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Pacific Inn

105 reviews
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Traveller (12)
Room & Suite (10)
Dining (3)
Overview
  • Excellent22%
  • Very good25%
  • Average29%
  • Poor14%
  • Terrible10%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Suites
2.5 Star Hotel
All hotel details
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Reviews (105)Write a Review
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1 - 5 of 87 reviews
Reviewed 4 weeks ago via mobile

Very poor customer service, the person at the front desk was extremely rude to me. She has such a negative attitude. I travel to PR every week and used to stay there after this bad experience will never spend my money and stay there and...More

Thank Robin K
Reviewed 12 September 2017 via mobile

We stayed 2 separate nights both en route and returning from Haida Gwaii. Never again. Shame on you BC Ferries for including this hotel in your package. The walls are paper thin, so thin in fact that you can hear bathroom noises very distinctly from...More

Thank Mary B
Response from Corey K, General Manager at Pacific InnResponded 13 September 2017

Mary B, Thank-you for your recent review as we appreciate all comments as it allows us to continually improve. I understand your comments regarding the noise as we are a transportation hub city that has trains, planes, ferries coming and going at all hours of...More

Reviewed 3 September 2017

This modest sized, attractive, hotel is very convenient to the ferry and downtown Prince Rupert. The decor is Asian in influence which I found to be a nice change from the usual standard hotel decorating. The rooms were clean, comfortable and the wifi was excellent....More

Thank margaretlT9902AX
Response from Corey K, General Manager at Pacific InnResponded 13 September 2017

Margaret, Thank-you for your recent review of our property, in which; I am pleased you enjoyed your stay with us. My team takes pride in providing a clean and comfortable property for all our guests and your comments reiterate this dedication. We had recently installed...More

Reviewed 26 April 2017

This hotel is on the far side of town, uses metal physical keys that are apparently not very secure, uncomfortable beds, require you to show I.D. to enter the lobby at night, staff is very rude, bugs everywhere and no amenities. Buyer beware!More

1  Thank businesstravelguy513
Response from Corey K, General Manager at Pacific InnResponded 27 April 2017

businesstravelguy513, Thank-you for your recent review of our property and I understand your comments about our value property. We certainly are not a 5 Star Hotel and do not promote ourselves as such. Yes, we have done some extensive renovations over the past few years...More

Reviewed 8 April 2017

Initially, we chose to stay at the Pacific In. Because it was convenient, easily accessed from the ferry, centrally located and provided safe inside parking. The staff was always helpful and welcoming. However, it was on June 30th, 2016 that we realized how special this...More

Thank jeanju2017
Response from Corey K, General Manager at Pacific InnResponded 27 April 2017

Jeanju2017, Thank-you for your recent review of our property and I am pleased that you enjoyed your stay and that my team provided you with a home away from home. We certainly appreciate the positive comments and I will be sure to share with my...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Breakfast included
Hotel Amenities
Free Parking
Room Service
Breakfast included
Dry Cleaning
Concierge
Room amenities
Refrigerator in room
Things to do
Restaurant
Details
Price range
US$95 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$95 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (12)
Room & Suite (10)
Dining (3)
Questions & Answers
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Room Tips
"All are the same and aggressively ok."
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"The upper floors are fully-equipped with Keurig coffee makers, fridge & microwaves. The back-side on..."
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"Front side had some street noise, but nothing totally distracting."
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"upper floors better"
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