Prestige Treasure Cove Resort
2005 Highway 97 S, Prince George, British Columbia V2N 7A3 Canada
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Avg. C$183 /night, 9/15 - 9/16
C$204
per night
C$194
per night
C$183
per night
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4.0
#7 of 26 hotels in Prince GeorgeLocation
Cleanliness
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Value
Prestige Treasure Cove Resort is a proud member of the WorldHotels Elite Collection. At the Prestige Treasure Cove Resort, our biggest priority is leaving a lasting impression, long after you check out. You'll notice our distinct style the minute you walk in. Our elegant hotel offers the highest quality amenities and service, sure to win over even the most refined traveler's favor. Located in Prince George, BC the Prestige lifestyle comes with a fully equipped fitness room for the active traveler, an exquisite on-site dining experience for the culinary aficionado, and ample amounts of meeting space suited to accommodate any large gathering.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Casino and Gambling
Waterslide
Kids stay free
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Wine / champagne
Vending machine
Kids club
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Massage
Baggage storage
Currency exchange
Newspaper
Non-smoking hotel
Picnic area
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Allergy-free room
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Flatscreen TV
Hair dryer
Room service
Safe
Sofa
Telephone
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Refrigerator
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Green
Centrally Located
Languages Spoken
English
Location
2005 Highway 97 S, Prince George, British Columbia V2N 7A3 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 54 out of 100
54
Prince George Airport
5.8 km•
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28 Restaurants
within 1 kilometer
428Reviews5Q+A58Room tips
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Detailed Reviews
Stayed here frequently. I booked two reservations a week apart and they only sent confirmation of the second one then when I email they sent me the same confirmation. They called to say they couldn’t find the first one. When we checked in they automatically put a hold on our credit card for $600 for a 3 night stay! Cost for the damage deposit is more than the room. People should be informed when they make the reservation as not everyone can afford this to be held for a week. It gets released but takes up to week to be credited back. We have never had to pay a damage deposit before and we’ve stayed over 40-50 times since they opened. Also they aren’t enforcing their own rules around pool and spa use. People were waiting to use but they allowed some guests to stay for 2hrs and didn’t ask them to leave their rule is 30mins so other guests can enjoy it as well as only groups of 6 are allowed at this time due to COVID.
The rooms are ok but showing their age perhaps they should have renovated before expanding. Second stay the shower pull was stuck.
The rooms are ok but showing their age perhaps they should have renovated before expanding. Second stay the shower pull was stuck.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alap Joshi, Owner at Prestige Treasure Cove Resort
Responded Mar 12, 2021
Thank you for your comments regarding your recent stay with us, I appreciate your feedback. I apologize for any misunderstanding during your visit and hope this explanation will help. The charge on your credit card was Pre Authorization which includes Room & Tax plus any charges to the room and it also gets release upon check in , Pre Authorization are based on number room nights and we explain this procedure upon check in. We are following Strick COVID-19 protocols for the safety of our valued guests and employees that's way we book everyone in an hour time slot to use swimming pool and we have also extended our pool hours . Alap Joshi Assistant General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’ve stayed at a lot of different hotels in Prince George and I can say this one is the best,starting with front desk people like arun and alap as well as others who are professional and extremely efficient at their work to the very clean and comfortable rooms. There is also the grand trunk pub/ restaurant with an amazing host Lindsay who delivers one of the best beef dips ever. A must try
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Date of stay: April 2021Trip type: Travelled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alap Joshi, Other at Prestige Treasure Cove Resort
Responded Jun 28, 2021
Thank you for staying with us and posting your review. We are glad to hear that you enjoyed your stay with use sincerely appreciate your support, especially remembering our team members who were at your service. We hope to see you again on your next visit to PG.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a wonderful stay at the Treasure Cove Prestige. Our room had a lovely little mudroom area that was perfect for storing our muddy gear without worrying about messing up the carpets, and there was loads of storage for all our things! The shower was big and had good water pressure and our bed was clean, perfectly firm and had lots of plugs available around it. There were also so many pillows it was perfect. We had the newly offered continental breakfast which was a perfect way to start the day, and we had drinks at the Grand Trunk bar in the evening which were ridiculously good and cheap at happy hour.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The company booked my room at this location because we had meetings in their Penthouse Meeting room during the week. Never again.
The location looks great from the maps, but once on the property you find there is no way to head west without taking a long detour either through a shopping mall or going downtown Prince George. Highway 16 has a solid median to control traffic. "Resort" is a long stretch of the imagination.
Breakfast is available starting at 11am: yes you read that right 11am, so you need to drive to the closest restaurant (nothing within walking distance). They have a take-away coffee shop with very limited selection available for twice the price of any other coffee shop ($11.50 for an English muffin with egg and ham).
There is a casino attached to - but not accessible from the hotel - the only saving grace for this property.
This location advertises that they "Welcomes Best Western Members" but the front desk has no concept as to how to incorporate the BW Membership number into their systems, nor is it anywhere on their reservation system.
When visiting Prince George there are much, much better choices for places to stay on a business trip.
The location looks great from the maps, but once on the property you find there is no way to head west without taking a long detour either through a shopping mall or going downtown Prince George. Highway 16 has a solid median to control traffic. "Resort" is a long stretch of the imagination.
Breakfast is available starting at 11am: yes you read that right 11am, so you need to drive to the closest restaurant (nothing within walking distance). They have a take-away coffee shop with very limited selection available for twice the price of any other coffee shop ($11.50 for an English muffin with egg and ham).
There is a casino attached to - but not accessible from the hotel - the only saving grace for this property.
This location advertises that they "Welcomes Best Western Members" but the front desk has no concept as to how to incorporate the BW Membership number into their systems, nor is it anywhere on their reservation system.
When visiting Prince George there are much, much better choices for places to stay on a business trip.
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Date of stay: December 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michelle Anderson, General Manager at Prestige Treasure Cove Resort
Responded Dec 22, 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I recently booked a room at this facility in Prince George. I specifically chose this facility because of the amenities that were offered on the website. I requested a room that had a fireplace and jetted tub. When I arrived on January 21, 2021, I was assigned to a room which did have a fireplace and jetted tub. Turned out the fireplace didn’t work. I had two different staff members come up prior to 6pm and they both said that they would call Maintenance. It wasn’t until 2 hours later when I called the Front Desk that they informed me the call to Maintenance was not going to happen that night. This meant the fireplace in the room was not useable for the night of my stay.
I asked to speak with the manager upon check out and was told if I had any issue, I had to contact the booking agency,
I asked for and paid for a room with a fireplace and jetted tub. In spite of the fireplace not working, the hotel has refused to reimburse me in any way because of their cancellation policy. I did NOT cancel anything.
If I had know that amenities listed on the web site were not available, I would have not booked a room at this facility.
I asked to speak with the manager upon check out and was told if I had any issue, I had to contact the booking agency,
I asked for and paid for a room with a fireplace and jetted tub. In spite of the fireplace not working, the hotel has refused to reimburse me in any way because of their cancellation policy. I did NOT cancel anything.
If I had know that amenities listed on the web site were not available, I would have not booked a room at this facility.
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Date of stay: January 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The bad experience started with the reservations person at the front desk forgetting to email my confirmation. I had to waste my time asking for it the next day. On arrival, the entrance to the casino was imposing, but the entrance to the hotel didn't even have a rain cover. Because of my mobility challenge, we asked for a room close to the elevator, and received a room at the end of the hall, with a low toilet, and a high bathtub to step over. When I asked at the front desk for decaf coffee for the room, I was brought regular. The restaurant was not even up to diner standards, with no wine list other than very cheap choices by the glass. The room was clean, but the bed left me in pain the next day.
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Date of stay: July 2022Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stay here regularly and won’t stay anywhere else in Prince George. The rooms in the new section are better than 5 star hotels in Vancouver. The beds and linens are extremely comfortable, and the climate controls are great (the air conditioning makes the room very comfortable). The rooms are clean and well appointed. The staff are wonderful, especially Joseph who is always friendly and welcoming. I travel for work and always look forward to my stay here. Can’t wait to come back.
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Date of stay: May 2021Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
Room Tip:Â The new section is great
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alap Joshi, Other at Prestige Treasure Cove Resort
Responded Jun 28, 2021
Thank you for staying with us and posting your review. We are glad to hear that you enjoyed your stay with us. We appreciate your support for sharing your experience with the TripAdvisor community. We hope to see you again on your next visit to PG.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Free breakfast was cancelled restaurant is only open on weekends and very expensive for breakfast. Also a casino attached - we used to get a 10.00 credit. This also was discontinued. Two reasons why we used to stay here, now we will shop around.
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arun Joseph, Guest Services / Front Office at Prestige Treasure Cove Resort
Responded May 18, 2022
Hi , Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the guest service issues encountered. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you. Thank you for choosing Prestige Treasure Cove Resort Prince George!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
For the price, nearly $200 per night, I expected more. There was no continental breakfast. My children and I waited for over an hour for our breakfast in what might be a wedding reception room. It was strange and uncomfortable. The servers were polite but inefficient and lacking ability to serve multiple tables. The pool and waterslide area are basic. The parking lot was crowded, I could not find a parking spot remotely close to the hotel entrance. Upon checking in, we were told to park in the rear/behind the hotel.
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Date of stay: July 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alap Joshi, Other at Prestige Treasure Cove Resort
Responded Jul 27, 2021
Dear Guest, Thank you for your review and we are sorry to hear that your stay with us did not quite meet your expectations. I will share your comments with Restaurant Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This best western hotel is nice to look at but not being able to sleep through the night sure made it not enjoyable. There was a constant ticking in the walls which reminded me of a leaky faucet dripping. Highway noise at this hotel is horrific. If you are a light sleeper like myself, I would avoid staying here. I ran the fan on high all night but it still didn't mask the highway noise. My experience either breakfast was also horrible. The restaurant opens st 7am, however nothing was setup and the server wasn't there until around 7:30. Do not drink the coffee! Absolute garbage. There were 2 other tables with people at them. My order came out incorrect, with burnt eggs and cold toast. I left hungry as I didn't have time for kitchen staff to learn how to cook. I visited the casino the night if my arrival and it was pretty good. You can't access it from the hotel but it's a quick duck outside then you are there. Pleasant staff and decent drinks and food. Overall, I would never stay at this hotel again.
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
they also ask for $200.00 damage deposit on the room
Hi There,
Yes we do have dog friendly rooms available for our guests. Please call our front desk to learn more about our dog friendly rooms and any other questions you may have!
Hi Christon C,
Thank you for your inquiry. Our pool hours are as follows:
Adults: 6am - 11pm
Children: 8am - 10pm
Hi Christon C,
Thank you for your inquiry. Our pool hours are as follows:
Adults: 6am - 11pm
Children: 8am - 10pm
…
PRICE RANGE
C$189 - C$224 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
treasure cove prince george
LOCATION
CanadaBritish ColumbiaPrince George
NUMBER OF ROOMS
130
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Prestige Treasure Cove Resort
Which popular attractions are close to Prestige Treasure Cove Resort?
Nearby attractions include Treasure Cove Casino and Bingo (0.08 km), Roll-A-Dome (0.5 km), and House of Knives (0.9 km).
What are some of the property amenities at Prestige Treasure Cove Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Prestige Treasure Cove Resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Prestige Treasure Cove Resort?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Prestige Treasure Cove Resort?
Yes, free parking is available to guests.
What are some restaurants close to Prestige Treasure Cove Resort?
Conveniently located restaurants include MR MIKES SteakhouseCasual Prince George, The Canadian Brewhouse & Grill, and Thanh Vu Restaurant.
Are there opportunities to exercise at Prestige Treasure Cove Resort?
Yes, guests have access to an indoor pool during their stay.
Does Prestige Treasure Cove Resort have airport transportation?
Yes, Prestige Treasure Cove Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Prestige Treasure Cove Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Prestige Treasure Cove Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Prestige Treasure Cove Resort?
Many travellers enjoy visiting Lheidli Tenneh Memorial Park (1.7 km).