Penticton Lakeside Resort & Conference Centre
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About
#9 of 44 hotels in Penticton
Location
Cleanliness
Service
Value
Penticton Lakeside Resort is a full service hotel in Penticton that offers luxurious amenities, clean, spacious rooms, and a spectacular view of Okanagan Lake. We offer a number of dining options, nearby attractions, and room accommodations to ensure that you can thoroughly enjoy your stay with us.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Skiing
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Paid public parking on-site
Wifi
Hot bath
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Happy hour
Outdoor dining area
Wine / champagne
Vending machine
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Salon
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Harbour View
Green
Languages Spoken
English, French, Thai
Location
81Good for walkers
Grade: 81 out of 100
30Restaurantswithin 0.5 km
15Attractionswithin 0.5 km
21 Lakeshore Dr W, Penticton, British Columbia V2A 7M5 Canada
Getting there
Rental CarsSee all Penticton car hire
811Reviews7Q+A100Room tips
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The first people to greet you at the desk are not friendly. They look annoyed if you have children. The beds are hard. If you are looking for a family friendly resort this is by far not the case. The pros were the private beach and the fast elevators.
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: On top of a high price point for basic rooms, you pay for parking.
The beds are hard.
The...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Hotel's Favourite
Had a great stay for a wedding in Penticton. The rooms were clean but could use updating in the original building. Staff were all very friendly and helpful. I avoided eating at the hotel because of online reviews so I can't comment on that. Proximity to the lake is unbeatable.
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Date of stay: August 2022Trip type: Travelled with friends
Room Tip: The lakeside view rooms have an incredible view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Huge disappointment! Don’t expect cleanliness or quiet! We arrived on a Friday night. We were evacuated due to Kelowna fires. I should have been more suspicious that they even had availability in the middle of summer. On arrival I had to assist my mom who was using a mobility device(walker). We couldn’t use the accessibility ramp as there were two wine tour buses blocking access. When I asked them to move the bus to allow her access, the bus driver said he couldn’t move it. Why would a bus full of wine touring people take precedence over an 85 year old hotel guest. At reception my comment that I’d like to let the manager know that it was not easy getting my mother into the hotel , fell on deaf ears. The room we stayed in (suite) was run down, dirty carpets and the noisiest room I’ve ever occupied. I had to call down to reception at 1:30 am for 3 sets of ear plugs. Not only noise from the bar but their roof and mechanical equipment squeaked and groaned the entire night. $600 for a meal ( no drinks ) and accommodation in such a run down hotel is a huge disappointment. Surely the only hotel directly on the lake in a popular tourist destination can do better than this! At checkout, there was no question of “how was your stay?”, clearly because they don’t want the answer. Do better Penticton! Fortunately, we found a great clean quiet room at the Ramada on Eckhardt Ave. …
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Book elsewhere
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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It pains me to write this review, it truly does as we’ve stayed at this hotel for years and enjoyed it. Unfortunately there has been little to no solid maintenance or updates, they’re coasting on being the only non motel on the beach. The prices are pretty unreasonable for the product and service offered. The AC sounds like a jet plane taking off, the carpets and furniture are worn, mattresses sag in the middle where people sit to look at the very small TV. In 2023 not having the TV guide match the actual channels just isn’t acceptable. Remote didn’t work so called to have someone come fix it. An hour and an half later, no one had come so I called the desk letting them no and asking them to please not come now as we are going to bed, “oh…sorry.” Click. Wish us luck for tomorrow. Ice machines don’t really function in the summer. Had to try four floors before I found ice. I was told people fill up coolers and drain the ice. There are no signs or instructions to not do that but I’m also not sure that’s the issue as last year I was told they can’t keep up when it’s hot out???? Luggage carts are brutal to find if you’re around check in or out time and no one seems to care or want to help. The pool area stinks like chlorine and if you know anything about pools that isn’t great. I totally understand staffing is hard but 4/5 seem to be miserable?? Don’t get me wrong there are some positives - location and view. All in all, will be taking a break from The lakeside. For this kind of money the delta in Kelowna or watermark in Osoyoos is MUCH MUCH better. The quality and standard of the rooms is much nicer and the facilities are bounds above. …
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Date of stay: August 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
We stayed 2 days at this facility Aug 2-4 received the room we asked for with a wonderful view of the lake from an outside balcony which is a great addition to the room. I didn’t find out too much about the hotel like where exactly was the pool . The hotel has a great walking areas all around the waterfront area that was throughly enjoyed. Not too much shopping in penticton to my dismay ,they allow pets . Only other disappointing point was the 15.00 charge for parking each night.I would give this hotel 4/5 worth staying if you can afford it it’s a little pricey
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Date of stay: August 2023Trip type: Travelled as a couple
Room Tip: Busy times of the day any time from 11-4
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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HOTEL MANAGEMENT IS JUST TERRIBLE AT RESPONDING TO INQUIRIES RAGRADS TO BOOKING OF EVENT SPACE. IT SEEMS THE HOTEL MANAGEMENT IS NOT JUST INTERESTED IN NEW CUSTOMERS. LAST TWO WEEKS WE HAVE BEEN STRUGGLING TO CATCH HOLD OF THE CONCERNED PERSON. FINALLY, WE MOVE TO ANOTHER HOTEL
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Date of stay: June 2023Trip type: Travelled on business
Service
Room Tip: WE HAD A NAGWETIVE EXPERIENCE WITH REGARDS TO BOOKING EVENT SPACE
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Justine-Lee Woodman, Owner at Penticton Lakeside Resort & Conference Centre
Responded Jul 5, 2023
Hello Deepak, Thank you for providing us with your valued feedback! After speaking with our events team, they did indeed receive two voicemails from you. However those voicemails left a call back phone number that had only 9 digits in it, both times. We had sereral staff listen to the 2nd voicemail due to the frustrations expressed and all parties confirmed it was not a complete phone number. For future inquries please reach out to our Corpate and Assciation Sales Manager directly and she will be happy to assist you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice visit. The change rooms at the pool were under construction and the jets in the hot tub were not functioning due to renovations. The rooms were clean - I found the beds to be just okay and the pillows were puffy and huge! The lakeview room was a nice treat. The staff was helpful and accommodating. The biggest downside was that we could hear any and all noise in the hallway - almost as if it was right in our room! Very loud.
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Date of stay: April 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
The main hotel facilities need some attention. Checked in Friday only to experience only one reservations computer was working. Although the rooms were clean the the chairs and bed were very uncomfortable. The restaurant service Saturday morning was good however the food was not great. Arriving back to the hotel Saturday after work to find one elevator was out of service and the second elevator was questionable with some guests waiting 15 - 20 minutes for the elevator. The ladies hockey team had to carry their equipment bags up to the 5th floor. Not sure whether l will book my crew back there again??
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Date of stay: March 2023Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
Room Tip: Book the west wing if you have to stay there
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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The rooms in the west wing are among my favorites in the area. The lakeview suites are especially good! Service for all the staff here is excellent an there lots of parking available at this property. Location is excellent on the lake. Everything you need is within walking distance
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Date of stay: April 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Generally I love this hotel. This time it was not at all the best stay. I was located on the 4th floor lake view. The Thursday night stay was wonderful. Friday night was noisy. A group of young teens where placed all around my room. Between teens talking loudly, running and slamming doors till 2300 at night amongst all the rooms they occupied it made for a horrible night of rest. The following Saturday the noise began again at 0604 am exactly waking me out of a good sleep. The noise stopped at 0800 but again started at 1800 through to 2300 again. I told the reception desk upon checking out on the Sunday but it seemed to fall on deaf ears. The group must have been a hockey team and were all checked into several rooms all around mine. The doors in this hotel are very heavy and slam quickly and hard. The weight of the heavy doors slamming is very loud. Normally I’d give this place a 4 but this last trip was very disappointing. …
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Date of stay: December 2022Trip type: Travelled on business
Value
Location
Service
Room Tip: Noisy on this trip. A group of young teens hockey players slamming doors early in morning till...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
US$110 - US$204 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
penticton lakeside resort convention centre hotel penticton, penticton lakeside resort convention centre and casino, penticton lakeside hotel convention centre
LOCATION
CanadaBritish ColumbiaOkanagan ValleyPenticton
NUMBER OF ROOMS
273
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Claim Your ListingPenticton Lakeside Resort & Conference Centre - UPDATED 2023 Prices, Reviews & Photos (British Columbia) - Tripadvisor
Frequently Asked Questions about Penticton Lakeside Resort & Conference Centre
Which popular attractions are close to Penticton Lakeside Resort & Conference Centre?
Nearby attractions include The Book Shop (0.5 km), Penticton Art Gallery (0.3 km), and Okanagan Lake Park (0.3 km).
What are some of the property amenities at Penticton Lakeside Resort & Conference Centre?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Penticton Lakeside Resort & Conference Centre?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Penticton Lakeside Resort & Conference Centre?
Yes, a parking garage, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Penticton Lakeside Resort & Conference Centre?
Conveniently located restaurants include Hooded Merganser, The Dream Cafe, and The Pasta Factory.
Are there opportunities to exercise at Penticton Lakeside Resort & Conference Centre?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Penticton Lakeside Resort & Conference Centre located near the city centre?
Yes, it is 0.4 km away from the centre of Penticton.
Are any cleaning services offered at Penticton Lakeside Resort & Conference Centre?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Penticton Lakeside Resort & Conference Centre?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Penticton Lakeside Resort & Conference Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Penticton Lakeside Resort & Conference Centre?
The staff speaks multiple languages, including English, French, and Thai.