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Prestige Mountain Resort Rossland

Expedia.comUS$114*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Prestige Mountain Resort Rossland
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175 Reviews from our TripAdvisor Community

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Showing 173: English reviews
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Calgary, Canada
Reviewed 1 week ago

This is the only hotel in Rossland, so expect to pay a premium. Of the three Prestige hotels I stayed at this week, I was going to rate it number two after Cranbrook and above Nelson until I was ready for sleep and my room temp was 26+ C - way too hot. Then I learn there is no way...

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Helpful?
Thank Donna M
PrestigeHotels, Marketing & Sales Coordinator at Prestige Mountain Resort Rossland, responded to this review

Hi Donna M, Thank you for taking the time to write a review of your stay with us in Rossland. We are happy to hear that you enjoyed staying with us at our Nelson and Cranbrook properties this week, however we do sincerely apologize for the temperature problems you experienced. Please be assured that we were aware of this issue...

Lethbrdge, AB, Canada
Reviewed 3 weeks ago

Only food service in town was at the hotel. Hotel was prepping for a conference so we had a very small, but adequate room without having a reservation. Quiet, clean, comfortable. Staff were friendly and accommodating.

Review collected in partnership with this hotel
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Helpful?
Thank johnrS9927OP
Raj M, Manager at Prestige Mountain Resort Rossland, responded to this review

We value your feedback and thank you for taking the time to complete our survey. I am pleased to hear that you were satisfied with your stay in Rossland. We look forward to hosting you again soon.

Reviewed 3 weeks ago

The room was clean. They lost my reservations, so luckily they had an extra room. Location is great, very walkable to stores and restaurants. Did not make use of hot tub or gym. Did not eat at restaurants onsite

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Helpful?
Thank tristinw2017
Raj M, Manager at Prestige Mountain Resort Rossland, responded to this review

Thank you for making us your choice hotel in Rossland. We appreciate you taking the time to post your review and give us your feedback. I'm glad you had an enjoyable stay, we look forward to your next visit.

Salmon Arm, Canada
Reviewed 30 March 2017

The location of the hotel is on the main street of Rossland - an excellent location. The staff was very friendly and helpful. Beds are very comfortable. I would enjoy staying at this hotel in Rossland again. My only recommendations is a hook on bathroom door and wider and longer shower curtains.

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Helpful?
Thank marjoriem988
Raj M, Manager at Prestige Mountain Resort Rossland, responded to this review

Your satisfaction is very important to our team and I am pleased to read that you had a great stay. I have passed your comments on to our housekeeping and management teams for review. Thank you for sharing your review and high recommendation. We look forward to your next stay.

New Hampshire
Reviewed 24 March 2017

Stayed here for 4 nights during a ski trip to Red. Mt. It is a very clean, well-appointed hotel. Ate breakfast and dinner in their restaurants...good experience! Parking was underground - felt very safe at all times.

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Helpful?
Thank pmlgorn2015
Raj M, Manager at Prestige Mountain Resort Rossland, responded to this review

Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure...

Vancouver, Canada
Reviewed 19 March 2017 via mobile

We had a large family birthday event in Rossland, and many of us stayed at The Prestige. In all, I think there were 5 rooms rented. It was perfect. Very, very pleasant and accommodating staff. The rooms perfectly suited our needs. We rented the suite, and it became the meeting place for the family as they came and went throughout...

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Helpful?
Thank cecrennison
Raj M, Manager at Prestige Mountain Resort Rossland, responded to this review

Thank you for taking the time to give us your feedback in this review. Your comments will be shared with our entire staff. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it...

Twin Cities
Reviewed 17 March 2017

Great hotel in prime location downtown with super helpful front desk staff. But their Italian restaurant was EXTREMELY slow the night we ate there. Service at the little cafe was also slow two days, but not as bad and we were OK with reading the paper over coffee while we waited. So I recommend staying there, but consider other food...

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Helpful?
Thank MrsBeasley18
Raj M, Manager at Prestige Mountain Resort Rossland, responded to this review

Thank you for taking the time to post a review and share your comments. I am glad you had a pleasant experience at the hotel but am disappointed you didn't receive the value expected at our restaurant facilities. I will be passing your comments on to Gabriella and her team. We hope to have the opportunity to welcome you back...

Vancouver, Canada
Reviewed 12 March 2017 via mobile

Came to cat ski to a fantastic Big Red. Check in was easy thanks to Raj. Room adequate, clean, beds comfortable. Temperature regulation was easy. Noticed area around hot tub really dirty, clump of hair floating in the hot tub...Was very surprised to find that the room was not cleaned/attended for the duration of our 2 night stay...for $220/night (breakfast...

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Helpful?
Thank drpetr68
Raj M, Manager at Prestige Mountain Resort Rossland, responded to this review

We sincerely thank you for your feedback. We are glad that you liked our rooms, staff and services in general. We are sorry that some of your experiences have been unsatisfactory. We have passed your comments to the relevant department and they have incorporated your comments. We have also updated your profile so that on your next visit we take...

Kelowna, Canada
Reviewed 27 February 2017

The room was clean (including bathroom being clean and well-maintained). The room had a sofa and a wall-mounted TV that could be swung out and adjusted for either the bed or sofa. Small fridge in room and coffee maker with good coffee. The restaurant was a good simple breakfast menu. The property overall was clean and nice environment. No grand...

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Helpful?
Thank Lorne S
Raj M, Manager at Prestige Mountain Resort Rossland, responded to this review

As a family run hotel we pride ourselves on ensuring every guest has a memorable stay while visiting our city. Thank you for taking the opportunity to tell us about your stay and share your review. We hope to see you again soon.

Fruitvale, Canada
Reviewed 26 February 2017

Gabriela's Restaurant service and food was very good, as usual. We had decided to stay overnight at the hotel. The room was warm on arrival (73F), and we lowered the thermostat to 68F. We woke up in the morning, having had a poor sleep because the room had heated up to 79F overnight. Only then did we see the small...

Review collected in partnership with this hotel
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Helpful?
Thank tomdE3734SS
Raj M, Manager at Prestige Mountain Resort Rossland, responded to this review

Your feedback is instrumental to improving our resort and service. Thank you for taking the time to share your comments. We are in the process of upgrading our heating system, please accept my apologies for the challenges you encountered during your stay. We hope to have the opportunity to welcome you back to Rossland for a superior experience.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Situated in beautiful Rossland BC and only minutes from some of BC's best golf terrain, our full service resort features exquisite deluxe rooms and designer suites. Onsite features include restaurant, lounge, cappuccino bistro, fitness centre, indoor hot tub, and sauna. Lifestyle and getaway packages available. ... more   less 

Additional Information about Prestige Mountain Resort Rossland

Address: 1919 Columbia Avenue | Box 1958, Rossland, British Columbia V0G 1Y0, Canada
Region: Canada > British Columbia > Kootenay Rockies > Rossland
Price Range: $164 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Prestige Mountain Resort Rossland 3.5*
Number of rooms: 67
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Also Known As:
Prestige Mountain Hotel Rossland
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Questions & Answers

Questions? Get answers from Prestige Mountain Resort Rossland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a third floor suite and could see out both sides of the hotel from our suite.”
GrandmaGoldwing, 3 Oct 2016 | Read review
“Ask for mountain view room”
  • Street view
  • Mountains and valley
  • Fridge and coffee maker
  • Queen bed with sitting chair
IslandPrairieGirl, 2 Oct 2016 | Read review
“Ask for a room that faces away from the street on the third floor. Beautiful valley views”
davidsF7915UK, 25 Jul 2016 | Read review
“See comment above, otherwise no information to give.”
osborncats, 31 May 2016 | Read review
“Definitely try the cafe and restaurant. Great food.”
litespeed74, 24 May 2016 | Read review
5 of 5
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US$114* /night
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Prices are for 1 room, 2 adults
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