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890 Lakeshore Dr W, Penticton, British Columbia V2A 1C1 Canada
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Traveller (17)
Room & Suite (17)
Pool & Beach (3)

About

#24 of 44 in Penticton
Location
Cleanliness
Service
Value
Located across from the sandy beaches of beautiful Okanagan Lake, The Spanish Villa Resort awaits you and your family, whether on vacation or business. Situated only minutes away from the Penticton Convention Centre, South Okanagan Events Centre, Okanagan Hockey School, tennis courts and children's play park and close to golfing or take float down the river channel or enjoy a walk on the boardwalk and a short walk to the downtown area, this resort is also conveniently located within steps of some of Penticton's finest restaurants. We offer Studio rooms and one, two or three bedroom kitchen suites with full kitchen. The Spanish Villa Resort is a great place for families and seniors. The pool is closed seasonally from Sept 15 - May 15
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Vending machine
Beach
Bowling offsite
Pets Allowed ( Dog / Pet Friendly )
BBQ facilities
Wifi
Tennis court offsite
Newspaper
Non-smoking hotel
Sun terrace
Laundry service
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Room features
Air conditioning
Desk
Seating area
Telephone
Coffee / tea maker
Kitchenette
Complimentary toiletries
Hair dryer
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Portuguese
124Reviews0Q+A22Room tips
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birthdaygirl3055 wrote a review Nov. 2021
Kamloops, Canada2 contributions1 helpful vote
My family made a reservation early fall 2021 and unfortunately opted for a non-refundable booking. The reservation stated check-in was from 3-5pm. We arrived to check in at 3:30pm and were told our room wasn't ready because someone had put another guest's baggage in our room. We were told that it would take only a few minutes for our room to be disinfected and then we could check in. We waited over 45 minutes and watched housekeeping enter and exit the room with vacuums, bedding and towels - clearly our room was not ready for our check-in time and we were lied to by the owner checking us in. After waiting close to 45 minutes and being lied to repeatedly by the owner, I told the owner we would not be staying due to the poor service. He replied that he was fine with that, but we would still be charged for the room because we booked a non-refundable room. I explained that our contract included a non-refundable room available at 3pm and he did not uphold his end of the deal. He told me that was my problem and to take it up with my credit card company. Against my better judgement, we decided to stay. We then spent another half an hour waiting for the owner to figure our where the second key to the room was - yes! they still use regular keys. The owner told me I was being unreasonable that I wanted him to find the second key before we put our belongings in the room. We eventually got into the room where the floor squeaked so loudly in so many places that I though we might fall through, the beds were so soft they were uncomfortable and we had two hand towels and face cloths to share. The perk was having to sneak into our room at night because the neighbor was keeping watch over the parking lot and talking and yelling to themselves - my guess is they were impaired. This was a horrible experience with an old room and a rude owner. Do not waste your money staying here.
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Date of stay: October 2021
Value
Location
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Room Tip: Don't stay here
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1 Helpful vote
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Rhian H wrote a review Oct. 2021
3 contributions1 helpful vote
This place is an absolute JOKE! The hotel is so poorly run they cant even answer their phone! I tried to cancel my room 2 weeks in advance but they didn't answer the call. After 4 DAYS of trying to get them on the phone they informed me that I was outside the cancellation window. I ask for a credit instead of cancellation. Answer is NO. OK fine. Take my money. I learned the lesson never to do business with them. Then you think it must end here. NONONO Then they DOUBLE CHARGED my card!! Its been one month of trying to call them! I have sent emails and have been completely ignored. First I paid too much for his room. Then they double charge me so I have now paid double for a room I tried to cancel 2 weeks in advance. Wow! So many beautiful hotels in Penticton save yourself a world of headaches and stay elsewhere
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Date of stay: September 2021
Rooms
Cleanliness
Service
Room Tip: Dont book this hotel!1 Go somewhere else
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disgustedsurrey wrote a review Oct. 2021
Penticton, Canada6 contributions12 helpful votes
We visited this hotel Spanish Villa in Penticton October 1-4. We had a great room facing the lake. Scott was the live in maintenance manager and takes pride in his job keeping the premises clean, we asked if there were microwaves on site and he had one in our room within minutes. Thanks for you exemplary service Scott, thanks to you, we will be back. Leisha & Nigel
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Date of stay: October 2021Trip type: Travelled
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Response from Virender Sehgal, Owner at Spanish Villa Resort
Responded Oct. 12, 2021
Dear Leisha & Nigel - It was lovely hosting you and meeting with you. We are glad that you enjoyed your stay with us and we hope that the big move goes well for you. Appreciate your comments regarding Scott, I have passed your feedback to him. See you soon when you are next in Penticton. Safe Travels Spanish Villa Management
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efredk wrote a review Aug. 2021
Calgary2 contributions
This motel is far from ready for guests. Our beds were broken, bedding was decades old. TV didn’t work. Room was not thoroughly cleaned. Shower was clogged and didn’t drain, full of hair and sand. Shower also had no temperature regulation. Huge parties that were never shut down so no sleep to be had. Office was always closed, couldn’t replace our dirty towels. Save your money and skip this one!
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Date of stay: July 2021Trip type: Travelled
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Response from Virender Sehgal, Owner at Spanish Villa Resort
Responded Oct. 12, 2021
Dear efredk - Thank you for sharing the feedback and it is unfortunate that we did not meet your expectations. We have lots of plans for this fall and we hope that you would give us another chance when you visit Penticton next. Safe Travels Spanish Villa Managent
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Leslie T wrote a review Aug. 2021
1 contribution
+1
We arrived and the non-smoking room reeked of smoke. There were cords going across the bedroom door from the TV that were a huge tripping factor. The bathroom had weird brown stains on the walls and no fan in the bathroom. The pullout couch was filthy. There were no sheets on the mattress (or any to be found in the room) that must have been 30 yrs old. The springs on the mattress were poking through in a couple of spots and the side view looked like the Rocky mountains. We didn’t say anything about the mattress or the missed bedding that night because it was after 11pm. There was a memo on the table that stated that it was $100.00 charge for smoking outside and $300.00 for smoking in the room. Obliviously this did not include staff as they were seen smoking on the property. The kitchen table chairs were filthy and had multiple stains on the fabric. The fridge was dirty inside (I cleaned it). When we complained the next day. The manager/owner did his own investigation and got most of the facts wrong but did apologize when we straightened him out. He offered 15% off our next stay. Needless to say he did nothing for us with our current stay. We did get bedding for the hide a bed but it was for a twin not a double and I had to track down the maintenance guy just as he was leaving at 10:30 that night and get the right sheets otherwise we would again have had no sheets. We did not spend a lot of time in the room as it stunk so bad of cigarette smoke. All in all save your money and sanity and avoid this Motel. Oh yeah did I mention the broken beer bottle glass that was on the ground for the 2 days we were there.
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Date of stay: August 2021
Cleanliness
Service
Sleep Quality
Room Tip: Go somewhere else
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Parisa M wrote a review Aug. 2021
1 contribution1 helpful vote
This resort has gone recently through a change in ownership and is really a different place compared to the past. The new owners know nothing about customer service nor do they spend a dime to maintain the place clean. We had booked the room long time ago before the change in ownership with a flexible cancellation policy. The new owners have changed that policy and did not honour the conditions of the original reservation. Once we entered the room and saw its condition we decided to leave by paying the first night but they refused to refund the rest of the week. We were forced to stay but we had to disinfect all the bathroom ourselves and the shower curtain was so filthy we bought a new one from the store nearby and installed it ourselves.
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Date of stay: August 2021Trip type: Travelled
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Sherry fan wrote a review Aug. 2021
2 contributions
The girl at front desk was very nice and the cleaning staff were friendly! The rooms were a bit outdated but it is expected at the price point that they had. They were well cleaned though and had good AC
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Date of stay: August 2021Trip type: Travelled
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Rosemary wrote a review Jul. 2021
Abbotsford, Canada7 contributions4 helpful votes
When we arrived at the Spanish Villa there was no management on-site at all. The cleaning lady took our license plate and name to let the employees know that we had arrived and had gone on a tour. When we returned. there was staff in the office. Unfortunately, the poor woman fell when she was helping me. It was awful to see. She insisted she was okay but that was a nasty fall. We got to our rooms and left right away to another adventure. It was really hot that day, 38 degrees. When we returned, the girls' room didn't have cold water, the tub didn't drain and they didn't have air conditioning. They had a unit that made a terrible noise and banged every few minutes. My room had mugs that someone had drunk out of and wasn't cleaned as the coffee was congealed on the outside. We were outside trying to get a hold of someone who worked there. Office locked and no one answering the phone or the room we were to knock on if no one was in the office. Two girls were locked out of their room and couldn't get a hold of anyone. I told my daughter to try her key and unfortunately, it actually opened their door. The people in the room beside us asked us to try our key on their door and it opened theirs as well. This was now a scary situation as we didn't know how many keys opened others rooms. The girls didn't sleep that night as it was hot and noisy. They were able to get cold water from my room, but eventually, I went to sleep. The next day I saw a cleaner and a man on the top floor and asked if they worked there. The man stated he was the Manager. I explained to him everything that happened. He gave me an explanation that they had recently bought that motel and a couple of others. He told me of the one that they originally owned and he worked out of. I let him know that we and many others tried calling there as well and no one answered. He stated that the maintenance man was on sight and I let him know that he was not on sight and we banged on his door as did many other guests. He was very polite and apologetic. He did refund my money for the girl's room and discounted my room as well. I will not stay there again.
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Date of stay: July 2021
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Steve A wrote a review Feb. 2021
Calgary, Canada15 contributions12 helpful votes
Big, mostly empty room with limited facilities. But it's clean, and the beach is only a few feet away! Face it, you are here for the beach, so paying too much for a cheap motel is not the end of the world.. Parking can be challenging, as there are 100 trucks in a space for 50 cars.. or so it seemed.
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Date of stay: August 2020
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Response from Pauline C, Guest Services / Front Office at Spanish Villa Resort
Responded Apr. 10, 2021
Hello Steve, Thank you for taking the time to write a review, we hope to see sometime again in the future, There is one parking stall for each room, it does get a little tight at times, but we all manage.
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Shauna D wrote a review Aug. 2020
Kamloops, Canada54 contributions7 helpful votes
Buyer beware of the small print cancellation policy. They have a 2 week cancelation policy, if you cancel within that, they forfeit your deposit of the first night. I paid $198 to secure a room and had to cancel 12 days prior to coming. They kept my deposit ad refused to credit me back. This is absurd in Covid 19 times. Everything is refundable, more than ever. I am now in a battle with my c/c trying to get it back from them. I obviously did not notice their policy when I booked, but I was also not looking closely as anyone knows, all travel is more or less refundable right now. So I paid $198 for nothing. TERRIBLE and unfair policy. Hotels.com appealed on my behalf as well to no avail.
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Date of stay: August 2020
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PRICE RANGE
US$74 - US$135 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
spanish villa hotel penticton, spanish hotel penticton, spanish resort penticton
LOCATION
CanadaBritish ColumbiaOkanagan ValleyPenticton
NUMBER OF ROOMS
60
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Frequently Asked Questions about Spanish Villa Resort
Which popular attractions are close to Spanish Villa Resort?
Nearby attractions include Penticton Visitor Centre (0.4 km), LocoLanding Adventure Park (0.4 km), and S.S. Sicamous Museum and Heritage Park (0.3 km).
What are some of the property amenities at Spanish Villa Resort?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Which room amenities are available at Spanish Villa Resort?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Spanish Villa Resort?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Spanish Villa Resort?
Yes, free parking is available to guests.
What are some restaurants close to Spanish Villa Resort?
Conveniently located restaurants include Villa Rosa Restaurant, Salty's Beach House, and Cleopatra Cafe.
Are there opportunities to exercise at Spanish Villa Resort?
Yes, guests have access to a pool during their stay.
Is Spanish Villa Resort located near the city centre?
Yes, it is 0.9 km away from the centre of Penticton.
Are pets allowed at Spanish Villa Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Spanish Villa Resort?
The staff speaks multiple languages, including English and Portuguese.
Is Spanish Villa Resort accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.