they had booked and our room didn't even have a mini fridge! What's with that? 80° in the shade and nowhere to put your water or drinks! Also, the atrium was the hottest, stuffiest place to be. The...

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Thank patbM4795MD
SeanMpen, General Manager at Sandman Hotel Penticton, responded to this review

Thank you for your review patbM4795MD, we are always looking for ways to improve our hotel. I am very sorry your stay did not meet the standards we like to hold ourselves to. We will be addressing these issues to ensure this does not occur again. We do offer rooms with fridge and microwaves and can accommodate having them put...

Victoria, Canada
Reviewed 23 August 2016

Been to this hotel many times. V. pet friendly, by which I mean they gush over my dog. No faking that. Rooms clean, management goes the extra mile. Great location in central Penticton with easy access to the highway and Okanagan Lake is just a stroll away.

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Helpful?
Thank NaraBench
SeanMpen, General Manager at Sandman Hotel Penticton, responded to this review

Good day NaraBench. Thank you very much for your kind words. We are very happy that our staff were able to make your stay enjoyable as we pride ourselves on our customer service. In addition to our onsite amenities, we are fortunate enough to be ideally situated near many local attractions and outlets. I would like to invite you back...

Alberta, Canada
Reviewed 19 August 2016 via mobile

Tiny tiny room - overpriced - stayed 4 nights and I guess they think we didn't need our room cleaned - it was 4:30 pm and returned to our room to clean up for the evening and our room wasn't cleaned yet at this late time of day. Also the bed was so worn out me husband couldn't sleep as...

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Helpful?
Thank blfjell
SeanMpen, General Manager at Sandman Hotel Penticton, responded to this review

Good day blfjell, thank you for taking the time to review the hotel. I am terribly sorry your stay was not more enjoyable. We have been working to address the concerns you have raised and will continue to work to ensure that these sort of issues do not repeat themselves. I would like to invite you back to see how...

Abbotsford, Canada
Reviewed 13 August 2016 via mobile

We were disapointed with our room while paying 275 dollars for one night. It was small, outdated and when we arrived in almost 40 degree heat. The ac in the room was not on. Our room was hotter than outside. Not exactly what we wanted after a full day in the heat. The lobby is decieving as its very modern...

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Helpful?
Thank Hendon1958
SeanMpen, Manager at Sandman Hotel Penticton, responded to this review

Good day Hendon1958. Thank you for your review. We are sorry that it wasn't a more memorable one and we are working to ensure the issues raised are not repeated. I do apologize for the temperature of the room as the A/C units should be on and functioning before guest arrivals and this is something we will be discussing and...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of Okanagan Valley wine country, Sandman Hotel Penticton is extremely well situated for guests to take advantage of all local amenities. Featuring two large lakes, a new destination casino, 70 world-class wineries and dozens of golf courses, Sandman Hotel Penticton is a great choice for your next vacation. Also catering to business travelers, this hotel has all the modern amenities such as high-speed Internet, a business centre, and meeting facilities. Sandman Hotel Penticton makes your travels a breeze. ... more   less 

Additional Information about Sandman Hotel Penticton

Address: 939 Burnaby Ave, Penticton, British Columbia V2A 1G7, Canada
Region: Canada > British Columbia > Okanagan Valley > Penticton
Price Range: $98 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sandman Hotel Penticton 3*
Number of rooms: 141
Reservation Options:
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Also Known As:
Penticton Sandman Hotel
Sandman Inn Penticton
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Questions & Answers

Questions? Get answers from Sandman Hotel Penticton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room looking away from the atrium or swimming pools.”
JetSetterJane, 20 Apr 2017 | Read review
“It is a u-shaped building with a pool in the middle, some of the rooms over look the pool area”
578lesliec, 9 Mar 2017 | Read review
“If you want quiet, stay away from the atrium.”
fabchucky, 7 Dec 2016 | Read review
“Somewhere else”
51JRP, 2 Nov 2016 | Read review
“you get less than what you pay for”
dabud69, 28 Sep 2016 | Read review
5 of 5