Crest Hotel
222 1st Ave W, Prince Rupert, British Columbia V8J 3P6 Canada
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Avg. C$285 /night, 9/13 - 9/14
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4.0
#1 of 9 hotels in Prince RupertLocation
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Looking for a place to stay in Prince Rupert? Then look no further than Crest Hotel, a charming hotel that brings the best of Prince Rupert to your doorstep.
Rooms at Crest Hotel offer a flat screen TV and a refrigerator providing exceptional comfort and convenience, and guests can go online with free wifi.
24 hour front desk, room service, and baggage storage are some of the conveniences offered at this hotel. A hot tub and a lounge will also help to make your stay even more special. If you are driving to Crest Hotel, free parking is available.
While visiting Prince Rupert, you may want to try some shrimp at one of the nearby restaurants, such as Dolly's Fish Market, Waterfront Restaurant @ Crest Hotel, or Pho 88.
Should time allow, Museum of Northern British Columbia, Sunken Gardens Park, and Pacific Mariners Memorial Park are some popular attractions that are within walking distance.
We’re sure you’ll enjoy your stay at Crest Hotel as you experience everything Prince Rupert has to offer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hot bath
Bar / lounge
Kids stay free
Highchairs available
Taxi service
Car park
Wifi
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Vending machine
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Room features
Blackout curtains
Bathrobes
Housekeeping
Room service
Safe
Coffee / tea maker
Cable / satellite TV
Complimentary toiletries
Telephone
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Hair dryer
Room types
Mountain view
Ocean view
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Bay View
Mid-range
Languages Spoken
English
Location
222 1st Ave W, Prince Rupert, British Columbia V8J 3P6 Canada
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 86 out of 100
86
Digby Island Airport
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Detailed Reviews
The Crest is beautifully situated with views of Hecate Strait. The public spaces are nicely decorated. Our room had two beds overlooking the water. The furnishings and decor were lovely but the room was not at all spacious and the bathroom the tiniest ever experienced over many years of travel. It had a pedestal sink so no counter to put anything on and only one tiny towel rack. The hotel is a short walk to Cow Bay where there are lovely shops and restaurants.The local artisans co-op had some beautiful reasonably priced items. The fresh fish at Dolly’s Fish restaurant was so good we went twice.
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Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were on the 3rd floor with a glorious view of the harbour. Wonderful sun sets and always something moving about on the ocean. COVID protocols in place so no maid service offered on a daily bases, if you needed something you had to find staff on the floor, that wasn't too hard.
Washrooms were small, multiple shower heads - I didn't get adventurous with them. Window seats to admire the view.
Washrooms were small, multiple shower heads - I didn't get adventurous with them. Window seats to admire the view.
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Date of stay: August 2021
Value
Rooms
Service
Room Tip:Â Ocean side has wonderful views and do cost a bit more.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The location is great as you are centrally located to walk along the shoreline, to visit the parks and to shop. Check in and check out worked well. The staff were very accommodating. The room was clean and the shower was impressive.The wifi worked well and we had a marvellous view. The staff were sensitive to the covid-19 concerns.
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Date of stay: August 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My husband and. I recently stayed here for 3 nights. Booked a king room city view. Upon arriving at the guest counter the staff was not very friendly. The room was quite small bathroom even smaller. It was extremely stuff in the room so quickly turned on air conditioner which made crackling noises when on. Kept me up during the night. Asked front desk to have maintenance look at it, never knew if they did or not since was noisy next night. Service was good in the lounge and restaurant and friendly service. The front Reception. Checkin desk was once again extremely rude and unfriendly upon check out. For a hotel that speaks of service other than the restaurant the service was horrible.
If you must stay definitely get a water view since city view is the parking lot and lots of noise early 5 o’clock mornings with everyone heading out fishing.
I personally would try a different hotel since for over $200 a night there wasn’t anything special.
If you must stay definitely get a water view since city view is the parking lot and lots of noise early 5 o’clock mornings with everyone heading out fishing.
I personally would try a different hotel since for over $200 a night there wasn’t anything special.
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Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I have no words for the people who work here, helpful, attentive, trying their hardest to make sure that you are happy. Pretti, Mikaela, the restaurant stuff, the chef, everyone is amazing. Well all of them except one. The food is wonderful, the rooms are outdated and do smell like you have left the laundry in the washer wet for days.
BUT, Who starts power washing after midnight?! How is that even a thing? I woke (jumped is more accurate, scared me in my sleep) up from the noise at 00:30, called the front desk, asked if they are doing any work during that time and the response I got from Pat (I think), was "yes they are power washing the fans, it's gonna continue till 02:00, they are not gonna stop.". In the rudest way possible. And hang up without let me say a word.
And since then not one person has reached out to me, to apologize.
You are a hotel. How about you let us sleep at night!
Also, please change your mattresses. All of our rooms (I think we had 7-8 rooms) have the springs of the mattresses come out, or the pillow top is complete wrecked with huge dents. Since you charge 250$ a night I think good mattress should be your No 1 priority.
Yes the view is spectacular, most of your staff is unbelievable polite and so so kind.
Power wash at 00:30 in the morning... next to the rooms.... no words.
The 3 stars are only due to your staff. 99% of them are amazing!
BUT, Who starts power washing after midnight?! How is that even a thing? I woke (jumped is more accurate, scared me in my sleep) up from the noise at 00:30, called the front desk, asked if they are doing any work during that time and the response I got from Pat (I think), was "yes they are power washing the fans, it's gonna continue till 02:00, they are not gonna stop.". In the rudest way possible. And hang up without let me say a word.
And since then not one person has reached out to me, to apologize.
You are a hotel. How about you let us sleep at night!
Also, please change your mattresses. All of our rooms (I think we had 7-8 rooms) have the springs of the mattresses come out, or the pillow top is complete wrecked with huge dents. Since you charge 250$ a night I think good mattress should be your No 1 priority.
Yes the view is spectacular, most of your staff is unbelievable polite and so so kind.
Power wash at 00:30 in the morning... next to the rooms.... no words.
The 3 stars are only due to your staff. 99% of them are amazing!
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Date of stay: March 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â Hot tub needs cleaning!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Angie Eccleston, General Manager at Crest Hotel
Responded May 16, 2024
Thank you so much for taking the time to share your thoughts with us. We deeply value your feedback, especially regarding our team members who have made a positive impact on your experience. We're thrilled to hear that Pretti, Mikaela, and our restaurant staff, including the chef, were able to provide exceptional service during your stay. However, we're truly sorry for the inconvenience you experienced. Your comfort and satisfaction are our top prioritie, and we understand how important it is to ensure a peaceful environment for our guests to rest. I appreciate that you brought your concerns to my attention during our phone conversation and again, please accept our sincerest apologies for the frustration and discomfort caused. We have taking steps to address these issues and prevent similar incidents from occurring in the future. We're committed to making your next stay with us truly exceptional in every way. If there's anything else we can do to enhance your next experience, please don't hesitate to let me know.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This elegant hotel somehow feels old fashioned – where a movie star from the 1950’s might stay. Lots of wood paneling, house phones in the lobby, and a creaky but perfectly functional elevator. Their restaurant (the ‘Waterfront Restaurant’ – see our separate review) feels like the most happening place in town – more so with locals than with tourists on the Friday and Saturday nights when we stayed. And the bar was also quite lively.
Our room had the ‘city / mountain view’, where from the window seat we looked out over the grand old houses on the other crest (and the parking lot). Rumor has it the ‘harbor view’ rooms on the other side are even more spectacular.
My only issues were that the third-floor ice machine gave out of ice, and my key was a bit flaky. Nothing major, and nothing that would dampen our enthusiasm for this lovely hotel.
Our room had the ‘city / mountain view’, where from the window seat we looked out over the grand old houses on the other crest (and the parking lot). Rumor has it the ‘harbor view’ rooms on the other side are even more spectacular.
My only issues were that the third-floor ice machine gave out of ice, and my key was a bit flaky. Nothing major, and nothing that would dampen our enthusiasm for this lovely hotel.
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Date of stay: July 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Angie Eccleston, General Manager at Crest Hotel
Responded Jul 14, 2022
Thank you for sharing your incredibly charming perspective of the Crest Hotel. We are so pleased to have provided you with such a positive experience. I sincerely hope that you are able to visit again soon and enjoy our spectacular Harbor View rooms.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked a double, city view room. I did not realize that this meant no air conditioning and no window seat. As I have stayed before this was an unpleasant surprise. The room was hot and stuffy with the only alternative to open the sliding window located above the entrance and smoking area. As the hotel has a popular bar and restaurant it was busy and loud. The front desk was unsympathetic and said I should have known when booking this class of room. Not sure how as it is not stated on the website. So if you go, be sure to clarify the room amenities and location. Also, this hotel has faded bedspreads and no duvets. No service in the room for four days. That’s ok during a pandemic but would have been nice if my request for some more coffee and garbage removal had been honoured. Otherwise a nice venue with an excellent restaurant.
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Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Firstly the positives. The hotel has a great location and we had a room with views over the sea which was large and a very comfortable bed. The room is well equipped and had recently had ac installed. This is an ongoing project not all rooms are yet completed. The hotel has an historic charm and nice atmosphere. Now the mixed views. We don't like a bath in the bedroom and the shower also in the bedroom with glass sides. This is personal but a separate bathroom for us. And the negatives. The hotel is fairly noisy, it is used by tour groups and the Port Hardy to Prince Rupert ferry arrives at about 1130pm and boards at about 6am. So there can be quite a lot of noise at rather unsociable times. I would recommend asking for a top floor room away from the lift. However all said we would stay here again.
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Date of stay: June 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Angie Eccleston, General Manager at Crest Hotel
Responded Jul 5, 2024
Hello, Thank you for sharing your feedback about your recent stay at The Crest Hotel. We're thrilled to hear that you appreciated our location, comfortable bed, and the charm of our establishment. It's also great to know that you found the room well-equipped, especially with the recent installation of AC, although we apologize that the room layout did not meet your personal preferences. We have a variety of room arrangements available and would be more than happy to discuss other options that may better suit your preferences for your next visit. Please feel free to reach out to me directly so that we can ensure your next stay exceeds expectations. Once again, thank you for your valuable feedback, and we look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is nice but once you get into the room, the beds are worn out, everything is very used. It’s really not a nice hotel room. The pictures they post are from like probably when the hotel opened. Because everything is very used. Almost $300 a night and they allow drunk people to be absolutely ridiculous and not stop it. The front desk people are not helpful. I would never stay in this hotel ever again.
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Date of stay: September 2023Trip type: Travelled on business
Room Tip:Â Avoid this hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Angie Eccleston, General Manager at Crest Hotel
Responded Sep 11, 2023
I'm truly sorry to hear about your disappointing experience during your stay. Your feedback is important to us, and we deeply regret that the condition of the room did not meet your expectations. We take your comments seriously, and we will address the issues with our room quality and guest behavior. We aim to provide a comfortable and enjoyable stay for all our guests, and it's clear that we fell short in this instance. We appreciate your input, and we hope you might reconsider staying with us in the future, as we are actively working on improvements to enhance our guests' experiences. Thank you for sharing your concerns.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
An aging hotel, attempting to keep it updated, air conditioning installed this year with individual room controls. Bathrooms are very small in standard rooms, carpet is in dire need of replacing in the rooms. Was clean and staff at the front desk were very professional and attempted to keep you happy.
Great location, Safeway near by for food if you are traveling via ferry/or road, Cow Bay is an easy walk of maybe 15 minutes to a wide variety of choices for restaurants. Smaller cruise ships port here, about a 5 minute walk from hotel.
Casino is next door, for food or games.
There are water front rooms or parking lot.
Bed was comfortable and a choice of 4 pillows to sleep on.
Great location, Safeway near by for food if you are traveling via ferry/or road, Cow Bay is an easy walk of maybe 15 minutes to a wide variety of choices for restaurants. Smaller cruise ships port here, about a 5 minute walk from hotel.
Casino is next door, for food or games.
There are water front rooms or parking lot.
Bed was comfortable and a choice of 4 pillows to sleep on.
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Date of stay: July 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â If you would like harbour view indicate so, otherwise it's the parking lot. Our ground floor...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helllo. We are not pet friendly but may I recommend either the Pacific Inn or the Inn on the Harbour, both of these hotels accept pets.
We require a valid credit card when you make your reservation. At check in we will run a pre-authorization for the value of your stay; however you can pay with cash upon check out.
i apologize for the delay in responding to your query. We do not have the parking capacity to offer long term vehicle parking. there is limited space available at the BC ferry terminal in Prince Rupert, additionally the Totem Lodge Motel offers long term parking and is in close proximity to the Ferry Terminal
"If you would like harbour view indicate so, otherwise it's the parking lot. Our ground floor room had 3 motor bikes outside our window."Read full review
"This hotel has everything you need, even a relaxing patio over looking the water. You’ll love staying or eating there."Read full review
"Good restaurant, might get busy in peak season so advisable to book, especially if you’re not staying at the hotel."Read full review
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PRICE RANGE
C$261 - C$316 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crest hotel prince rupert
LOCATION
CanadaBritish ColumbiaPrince Rupert
NUMBER OF ROOMS
107
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Crest Hotel
Which popular attractions are close to Crest Hotel?
Nearby attractions include Museum of Northern British Columbia (0.07 km), Sunken Gardens Park (0.1 km), and The Prince Rupert Visitor Centre & Port Interpretive Centre (0.4 km).
What are some of the property amenities at Crest Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Crest Hotel?
Top room amenities include a flat screen TV, a refrigerator, and blackout curtains.
What food & drink options are available at Crest Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crest Hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Crest Hotel?
Conveniently located restaurants include Waterfront Restaurant @ Crest Hotel, Opa Sushi Bar, and Fukasaku of Prince Rupert.
Are there opportunities to exercise at Crest Hotel?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Is Crest Hotel located near the city centre?
Yes, it is 0.3 km away from the centre of Prince Rupert.
Are any cleaning services offered at Crest Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crest Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Crest Hotel?
Many travellers enjoy visiting North Pacific Cannery National Historic Site (15.0 km).